BRITISH SAFETY COUNCIL

INTERNATIONAL SAFETY AWARD- 2025

MTHL- Rev: 01
Q-1. Describe main operational activities at your site. Include details of the number of staff and their
main functions.

Answer, (Word-577)_______________________________________________________________________

Name of the Project: Mumbai Trans Harbour Link Project(Package-4)- MTHL

Job Number: MMRDA/ENG1/0002561

Client/ Employer: Mumbai Metropolitan Region Development Authority(MMRDA)

General Consultant (GC): Aecom – Padeco – Dar - Tylin Consortium(GC)

Project Duration: 27 Months

Projected Manpower histogram(i.e. considering peak time): Average Manpower Staff 85 and worker 425

Scope of the Project(activities and sub-activities involved):

Design, Supply, Installation, Testing and Commissioning of Intelligent Transport System ITS, Toll Management
System, Electrical works, Highway and Bridge streetlighting system, Construction of Toll Plazas and
Administrative Buildings including the Command Control Centre.

Main duties carried out by employees:

The main role of our employees is responsible for designing and detailing various systems required for the
project. Ensuring the prompt acquisition and delivery of the equipment and supplies that are required. Laving
Electric cables in the 22 KM bridge area, Installing Compact Sub Stations(CSS) at Various Locations and
subsequent Feeder Pillers, installing Intelligent Transport System(ITS), Toll Management System, electrical
panels, Highway Illumination System Complete with Monitoring& control, ducts, pipes, Electrical Powering
system with SCADA Automation System, HVAC units, and other related equipment physically. Carrying out
duties including moving, lifting, and storing building supplies, and installing conduits, pipes, and cable trays.

Design and Construction of Administrative Buildings including Command Control Centre with State of Art
Interiors and Furniture and Architectural, Structural, Mechanical, Electrical, Plumbing, and Fire Fighting
(ASMEP&F) Services. Design and construction of toll plazas with associated MEPF Services, Security
Surveillance at all substations, Toll plazas and Administrative Buildings Truck and Toll Laybys Facilities. site
work and comprehensive testing protocols and commissioning tasks to guarantee installed systems are
operating as intended.

Main Function of Staff at Site:

a. Project Director/ Manager- oversees the project function from design to execution part, ensuing and
facilitating timely completion, safety, legal& statutory requirements, and quality of the project.
b. Safety Manager- Monitor& ensure the site safety policy, procedures, risk assessments& mitigation,
control measures, training, incidents investigations, emergency response, legal and regulatory
requirements.
c. Environment Manager- Monitor& ensure the site environmental procedure, waste minimization,
environmental training, risk assessment, and implementing environmental legal& statutory
requirements.
d. Design& Engineering- responsible for design of E&M and ITS system and providing technical support
to the site team.
e. Quality Manager- Monitor& ensure project specification and standards, method statement and quality
training to meet quality requirements.
f. Construction Manager- Ensure teamwork flow, supervise day-to-day activities, and ensure safety
protocols are well maintained at the site.
g. Admin/ Welfare officer- Ensure welfare and wellbeing facilities for the employees, adhering and
initiating statutory requirements as per the local& National laws.
h. Site Engineer/ supervisor- Ensure and monitor day-to-day activity at a work site, facilitate the
employees to follow safety standards, eliminate identified risks, and follow work procedures to deliver
the project in the proper manner.
 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
i. Store officer- Manage on-site storage of material& equipment, keep inventory records, secure material,
ensure proper stacking, and ensure safe procedure for material stacking& handling.

List of Critical resources deployed or hired during execution:

 MBIU – Mobile Bridge Inspection Unit.
 Marine work Barge with 2 Supporting Tug Boats.
 Speed Boat for Rescue.
 Pick and carry crane (New Generation)
 100 Ton and 150 Ton capacity Tire Mounted crane
 Lifting tools tackles
 Trailer & Trucks
 MEWP – Mobile Elevated Working Platforms
 Road Sweeper Machine
 Water Tankers trucks
 Road Roller
 Dumper & Transit Millers.
 Earth Moving Equipment, such as Excavators, Pocklanes, and Backhoe Loaders.
 Electrical Equipment, such as Diesel generators(DG), Temporary Electrical Panels& Distribution
boards(DB).
 Portable Power tools and machinery.
 Concrete Batching Plant (Ready Mix Concrete- RMC)

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 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
Q-2, At your site, what are the most significant:
 Occupational Health Hazards?
 Occupational Safety Hazards?
 Wellbeing and mental Health Challenges?

Answer, Word- (598)________________________________________________________________________

1. Occupational Health Hazards

a) Ergonomic hazards while manual material handling:-
One major occupational health risk linked to manual material handling is ergonomic hazards. Material
handling is a key task in our project, involving the manual movement of heavy Electrical Cable Trays,
Laying of Electric Cable from Top of the bridge to inside the girder box, Shifting and Installing of Local
Exhaust Fans (LEV) for a positive ventilation system. To mitigate this risk, we've provided mechanical
aids such as pallet jacks, Cable Drum Jacks, Cable rollers, and chain pulley blocks. These aids are
inspected regularly as per legal and safety requirements, both internally and by third-party certified
inspectors. Ergonomic and manual material handling training sessions are conducted regularly at the
project site to educate workers about potential risks and hazards.

2. Occupational Safety Hazards

a) Electrical Hazards: -
Exposure to high voltage systems during installation of the electrical Substations, Feeder Pillars,
Panels, maintenance in the electrical distribution board, or repair work. Risk of getting electric
shock/electrocution due to improper grounding or insulation of electrical equipment, Potential arc flash
incidents during energizing or de-energizing electrical systems are considered as a significant safety
hazard. Before starting the work, we are obtaining electrical work permits. Some major checkpoints
being ensured are listed here such as a Competent person to carry out the electrical activity,
implementation of the Lockout-Tagout (LOTO) system, grounding provision for equipment, insulating
mats, electrical safety(RCCB) in place, IP-65 Electrical DB& measuring device availability, suitable fire
extinguisher availability, job-specific PPE’s, etc. to execute the task related to electrical work. Training
programs on electrical safety are in our practice to ensure safe execution.

b) Falls from Heights:

Working at elevated heights during installation or maintenance of Compact Sub-Station(CSS), Feeder
Pillers, Installation CCTV Camera, Light fixtures, HVAC Ducts, Firefighting Systems, conduits, cables,
pipes, and thermal insulation poses risks. These risks are managed through a work-at-height permit
system where temporary platforms undergo thorough inspection. For tasks at height, we provide a Man-
lifter(MEWP), MBIU(Mobile Bridge Inspection Unit) light-duty mobile scaffolds capable of holding
personnel and materials. Competent erectors assemble these scaffolds, which are then inspected by
certified inspectors to ensure accurate fixation, fall protection, guardrails, outriggers, caster wheels,
access ladder, and proper scaffold tagging, Inspection Tag. Workers undergo acrophobia tests before
working at heights. Height safety training and daily TBT raise awareness among workers.

c) Falls in Sea Water:

While working over water for the installation of CSS, Feeder Piller installation, Cable laying, Glanding
and termination activity, there was a risk of fall of person in the Seawater, to avoid this we deployed
Mobile Bridge Inspection Unit(MBIU) for smooth entry and exit of manpower, Deployed Speed Boat and
Rescue Team to face an unfortunate emergency. These teams were working 24X7. For these, all crew
members undergo Basic Sea Survival training. The Workmen who were engaged in the project activity
were used to wearing Special PPE Like, Life Jacket, Life West, Lifebuoy Ring, etc. Also, training was
conducted for every person who was working over water.
 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
3. Wellbeing concerns:
The systematic method includes several actions such as health hygiene, pre- and post-employment health
fitness certificates and monitoring by occupational health officer, De-fumigation, health camps, site medical
facilities, and tie-ups with specialized hospitals for emergencies. Also, maintaining proper housekeeping and
conducting cleaning drives are crucial aspects. To effectively tackle these hazards, a comprehensive strategy
involving proper training, risk assessment, implementation of safety protocols, provision of appropriate personal
protective equipment, and fostering a culture of safety and well-being within the organization is necessary.
Regular monitoring and evaluation of safety initiatives are vital for identifying areas.

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 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
Q-3, Set out your key health, safety and wellbeing objectives for 2025 and identify the three top priorities
you aim to achieve. Explain how staff at your site play a part in identifying and informing your health,
safety and wellbeing objectives for 2025.

Answer, Word- (596)________________________________________________________________________

a) Health, Safety& Wellbeing Objectives for 2025:

In 2025, we have set a primary key objective to prioritize the health, safety& well-being of employees. This
objective aligns with our commitment to providing a safe workplace, mental& physical well-being concerns, and
healthy work-life balance& achieving a vision of Zero Incidents.

1. Aiming Zero Workplace Incidents: Our aim is to achieve zero workplace incidents by adhering to
safety procedures& all the staff are well trained and familiar with the workplace's potential risk& control
measures to eliminate workplace incidents/ injuries.

2. Promoting Mental Health& Wellbeing: Foster a supportive environment for mental health, ensuring
that 100% of staff have access to the resources& support they need to maintain mental wellness.
Initiate 100% of employees are engaged wellness programs that include counseling, mindfulness
sessions, stress management, and mental health awareness campaigns.

3. Initiative-taking health& Medical Camps: Encourage all employees to adopt healthier lifestyles
through initiatives promoting physical activity and balanced nutrition. Provide access to fitness
programs, offer healthy food options in workplace cafeterias, physical group exercises, quarterly health
checkups& events organized to motivate staff.

b) Three Top Priorities:

1. Enhanced Health, Safety& Wellbeing Trainings(HS&W):
All employees must undergo the Health, Safety, and Well-being(HS&W) training without exception, with
a robust system in place for monitoring and reviewing participation. This training will provide employees
with essential knowledge regarding their roles and responsibilities, the identification of hazards, risk
assessment and control measures, participation in emergency mock drills, management of HS&W, and
well-being, as well as addressing mental health issues.

2. Facilitating Mental Health Resources and Care:

We place significant emphasis on another aspect: the organization of mental health support for
employees, ensuring it is readily accessible. This initiative will assist in managing stress, promoting
health awareness, and addressing various health-related issues. We will introduce counseling services,
health checkups, stress relief programs, and other promotional activities.

3. Initiative on Physical Health& Ergonomics:

We proprieties another factor that physical health and ergonomics, also our aims to minimize the strain/
tension and promote healthy work-life balance. This involves providing ergonomic assessments to
improve workplace setup, organizing regular health checkups, and physical exercise during the daily
Toolbox talk.

c) The role of staff identifying& informing the objectives:

1. Participating in HSE Committee meeting: All the staff are actively attending the HSE Committee
meeting, during the meeting they can provide their ideas for shaping HS&W concerns with the
management. Their active participation makes valuable contributions to the decision-making process.

2. Feedback& Survey: Staff value thoughts, ideas, experiences, and well-being concerns to create a
positive and safe work environment, this survey is a chance to share feedback on what’s working well
and where we can improve, and responses will help shape initiatives, policies, and decisions that
enhance our workplace HS&W concerns.
 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
3. Engaging Training and Wellness program: Staff can actively participate in the training sessions and
well-being program where they can share their experience and insights, informing the status and scope
for the improvement of relevant objectives.

4. Employee Engagement& Interaction: Meetings will be organized regularly with staff to address and
discuss HS&W concerns or topics ensuing for continual improvement.

5. Open Communication Channel: Maintaining open communication channels(online/offline) that

encourage staff to address their issues in the forums will allow the staff to inform their concern and
suggestions& ideas for better improvement.

6. Suggestion Box: A suggestion box system will be placed at each location on the site where individuals
frequently congregate in shared spaces. The boxes will be monitored on a regular basis, with all
feedback being documented, and prompt measures will be taken to address any identified concerns.

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 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
Q-4, Describe how management at your site assesses the occupational health and safety competency
needs of all staff and meets those needs through training and development needs.

Answer, Word- (592)________________________________________________________________________

At our work site, management implements a robust and systematic approach to assessing the Occupational
Health and Safety competency needs of all staff, ensuring that safety is integrated into every aspect of the work
process. This approach is crucial in safeguarding the health and well-being of staff& workers, minimizing
incidents, and ensuring regulatory compliance.

1. Occupational Health and Safety(OHS) Competency.

a) Analyzing Job role& skill competency:
The Management conducts skill analysis to perform any task and responsibilities involving
identifying the potential OHS risk for each role. This helps us to evaluate the specific OHS
competencies needed to perform the activity.

b) Hazard Identification& Risk Assessments(HIRA):

All hazardous activities will be assessed by the competent personnel, process owner& HSE Team to
prepare and implement the HIRA prior to performing any activity, and the same will be reviewed and
updated regularly.

c) Incident Reporting& Investigations:

If any incident happens at the work site a thorough investigation is carried out by a competent
person to identify the root cause of the incidents and lessons learned are shared with the entire
organization through HSE- Alert to avoid similar incidents in the future. The analysis of these events
helps to determine whether additional training is necessary.

2. Monitoring& Evaluation of Competencies

To ensure the employee competencies regarding OHS awareness at the entire organization are aligned with
site-specific needs, management implements several ongoing monitoring and evaluation plans.

a) Site-Specific Safety Audits:

Management conducts frequent safety audits(Monthly-Internal/ quarterly-External) to ensure that
safety practices are being followed and that employees have adequate OHS skills. This includes
Effective implementation of company HSE policies& awareness, monitoring the use of personal
protective equipment, inspecting safety equipment and machinery, scaffolding for compliance with
safety regulations, and Implementation of work method statements as approved by Clients.

b) Ongoing Training Needs Analysis:

Management is very keen to conduct various OHS trainings for the employee, also they analyze the
outcome of the training. Management stays up to date on these developments, ensuring that new
training programs are developed for the workforce to accommodate changes. The HR departments
ensure compliance as per the approved training calendar.

3. Meeting OHS Competency Needs through Training& Development

To meet identified OHS competency needs, management ensures that training and development
opportunities are accessible, relevant, and effective. The approach is structured as follows:
a) Customized Training Programs:
Based on the identified competencies, our organization has structured training programs which
scheduled as per the training calendar and as per employee category.

b) Regular Safety Workshops& Seminars:

In addition to formal training programs, our organization conducts periodic work-related training&
seminars that focus on current OHS issues, such as mental health, ergonomics, and emergency
first aid at the workplace.
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INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01

c) Refresh training& continuous education:

Employees are encouraged to participate in refresher courses from time to time to reinforce their
knowledge and adapt to new safety standards.

4. Tracking Progress& Effectiveness of Training

Management ensures that the effectiveness of OHS training is continuously monitored to maintain high
safety standards at the workplace:
a) Training Completion Rates: Management monitors the completion rates of training programs and
ensures that all employees receive the necessary training within the required timeframes.

b) Feedback& Evaluation: After training sessions, feedback is collected from participants to check
the effectiveness, quality, and relevance of the training. This helps to improve future training
sessions and address any gaps in the program.

c) Ongoing Improvement: Based on the feedback and assessment results, the training programs are
continuously improved to achieve the highest standard of training outcomes, regulatory changes, or
new workplace challenges.

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 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
Q-5, In your answer to Question 2 you provided details of the most significant wellbeing challenges at
your site:

(a) Which members of staff are responsible for ensuring wellness and mental health challenges are
addressed? Please specify their job titles and their responsibilities.
(b) How do you ensure that these staff members are competent to carry out those responsibilities?

Answer, Word- (558)________________________________________________________________________

Ensuring the well-being and mental health of employees at our work site is a critical aspect of maintaining a safe
and productive work environment. We have designated specific staff members who are responsible for
addressing wellness and mental health challenges, each with their specific roles and responsibilities. These are
experienced with the necessary skills and knowledge to support workers and ensure that mental health
concerns are managed effectively.
(A) At our site, wellness and mental health challenges are addressed through a collaborative approach
involving several key people. These people are responsible for providing support, taking initiative, and
ensuring that the mental health needs of staff are met:

Wellbeing Coordinators:
a) The well-being coordinators(HSE manager& Project manager) are responsible for developing wellness
calendars& events and programs.
b) Organizing mental health awareness, stress management, yoga exercise, and other wellness-related
activities.
c) The coordinator must act as a one-point contact for every employee to align and support the wellness
resources.

Admin& HR officer:
a) The admin& HR officer need to ensure that wellness resources and policies are in place and that the
employees are being followed/ utilized.
b) Provide required support for employees regarding wellness and conducting employee assistance
programs & promote a healthy work environment and ensure inclusivity in mental health.

Occupational Health Officer:

a) Providing support to identify proactive measures to manage mental health issues in the workplace.
b) Recognizing the early signs of mental health distress, such as anxiety, depression, or stress
c) Provides medical support and guidance on occupational health issues, offering immediate, confidential
support and providing a safe space for employees to discuss their concerns.

Welfare Officer:
a) Provides and supports employees to get the required and necessary arrangements to facilitate the
welfare& well-being resources.
b) Managing employee leave related to mental health issues and ensuring accommodation is made when
necessary.
c) Addresses employee welfare concerns and promotes a healthy work environment.

(B) To ensure that these staff members are competent to address wellness and mental health challenges
effectively, management has developed a Training matrix for continuous training and development:

a) Training& Development:
i. Wellbeing coordinator and Admin& HR officer- undergo wellbeing, stress management, and mental
health awareness training for implementation of best practices. Through the various programs, the
identified personnel get the certification.
ii. Health& Welfare officers- are trained to recognize mental health challenges and support/ guide
sensitive conversation and guidance during the situation.
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INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01

b) Professional Development: Staff are encouraged and facilitated to participate in well-being & mental
health training, seminars, and events to gain knowledge and develop their skills.

c) Frequent Mental Health Checkups: Competency is further ensured through regular check-ins and
evaluations. Employees are encouraged to conduct regular, informal mental health check-ins with their
teams. These discussions help identify stressors early and provide an opportunity for workers to share
concerns. Additionally, workers who identify as struggling with mental health issues are supported
through appropriate interventions, including additional training for staff on how to manage such
situations. Corporate medical health checkup policies are organized for staff on a yearly basis.

d) Feedback and Evaluation: After mental health programs, wellness initiatives, and training, staff
members are required to complete feedback surveys to assess the effectiveness of the training. This
feedback is used to refine and enhance future programs, ensuring continuous improvement in the
competency of staff dealing with mental health concerns by the HR team.

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 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
Q-6, Explain how management at your site identifies health, safety and wellbeing legal duties and
requirements and ensure compliance?

Answer, Word- (597)________________________________________________________________________

At our work site, management takes a proactive and systematic approach to identifying, understanding, and
ensuring compliance with all relevant health, safety, and well-being legal duties and requirements, it is crucial to
adhere to legal standards and regulations to safeguard the health, safety& wellbeing(HS&W) of employees,
subcontractors, and stakeholders.

1. Identify Applicable legal duties& requirements:

The process of identifying health, safety, and wellbeing legal duties begins with a comprehensive
understanding of the legal frameworks, industry standards, and regulatory requirements that apply to the
construction sites.

a) Review National& state regulations: - We have developed the standard operating procedures for
legal requirements, we frequently review national& state legal and regulation requirements related to
health& safety, environment Act and welfare facilities, like the Building& Other Construction Worker Act,
Workmen Compensation Act, Factories Act, etc,
b) Consulting with Legal Team: Legal or compliance officers are appointed on a full-time basis and the
officer shall understand the applicable legal health, safety and wellbeing requirements. The team will
guide and implement the legal obligation at the work site.
c) Workplace risk: Management shall identify any risk involved in the construction site workplace hazard
that may create additional legal obligations during the operation.
d) Industry standards& code of conduct: Industry standards ISO 45001& 14001 are considered to
improve workplace OH&S and environmental compliances. These requirements need to be fulfilled to
maintain good standards based on the ISO audit report.
e) Employee's wellbeing legal requirements: Related to mental health, stress management, work-life
balance and welfare measures are also considered, and employee wellbeing is a mandatory
requirement to ensure compliance is in place.

2. Ensuring compliance with legal requirements:

The management implements strategies to ensure compliance is implemented for the identified legal
requirements. These measures are implemented to meet the legal obligation and most importantly to ensure
the OH&S of the employees.

a) Policy& Procedure Development: The management created an effective HSE policy that meets legal
requirements and this will be reviewed and updated in line with legal changes also considering major
concerns of risk mitigation, incident reporting, communicating, emergency preparedness and response
procedures.
b) Risk Assessment: Risk assessments are carried out regularly to identify the potential hazards at the
workplace, the management took appropriate control measures to mitigate the risk value. The risk
assessments are reviewed and updated periodically to maintain a safe work environment.
c) Staff& workmen training: Management provides effective training programs to develop and be aware
of the workplace hazard and control measures, legal requirements, organization policy, incident
reporting& communication system. The training covers the emergency response procedure, personal
protective equipment, job-specific- standard operating procedures& wellbeing and mental health
awareness.
d) Monitoring and reporting system: Identified observations are logged in the HSE monitoring
application and the same has been communicated to all the team members by auto-generated mail.
Corrective action shall be taken by the team and the same will be reviewed and approved by the site
HSE personnel.
e) Incident Reporting and Investigation: A structured incident reporting system is in place for employees
to report injuries, near-misses, and unsafe working conditions. Each incident is thoroughly investigated
to determine whether any legal duties were breached, and corrective actions are taken as needed.
 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01

3. Ensuring Wellbeing Legal Compliance:

Employee Wellbeing Programs: Management ensures compliance with legal requirements regarding
employee wellbeing, stress management, work-life balance, mental health support, employee assistance
programs and ensures that work hours do not exceed legal limits.

4. Continuous improvement:
Management commits to improving HS&W by adopting regulatory changes, periodic reviews& getting
employee feedback, corrective measures are taken when required& ensuring that the policy and procedures
are effectively implemented.

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Q-7, What reporting mechanisms do you have to ensure your senior management team receives the
information to confirm that occupational health and safety at your site is managed effectively?
 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
Answer, Word- (599)________________________________________________________________________

In our project, we prioritize the occupational health and safety(OH&S) of our employees, sub-contractor
workmen and other interested parties. We have established a robust reporting system(HSE monitoring
application) which is an online tool to access the employees from top management to the bottom of the
organization. Dashboards provide senior management with up-to-date information on incidents, near-misses,
and ongoing safety issues.

HSE Online Observation& Audit:

Through this module, HSE non-compliance was logged in the system during the site inspection& audits. The
observations were logged by site HSE personnel in the concerned person's name with the observation
description and suggested corrective action. Immediately auto-trigger mail has been sent to all the key
personnel of the project team to take corrective action against the non-compliance. If the observation is not
closed within a period the escalation mail will be sent to the key personnel concerned, including top
management which starts with the supervisor to the CEO of the organization. The audit findings are In line with
non-conformity, observation, area of concern and opportunity for improvements. The action plan will be
described with the suggestive corrective actions, timeline and responsible key person or interested parties.

Incident Reporting:
Based on the site incidents which may be near-miss or injuries/ dangerous occurrences the relevant details of
the incidents are logged in the system. Once it's logged the auto-generated mail is sent to the project team as
well to the top management. The concern team shall initiate the investigation of the incidents and take
appropriate corrective& preventive action in place and the root cause of the incident and preventive measures
shall be determined and reviewed and approved by the Head of HSE. If the corrective and preventive measures
are not in line with the requirements then this will be rejected and again concerned team members to take
suggested remedial measures. The incident reports also get escalated daily until complying the requirements.

Training& Manhours details:

All the onsite training details must be uploaded in the application with the required details such as training topic,
[Link] participants, training date& hours, etc. HO team will review the training evidence, effectiveness then this
may approved, or it may be rejected due to non-compliance. All the training statistics data will be shown in the
system. In the same way, the manhours are also updated in the system. The site HSE team circulates to all
levels during the monthly review meeting.

External Audits& Compliance Reports

The external audits and regulatory inspections provide an independent assessment of safety performance.
Reports from external auditors and regulatory bodies give senior management an external perspective on how
well the organization complies with legal requirements and industry standards.

a) Compliance Audit Findings: Documentation of any areas of non-compliance or potential risks.

b) Regulatory Inspections: Reports on inspections conducted by government agencies or other
regulatory bodies, along with required corrective actions.

Committee meeting:
During the monthly committee meeting, all the HSE statistics, analysis, and compliance status were addressed
and reviewed. corrective action will be taken in the presence of committee members including client, workmen
representative, subcontractor and other stakeholders. Ensures committee meeting minutes(MOM) are
communicated to all stakeholders for their remedial action to close out the open action points. Also, this meeting
shares key decisions with senior management. The timeline for open observations to close if any, is also
mentioned in the report. We Include updates on ongoing OH&S initiatives, challenges, and employee feedback
in the meeting reports.

Management Review Meeting:

 BRITISH SAFETY COUNCIL
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MTHL- Rev: 01
All the HSE-related statistics and analysis and non-compliance were discussed in the review meeting chaired by
the CEO, BU-Head, corporate HSE Head, interested parties& other stakeholders.

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Q-8, What training and development is provided to the senior management team at your site to help
them promote a positive safety culture?
 BRITISH SAFETY COUNCIL
INTERNATIONAL SAFETY AWARD- 2025
MTHL- Rev: 01
Answer, Word- (595)________________________________________________________________________

Training and Development are the most important roles for the senior management team to promote a positive
safety culture and we recognized the same and ensured that the leadership team was well competent to
promote and maintain the best safety standards.

On our site, we provide a comprehensive range of training and development initiatives to the senior
management. Below is described the training title which covered various topics pertaining to Health, safety, and
well-being.

1) Building HSE Culture and Leadership Training:

The site senior management must undergo a leadership training program focused on building the HSE
culture. This training covers HSE system& commitment, objectives, shared goals, mutual trust, leadership,
Individual roles and responsibilities, communication and initiatives taken to enhance HSE Culture. This
helps us to improve our team safety culture, improve staff morale, reinforce safety values and set an
example- always follow safety procedures.

2) Basic HSE Management Training:

This training covers the context of the organization, IMS& organization requirements, SOP’s and Plan Do
Check and Act (PDCA), understanding the needs and expectations of the interested parties and legal and
statutory requirements. Responsibility for safety is defined at all levels (from top to bottom, bottom to top),
This helps us to improve by adopting safe practices, core values, business needs, and promoting a safe
work environment for the employees.

3) Incident Reporting, Communication, Investigation and Analysis:

This training covers Incident Investigation Process, Incident Causation Models, Fact-finding& root cause,
Incident Analysis, Safety performance indicator, Incident Communication Matrix& Reporting Mechanism,
and Group exercise. This training ensures that the Sr. Management can systematically report&
communicating the incidents, investigate incidents, identify the root cause, implementing the corrective and
preventive measures to avoid such incidents in future.

4) Emergency Preparedness& Response Plan:

This training covers Type of emergency, Emergency response& action plan, Identified emergency
scenarios& control measures, PDCA cycle, Cause of fire, Classification of fire and extinguishing methods,
risk assessment, emergency communication flow chart, first aid treatments and dos and don’ts during
emergency situations. This training ensures that every individual is familiar with the EPRP procedures and
handling techniques can proactively act during an emergency.

5) Hazard identification and risk assessment(HIRA)& control measures:

This training covers HIRA process, hazard identification, risk assessment, risk matrix, risk level, control
measures, eliminating/ minimizing risk, risk management and reporting system, and ISO 45001& 14001
requirements. This helps us to improve reporting the hazards and doing risk assessments and implementing
the control measures to mitigate the job-specific risk proactively and ensure the safe work environment.

6) Behavior Based Safety Training:

The senior management team is trained on behavior-based safety and techniques covering workplace
behavior, consequences based on behavioral issues, implementing strategies, intervention, and reward and
recognition for safe practices. This helps us to improve employee behaviors of safety and minimize the
unsafe work culture and proactive approaches to preventing incidents.

7) Site HSE Inspection/ Audits and Walkthrough Procedures

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Training for senior management organized for improving regular site safety inspection and audits and site
walkthroughs by the key personnel and stakeholders to identify the system implementation& effectiveness
and gaps in safety procedures at workplace. And compliance status, the scope for improvement shall be
communicated.

Based on the above-mentioned training we conducted on our site for the senior management and the same will
be monitored through the feedback& evaluation from the participants, also further refreshing training is provided
the team based on the inputs from the stakeholders, changes in law& legal requirements and system
procedures. This training fastens our employees, well prepared to lead a promote a safety culture and ensure
safe work environment across the organization.

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Q-9, What arrangements do you have at your site to enable and encourage staff to report health, safety
and wellbeing concerns or issues? What communication channels do you use to inform staff of the
actions you take to resolve those issues?
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Answer, Word- (590)________________________________________________________________________

In our site, we have implemented a comprehensive system to enable and encourage our staff to report health,
safety, environment(HSE) and well-being concerns/ issues. This initiative is developed to ensure that the
employees can raise their concerns/ issues safer friendly and supportively encouraging a proactive HSE&
wellbeing culture.

1. Systematic Reporting Procedure:

We developed and communicated a systematic clear reporting procedure(SOP) for staff to report any
health, safety, environmental& well-being issues/ concerns. These reporting procedures are easily
accessible via various platforms, and they can understand and adopt the system procedures.

a) Web/phone-based online reporting system:

In the HSE monitoring application users can report their HSE& Wellbeing concerns/ issues through
the online platform. The auto-generated email will be shared with key personnel of the project and
remedial measures will be taken care of immediately.

b) HSE- Suggestion Box

On our site, we have developed and placed the HSE- suggestion box system, which will be placed
at every location at the site where more people gather in a common area. The box will be checked
regularly, all the points will be identified and action will be taken immediately to resolve the issues.

c) Open Communication Reporting system:

Site key personnel were identified& trained to handle any concerns/ issues that have been raised
directly from the staff either one or a group of people. Concerns and issues were raised& addressed
on time. Staff were directly approaching the site HSE team to report their concerns and issues.

2. Training and Awareness for Staff:

We organized various training and awareness programs for the site staff to motivate the importance of
reporting any HSE& well-being concerns or issues.
a) HSE Induction Training – New joining employees received induction training prior to entering
the workplace where they were briefed about all existing hazards, reporting channels, key
personnel and how to report HSE& wellbeing concerns and issues.
b) Employee Refresher training – Based on the training calendar we organized the employee
refresher training on health, safety and wellbeing, we explored the importance of reporting
concerns and issues.

3. Maintaining Confidential& Motivational:

All the reporting data were maintained confidential and gave more importance to the health, safety, and
well-being of the employees. Because of this people feel comfortability& motivated to address any
concerns/ issues with the key personnel.

4. Action Taken& Communicated:

Based on the reports from staff, the committee addresses the issues& takes immediate action on health,
safety and well-being issues. And the same to communicate to the staff about what kind of control measures
we take and the status& outcome of the issue.
Here we described how communication has been passed to staff about addressed issues.
a) Daily Toolbox Talk- During the daily toolbox talk the reported issues are communicated among the
staff& what action we took in place and what the remedial measures/ status and outcomes, issues
were addressed or not.
b) HSE Noticeboard- displayed on the noticeboard about the status of the issues and corrective
actions that took place.
c) HSE Committee Meeting- During the HSE committee meeting the issue status and remedial
implementation part shall be discussed and communicated to the staff.
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d) E-mail communication- Health, safety, and well-being issues are addressed, and action statuses
are communicated through email to the staff.
e) Feedback- After addressing the issues, ask for feedback about the resolved issues to check the
effectiveness& implementation status and satisfaction. Also, gathering additional inputs for better
and future improvements.

We regularly review the effectiveness of the reporting and communication system, this will help us to
identify& improve overall health, safety& well-being of the staff concerns or issues on time.

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Q-10, Describe the arrangements you have to recognise and reward teams at your site for outstanding
behaviour in preventing ill health occurrences and injury? Please provide two examples of behaviours
you have recognized and rewarded in 2024.

Answer, Word- (596)________________________________________________________________________

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In our project particularly safety and well-being are the most important key factors, to promote the Health,
Safety& Environment(HSE) culture among the employees and workmen. We have a rewards and recognition
system that recognizes the people who follow the best safety practices and behaviors in terms of health, safety,
and environment(HSE) factors at the workplace.

Our rewards and recognition committee regularly monitors& evaluates the employees and workmen at the site
and identifies people for the award recommendation.

Rewarding and recognizing people not only motivates employees and workmen but also ensures that safety is
the topmost priority at all levels of the organization.

Award category: The following category of awards were presented at our project. These awards were
presented to our project workmen and staff every month during the HSE committee meeting.

1. Safety Champion “Workmen”

2. Best Safety Performer “Staff”
3. Best Safety Implementation “Sub-contractor”

A. Safety Champion “Workmen”

Management wishes to recognize the workmen across the STRABAG projects for their contribution towards
achieving HSE implementation by adhering to Standard Operating Procedures(SOP) compliance and legal&
Personal Protective Equipment(PPE) compliances while performing the activity. Including identifying the
hazards and mitigating the potential risk, innovative ideas about eliminating the hazards, participating in
training& awareness programs and campaigns, and contributing to an injury-free workplace.

B. Best Safety Performer “Staff”

The management wishes to recognize the Staff across the STRABAG projects for their contribution towards
achieving HSE objectives, SOP Compliances, Hazard Identification& Risk Assessment(HIRA), Permit to
Work(PTW) adherence, identifying the hazards and mitigating the potential risk, and providing innovative
solutions to eliminating hazards or reducing risk levels. Incident and near-miss reporting& Digital
implementation by following safe practices during the execution of the activity and ensuring and maintaining
a safe working environment for staff and workmen. And contributing to an injury-free site.

C. Best Safety Implementation “Sub-contractor”

The management wishes to recognize the sub-contractors engaged in the STRABAG projects as Best
Safety Implementation Sub-contractors for their contribution towards achieving HSE objectives, SOP
Compliances,& PPE Compliances, participating in training, events, campaigns, Incident and near-miss
reporting and following safe practices during the execution of the activity, adhering to the Code of conduct&
conditions for Sub-contractors.

Examples of behavior have been recognized and rewarded in 2024 in our project:
1. Proactively identifying& reporting workplace hazards, Incidents& near-miss:
During a cable laying activity in the carriageway, a site electrician noticed water logging, and a slippery
surface at the workplace. He immediately secured the area and reported it to his supervisor, who
escalated it to the HSE team and Project Manager. With his prompt action, the hazard was swiftly
removed, preventing a potential accident. This near-miss has been recorded and as part of our
behavior-based safety recognition for his proactive approach towards ensuring Health and safety of the
employees.
This workman was rewarded and recognized as a Safety champion “Workmen”.

2. Daily Site HSE (Health, safety, and environment) inspection and hazard mitigation:
After the slab de-shuttering, a small concrete block along with plywood was found loosely hanging in
one corner. While performing marking work, an electrical engineer noticed this hazardous condition. He
immediately informed the safety and the concerned civil team and remained at the place until the
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hazard was eliminated and preventive measures were in place to avoid such near-miss. This incident
has been recorded as a near miss, as the falling debris could have caused an incident. As part of our
safety promotion initiative, we are recognizing and rewarding the engineer for his proactive approach
toward ensuring the H&S of the employees.
This staff was rewarded & recognized as the Best safety performer “Staff”.

**********************END************************

Q-11, Describe the arrangements at your site for auditing your occupational health and safety
management systems. Please provide three examples of improvements you have made following a
recent audit to enhance your occupational health and safety performance.

Answer, Word- (574)________________________________________________________________________

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We conduct regular audits related to the occupational health and safety(OH&S) management system to ensure
the effectiveness of system implementation& performance at our project. These audits are conducted in internal
and external mode. The internal audit was conducted by the site& corporate HSE team and the external audit
was conducted by external agencies, employers, General Consultant(GC).

Organizing Audit:
Audit procedure is structured in a systematic& comprising way that is based on the scope and specific needs.
Our internal audit team conducts routine system evaluations to monitor ongoing compliance with the
Occupational health safety(OH&S) procedures, the external audit team is engaged in for more comprehensive
review, of employer requirements to ensure compliance status as per CoC.

1. Scheduling: Internal and External audits are scheduled based on the implementation part, risk
assessment and employer& regulatory requirements. This schedule is reviewed annually, and
necessary updates are made to changes in operation or new OH&S guidelines.
2. Conducting Audit: The audit covers site inspection, document review, employee interaction, and
identifying critical issues, incident summary, training, inspection of potential activities performed. Which
ensures that comprehensive statement of our OH&S performance.
3. Audit report and action plan: Upon the audit the reports are generated and communicated to all the
key personnel. The audit findings are In line with non-conformity, observation, area of concern, and
opportunity for improvements. The action plan will be described with the suggestive corrective actions,
timeline, and responsible key persons or interested parties.
4. Follow-up Audit/ Compliance report: Upon the audit report being circulated, the key person can
implement the suggested corrective actions at the site and the audit compliance report shall be
submitted to the audit team for review and verification. Also, follow-up audits will be scheduled to
validate that the audit findings are compiled.

Example of Audit Improvement:

1. OH&S Poster and Signages- Upon a recent audit by the Employer- it was noticed that the safety
poster and signages were displayed not sufficiently and some of the posters were found damaged
condition. We have established inspection schedules& checklists for better tracking& checking the
poster's condition. We have replaced the damaged posters, and additional posters were displayed in all
areas. This is inspected and monitored weekly. Findings will help us to improve our site safety
awareness about the OHS system among the employees.

2. Improved Employee training program- During the audit found that some of the workmen were lagging
in training on new tasks. We have developed a training matrix based on the skill of the workmen in line
with work-related hazards and control measures. This includes job-specific training, skill competency
training and frequently conducted training. This training will be tracked and monitored through the digital
platform, ensuring that all members must participate in the training. This improvement has helped us to
improve the employee knowledge and adherence to HSE practices.

3. Improved stacking and storage of construction materials- A recent audit identified gaps in the
stacking& storing of construction materials that were not in line with the safety guidelines, in this risk
involved that the material could fall/ slip/ trip hazards. We developed and implemented SOP for store
and warehouse management and relevant checklists to ensure proper materials are stacked in the
designated location also displayed the material name with the handling guidelines. Additionally, we have
conducted safe material handling procedures training sessions for employees and findings were
compiled. This improvement has helped us to store the materials properly and ensure a safe work
environment.

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Q-12, Please provide details of the system you have at your site for identifying and reporting potential
hazards and reporting ‘near misses’. Please describe two occasions when such reports have been
made.
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Answer, Word- (597)________________________________________________________________________

We implemented a robust system for identifying& reporting workplace hazards and near-miss cases. This
system is designed and developed to ensure that all Health, safety, and environmental concerns are reported,
and corrective action is taken promptly. This will help us to minimize the potential risk involved in the workplace&
improve the Health Safety& Environment(HSE) standards continuously.

HSE Monitoring Application- The digital platform tools were used across all the project sites in our
organization. This tool will help us to report hazards, near misses, and incidents on an immediate real-time
basis. This can be easily accessible by the employees and top management. All the observations and other
incident analysis were reviewed during the monthly HSE meeting.

Hazard Identification& Reporting System:

a) Daily HSE inspections:
 Daily safety checks have been carried out by the site HSE team along with the execution
team before starting the activity. This inspection prioritizes the identifying hazards at the
workplace.

b) Risk Assessment:
 Risk assessment conducted regularly for all activities and areas that pose potential
hazards. The assessment will evaluate the likelihood and determine the control measures
to minimize the risk.

c) Reporting:
 Any identified hazards are logged in the HSE monitoring application and an auto-generated
email notification is sent to all the team members. Corrective action shall be taken by
concerned personnel, and compliance will be reviewed and approved by the site HSE
personnel.

Near Miss Reporting System:

a) Near Miss Reporting channels:
 The site team can report near misses and incidents by using the online portal, through
phone calls, or by approaching the site HSE team and supervisors.

b) Investigation and follow-up:

 Once a near miss is reported, investigation is carried out by investigation committee
immediately. This involves identifying the root cause and implementing control measures to
prevent future occurrences.

c) Awareness Training:
 The near-miss report is shared with all the team members during the safety committee
meeting and daily TBT. This provides opportunities for improvements and lessons learned
to ensure a safe workplace.

Example of Hazards: Work at Height Hazard:

i. Observation: During the routine site inspection, observed that the working platform was unsecured in
the mobile scaffold. This poses the fall from height hazard and the working personnel may fall from
height due to insecure working platforms.

ii. Corrective Action: The hazard was immediately reported by using the HSE monitoring application to
the team members. Work has been suspended, the scaffolding team deployed at the site to fix the
working platform properly& re-inspected by a competent person. The relevant checklists, inspection
tags and permits were validated and approved to perform the activity.
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iii. Outcome: The result, we have initiated the frequent inspection of Scaffolds and elevated working
platforms before performing any activity to avoid such unsafe conditions in future.

Example of Near miss:

i. Incident Description: Workers were engaged in duct installation at an elevated height, utilizing a
mobile scaffold. During the task, while hammering the duct, the head of the hammer detached from the
handle and fell, and near-miss occurred.

ii. Corrective Action: Near-miss was reported through the HSE Monitoring application and phone call to
the HSE and in-charges, immediately investigation was carried out to identify the root cause of the near-
miss& worker reported that the hammer's head was already loose. The corrective and preventive
measures are in place that provide on-site job-specific and behavioral training and frequent inspection
of all the hand tools. Additionally, non-slip hand tools were implemented.

iii. Outcome: This near-miss incident led to an increase in the frequency of hand tools checks and
ensuring non-slip hand tools. This will ensure similar near-miss cases are prevented.

**********************END************************

Q-13. Provide details of your site’s plan to respond to health and safety incidents and other
emergencies resulting, for example, from bad weather, fire, explosion, electrocution, exposure to
hazardous or harmful substances.

Answer, (Word-590)_______________________________________________________________________
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Site Emergency Preparedness and Response Plan(EPRP):
Health& Safety Incidents(H&S):
In our project, we prioritize the health and safety of our employees, sub-contractor workmen, visitors, and other
interested parties. We have established a comprehensive EPRP, which covers the various H&S incidents to
effectively address potential emergencies. This includes bad weather, fire and explosion, electrocution, and
exposure to hazardous or harmful substances. This EPRP plan ensures a prompt, organized, and effective
response to minimize and eliminate the risks and safeguard everyone at the site.

The purpose of the Emergency Preparedness& Response plan:

a) Preserving human life, property, and environment from the consequences of emergencies arising at
workplaces within the project site.
b) Systematic coordination of emergency control action to arrest escalation of emergency, to evacuate
personnel.
c) Restoring normalcy, providing First Aid and damage control operations within the shortest possible
time.

Emergency Response Team(ERT):

In our site has a dedicated trained ERT team including safety personnel, incident controller(project manager)
first aider, fire warden, assembly-point coordinator and evacuation coordinator. This team was responsible for
executing the emergency procedures outlined in the plan and ensuring that all the personnel were accounted for
safely during an incident.

Emergency Preparedness& Response Procedure:

a) Bad weather: Before expected adverse weather conditions, the site management team ensures or
monitors forecast and preventive measures.
i. If the situation escalates or becomes unsafe, evacuate the area and move to a safe location.
ii. Ensure& keep readily available all the emergency equipment(First aid kit and portable structure
and emergency vehicle, life buoy& life jackets, and firefighting equipment).
iii. Ensure all the electrical panels& Equipment shall be switched OFF.

b) Fire& Explosion: Fire emergency and rescue procedures are vital for ensuring the safety of individuals
in the event of a fire incident.
i. In the event of a fire alarm or detection, immediately evacuate the building or area using the
nearest safe exit route.
ii. If necessary, use fire extinguishers or fire hoses to suppress small fires or create a safe path
for evacuation.
iii. Headcount shall be taken after the evacuation and assembly at the assembly point.

c) Electrocution:
i. Isolate the Power Source- If possible and safe to do so, turn off the power source to eliminate
the electrical hazard.
ii. Provide the necessary First-Aid& Cardiopulmonary resuscitation(CPR) treatment and
arrangements immediately.
iii. Report the incident to relevant authorities and document the details of the event for
investigation and prevention of future accidents.

d) Exposure to Hazardous or Harmful Substances:

i. Hazardous substances are stored& handled according to the strict safety regulations and each
substance is clearly labeled with Safety Data Sheet.
ii. Immediately alert and evacuate the personnel from the area to a safe place.
iii. Implement segregation measures to prevent the spread.

Conducting Mock Drills:

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All the personnel must undergo mock drill training which is conducted frequently at a site based on the job-
specific and identified emergency scenarios. It is also critical for a rescue to be well planned and evidence to be
made available that indicates drills have been frequently conducted on emergency procedures. This mock drill
was monitored& reviewed periodically, and corrective/ suggestive measures will be implemented.

Review and Update of the Plan:

The EPRP plan will be reviewed quarterly by the site Safety Manager with feedback/ input from the ERT to
ensure its importance and effectiveness. Any changes in the site operation, staff role, or regulatory requirements
are included in the plan.

Plan Prepared by:

The EPRP plan was developed by the site Safety Manager with the inputs from the ERT and senior
management.

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