KEY – TRANSCRIPT

LESSON 1
EXERCISE 1
Cambridge IELTS 11 test 1 section 1 , let the students listen 2 times, 1 at full length and 1 stop at
the end of each question
Answer: 1. Charlton 2. 115 3. cash 4. parking 5. music 6. entry 7. stage 8. code 9.
floors 10. Decorations
Full script: [Link]

EXERCISE 2
Audio: [Link] - Play the
record twice, 1 full and 1 with stop after each answer
1) 15 September/ 15th September
2) (the) Pacific Hotel
3) 07 9444 1233
4) 50 dollars a day/50 a day
5) (Professor) Dorfman
6) London
7) last Friday
8) (an) interesting title
9) (a) short/brief CV
10) Admin
FULL SCRIPT
SECTION 1
H = Helstone; O = Operator; A = Assistant; D = Professor Dorfman
O: New South Wales University. Good morning.
H: Oh, good morning. Can you put me through to the School of Computing technology,
please?
O: Certainly.
A: School of Computing Technology. Professor Dorfman’s office.
H: Oh! Good morning. I was wondering if you could give me some information about the
forthcoming Computing Technology 25th conference? Dates, enrollment procedures, cost …
that sort of thing?
A: Certainly.
H: When exactly is the conference?
A: Well, the conference runs for four days from the 15th to the 18th of September.
H: 15th to 18th September … Oh, good. I’ll still be here then and er…, where exactly is it
being held? Is it at the university as in previous years?
A: No, it’s actually being held at the Pacific Hotel – we’ve rather outgrown the university
conference facilities so we’ve opted for this new venue.
H: Right, Paradise Hotel.
A: No. Pacific Hotel.
H: Oh, right. And presumably we can get accommodation at the hotel?

A: Yes, but you’ll need to contact them directly to arrange that. I’ll give you the number for
hotel reservations. Have you got a pen ready?
H: Yeah, go ahead.
A: It’s area code 07 and then 9 444 12 33.
H: 079 444 12 33. And what’s the registration fee?
A: Individual fees are $360 for the 4 days, or $100 a day if you only wanted to attend for one
day.
H: Are there any student concessions?
A: Oh. sure. There’s a 50% concession for students, and that’s $180 for the four days, or $50
a day.
H: And am I too late to offer to give a talk?
A: Oh, I’m pretty sure you’ve missed the deadline for that.
H: Oh, really? But I’ve only just arrived here in Australia – is there any way I could have a
paper accepted?
A: Well, you’d need to talk to Professor Dorfman. He’s the person organizing the conference
this year. I can put you through if you’d like.
H: Oh, yes please. That'd be great. Oh, and can I just check the spelling of his name? Is that
D-O-R-F-M-A-N?
A: Yes, that’s correct.
D: Professor Dorfman's speaking.
H: Oh, hello. My name’s John Helstone. I’m a computing technology student at London
University. I’m here in Australia for 3 months, looking at educational application of
computing and information technology.
D: Right.
H: I’m interested in giving a talk on my research at the conference but I believe I may have
missed the deadline.
D: Well, strictly speaking you have. The closing date was last Friday.
H: Oh, no!
D: But we may be able to include your paper if it fits into our programme, but you’ll have to
be quick.
H: OK. What do I need to do?
D: Send me an outline of your talk. And make sure you include an interesting title for the
talk. Something to attract the delegates’ attention.
H: OK. Interesting title. Right.
 D: The outline should be no more than 300 words, though.
H: Right. I should be able to keep it down to 300 words but would 400 be OK?
D: No, not really because we have to print it in the proceedings and we just don’t have the
space.
H: Sure! I understand.
D: And also, can you send me a short CV – the usual stuff, name, age, qualifications. That
sort of thing.
H: Right. Include a brief CV.
D: Actually, you can email it to me. That’d be quicker.
H: Sure. What’s your e-mail address?
D: Well the best thing would be to send it to the conference administrative officer. The
address is admin – in lower case. You know, in small letters.
H: Right.
D: So that’s admin@[Link].
H: Right. I’ll do that straight away. Thank you very much. You’ve been very helpful.
D: OK. Well, we hope to see you in October then.

LESSON 2
REVIEW
Let the students listen 2 times, 1 full
After that explain the keywords and possible thesaurus, play the record 1 time with stop after
each question
Answer key
1 3,000
2 crabs
3 45
4 lamb
5 chicken
EXERCISE 1
[Link]
Play the record 2 times: 1 full and 1 with stops after each question
ANSWER:
[Link] room
2. 435
3. washing machine
4. inconvenient
5. a study
6. Washbasin
7. noisy
8. different settings
9. evening meals
10. bathroom
FULL SCRIPT
AGENT: Good afternoon and welcome to Habitat Hunters. You must be Joseph.
RENTER: Yes, that’s right. You said on the phone that I could come by at 2:00. Sorry, I’m a little
early.
AGENT: No problem at all. In Calgary’s market, you have to move fast if you want a good
apartment!
RENTER: Actually, I’d settle for almost anything. I’ve been here ten days and the hotel is ruining
me. My father has me on a strict budget.
AGENT Sit right down here now, sir. Let’s talk a little about the places before we go have a look.
Now, we have four apartments available.
RENTER: OK, could you tell me more about those four apartments?
AGENT: Sure. The first one is on Beatle Road, just a block off campus. It’s a 3-bedroom with a
bathroom and a living room and a great Italian restaurant right next to it.
RENTER: How much?
AGENT: Well, it’s $435 a month, including Internet and utilities.
RENTER: Okay, that sounds reasonable. Any drawbacks to the house?
AGENT: There’s a really big garden, but it hasn’t been taken care of over the years and is just
too big to clean up nicely.
RENTER: Hmm. That sounds okay. Tell me about the next option.
AGENT: The other 3-bedroom apartment is on Oakington Avenue on campus. It is right near the
building where you have classes, and the kitchen and living room are newly furnished.
RENTER: Wow, that sounds like a pretty good option.
AGENT: Well, it is a cool apartment, but since it’s a dormitory, the living room, bathroom,
kitchen, and washing machine are all shared. It would be nice not to have to buy living room
furniture, though.
RENTER: And how much is this one?
AGENT: $400 per month for a bedroom with an air conditioner. For a bedroom without an air
conditioner, you would pay less, $340 for it.
RENTER: Yikes, even with the air conditioner, it sounds really inconvenient to have to share
facilities. I’ll never cook if I have to walk down the hall to use the kitchen.
AGENT: Yeah, that’s true. Anyway, the next place is a 2-bedroom on Mead Street.
RENTER: Oh, I like Mead Street - that’s off campus, right?
AGENT: Yep. It’s pretty cool, but it only has 2 bedrooms, plus a living room and a study.
RENTER: But I want to live together with my two friends.
AGENT: So you could make the study into a small bedroom if you end up living with them.
RENTER: Also, we guys want a TV and DVD player since we’re all so much into movies.
AGENT: Well, this place has a great TV and VCR, but no DVD player.
RENTER: No DVD? That’s so weird. Are any other facilities provided?
AGENT: As you said, weird enough, it also comes with a washbasin.
RENTER: Is there a washing machine? I think we need that more than just a washbasin.
AGENT: I'm afraid there’s no washing machine in the apartment.
RENTER: Wow, that’s so old-fashioned! Maybe it’s not the best choice for three college guys.
How much is it?
AGENT: Well, it’s $600 per month, but of course it would be cheaper if you made it into 3
bedrooms instead of 2. Where is this apartment located?
AGENT: It’s 2500 Mead Street, where there are a lot of bars.
RENTER: It would be affordable, but it would get pretty noisy. And that sounds really expensive
for an old place in a noisy area. How about the last place?
AGENT: This one’s on-campus in the Devon Close complex. It’s a one-bedroom, so it will be a
little quieter than the Mead Street place.
RENTER: One bedroom, huh? That could be good for focusing on my studies. What else does it
have?
AGENT: It comes with a living room and a study, and includes a really nice lamp in the study
that has a bunch of different settings. You know what else is cool? There’s a dining hall
downstairs so all evening meals are free. You can purchase breakfast and lunch, but meals after
6 p.m. are free.
Wow, this place sounds too good to be true. Is it really expensive?
AGENT: It’s alright - $500 per month, but there’s no bathroom.

EXERCISE 2

Section 2, question 15-20 , audio from 12.54

[Link]
answer
15 registration office
16 (own) records
17 identity
18 acknowledgement
19 interview
20 decision
FULL SCRIPT
So how can you find out about applying for a homestay? The best way would be to visit
Connection’s website, [Link], and contact one of their friendly advisors for
more information. Once you have confirmed your interest in the service, we would strongly
advise that you remain in close contact with the registration office, which will send you several
emails keeping you up-to-date with potential matches in your country of choice. Once
registered, Connection will require you to send various documents, and will act as
an intermediary between you and the host family prior to final confirmation and payment.
During this stage, Connection will ask you to provide two photos, one for the host family, and
the other for our own records. Please ensure that you sign the back of each photo. Due to the
nature of the service Connection provides, security is an absolute must, and they will ask you
to send in photocopies of your passport, birth certificate, and a bank statement as confirmation
of your identity. On receipt of these documents, the official process will begin and your bank
account will be debited for the initial deposit of £200. If you haven’t received any
acknowledgement confirming receipt of these documents from us within seven working days,
please contact the main office. As I mentioned before, due to the nature of the
organisation, Connection operates a meticulous screening process, and all applicants
will undergo an interview in our head office in London, with exceptions made in extreme
circumstances. After your interview, it may take us several weeks to carry out the decision
process, so please be patient with us. If you would like a fast-track service, please indicate this
on your application and we will notify you of the additional charges. Finally, once we have come
to a result about your application, you will receive a decision in the post. If you do not receive
an offer of placement, we will refund your deposit within 7 working days.
EXERCISE 3
Section 4, 31-37, audio from 23.26
[Link]
solution
Ask the students if they notice the exercises are in different sections of the test
Let the student listen twice
ANSWER
31 less effort 32 uncomfortable 33 1860s 34 connected 35 more smoothly
36 rubber wheels 37 safer

FULL SCRIPT

Good afternoon, ladies and gentlemen. I’d like to take this opportunity to welcome you to our
exhibition, “Two Centuries of the Bike”.

Let’s stroll around the exhibition, shall we?

Although there were a few early efforts back in the 1700s, you didn’t really see many bikes till,
say, the 1830s in England. Bikes were a response to the rapid growth of cities early in the 19th
century. Cities like London were getting too big to walk across! The early bike let people travel
with less effort than walking. Plus a bike was a lot cheaper than a horse!

Think of it. No one invented a bike for, what, five thousand years of human history? Why did
people do it then? Probably because this was the start of the Machine Age: people wanted
machines to do all the work.

There were some drawbacks, however. For one thing, there were no pedals. You simply pushed
yourself along using your feet. Kind of like today’s skateboard. That meant you went fairly
slowly. And uphill, you actually worked harder, pushing that two-wheeler. Plus, the wheels
were made of wood covered with metal, as you can see from this model. So the downside was
that the ride was quite uncomfortable on most roads. Only a few gadget lovers had or used
them.
By the 1860s, though, improvements were being made. As you can see from this specimen,
metal frames had become the rule. They’re more durable than wood, and they don’t warp in
the rain. The biggest improvement however was the development of the chain and sprocket
system. They are connected. This meant you did not push the bike. You used pedals just like
today. You had to try harder to balance, so it took some practice to figure out how to use the
pedals. But it made the ride so much easier. As a result, the good thing was that you could ride
a lot more smoothly and with very little effort.

By the 1880s, another big change was the use of rubber wheels. These became pretty common
at that time. Though the first ones were solid rubber, the ride was a good deal more
comfortable than the old iron and wood system. This is a big consideration because the faster
you go, the more you feel every bump. Air-filled tyres - “pneumatic tyres” - didn’t really come
into use till around the year 1900, as you can see from this exhibition over here. That made the
ride even more comfortable.

So, by 1890 or so, people were going a lot faster and a lot more smoothly. There was one
problem when you were going quickly and comfortably: “OH NO! HOW DO I STOP?" Yes, we all
laugh now.

But for a long time, the only way to stop was drag your feet. That didn't work very well and it
would be dangerous if you were going fast. In the crowded cities of those years - New York,
Chicago, and so on, you would get killed if you couldn't stop for, say, a streetcar.

Plus look at this bike. The front wheel is nearly a metre and two thirds tall! They made them
that way so you could see over people and wagons. But you couldn’t drag your feet. This model
is called a “velocipede” - a “speed pedal”. Another characteristic of the bike in this period is
that it has two equal-sized wheels, which signalled a big change in bikes.

For with the velocipede, brakes appeared. If you wanted to stop, you just pushed the pedal
backwards. Doing that stopped the back wheel of the bike. This technique worked a lot better
than dragging your feet or jumping off the high seat there! This meant that bikes became a
great deal safer. It would have been safer if people wore helmets, but the first bicycle helmet
wasn’t invented until years later, and even then it was little more than a leather ballcap. It
really wasn’t until the 1970s that the bike helmet was modified to provide some real
protection.

LESSON 3
REVIEW
3. Clear
4. Late/unreliable
5. Cheaper
6. Messy
7. Designs
8. Expensive
9. Painting
10. ladder(s)
EXERCISE 1

Let the student listen twice or more times

Đầu tiên, bạn xem kỹ bản đồ và câu hỏi, bạn sẽ thấy đây là bản đồ một khu vực thành phố với
các địa chỉ tên đường và những khu vực được đánh dấu có thể là ngân hàng, nhà hàng, viện
nghiên cứu hóa học, thư viện, trung tâm dịch vụ, tòa thị chính.
Bản đồ có dấu X ở Mike, đó sẽ là điểm bắt đầu của Mike.
Xác định vị trí đông tây nam bắc, các hướng xung quanh điểm bắt đầu này. Hướng đông là
hướng thẳng phía trên đường Victoria tính từ vị trí của Mike.
Ở đây câu trả lời đơn giản nối đáp án và vị trí nên bạn không cần dự đoán loại từ nữa mà tập
trung nghe để xác định đáp án đúng nhé.
Đáp án 1: A
Từ 0:32-0:37 : “You can see the central bank across the road on the opposite corner”
Trước đó, người phụ đã nói rằng họ ở góc đường Brooklyn và Victoria, vị trí đánh dấu X nên vị
trí ngân hàng ở bên kia đường, góc đối diện sẽ là A.
Đáp án 2: D
0:43 – 1:00: “You’ll pass a restaurant on your left and a chemist on your right.”
Bắt đầu ở vị trí đánh dấu X, người phụ nữ nói bạn đi lên vị trí đường Victoria, bạn sẽ đi thẳng,
không rẽ ở khu vực đèn sau đó sẽ ngang qua một nhà hàng bên trái, một viện nghiên cứu bên
phải của bạn.
Như vậy đáp án cho nhà hàng là vị trí D.
Đáp án 3: H
Như đã ghi ở trên, vị trí D là bên trái và vị trí chemist sẽ là bên phải đường vì thế đáp án là D.
Đáp án 4: E
1:00-1:06: “ The next road is Knox Street. There’s a public library on the corner.”
Đường tiếp theo là Knox. Có một thư viện công cộng ở góc đường. Vì thế theo lộ trình đi ban
đầu thì Mike đang đi trên phố Victoria nên góc giao với phố Knox có đánh dấu là tòa nhà E. Do
đó thư viện là ở đây.
Đáp án 5: F
1:06 – 1:15: “Turn left at the library and go straight ahead until you see a service station on the
corner on your right. You’ll now be at Claudelands Street.”
Rẽ trái ở thư viện và đi thẳng cho tới khi bạn thấy một trung tâm dịch vụ ở góc bên phải. Hiện
tại bạn đang ở phố Claudelands. Nghĩa là bạn đang ở đường giao phố này và không phải là đi
qua đường này.
Vì thế, phía bên góc phải là trạm dịch vụ, tòa nhà F.
Đáp án 6: C
1:17 – 1:23
“Turn right at the intersection and go East. The town hall is at the end of the road on the left.”
Rẽ phải ở ngã tư và đi về hướng Đông. Tòa thị chính ở cuối con đường bên trái.
Xác định hiện Mike đang ở đường Claudelands, giao góc đường nên rẽ phải là sẽ sang tòa dịch
vụ - F đã tìm được.
Cuối đường, bên trái, bạn thấy gì? Đó là tòa nhà C – tòa thị chính.
EXERCISE 2
Answers: 11H 12G 13D 14B 15F
EXERCISE 3
1.E 2.F 3.D 4.B

LESSON 4
REVIEW
16C 17i 18h 19d 20g
Play the recording from 3:49, let the students listen twice
EXERCISE 1
Let the student listen twice or more
Answers: [Link] 2. pin 3. handle 4. jet [Link]
EXERCISE 2
ANSWER 1C 2G 3A 4E 5F
FULL SCRIPT: Hello Eve, come in and sit down ... How’s it going?
Fine thanks. I’m looking forward to my teaching practice next week.
Good. Now you’ve got two classes, haven’t you - Year 3 and Year 6. Have you done your lesson
plans?
Well, I’ve decided to take the topic of renewable energy ... I haven’t done a lesson plan for Year
six yet, but I thought I’d base their lesson on an example of very simple technology. So I’ve
brought this diagram to show you ... I got it from the Internet.
Let’s see ... A biogas plant ... So this is equipment for producing fuel from organic waste?
Yes. The smaller container on the left is where you put the waste you’ve collected ...
Right, and from there it’s piped into the larger tank?
That’s right. And that’s slurry on the base of the larger tank.
Right ... and what exactly is slurry?
It’s a mixture of organic waste and water.
So is that pipe at the bottom where the water comes in?
Yes it is ... As the slurry mixture digests it produces gas, and that rises to the top of the dome.
Then when it’s needed it can be piped off for use as fuel in homes or factories. It’s very simple.
I suppose there’s some kind of safety valve to prevent pressure build-up?
That’s the overflow tank. That container on the right. As the slurry expands some of it flows
into that, and then once some of the gas has been piped off, the slurry level goes down again
and the overflow tank empties again.
I see. Well I think that’s suitably simple for the age level it’s for. I look forward to seeing the
whole lesson plan.
Thanks. And can I show you my ideas for the Year three lesson?
Of course. Let’s look.
I thought I’d introduce the topic by writing the word ‘energy’ on the board, and reinforcing the
spelling and the pronunciation. Then I’ll do a little mime - you know, run on the spot or
something - to convey the sense.
I’d keep it brief at this stage ...
Yes, I will. Then I’ll wipe the word off and write the question ‘Where does energy come from?’,
and see what the pupils come up with.
Fine. I’d suggest that you just brainstorm at this stage, and don’t reject any of their suggestions.
Yes, that’s what I was going to do ... Then I’ve produced a set of simple statements, like ‘Energy
makes cars move along the road’, and ‘Energy makes our bodies grow’. There are eight
altogether.
Are you going to give them out as a handout? Or write them up on the board?
First, I’ll put them on the board, and then I’ll read them out loud. And I’ll get the pupils to copy
them out in their note books. I’ll also ask them to think up one more similar statement by
themselves, and add it to the list.
Good idea.
Eve: After that I thought I’d vary things a bit by sticking some pictures up ... of things like
the sun and plants and food, and petrol, and a running child. And I’ll get the pupils to work out
what order the pictures should come in, in terms of the energy chain.
Tutor: I think that’s a very good idea. You could move the pictures around as the pupils
give you directions.
Eve: Yes, I think they’d enjoy that. And to finish off I’ve made a gap-fill exercise to give
out.
They’ll be doing that individually, and while they’re writing I’ll walk round and check their work.
Tutor: Good ... And have you worked out the timing of all that? It’ll probably take you right
through to the end of the.
EXERCISE 3
ANSWER 36 Tension Piles 37 A-Frame 38 Rim 39 Passenger Capsules
40 Boarding Platform
SCRIPT
How is that great wheel held up? How did it get there? The starting point was, of course, the
ground, and while parts of the wheel itself were still being constructed in various countries,
tension piles were being driven into the ground beside the River Thames. This was the first
step, and once these were securely in place, a base cap was installed over them as a kind of
lock, with two giant blimps pointing up, onto which a frame was attached, like a giant letter.
The wheel was supported on huge A-frame legs, made up of 2,200 tonnes of concrete on 44
concrete piles set 33 meters deep in the earth. All this took many months and incredible effort,
but meant that the spindle could be installed, around which the great wheel would turn. The
spindle itself was too large to cast as a single piece so instead was produced in eight smaller
sections. Now the project really was in business, and the vast rim with spokes like an outsized
bicycle wheel could be brought in. 64 spoke cables, which are similar to bicycle spokes, hold the
rim tight to the central spindle. And the view was enhanced by the capsule design; unlike
traditional ferris wheel designs that you might see at a local fairground, the passenger capsules
were not suspended under the wheel, they were set within a circular mounting ring attached to
the outside surface of the wheel. What this means in practice is that travelers within the
capsule have a full 360 degree panoramic view, unhindered by spokes of wheel struts. And the
last thing to be built is the first thing the visitor encounters, the boarding platform laid down
underneath. The wheel does not usually stop to take on passengers; the rotation rate is slow
enough to allow passengers to walk on and off the moving capsules at ground level. It is,
however, stopped to allow disabled or elderly passengers time to embark and disembark
safely.
EXERCISE 4
Answer. [Link] 2. microwave oven 3. 2.4
4. Solar panels 5. (the) warm box 6.(two) cameras [Link]
Track 26
LESSON 5

REVIEW

Answer: 34. sharp teeth 35. 1.2-2.7 36. clearly defined 37. strong 38. wrist
joint

Transcript:

Without creatures such as Tiktaalik there would have been no dinosaurs, no primitive mammals
and none of the hominids such as Australopithecus africanus and Homo erectus that started the
human family tree. This animal represents the transition from water to land-the part of history
that includes ourselves . It’s as much a part of our history as, say, Australopithecus africanus .
Now, you can see those teeth. From that, it is clear to us that Tiktaalik roseae was a predator
with sharp teeth and a head shaped like a crocodiles that grew to between four feet and nine
feet-that’s between 1.2 metres and 2.7 metres long for those of you using the metric ! We
named it after consultation with elders from the Inuit people, who are native to the region, who
suggested their word for “large shallow- water fish”. The second part of the name honors the
person who funded our research, but wishes to remain anonymous .

It had several remarkable anatomical features that show it was capable not only of wading in
shallow water, like slightly earlier fish on the cusp of the move to land, but also
of supporting itself outside the water in the manner of four-limbed animals or tetrapods. This is
where Tiktaalik truly blurs the boundary between fish and land animals. This animal is both fish
and tetrapod . At first, we jokingly call it a “fishapod”. Unlike fish, it had a clearly defined neck
and a strong ribcage that would have enabled it to stand outside water. Its pectoral fins had a
wrist joint, which enabled it to crawl on the ground. This wrist is sufficiently similar to that of
later animals, including human beings, to suggest that Tiktaalik or something very like it was
an ancestor of all subsequent land animals. However, we cannot be sure of that. When we talk
about the fish’s wrist, we’re talking about the origin of parts of our own wrist. It
is absolutely clear from Tiktaalik’s skeleton that it could support itself in shallowwater or on
land. This is why it represents a critical early phase in the evolution of all limbed animals,
including humans.

EXERCISE 1

Answer: 31. a 32c 33a 34b 35c

TRANSCRIPT:
You will hear a lecture about customer psychology.
Lecture: An understanding of customer psychology is an invaluable aid for retailers looking for
ways to increase sales. Much can be done to the store environment to encourage shoppers to
linger longer and spend more money. The first aspect to consider is the physical organization of
the store. Placement of merchandise has a great deal of influence on what customers buy. For
example, a common practice among retailers is to place the store’s bestselling merchandise
near the back of the store. In order to get to these popular items from the front entrance,
customers have to walk down aisles filled with merchandise that they might not see
otherwise. Carpets are also used to direct customers through particular areas of the store.
Retailers choose carpets not only for their decorative or comfort value, but also because lines
or other types of patterns in the carpets can subtly guide shoppers in certain directions. Besides
encouraging shoppers to go to certain areas of the store, retailers also want to keep them in
the store longer. One way to do this is to provide comfortable seating throughout the store, but
not too close to the doors. This gives customers a chance to rest and then continue shopping.

Retailers can do a number of things to create a pleasant atmosphere in the store, thereby
encouraging more purchases. Music is commonly used, not as entertainment, but as
a calming influence. It can slow the customers’ pace through the store, making them spend
more time shopping and, consequentially, making more purchases. Scents are also used
in various ways. Everyone has had the experience of being drawn into a bakery by the smell
of fresh bread. Experiments have been done with other types of sense, as well. For example,
the scent of vanilla has been used to increase sales in clothing stores.
EXERCISE 2

Play track 03 from 8:00

Answer: 11 c 12 b 13a 14a 15c 16 b

TRANSCRIPT

You will hear a podcast on Camber’s Theme Park.

Presenter: Welcome to Camber’s Park podcast. In the next few minutes, I’ll tell you a little
about the park and the amazing things we have to offer.

We like to think that Camber’s offers more than other theme parks. Like them, we have a
variety of exciting rides for people of all ages, but Camber’s also places strong emphasis on the
educational experience for its visitors ... not boring facts but lots of interactive exhibits.
Although it’s mainly an outdoor experience, we do have some indoor activities if the weather
gets too dreadful.

The park’s got a lovely well established feel, set in eighty acres of beautiful countryside about
three miles south of the tourist resort of Dulchester. The park was set up in nineteen ninety
seven by the Camber family but then taken over by new owners in two thousand and four, who
have maintained the original vision of the Cambers. It has lots of old trees, hundreds of flower
beds and a gorgeous lake.

Camber’s has over forty- five different rides, exhibits and arcades. All but one of these is free
once you have paid your entrance fee (we charge a small fee for our newest ride, to reduce the
length of the queues). You don’t pay anything for parking. A family ticket - for a family of four -
works out at about eight pounds per person, which is amazing value. Full details of current
prices are shown on our website, along with full details of rides, etc., and directions for getting
to us.

We also have a number of special offers. For example, if you live locally, why not join our
Adventurers’ Club, which entitles you fifty percent off ticket prices all year round, and a special
‘lane’ for all rides and exhibits which means you don’t have to wait to get into any part of the
park. See the Offers tab on the website.

We’ve recently added a number of new exhibits to the park, and we’re particularly proud of our
Future Farm Zone, which houses over twenty different species of animals, from chipmunks to
dairy cows. The emphasis is on getting near to the animals - all of them can be petted and you
can buy food for feeding the animals. Many of our younger visitors say that this is the high
point of their visit!

And speaking of food, don’t let the animals have all the fun. We have a total of seven different
catering outlets on the site. We’re open ten to five thirty all year round and cold drinks and
snacks can be bought at any time during opening hours. And hot food is available most of the
day in the Hungry Horse cafe - from eleven until five - just half an hour before closing time.

EXERCISE 3

Play track 04 from 7.23

Answer 11c 12a 13a 14c 15b 16c

TRANSCRIPT

Today we’re pleased to have on the show Fatima Johnson who is the organiser of the Adbourne
Film Festival. Welcome, Fatima.

Hello.

Can you tell us a bit about the background to the festival and what it brings to the town? Well
the festival was started in nineteen ninety six by the then Mayor of Adbourne, Joanne Smith.
She wasn’t a film maker herself - she’d actually been a very energetic tourism development
officer for many years - but Adbourne had run a classical music festival which had been
becoming less and less popular in recent years ... Joanne was looking around for something to
replace it and to use funds allocated to it to promote something which local people can enjoy.

Great. So tell us about the festival nowadays ...

Well, it’s held in the last two weeks of August every year and short films from all over the world
are shown in three places - in the theatre and our two cinemas. Several films are shown in one
performance and the whole thing lasts about ninety minutes. Tickets are very reasonably priced
- under twelves used to get in for fifty pee but now we charge just one pound which is still very
good value! One pound fifty for students and two pounds fifty for everyone else. Performances
are advertised all round town and also on our website [Link]. If you’re
interested in attending any performances you can buy tickets online of course and you can also
get them in the library, which is right next to the main shopping area - I’m afraid this year,
tickets are no longer available from either of the two cinemas because of restricted opening
times.

I understand you also run a film competition?

Yes, for under eighteens. We have a different theme every year. Last year for example, the
theme was ‘Future Planet’ and the winner was a ten minute documentary encouraging
youngsters to be more aware of environmental issues, focusing on getting school kids to cycle
to school instead of going by car. This year the theme is ‘Sporting Nation’ - so there’ll also be
lots of ideas to choose from. Now we’re always on the look-out for new local talent so if you
live in the Adbourne area and are under eighteen, you should have a go. We have an excellent
prize every year, donated by local businesses - shops, hotels etc. This year you can win a hi-spec
movie camera worth over eight hundred pounds. Application forms are on the website and the
deadline for sending in your film to enter the competition is the last day of July. It’s May now so
you’ll have the whole of June to be working on it!

LESSON 6

REVIEW

Play track 01 from 8:00

Answers: 11A 12A 13B 14A 15C
TRANSCRIPT:
Leader: Hello everyone. I’ve been asked to talk to you this afternoon about next month’s
trip to Tamerton Study Centre for the two-week course. Now some of the things I’m going say
you may have already heard or read about ... but I think it’s important to emphasise a few key
points.
First of all, it’s worth reminding you why Tamerton was set up in the first place ... in the late
nineteen sixties. That was really before all the concern with preserving the environment which
everyone talks about these days. The idea was simply to get people out of the cities and into
the country and to find out that just being outdoors can be very rewarding.
This is not going to be a holiday in the usual sense. It’s called an adventure course because
you’ll really be stretched to your limits but that in itself can be a positive thing. The group I took
last year, for example, said that although they actually felt pretty weak and exhausted all the
time, it really made them learn a lot about themselves and increased their confidence ... and in
the end that’s the most important thing.
Now all of you knew about policies at Tamerton before you signed up for it, so you know that in
many ways it’s quite old fashioned - you don’t have a lot of choice in what you do. But
something which I think makes the place so special is that you get to try so many different
things, every day. For instance, one day you’ll do climbing and the next you’ll be surveying rock
pools. It’s not intended that you become an expert in any of them ... it’s more like a taster,
which you can follow up if you want.
And there isn’t a lot of free time ... organised activities and talks, etc. go on until nine p.m. and
lights go out at eleven p.m. There are table tennis tables, with all the equipment, and board
games, though I have to say the pieces often go missing so it’s a good idea to take your own.
There’s a DVD player with a good selection of films suitable for this age group so don’t take
yours.
Bed-time at eleven p.m. is strictly enforced ... and there’s a good reason for this. You’re all
under eighteen and we organisers need to know that all group members are accounted for in
the house as we close for the night. And of course you’ll be so exhausted anyway that you’ll be
too sleepy to want to cause any trouble.
EXERCISE 1
Play the recording from 18.37
Answer: 26E 27G 28A 29D 30B
TRANSCRIPT
But I know I could have done it better.
As you become more experienced you’ll find ways to reduce the risk of difficulties.
OK.
Tony: So, let’s look in more detail at how you gathered your data. Let’s start with lesson
observation.
Phoebe: Well, it generally went quite smoothly. I chose my focus and designed my checklist.
Then teachers allowed me into their classes without any problems, which surprised me. It was
afterwards that the gruelling work started!
Tony: Yeah, it’s very time consuming, isn’t it? Making sense of...analysing ... your
observation notes.
Phoebe: Absolutely. Much more so than interview data, for example ... that was relatively
easy to process, though I wanted to make sure I used a high-quality recorder ... to make
transcription easier and I had to wait until one became available.
Tony: Right. And did you interview some kids as well?
Phoebe: In the end, yes, I talked to ten, and they were great. I’d imagined I’d be bored
listening to them, but.. .
Tony: So it was easy to concentrate?
Phoebe: Sure. One of the teachers was a bit worried about the ethics, you know, whether it
was right to interview young pupils, and it took a while for him to agree to let me talk to three
of the kids in his class but he relented in the end.
Tony: Good. What other methods did you use?
Phoebe: I experimented with questionnaires, but I really regret that now. I decided to share
the work with another student, but we had such different agendas it ended up taking twice as
long.
Tony: That’s a shame ... it might be worth you reflecting on ways you might improve on
that for future projects .
Phoebe: You’re right, yeah.
Tony: OK.
Phoebe: And the other thing I did was stills photography. I didn’t take as many pictures as I’d
hoped to .
Tony: Lack of time?
Phoebe: It’s pretty easy just snapping away ... but I wanted each snap to have a purpose, you
know, that would contribute to my research aims and I found that difficult.
Tony: Well, that’s understandable, but remember...
EXERCISE 2
Play track 03 from 7.54
Answer
11 B
12 G
13 C
14 A
15 E
16 D
TRANSCRIPT
MAN: And here on Radio Rivenden we have Lynne Rawley, the Public Relations Officer of
our own Rivenden City Theatre. Hello, Lynne.
LYNNE: Hello.
MAN: Now, the theatre is reopening soon after its three-year redevelopment programme,
isn't it?
LYNNE: That's right, and there are a lot of improvements. The first thing people will see when
they go in is that the foyer has been repainted in the original green and gold. Then the box
office has been reoriented, with its own access from the side of the building instead of through
the foyer, which means it can be open longer hours, and has more space, too.
The shop that used to be in the foyer, which sold books and CDs, is the one part of the
redevelopment which isn't yet complete. The plan is to find new premises for it near the
theatre, and we've had difficulty finding somewhere suitable. We hope to reopen the shop in
the next few months.
MAN: Will audiences find any difference in the auditorium?
LYNNE: Yes, we've increased the leg-room between the rows. This means that there are now
fewer seats but we're sure audiences will be much happier. And we've installed air
conditioning, so it won't get so hot and stuffy.
We already had a few seats which were suitable for wheelchair users, and now there are twice
as many, which we hope will meet demand. Something else that will benefit audiences is the
new lifts. The two we used to have were very small and slow. They've now gone, and we've got
much more efficient ones.
MAN: Anything for the performers?
LYNNE: Yes, we've made a number of improvements backstage. The small, dark dressing
rooms we used to have have been converted into two large airy rooms, so they're much more
comfortable now. And the state-of-the-art electronic sound and lighting systems have been
installed.
EXERCISE 3
Play track 04 from 6.43
ANSWER:

11 A

12 D

13 C

14 E

15 B

TRANSCRIPT

You will hear a construction Worker: and university officer discussing the effects of some new
construction on the university premises.

Worker: Hello, Helen, is it?

Officer: Yes, that’s right, and let me begin by saying that your construction is already causing
considerable disturbance to our student body.

Worker: I’m afraid we have deadlines to meet, but you did ask for a timetable. We can certainly
try to do the noisiest work at specific times when it least disrupts the students.

Officer: Good. I’ve already emailed you about sensitive times of the day. Obviously our lunch
period is the best time for you to do all the noisy work.

Worker: Yes, and as a result, in that time, we are reserving all the jackhammer and drilling work
necessary for breaking up the old concrete paths. So, that will be between noon and 1.30 pm. It
will result in some delays to us, but not enough to significantly put us behind, so we’re happy to
do it at that time. The other time you mentioned as favourable for our noisiest work is after 5
pm. As you know, due to the deadlines, we work at night, to 8 pm.

Officer: Yes, I see the lights at night when I walk to my car.

Worker: Well, we can similarly put most of the digging of earth, or, in other words, the
excavation, to that time, and that work is certainly noisy due to the engines of the earth-moving
vehicles. Inevitably, of course, there must be some noise during the day, and I think that the
best we can do is to concentrate it at one specific time, so that at least you can anticipate it.
Ah,... that time will be from 10 am to noon. We’ve just finished cutting down and sawing up all
the trees, so that morning period will now primarily be involved with the pouring of concrete.
That must be done early in the day to allow the concrete to harden during the daylight hours. It
will involve considerable noise, I’m afraid, mostly from the trucks and concrete mixers, so
expect some racket in those two hours.

Officer: So what will happen in the late afternoon? Will it be quiet enough for exam work?
Worker: I believe so, since in that first hour and a half, we’ll be having our lunch break, and in
the remaining two hours, we’ll just be making the concrete look nice - you know, removing
leaves, broken pieces, and making it all level and flat before it hardens - so the noise will
certainly be at a minimum in that period of time.

LESSON 7

REVIEW
Play the track 01 from 0.30
Answer
1B 2A
3D
4C
5C
6B
TRANSCRIPT
Student: Good morning. Is that Copewell well insurance ? I’d like to ask you a few questions
about getting insurance.
Salesman: Certainly. What kind of insurance are you looking for?
Student: Well, I’m a student and I need comprehensive cover-you know, against theft, damage,
legal problems …
Salesman: I see. Students are unfortunately attractive targets for thieves. Student
accommodation is a particular target because it often contains several highly portable and
valuable items such as laptops. We offer cover specially designed for the needs of students,
covering students in several key areas.
Student: Oh, that sounds like it’s exactly what I need. Please tell me more.
Salesman: Well, the first area we cover is room contents . We provide insurance cover for your
belongings on a ‘new for old’ basis, including desktop computers, against theft, burst pipes, fire,
vandalism , storm and flood.
Student: Does that also cover me if I live in university accommodation?
Salesman: Yes, it does. It also covers any shared areas in your accommodation and anything you
leave in locked storage on campus at any time.
Student: Is there a limit on claims of this nature?
Salesman: Yes, there is. Individual items are limited to two thousand pounds per claim and the
following items are limited to 600 pounds per group per claim: valuables, musical instruments
and any data storage devices apart from computers, such as CDs. DVDs, cassettes and computer
games. Clothes are limited to a maximum of two hundred and fifty pounds . However, cover for
items above these amounts is available for an additional premium .
EXERCISE 1
Play track 02 from 11.20
Answer
16 C
17 A
18 B
19 C
20 B
TRANSCRIPT
Several of you came up to me before this talk and asked whether you can take things like
kettles, or hairdryers. The answer is, there are plenty of these electrical appliances available in
the Centre and they are of the proper voltage and are checked regularly. Yours may not be, so
the rules at Tamerton say you can’t bring them into the Centre ... because it’s considered a fire
risk ... remember it’s a very old house. Now, another question was about cell phones. Although
you definitely can’t have them on during inside talks, you equally definitely need them when
you’re out on exercises ... so they’re a must, I’m afraid. Anybody who wishes to talk to me
about borrowing a phone for the fortnight, please see me after this talk.
Now, the weather’s heating up at the moment and you’ll be outdoors a great deal. If you wear
proper clothing, especially a hat, sun cream is optional. Also they sell high-factor cream in the
shop so you don’t have to take any of your own, unless there’s a special kind you use. Now
there’s a special note about things like deodorants which come in aerosol cans - I need to tell
you that these are banned in the Centre because apparently, they have the habit of setting off
the fire alarms. If you want to take an aerosol can, you’ll actually be at risk of being told to
leave.
And finally, people having been asking about whether they need to take towels. Well, the
Centre does provide one towel per guest, which you’re required to wash yourself. If you’re
happy with that then don’t bring another. If not, take one of your own. Just remember how
much outdoor exercise you’ll be doing ... and how dirty and wet you’ll be getting ...

EXERCISE 2

Play track 03 from 5:10

Answer
7A
8C
9B
10 C
TRANSCRIPT
Here at "A Moving Experience”, we try to pack your things logically. We don’t just throw stuff in
boxes.
Do you have any special requests? You know, things you want packed in some special place, so
you know where to find them?
Like what?
Oh, I don’t know... Things like dishes maybe. Not to be rude, but you look like a lady who likes
to eat.
Ahhh! Yes, I need my dishes and things where I can find them quickly.
Great. We'll put those dishes and cutlery in what we call the emergency pack. Can you think of
anything else?
Ummm, I do have an antique tea kettle my great-grandmother gave my mother. I wouldn’t
want to lose that. So I guess you’d better put that in storage with the furniture.
Grandma’s tea kettle with the furniture, got it! Say, how about things like your alarm clock? You
don’t want to miss your plane on the big day, right?
Well, you certainly think of everything! Yes, that’s right. I'll also need my alarm clock where I
can find it.
Fine, we’ll put that in your personal package. And of course, we'll give you a list of where we
pack everything. So, all you’ll have to do on Thursday, the 14th is grab your luggage on your
way out the door. Um, I couldn’t help noticing the new CD player you’re carrying. Is that a
Samsung?
Why? Yes, it is. One of their best. Cost me nearly a hundred dollars, it did!
Do you want to take special care of it? I mean it’s brand new.
Take care of it, but nothing special. You can just put it in storage with the furniture.
That looks like everything we need here. I guess you’re all set.
That was certainly quick. Thank you, young man. This has been a most moving experience!
EXERCISE 3

Play track 04 from 15.35

25 B
26 C
27 B
28 A
29 C
30 A
TRANSCRIPT
Erik Now I’d like to move on to our comparative study. As you can imagine, China is the world’s
biggest rice producing country. Collectively the Chinese people probably eat more than three
billion bowls of rice every day!
Tutor Quite a statistic!
Erik And of course, rice plays an important cultural role too.
Daisy We then compared China to Thailand. You know, even though Thailand only has about 64
million people, it is the world’s number one exporter of rice. Not China as you might imagine.
Tutor Is that so?
Erik Yes. They send their rice everywhere ... in particular to Europe, as well as Africa and the
Middle East. Apparently the fact that ‘jasmine rice’ is growing in popularity is one reason why
Thailand’s rice export industry is doing so well. People want something a bit different.
Daisy And, of course, Thailand is well suited to rice growing-good climatic conditions, and lots of
fresh water.
Erik Going back to China for a minute, we should mention that at the rice research institute in
Hangzhou they are working on ways of improving rice yields, using less water.
Tutor By yields you mean ... the amount they can grow?
Erik Yes. They’re trying to find ways to get more rice from less land, improve the taste, but also
have other things in it besides carbohydrates so that it’s healthier - better for you.
Tutor Good idea, considering it’s the staple food.
Erik And then you’ve got Japan, which is totally self-sufficient when it comes to rice. This is
basically because they have a high tariff on imported rice, so everyone buys the homegrown
product. And they don’t export much.
Daisy Yes, but you know, even though rice is a kind of sacred crop there, consumption is only
half what it was in the 1960s. This trend isn’t evident in Thailand or China.
Tutor Interesting that you mentioned how rice is almost sacred in Japan. Because I believe in
Thailand it also plays an important cultural role.
Daisy Absolutely! They have the ‘royal ploughing ceremony’ every year, which the King always
attends and he actually scatters a new stock of seed to the farmers, who pour into Bangkok for
the event.
Tutor What about the global interest in organic farming? Is there such a thing as organically
grown rice?
Erik Yes - indeed. And the Japanese are getting quite a taste for it. apparently. There’s an
experimental farm near the city of Akita in the Japanese rice belt - famous for its Sake, by the
way - which has pioneered organic rice production, and now it’s sold all across the country. It’s
a bit like the recent popularity of jasmine rice in Thailand, but that’s for the export market, of
course.
Tutor Interesting how attitudes change, isn’t it?

EXERCISE 4

Play track 5 from 21.45

27 C
28 B
29 A
30 C
TRANSCRIPT
Jane: But now let’s look at these things. We’ll need to start thinking about which ones we’ll
definitely want to do for the project.
Douglas: Okay. The first one here is the final report.
Jane: If you like, we can work together on the research and data-collection side of the project,
and doing the final write-up?
Douglas: Cool. That sounds good. I’m not sure how much I’d be able to contribute considering
I haven’t had a chance to read the course material. But I should be able to prepare some sheets
and a list of questions that can be used during the focus group sessions.
Jane: That sounds appropriate. I think so too.
Douglas: Do you think we’ll need to write a letter to send to the participants, telling them the
time and place for the interviews?
Jane: Positive. I can take care of that.
Douglas: Well, that’s great.
Jane: I should also include a document for them to sign saying that they’re happy to be voice-
recorded.
Douglas: Oh yes, of course. I forgot about the transcript. That’ll likely be a big job, so let’s do
half each, I’ll do one of the groups and you can do the other. Okay?
Jane: Sounds like a plan!

EXERCISE 8
REVIEW

Play track 01 from the beginning

Answer
1 9301274
2 863 5923
3 5791857
4B
5B
6D
7R
8A
9A
10 OL
Transcript
SECTION 1
L = Librarian M = Mackie
(Phone rings.)
L: Good morning, City Central library . May I help you?
M: Yes. I want to order some books and copies of articles please. You can send them to me
through the post or courier, can’t you?
L: Yes, certainly. I’ll just get the form and take down some details . First your name please, sir.
M: Lester Mackie. That’s M-A-C-K-I-E.
L: Mackie, Lester. And your membership number. .
M: That’s M 301 .
L: M 930…
M: 274 m9 301 274 .
L: Thank you. Now your address please. That’s the address you want us to send the items to.
M: It’s 17 Westmead Road, Annandale.
L: And could I have your phone number and your fax number please?
M: Yes. The fax number is eight .
L: 863 5923.
M: That’s correct. The daytime phone number is oh two five seven nine six three six three and
after 5:00 p.m. it’s 5791857 before you hear the rest of the conversation you have some time to
look at questions four to six now listen carefully and answer questions four to six .
L: Now may I ask why you’ll be needing the books? I’m sorry about this, but we have to have
this information whenever we send books out from a telephone request .
M: No problem. I’m preparing a short article for the environment watch section of the local
newspaper. We’re quite concerned about the prob¬lems we’re facing here now, especially
since we’ve been getting so many tourists in the district .
L: Oh I know. I’m so glad someone is doing something about publicizing the problem.
M: Now how long can I keep the books for?
L: Well, as you know our normal loan period is three weeks with a two week extension over the
phone. However, in cases where we send books out by post we allow a longer initial loan period
to allow for the delivery time. So you may have the books for six weeks from the date of
postage . But I’m afraid the two-week extension won’t apply then. However, you would be able
to renew them by bringing them in for stamping , provided no one else has a reserve on them.
M: I should think the normal period will be enough. Now how do you prefer the postage and
photocopy fees to be paid?
L: We accept both cash and credit card , but it will be such a small sum it might be more
convenient to send us a money order.
M: Hm. Would it be alright if I left it until I come in next time and mat pay cash then?
L: Of course. There’s no problem with that at all.
M: Shall I tell you the articles I want copied first?
L: Good. I’ve got all that down. Now perhaps we could go on to the books. You tell me the
books you need and I’ll tell you whether we have them immediately available or whether you’ll
have to wait a bit for them, alright? The details I’ll need are the author, the publication date
and the title of the book. Is that OK?okay M: Yes, no problem at all. Um, the first one is by holt
worth , published in 1978. It’s called Land and Water Resources of australia .
L: Hm. Yes. We have that available on the shelves.
M: Good. Now the next two are both government publications. The first one is rather old,
published in 1984 . That’s Land Degradation in Aus¬tralia , but the second one is more recent.
That’s Coastal Zone Inquiry Report from 1993.
L: I’m afraid we don’t have the first one. We’d have to get that from the government archives
for you, but the second one, the later one, has hist, come in so I’ll put that aside for you.
M: Wonderful. Now there are three more. Two rather old books, but they’re standard works so
you probably have them. Environmental Law by Fisher, and Environmental Chemistry by
Raiswell. They were both published in 1980 .
L: Yes, we do have both those texts. Environmental Law should be on the shelf, but
Environmental chemistry is out on loan at the moment. I’ll put that on reserve for you.
M: Right. And the last one is The Environment impact of Travel and Tourism by M. Bums and
Associates, 1989 .
L: (slowly) Burns, Environment Impact… No I’m sorry we don’t have that, I’ll have to use the
inter-library loan service and get it in for you.
M: Oh. How long is that likely to take?
L: Well, it really depends where we can get it. If it’s available locally it shouldn’t take more than
a few days, but if we have to send overseas for it, it could be rather a while. We’ll do our best to
hurry it up.
EXERCISE 1
Play track 02 from 7.20
Answer
11 consultation(s) 12 diet 13 test 14 monthly 15 three
TRANSCRIPT
SECTION 2
You will hear the manager of a fitness centre giving information about the centre to some new
customers.
Hello everyone, and welcome to the "Fit for Life" Health Centre — a place which, as the name
suggests, is not just for short-term solutions, but rather, intends to put you on a sensible and
achievable looting for the rest of your life. And that's how we’re different. For example, we
could immediately put you on a harsh exercise program, expeeling you to work out every day,
but such a plan would see you quickly lose interest. That’s why the initial step is a one-and-a-
half-hour consultation, in which your lifestyle, current situation, and long-term goals, are all
thoroughly analysed.
Now, an important part of this consultation involves analysing what you eat. There's no point
exercising here, and losing weight, then pulling it all back on, later. You will need to show self-
control and discipline in your diet, and we'll work on that. Similarly, we’ll put you on an exercise
regime suitable for your level of fitness, so that will involve a test, where we will take you
through some activities, then measure your heart rate and blood pressure to determine how fit
you are. This will be monitored during every subsequent consultation, along with your exercise
schedule, and that occurs monthly, and not half-yearly, as with many other centres.
As to our actual exercise machines and programs, you will have to decide whether it is muscle
mass, stamina, or general fitness, that you want to develop. Think about which of these three
you want to target, and we'll design a specific program for you -- but remember, bulging
muscles aren’t necessarily suitable for everyone. Sometimes it's better to think in terms of two
simple concepts: muscle definition and stamina; or, if you are female, being fit and healthy, in
both mind and body.
EXERCISE 2

Play track 03 from 12.10

21Tomorrow 22 Reliability 23 4000 (words) 24 e-mail attachment
TRANSCRIPT
Tutor Good morning everyone. Well, in today’s tutorial we’re going to discuss the essays that
you have to submit by the end of next week. Some of you will have already started them, which
is good and if you haven’t, well that’s OK but you’ll have to get a move on. So, let’s begin with
you Simon. What’s happening with you?

Simon Well, I’ve made a start on it. I’ve research the background quite extensively last weekend
and I should get to the writing stage tomorrow with a bit of luck and I’ll get it finished at the
weekend.
Tutor What are you writing about?

Simon I decided to look at the car manufacturing company, Jaguar, examine the problems they
had with reliability in the 1970s and 80s, how they dealt with it, and how it affected their
marketing and sales strategy .
Tutor That sounds pretty interesting. Any problems with that?

Simon At the start I had problems getting information from that far back, but after rooting
around in the library, I found some magazines which gave me information and also gave
me references to find other stuff. It seems now the only problem is keeping to the 4,000
word limit. It just seems that I have so much to write about. It seems I’ll need 5000 or even
6000 words to be able to cope.

Tutor Yes, your essay title seems to me to be very wide-ranging. Would you think about cutting
out part of it? How about looking at their sales and marketing strategy but only mentioning the
problems in the 70s and 80s and not going too far into it?

Simon That’s a good idea. That will make it much easier to handle. By the way, how do you
want us to hand in our work? Do you want us to drop in a hard copy to your office?

Tutor You could do that but I’d prefer it if you just e-mailed it to me as an attachment . You’ve
all got my address. If not, give it to the secretary clearly marked that it’s for me. Right, Jennifer,
how about you?
EXERCISE 3
Play track 04 from 9.32
ANSWER 17 accommodation,the accommodation(the) accommodation 18
(in/the/some) play areas 19 gentle, warm, helpful 20 basketball (and)
volleyball
TRANSCRIPT
Interviewer: Can you tell us the thing you like most at the spa?
Interviewee: There were so many things that I liked there. I especially liked the
accommodation. We stayed at the Waiwera Holiday Inn which is situated right on the beach. It
offers spectacular
sea views. I think that I will never forget it.
Interviewer: Were there any things that you were not satisfied with?
Interviewee: I think that the bad side of this vacation was that there were so many old people
and many many children. Luckily, there were some play areas for children and they stayed
there most of the time.
How was your room? Did you have everything you needed?
Yes we had everything we needed. Everything was comfortable and the conditions were great
so I have nothing to complain about.
Did you make any new friends? Are you still in touch?
Everyone was very gentle and warm. They really made a good impression . When we needed
some help they were very helpful and I felt great. I’m still in touch with the son of my parents’
friends.
Interviewer: How did you spend your time? Did you participate in any recreational activities?
Interviewee: I don’t have any medical problems like my father and sister, but I still went to the
thermal spa . There were a lot of recreational activities to enjoy if we wanted. For example, I
played golf because there was a mini golf course. Basketball and volleyball were also available,
but we couldn’t get enough people together for two proper teams. I also went to swim and I
also went scuba diving on the reef not far from the hotel. There was a small group of us with an
instructor. It was truly amazing. I cannot describe in words how I felt down there. It was like I
was in paradise.
EXERCISE 4

Play track 5 from 5.55

ANSWER: 11 (from) friends 12 (travelled/traveled) by plane 13 lot of foreigners
14 (they) changed planes
TRANSCRIPT:
nterviewer: What was your holiday location and how did you hear about it?
Interviewee: My holiday location was New York, I heard about visiting New York from some
friends who were there and who were impressed of the beauty of the city and who even
decided to stay there and start a new life. My friend and I received an invitation last summer
from these friends so I spent my holiday there. It was the best holiday I’ve ever been on.
Interviewer: So, you just went there with one friend, right?
Interviewee: Yes. I travelled with my best friend and it was very exciting because it was the first
time either of us had travelled by plane- Our excitement grew higher and higher as we got close
to new york . At the airport I saw a lot of foreigners who had come there to work or to visit this
incredible city and I must say I was amazed by the number of these foreigners, I don’t think I
have ever seen so many foreign people in one place.
Interviewer: How much time did you spend finding out information about New York and what
resources did you use?
Interviewee: I gathered the information I needed from my friends who live there, from the
Internet, from the brosius that I took from the American embassy and of course from the travel
agency where I got an idea of the cost of the trip and the flights . We got cheaper tickets by not
taking a direct flight. We changed planes in London.
Interviewer: Can you tell us the thing you like most in this place?
Interviewee: The thing that I liked most in New York was definitely the variety of buildings and
monuments. I also enjoyed the parks. They were great. New York is a unique city. It’s like you
are in the middle of the world. It’s considered by many to be the economic centre of the world.
I also liked the people. Some people told me that New Yorkers have a reputation for being
unfriendly , but I didn’t notice this.