Organizational Development
A "combined team," also known as a cross-functional team, is a group of people from different
departments or functional areas of an organization coming together to achieve a specific common
goal.
Advantages of a Combined team:
Enhanced communication and knowledge sharing- free and unrestricted exchange of information
due the lack of departmental barriers allowing for mutual understanding and a wider perspective of
where they fit into the organization.
Increased innovation and Problem solving- diversity leads to multiple viewpoints and opinions which
can help generate multiple solutions to complex problems.
More productive- having members from multiple departments reduces the need to seek input from
other departments thus increasing decision making speed.
Improved employee engagement and learning- sharing and learning of skills between departments.
Increased company agility- breaking down of departmental barriers allows quick decision making in
response to changes inside and outside the organization.
Disadvantages of a combined team:
Potential for conflict- diversity can also lead to conflict as interests, work styles and priorities may
clash.
Timing consuming in cohesion- trust and cohesion may take a while to develop as individuals are
coming from different backgrounds and departments.
Challenging management- managing multiple characters with different personalities, navigated
complex power dynamics and ensuring the team’s vision stays focused on the objective can prove
difficult for any manager.
Risk of diluted accountability- in the event of failure or any mishaps individuals may not claim the
fault of failure and blame someone else.
Inefficient Meetings- meetings will be a waste of time if an agenda is not set and a common goal not
agreed upon.
OD Practitioner can be divided into 2 dimensions.
Effectiveness
Moral
OD Practitioner Styles:
Pathfinder
Stabilizer
Analyzer
Persuader
Cheerleader
OD Intervention Skills
The study of process interventions is the study of groups and individuals within the groups behave.
In this process, two concepts are mentioned, group content being what activities the groups do and
group process which is the method by which such activities are done.
5 skills which are needed by an OD practitioner are:
Communication- Clearly and effectively conveying information, to build trust and manage change.
OD practitioner mainly use Observation, Identification and Interrupting techniques to effectively
communicate with staff.
Leadership and Authority- in these groups one people will often take the lead for a task and
eventually regress to being a follower again while someone else takes the lead for another tasks.
Problem Solving and Decision making- Diagnosing issues and working with clients to generate
and choose effective solutions
Strategic Thinking- having big picture view of the organization and its goal.
Project Management- planning, executing and tracking interventions, managing timelines and
resources effectively.
Conflict Management- being able to intervene in conflicts and resolve them.
Analytical and Diagnostic Skills
Relationship Building
Self-awareness- being able to see pass their own biases
Emotional Intelligence- controlling emotions when dealing with matters in the organization