Masud Rana

NETWORK AND SYSTEM ENGINEER

Network and IT infrastructure specialist with 7+ years of experience in telecom, fintech, and
global tech operations. Currently leading the Networks Team at Ding, ensuring secure, high-
availability connectivity across global offices and partners. Skilled in routing, switching,
LAN/WAN, DNS, VPN, firewalls, and wireless infrastructure. Proficient with Cisco (Nexus, ISR,
ASR), Palo Alto, and Checkpoint technologies. Experienced in hybrid cloud environments (AWS,
Azure, GCP) and automation using +880 17357464
Ansible and Postman. Strong background in incident
response, monitoring (SolarWinds, Cacti), and ITSM tools. Holds certifications including ITILv4
and Azure Fundamentals, and a Master’s in Information Systems Security. Passionate about SD-
WAN, SDN, and driving network automation and optimization.

Mirpur 12, Pallabi

[Link]@[Link] +880 1735746471
Dhaka 1212
[Link]/in/mranaete/

SKILLS
Routing, Switching and Troubleshooting Enterprise Network Design TCP Dump Analysis Data Center Technology

Cyber Security Enterprise Network Design Automation Tools Goal Oriented Adaptability Desire To Learn

WORK EXPERIENCE

NETWORKS TEAM LEAD, INFUSTUCTURE, SUPPORT AND OPERATION

Ding May 2025 – Present
Lead the network operations team and manage end-to-end network infrastructure across offices in Dublin, Bucharest,
Dubai, and Dhaka.
Design, implement, and maintain secure LAN, WAN, Wi-Fi, and VPN environments supporting hybrid on-premise and cloud
deployments.
Ensure high availability and optimal performance of enterprise networks using tools such as Datadog, Pingdom.
Enforce network and application security using Palo Alto Firewalls, Cloudflare WAF, and regular vulnerability assessments
and patch management.
Administer remote access infrastructure using Palo Alto GlobalProtect, SAML, and certificate-based authentication.
Drive automation and operational efficiency using terraform and Postman for routine network tasks.
Oversee incident, change, and problem management processes aligned with ITIL standards, including RCA and MIR
documentation.
Mentor and guide junior engineers, assign tasks, and conduct performance reviews.
Collaborate with cross-functional teams for system integration, cloud networking (AWS, Azure, GCP), and service delivery.

SENIOR NETWORK ENGINEER, INFUSTUCTURE, SUPPORT AND OPERATION

Ding Aug 2023 – Present
Configure, maintain and manage network connectivity between Ding and all partner spreading all over the
world.
Configure and manage all Ding office (Dublin HQ, Bucharest, Dubai and Dhaka) LAN and WiFi using cisco
Meraki (MX68-HW, MS210-48LP-HW, MR44-HW)
Mange public DNS using GoDaddy, Euro DNS, register365 and Gandi.
Parodically security scan for vulnerability assessment and patch management.
Ensure application security using cloud flare.
Ensure network security for both onprem and cloud workload using Paloalto firewall.
User Remote Access VPN connectivity administration & maintenance using Paloalto Global Protect, Certificate
and SAML authentication.
SENIOR ENGINEER, NETWORK OPERATION
bKash Ltd. May 2022 – July 2023
Automate repeated tasks using Ansible.
User's privilege management using FUDO[configure user, account, safe, listener and manage]
Ensure network security using firewall [Paloalto, Checkpoint], DDoS protection device [ Radware], DNS
security [Cisco Umbrella & Efficient IP DNS Guardian]
User Remote Access VPN connectivity administration & maintenance using Cisco FTD, Cisco Any Connect , RSA
2 Factor & Certificate based authentication.
Developed and implemented procedures to improve network performance and optimize resource utilization.
Collaborated with other departments to ensure seamless integration of Core Network with other systems and
applications.
Resolve day to day network related incidents / service request tickets from stakeholders /users.
Acknowledge, update and closure incidents following all steps of incident management according to ITIL best
practices aiming to resolve them on SLA target time. Prepare MIR & RCA for management reporting.
Coordinating IT security team to ensure regular VAPT and mitigate risk factors.
Ensure regular updating and patching to reduce risk and address the vulnerability.

ENGINEER, NETWORK OPERATION

bKash Ltd. J u n 2 0 1 8 - A p r 2 0 2 2
Part of the team currently working on deploying SD-WAN to replace legacy enterprise network.
Configure, Maintain, Monitor connectivity [gre/ipsec, ipsec] between MNO, Different BANK, Third Party
organization as per business needs.
Ensuring network up-time using 2000+ nodes capacity SolarWinds, Cacti, Smokeping, OPENNMSmonitoring
server.
Manage 1500+ Wi-Fi users using Cisco WLC 5508 controller with 2802i, 2700 series AP setup.
Manage 26 regional offices alongside DC and DR.
Regular router, switch, controller device OS upgradation for patching known vulnerability and bug fixing
Configure and maintain user VPN connectivity using Cisco Anyconnect and RSA server.
Mange and ensuring user’s appropriate access using proxy server like BLUECOAT, WSA, IPFIRE
Configure and maintain DHCP, DNS server. Ensuring DNS Sec using Cisco Umbrella.
Perform PAT/UAT/IET/others testing for network and server equipment
Maintenance of technical documentation of processes and procedures used throughout normal operations.

SYSTEM ENGINEER
Intercloud Ltd. Aug 2017 – Jun 2018
Configure multiple vendor router, switch, and firewall (Fortinet).
Configure and monitor internet and data services.
Designing and implementing customer's network.
Manage devices provided by the InterCloud Ltd.
Planning, design, R&D new client connectivity.
Manage sop and other documentation.
Network Security, QoS and Firewall management

JR. NETWORK ENGINEER

Telnet Communication Ltd. Jan 2017 - Aug 2017

Network Monitoring.
Commissioning new connection
Setup new LAN, Wi-Fi, Access Point and VPN.
End user network support and troubleshooting.
Various Networking Device configuration like Mikrotik, Netgear, Zyxel, Cisco – router, switch.
PROJECTS
DNS migration from GoDaddy, Gandi, Euro DNS to INWX and AWS Route 53
Verkada CCTV installation
Dhaka regional office network redesign using Cisco Meraki Firewall, Switch and AP
Migrate legacy network to Cisco DNA centre
Replace legacy enterprise network with cisco SD-WAN
Deploy FTD to securely support remote access users with AnyConnect, leveraging ISE integration for
posture and RSA integration for MFA. (RSA replace with Azure MFA)
DR Site Migration
Efficient IP DDI (DNS, DHCP and IPAM)
Deployment and administration Privileged Access Management (PAM) using FUDO
Campus Core switch migration for capacity increasing
1300+ user’s migrated from Cisco WSA proxy server to Bluecoat Proxy Server
Network readiness with ensuring 99.99% up time for newly acquired location in SKS tower for 300+ users
Planning and configure for isolating CCTV traffic from corporate data traffic for 24 regional offices using
DMVPN phase 2 architecture.

CERTIFICATES
Cisco Certified Network Associate Security (CCNA) Cisco Certified Network Associate R/S (CCNA)
Feb 2020 · May 2023 May 2017 · May 2023
ID CSCO13137840 Credential ID CSCO13137840

Certified Payment Card Industry Security Implementer IT Information Library Foundations Certification
CERTIFICATE NUMBER 017365 (ITILv4)
Jan 2023· Jan 2026
Credential ID 9980080889971617

INTERESTS
Cyber/Network Security Automation, Python, Ansible Docker, Kubernetes SDN & SDWAN

Network Virtualization Datacenter Technologies Cloud Computing

EDUCATION
MASTERS IN INFORMATION SYSTEMS AND SECURITY
Bangladesh University of Professionals
Jan 2011 - Dec 2015

REFERENCE
Arup Kumar Basak Farhad Khan
bKash Ltd. Grameenphone Ltd
DGM | Product & Technology Division Senior Architect
+880 1711-083535 Infrastructure, Cloud platform Management
[Link]@[Link] +880 1711092245
Professional (Worked In Same Team) Professional (Worked in Same Team)