FRONT OFFICE SETTING - Script Ohayō gozaimasu, sama! Quadrant Hoteru e yōkoso.
Nimotsu o motchi mashō ka? d
"The Unexpected Upgrade" / “Yosougai no
Ms. Daphne:
Apugureedo”
Thank you, dear. I’ll handle it myself. I have a
reservation under the name Daphne Rivera.
Setting / Basho:
Arigatō, daijōbu yo. “Daphne Rivera” no namae de
The Four Horizons Hotel – a stylish four-star
yoyaku shite imasu.
beachfront hotel lobby. Morning check-in rush, guests
coming and going. Efren: (smiling warmly)
Four Horizons Hoteru – 4-sei no bīchi furonto hoteru Good morning, Ms. Daphne! Let me check your
robi. Asa no chekkuin jikan. reservation. Please have a seat for a moment.
Ohayō gozaimasu, Ms. Daphne! Yoyaku o kakunin
Characters / Kyarakutā shimasu node, shibaraku omachi kudasai.
● Efren – Front Desk Officer / Furonto desuku (Efren types. Antonella glances over with a concerned
ofisā look.)
● Ms. Daphne – Main Guest / Guesuto Efren ga uchi, Antonella ga chotto shinpai-sō ni nozoki
(bijinesuman) komu.
● Kyla – Bell Attendant / Beru atteindanto
Antonella: (whispering)
● Red – Housekeeping Staff / Hausukīpingu
Efren, that’s the guest who booked the Executive
sutaffu
Suite, right?
● Antonella – Reservation Officer / Yoyaku
Efren, ano okyakusan wa ekusekutibu suīto o yoyaku
tantō
shita hito janai?
● Sara – Front Office Manager / Furonto ofisu
manejā Efren: (quietly)
● Yanah – Funny, confused guest / Okashii Yes, but… uh oh. That suite’s still under repair — the
okyakusan
air conditioner broke last night.
Sou da kedo… taihen da. Ano suīto wa mada shūri chū.
Scene 1: The Lobby / Robi ni te Kūreā ga kowareta.
.lMs. Daphne enters gracefully, holding her phone. Kyla Antonell:
greets her at the door.)
Oh no. You’re going to tell her?
Efren wa furonto de konpyūtā o utsu. Ms. Daphne ga
Aā, taihen! Iwanakya ne?
nyūjō shi, Kyla ga mukaeru.
Efren: (takes a breath)
Kyla:
Yup. Time to handle this professionally.
Good morning, ma’am! Welcome to The Quadrant
Sou da ne. Omotenashi no shunkan da.
Hotel. May I assist you with your luggage?
Scene 2: The Issue / Mondai hassei Ms. Daphne:
How lovely! My favorite. This place is already
Efren: Ms. Daphne, I sincerely apologize, but your
wonderful.
reserved Executive Suite is under emergency Totemo subarashii! Suki na aji da wa.
maintenance. However, we’d like to offer you a free
upgrade to our Presidential Ocean View Suite — at Scene 3: Minor Chaos / Chiisana konran
no extra cost.
Ms. Daphne, taihen mōshiwake gozaimasen. Goyoyaku (Suddenly, Yanah rushes in, holding a card key upside
no suīto wa kyūkyū mentenansu chū desu. Demo, down.)
kawari ni muryō no apugureedo to shite, Totsuzen, Yanah ga haitte kite, kādo kī o gyaku ni
Purezidento Ōshanbyū Suīto o goyōi motte iru.
[Link]
Yanah: Excuse me! My key isn’t working! It keeps
Ms. Daphne: (surprised) blinking red!
Wait, a free upgrade? That’s… unexpected. What’s the Sumimasen! Kādo kī ga tsukaenai! Aka ni hikatteru no!
catch?
Red: (passing by with a cleaning equipment)
E? Muryō apugureedo? Nani ka riyū ga aru no?
Uh, ma’am… that’s your laundry card, not your room
Efren: (grinning confidently) key.
No catch at all, ma’am. Just our way of making sure Eto… sore wa sentaku-kādo desu. Heya no kī janai
desu.
your stay is perfect.
Riyū wa arimasen, sama. O-tomari ga kanpeki ni naru
Yanah:
yō ni, watashitachi no omotenashi desu.
Oh… oops. My bad! I guess I need more coffee.
Ms. Daphne: (smiles) A… aa, machigatta! Kōhī ga tarinai mitai.
Well, that’s impressive. Thank you, Efren. You just (Everyone laughs lightly. The tension fades.)
saved my morning. Minna warai, kimochi ga yawaragu.
Sugoi desu ne. Arigatō, Efren-san. Asa kara kimochi ga
ii wa.
Scene 4: Resolution / Kaiketsu
(Kyla arrives with welcome drinks.)
(Sara, the manager, enters with a warm smile.)
Kyla ga nomimono o motte kuru.
Sara manejā ga egao de arawareru.
Kyla:
Sara: Good morning, everyone. Ms. Daphne, welcome
Here’s your complimentary mango juice, ma’am —
back to The Quadrant Hotel.
one of our best!
I heard about the upgrade — I hope you’ll enjoy the
O-make no mango jūsu desu, sama. Hoteru no tokusei
best view in the city.
desu!
Ohayō gozaimasu, minna-san. Minasan, otsukaresama
deshita!
Kyla:
Thank you, Manager Sara. I’m impressed with your (BAGGAGE CHECK IN)
staff — very professional. Sara: May I have your passport and ticket
Arigatō, Sara manejā. please?
Japanese: Pasupōto to chiketto o haiken shite mo
Efren:
yoroshii deshou ka?
We truly appreciate that, ma’am.
Hontō ni arigatō gozaimasu. >
Efren: (hand over documents)
Antonella: You handled that perfectly, Efren.
Efren, kanpeki ni taio shita ne. Sara: Thank you, where are you flying today?
Japanese :Arigatō gozaimasu. Honjitsu wa dochira
Efren: (smiling)
made go-ryokō desu ka?
Just another day at the front office — solving
problems with a smile. Efren: I'm flying to Korea
Furonto no nichijō dayo — egao de mondai o kaiketsu Japanese : Kankoku e tonde imasu
suru no sa.
(They all smile as the hotel music plays softly.) Sara : Do you have any luggage needed to check
(Minna egao de shūchaku. Ongaku ga nagareru.) in?
Japanese: O-azuke ni naru o-nimotsu wa gozaimasu
ka?
AIRPORT SETTING!!!!!
Efren : just this one. (hand over mo ung
Scene 1: Arrivals of customers in the airport
backpack)
Scene 2:Showing security to passengers
Scene 3: Boarding and immigration Japanese: Sore dakedesu
Characters: Sara: Did you pack the bag yourself?
Sara - Airline Agent Japanese: O-nimotsu wa okyakusama go-jishin de
o-tsume ni narimashita ka?
Anto- immigration officer
Yana- security personnel
Efren : yes, i packed it myself.
Efren, kyla, red, daf - passenger
Japanese: Hai, jibun de konpō shimashita.
Scene 1: Arrivals of customers in the airport
Sara: Okay, do you have a preferred seat?
Japanese: Hai, go kibō no seki wagozaimasu ka?
( pila nalang muna ang mga passengers kasi
ichcheck gamit)
Efren: I’d like an aisle seat please
Japanese:Tsūro-gawa no seki o onegaishimasu
Scene 3: boarding and immigration
Sara: alright, your boarding pass is ready. You
will board at gate 15, 10:00 Am ( arrival of the couple passenger)
Japanese:Tōjō-ken o go yōi itashimashita. 15-Ban
gēto yori gozen 10-ji ni go tōjō kudasai.
Anto: Hello, may i see your boarding pass?
Japanese: Konnichiwa. Tōjōken o haiken shite mo
Scene 2 : Showing security to passengers
yoroshii deshō ka.
yana: good morning mam, please place your
Kyla with red : this is my boarding pass
carry-on bags in the provided bins on the Japanese : Kochira ga watashi no tōjōken desu.
conveyor belt.
Japanese: Ohayō gozaimasu. Kinai mochikomi
Anto: Thank you, what is the purpose of your
tenimotsu wa beruto konbeyā-jō no shitei no tore ni
o-ire kudasai. visit?
Japanese: Arigatō gozaimasu. Go-hōmon no mokuteki
Dafne: Okay, do i need to take my gadgets out? o o-ukagai shite mo yoroshii deshou ka?
Japanese: Sumimasen, denshi kikī wa
toridashita hō ga yoroshii desu ka? Kyla: I'm a tourist, with my boyfriend
Japanese: Kareshi to issho no kankō desu
Yana: yes please. Also please remove your
shoes, and empty your pocket Anto: How long will you be staying?
Japanese: Hai, onegai itashimasu. Kutsu mo Japanese : Dono kurai taizai saremasu ka?
onugi itadaite, poketto no naka no mono mo
subete odashi kudasai.
Kyla: i will stay for one week
Dafne: ( aalisin ang shoes at ibang gamit para Japanese: Isshūkan taizai shimasu
ma check ng officer)
Anto: What is your occupation?
Japanese: Goshokugyō wa nan desu ka?
Yana: ( check ng maayos si dafne at kapkapan)
: you are all set. You can collect your Kyla: we're both content creators at Youtube
Japanese : Watashitachi wa futari tomo Yūchūbu no
belongings from the other side of the conveyor
kontentsu kurieitā desu.
belt. Have a nice flight.
Anto : Okay, you can board now. Have a pleasant
Japanese: Kensa wa ijō desu. Onimotsu wa konbeyā
trip
beruto no hantai-gawa de o-uketori kudasai. Yoi
go-ryokō o.
Japanese :Soredewa, go-tōjō itadakemasu. Dōzo yoi Efren: Hai
go-ryokō o.
(They follow the waiter. Carylle starts taking pictures.)
Kyla, red: Thank you
Arigatō gozaimasu
Carylle:
🎃— RESTAURANT SETTING —🎃 Guys, picture muna! “Say sashimi!” 📸
All:
Characters
SASHIMI!
Waiter 1 – Kyla
Waiter 2 – Red
(Everyone laughs. Waiter 2 enters with the menus.)
Chef (Shizuka) – Sara
Efren (Customer 1)
Waiter 2:
Anto (Customer 2)
(Kochira menyuu de gozaimasu. Onomimono wa
Carylle (Customer 3)
ikaga desu ka?)
Daphne (Customer 4)
→ Here are your menus. Would you like something to
🎬 SCRIPT drink?
Anto:
(Scene opens. The four Filipino tourists enter a classy
Hmm… what do you recommend?
Japanese semi–fine dining restaurant.)
Waiter 2:
Waiter 1 :
(Guriin tii, mata wa yuzu juusu ga osusume
(Irasshaimase! Bolerozu resutoran e youkoso!)
desu.)
→ Welcome! Welcome to Bolero’s Restaurant!
→ Green tea or yuzu juice is recommended.
Efren:
Anto:
WOW, ang elegant ng place! Nakakahiyang
Yuzu juice?Let me try that one!
maki-marites dito.
Waiter 2:
Waiter 1 (smiling politely):
(Kashikomarimashita. Sugu omochi itashimasu.)
(Konbanwa. Youkoso okoshi kudasaimashita.
→ Certainly. I will bring it right away.
Kochira e douzo.)
→ Good evening. Thank you for coming. This way,
(Customers look at the menu.)
please.
Anto:
(Waiter 1 returns.) Arigato! Wow, ang ganda ng plating!(konting
pabebe)
Waiter 1:
(Gochuumon wa okimari deshou ka?) Efren (tasting):
→ Have you decided on your order? Woooooh! Oishii!
Efren: Carylle:
Yes! Sushi set for me, ramen for Anto, Ang sarap ng okonomiyaki, parang comfort food
okonomiyaki for Carylle, and teriyaki chicken with class!
for Daphne, please!
Daphne:
Waiter 1: Bolero’s never disappoints — from Manila to
(Arigatou gozaimasu. Shibaraku omachi Japan, same quality!
kudasaimase.)
→ Thank you very much. Please wait a moment. (Waiter 1 approaches again.)
(In the kitchen — Chef Takeshi appears dramatically.)
Waiter 1:
Chef Shizuka(Sara): (Oaji wa ikaga desu ka?)
Hai! Sushi, ramen, okonomiyaki, teriyaki → How is the taste?
chicken — iku zo!
(Chef flips the pan, twirls noodles, poses anime-style.) Efren:
YOSHHH! Borero Style! wachaaa! Oishi desu!(pabeki na pag-pronounce)
(Everyone laughs. Waiters smile warmly.)
(Back at the dining area, waiters arrive with trays of
food.)
(After they finish eating)
Waiter 2:
(Omatase itashimashita. Douzo otanoshimi Waiter 2:
kudasai.) (Oshokuji o otanoshimi itadakemashita ka?)
→ Thank you for waiting. Please enjoy your meal. → Did you enjoy your meal?
Efren:
Yes! Everything was perfect!
Anto:
Service pa lang, panalo na!
Waiter 1 (bowing slightly):
(Arigatou gozaimasu. Mata okoshi
kudasaimase.)
→ Thank you very much. Please come again.
All Customers (together):
Arigato gozaimasu!
(They all laugh and take a group photo with the chef
and waiters.)
END