Chapter 8: Franchises (4CM01)
1. Meaning of Franchise
A franchise is a form of business arrangement where a franchisor gives another business
(the franchisee) the right to use its name, brand, products and business methods in
return for a fee or royalty.
2. Parties Involved
• Franchisor
The original business owner who sells the franchise rights (e.g. McDonald’s).
• Franchisee
The person or business that buys the right to operate under the franchisor’s name.
3. Features of Franchising
• Use of a well-known brand name
• Franchisee pays:
o Initial franchise fee
o Royalty (percentage of sales)
• Standardised products and services
• Training and support provided by franchisor
• Franchisee follows strict rules set by franchisor
4. Types of Franchises
• Product franchise – Selling franchisor’s products (e.g. soft drinks)
• Service franchise – Providing services (e.g. fast food, cleaning)
• Business format franchise – Complete business system provided
5. Advantages of Franchising
Advantages to Franchisee
• Lower risk than starting a new business
• Well-known brand attracts customers
• Training and guidance provided
• Easier to obtain finance
• Proven business model
Advantages to Franchisor
• Rapid business expansion
• Less capital required
• Regular income from franchise fees
• Increased brand recognition
6. Disadvantages of Franchising
Disadvantages to Franchisee
• High initial cost and ongoing royalties
• Limited independence
• Must follow franchisor’s rules
• Profits shared with franchisor
Disadvantages to Franchisor
• Loss of some control over operations
• Poor performance by franchisee can harm brand image
• Legal disputes may arise
7. Examples of Franchises
• McDonald’s
• KFC
• Subway
• Pizza Hut
8. Suitability of Franchising
Franchising is suitable for:
• Entrepreneurs with limited experience
• Businesses wanting quick expansion
• Markets with strong brand awareness