Debremarkos University Burie Campus
Department of Management
Introduction to Management Model Exam Questions
Target Group: Accounting and Finance 2nd year 1st Semester
Economics 3rd Year 1st Semester
Multiple Choice Questions
1. Job classifications such as CEO, president, vice president, executive directors are associated
with which of the following level of management?
A. Top level managers D. Supervisors
B. Middle level managers E. All
C. Lower level managers
2. Operational planning assumes the existence of:
A. Goals and objectives and specifies ways to achieve them.
B. A mission statement of the organization and specifies ways to develop the goals and
objectives for the strategies.
C. A strategic plan.
D. A tactical plan and specifies ways to achieve the goals.
3. Tactical planning is designed to develop:
A. Specific action steps that support the strategic plan.
B. Specific action steps to develop the strategic plan.
C. Specific action steps to implement the strategic plan.
D. The organization’s mission and objectives for the strategic plan.
4. Effective controlling requires the existence of plans,
A. Since planning provides the necessary performance standards or objectives.
B. Since understanding the mission of the organization requires strategic plan.
C. Since control techniques are budget and performance audits.
D. since managers must show compliance with company policies
5. Measuring performance is one of the processes of controlling. Which one is not true about this
process?
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A. It is measuring the performance and determining the performance in line with the set of
standards
B. Determining precise action to be taken
C. It is comparison between what is and what should be
D. It is discovering the deviation
E. None of the above
6. Controlling on going activities can be categorized under which types of control?
A. Feed forward control D. Past oriented control
B. Feedback control E. Post action control
C. Prevention control
7. While monitor is a type of _______ role, negotiator is a (n) ______ role.
A. Informational; interpersonal D. Informational; decisional
B. Interpersonal; decisional E. Decisional; interpersonal
C. Decisional; informational
8. Power that results from being admired, personally identified with or liked by others is
A. Expert power D. Legitimate power
B. Referent power E. Coercive power
C. Reward power
9. The leadership theory which proposes that leaders are born not made is _____________.
A. Trait D. Situational
B. Behavioral E. Autocratic
C. Contingency
10. To begin motivating an apathetic associate, a manager informally questions her about her
satisfaction with her job’s ability to provide safety, social interaction, self-respect, and
opportunities for growth. What theory of motivation is this manager most likely trying to apply
in working with the associate?
A. Maslow’s need hierarchy D. McClelland’s acquired needs theory
B. Vroom’s expectancy theory E. Adam’s equity theory
C. Herzberg’s two factor theory
11. _________asserts that individuals are likely to compare the ratios of inputs to outcomes they
receive against the ratios of other people, such as colleagues or acquaintances.
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A. Acquired needs theory D. Two factor theory
B. Equity theory E. Reinforcement theory
C. Expectancy theory
12. The basic components of __________ are effort, performance, and reward.
A. Equity theory D. Social cognitive theory
B. Goal-setting theory E. Reinforcement theory
C. Expectancy theory
13. Contingency theories of leadership based upon_____________
A. That there is no single style of leadership appropriate to all situations
B. That there is a single style of leadership appropriate to all managers
C. That there is a single style of leadership appropriate to all situations
D. None of the above
14. An example of nonverbal communication is ________.
A. a written note D. a billboard along the highway
B. an outline on the blackboard E. None of the above
C. a student with a hand raised
15. Because rumors that flow along the grapevine can never be eliminated entirely, managers can
minimize the negative consequences of rumors by ________.
A. informing their boss that the rumor is out
B. being open and disclosing any new rumors to employees
C. telling the employees that the rumor is not true
D. communicating openly, fully, and honestly with employees
16. If the procurement department head of DMU deals with suppliers about the quality, quantity,
price, and terms of payment of items to be supplied, then the head is playing
A. Figrehead role D. Resource allocation role
B. Negotiator role E. Disturbance handler role
C. Spokesperson role
17. Job description and job specification are the two most important components of job analysis.
Which one of the following is not correct about Job description?
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A. Lists the duties of a job
B. Accurately portrays the job content
C. The statement depicting what the job holder does
D. Lists the skills, abilities, and other credentials needed to do the job
E. None
18. Why controlling function required in management?
A. survival of the organization through efficient use of the available resources
B. ensure whether the actual results conform to planned results
C. provides an organization with a mechanism for adjusting its course if performance fails
outside of acceptable boundaries
D. ensure organization is making progress towards its goal
E. All
19. Determination of Policy is the function of which level of management?
A. Top Level D. Lower Level
B. Middle Level E. All Levels
C. Operating Level
20. Which of the following statements does not highlight the relationship between planning and
controlling?
A. Planning and controlling are separable twins of management.
B. Planning without controlling is meaningless; controlling without planning is blind.
C. Planning is prescriptive, controlling is evaluative.
D. Planning and controlling are interrelated and interdependent.
E. Planning and controlling are the two sides of the same coin.
21. The controlling function is performed by _____.
A. Top-level management D. All of the above
B. Lower level management E. None of the above
C. Middle level management
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22. When the deviations between the actual performance and the planned performance are within
the limits ________.
A. A limited corrective action is required
[Link] corrective action is required
C.A major corrective action is required
D. None of the above
23. Identify the correct sequence of the steps involved in the controlling process.
A. Measurement of actual performance, Taking corrective action, Setting performance
standards, Comparison of actual performance with standards, Analyzing deviations
[Link] of actual performance with standards, Setting performance standards.
Measurement of actual performance, Analyzing deviations, Taking corrective action
[Link] performance standards, Measurement of actual performance, Comparison of actual
performance with standards, Analyzing deviations, Taking corrective action
D. Taking corrective action, Measurement of actual performance, Comparison of actual
performance with standards, Analyzing deviations, Setting performance standards
24. Which leadership role involves listening to employee’s problems and providing advice?
A. Educator role D. Spokesperson role
B. Counselor role E. All
C. Judge role
25. According to David McCleland’s need achievement theory, as a manager what can you do for
employees who have the need for affiliation?
A. Give real and challenging goals
B. Give regular feedback on their performance
C. Allow them to do tasks in a team and values harmony
D. Gives authority for the right position
E. All
26. The amount of effort you exert determines your academic performance which results your
reward. The more effort you exerted, the high performance you have. The high performance
rewards you high CGPA. This motivation theory is
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A. The expectancy theory D. The equity theory
B. The reinforcement theory E. The ERG theory
C. The goal –setting theory