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Migration Plan + Training

The 7-week migration plan outlines a structured approach to transitioning to Zoho, culminating in a go-live date of March 2, 2026. Each week focuses on specific tasks such as data extraction, training, and system setup, involving a core team and various stakeholders to ensure a smooth transition. Key outcomes include cleaning and validating data, establishing workflows, and finalizing roles and permissions to prepare for the new system.

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aaroncburger
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0% found this document useful (0 votes)
4 views23 pages

Migration Plan + Training

The 7-week migration plan outlines a structured approach to transitioning to Zoho, culminating in a go-live date of March 2, 2026. Each week focuses on specific tasks such as data extraction, training, and system setup, involving a core team and various stakeholders to ensure a smooth transition. Key outcomes include cleaning and validating data, establishing workflows, and finalizing roles and permissions to prepare for the new system.

Uploaded by

aaroncburger
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

7-WEEK MIGRATION PLAN (COMPRESSED BUT

COMPLETE)

Dates available (7 weeks): Jan: 12316, 19323, 26330 Feb: 236, 9313, 16320, 23327 Go-Live: 2 Mar 2026

Core team used (only): Aaron, Monique, Frank, Stephen + sales staff + branch managers + Liam + Nadine + Megan + Cezanne
(light)
WEEK 1

12316 Jan

Replace Planning Week + Week 1 + Week 2


foundations (fast-track)
Key focus areas covered from original plan:

Planning: success metrics, scope, priorities, meeting cadence, training plan, "Day 1 vs Phase 2"
Week 1: orientation + extraction rules + what stays in Sage vs moves
Week 2: org settings, COA, VAT, tags, initial roles/permissions in TEST

What gets done this week (high level):

Aaron sets up Zoho TEST foundation: financial year, currency, numbering, basic settings
COA and VAT structure locked in (Stephen reviews and signs off the structure)
Tags/tracking categories defined (branch, channel, product line) and baked into the approach
Cutover rules documented: what comes in as opening balances vs what stays in Sage history
Roles/permissions first draft created and tested (Monique, Liam, Nadine, branch managers as testers)
Extract data from Sage (COA, TB, VAT, customers, suppliers, items, banks, FA) into a migration folder
Training starts immediately (light but structured): everyone logs in, understands navigation, and their role

Who is mainly involved:

Aaron (lead), Stephen (COA/VAT control sign-off), Monique (AR/AP + banking logic input), Megan (documentation/admin), Frank (ops scope), Cezanne (light),
Liam/branch managers/Nadine (permission testing + basic orientation)

Training outcome: Week 1 is training week 1 for everyone (intro + system access)
WEEK 2

19323 Jan

Replace Week 3
(Customers/Suppliers/AR/AP) + continue
Week 2 controls
Key focus areas covered from original plan:

Week 3: customer/supplier masters, AR/AP settings, statements/ageing, clean Sage debtors/creditors


Permissions tightened based on real use cases

What gets done this week:


01 02 03

Clean customer and supplier master Import customers/suppliers into Zoho Configure AR/AP settings
data TEST
Payment terms, credit limits, ageing, statements,
Names, VAT numbers, terms, addresses, duplicates allocations behaviour

04 05

Start Sage cleanup Start building training content and SOPs


Debtors/creditors reconciled, open items correct, old unmatched allocations AR/AP and invoicing basics (Megan helps)
cleared

Who is mainly involved:

Aaron (imports/settings), Monique (AR/AP owner + cleanup), Nadine (invoice/bill user testing), Stephen (controls review), Megan (SOPs), Frank (ops), branch
managers (customer/account feedback), Cezanne (light)

Training outcome: AR/AP and invoicing users get week 2 of training (real tasks in TEST)
WEEK 3

26330 Jan

Replace Week 4 + Week 5


(Items/Inventory/Warehouses +
Sales/Purchase workflows)
Key focus areas covered from original plan:

Week 4: items, warehouses, branch flows, inventory cleanup planning


³ ³
Week 5: quotes invoice workflow, PO bill workflow, approvals, emails, attachments/audit trail, Sage document hygiene

What gets done this week:

Build item master and categories; pricing rules; tagging by product line
Create warehouses per branch (JHB/CPT/KZN/PTA) and define transfers/stock flows
Inventory cleanup focus: obsolete items, negative stock, wrong costs identified and corrected in Sage
Configure sales and purchase workflows in Zoho TEST:
quotes, invoices, credit notes
purchase orders, bills, supplier credits
Approvals and document standards set:
who approves what
what attachments are required (supplier invoice, POD, etc.)
Branch managers trained on daily branch flows (sales, purchases, approvals)

Who is mainly involved:

Aaron (setup/workflows), Frank (item list + ops sign-off), Liam (warehouse/stock flows), Nadine (sales/purchase testing), branch managers (process
confirmation), Megan (SOPs), Monique (impact on AR/AP), Stephen (controls), Cezanne (light)

Training outcome: Sales staff and managers are now on week 3 of training (hands-on workflows)
WEEK 4

236 Feb

Replace Week 6 (Banking, Speedpoints,


Takealot, allocations) + continue inventory
readiness
Key focus areas covered from original plan:

Week 6: bank accounts, clearing accounts, bank rules, allocations, card batches, online sales, Sage bank recon cleanup

What gets done this week:

Set up all bank accounts and Build clearing accounts and rules: Test allocations end-to-end
feeds/statement approach
Speedpoint batches Customer receipts, supplier payments, fees,
Takealot payouts/fees chargebacks

other online/PSP flows

Bring Sage bank reconciliations fully up to date and clear Train Monique and relevant users on daily banking
reconciling items routines
Rules, allocations, recon discipline

Who is mainly involved:

Aaron (banking architecture + rules), Monique (allocations/recons), Frank (ops), Nadine (payment flow awareness), Megan (SOPs + logging), Stephen (review),
branch managers (visibility expectations), Liam (if stock-related deposits affect flows), Cezanne (light)

Training outcome: Banking + allocations training week 4 for finance team; sales/managers continue weekly exposure
WEEK 5

9313 Feb

Replace Week 7 + Week 8 (Fixed


Assets/Journals/Opening Strategy + Full
Dress Rehearsal)
Key focus areas covered from original plan:

Week 7: fixed assets, recurring journals, opening balance strategy, TB import testing
Week 8: full end-to-end testing (simulate a month), reporting pack draft, mock VAT201 test

What gets done this week:

Setup & Strategy Testing & Reporting

Finalise fixed asset register cleanup in Sage and define depreciation Full "dress rehearsal" runs inside Zoho TEST: sales, purchases, inventory,
policy approach transfers, banking allocations, clearing accounts, journals
Build recurring journals design (payroll, depreciation, interest, FX, Draft reporting pack and KPIs (branch P&L, BS, AR/AP ageing, stock,
provisions) and how they will be posted Takealot, VAT)
Decide final opening balance strategy (TB + AR/AP open items + stock) Mock VAT process: generate VAT report and test VAT201 preparation
logic

Who is mainly involved:

Aaron (TB/journals/testing lead), Stephen (finance sign-off + reporting/VAT), Monique (AR/AP + banking), Frank (ops sign-off), Liam (inventory realism),
Nadine (front-line transactions), branch managers (branch flow testing), Megan (issue log + SOP updates), Cezanne (light testing)

Training outcome: This is the biggest learning week 4 everyone "works in Zoho" like it's live (week 5 exposure)
WEEK 6

16320 Feb

Replace Week 9 + Week 10 (Final cleanup +


Real LIVE imports +
Runbook/permissions/SARS reporting)
Key focus areas covered from original plan:

Week 9: freeze Sage, final exports, import to LIVE, reconcile, sign-off


Week 10: go-live runbook, final permissions, reporting ownership, VAT rehearsal, audit trail confirmation

What gets done this week:

Freeze rules agreed Final Sage cleanup push


No more cleanup without logging TB clean, control accounts correct, AR/AP open items final, stock list final
and valued correctly

Import into Zoho LIVE Reconcile Zoho LIVE vs Sage


COA confirmed, TB/opening balances, AR/AP opening items, opening GL totals, AR/AP totals, stock value, VAT control
stock

Finalise permissions and re-test user access


Build and finalise Go-Live Runbook (2 March day-by-day)
Confirm attachments/audit trail rules are working and understood

Who is mainly involved:

Aaron (imports + reconciliations + runbook), Monique (AR/AP verification), Frank (sign-off + ops), Stephen (final financial sign-off), Megan (documentation +
runbook formatting), Liam (stock verification), branch managers (access + branch readiness), Nadine (workflow checks), Cezanne (light)

Training outcome: Final "refresher training" using LIVE environment rules and runbook (week 6 exposure)
WEEK 7

23327 Feb

Replace Week 11 (Final roles, SOP lock-in,


reporting rhythm, Green Light)
Key focus areas covered from original plan:

Week 11: who does what, process ownership, approvals, SOP completeness, reporting deadlines, KPI rhythm, final green-light meeting

What gets done this week:

Confirm final roles and "who owns Final SOP pack distributed and Final reporting calendar locked
what" for: confirmed
Deadlines + owners
banking Everyone knows where it is and can follow it
AR
AP
inventory
transfers
VAT
journals
reporting pack and cadence

Final green-light meeting Final comms


With Frank/Stephen + branch managers "Sage is archive only from 2 March" reminder and support channels

Who is mainly involved:

Aaron (lead), Frank, Stephen, Monique, Liam, Nadine, branch managers, Megan, Cezanne (light)

Training outcome: Final readiness week (week 7 exposure) + Q&A + confidence building
GO-LIVE

2 March 2026
All new transactions in Zoho. Sage archive only. Monitor daily, log issues, fix
quickly.

For the other main and better items see below:

No Zoho technical detail overload 4 this is about getting the data right so Zoho works properly.
Data Preparation

7-WEEK MASTER PLAN


Inventory Stock Take + AR & AP Data Clean-Up
Deadline: must be complete before 28 Feb 2026
WEEK 1

FOUNDATION & RULES


Dates: 12316 Jan

Focus: Set standards once so we don't redo work later.

Inventory (Frank & Liam)


Decide final item naming rules (SKU format, descriptions, brands)
Decide which items stay, which are obsolete, which are duplicates
Define units of measure and pricing rules
Define how stock will be counted (per branch, per bin, per item)

AR (Monique)
Decide customer naming standard (legal name vs trading name)
Decide mandatory fields: VAT number, email, payment terms
Identify duplicate customers and "problem accounts"

AP (Monique)
Decide supplier naming standard
Decide mandatory supplier info (VAT, banking, email, terms)
Identify duplicate or inactive suppliers

Outcome by end of week

Clear rules document


Everyone knows "this is how data must look"
WEEK 2

MASTER DATA CLEAN-UP (NO STOCK MOVEMENT YET)


Dates: 19323 Jan

Focus: Clean master lists without touching quantities.

Inventory (Frank & Liam) AR (Monique) AP (Monique)

Clean item master list Merge duplicate customers Merge duplicate suppliers
Merge duplicate items Fix names, emails, VAT numbers Fix VAT numbers and banking details
Archive obsolete items Correct payment terms Correct payment terms
Fix VAT codes, categories, and costs Mark inactive customers Mark inactive suppliers
Ensure every item has correct unit and
supplier

Outcome by end of week

Clean customer list


Clean supplier list
Clean item list (still no quantity fixing)
WEEK 3

AR & AP FINANCIAL CLEAN-UP


Dates: 26330 Jan

Focus: Make balances trustworthy.

AR (Monique)
Reconcile every customer account
Allocate all receipts
Fix incorrect credit notes
Resolve overpayments
Identify bad debts for approval

AP (Monique)
Reconcile every supplier account
Allocate all payments
Fix credit allocations
Resolve overpayments
Clear old or incorrect balances

Inventory (Frank & Liam)


Identify items with negative stock
Identify zero-cost items
Flag stock sitting in wrong branches

Outcome by end of week

AR list = real, collectable balances


AP list = real, payable balances
Inventory problems clearly identified
WEEK 4

INVENTORY QUANTITY & COST CLEAN-UP


Dates: 236 Feb

Focus: Fix what the system thinks you have vs reality.

Inventory (Frank & Liam) AR/AP (Monique)


Fix negative stock issues Final review of customer/supplier balances
Fix zero-cost and wrong-cost items Confirm which balances will carry forward
Correct branch allocations
Clean stock transfers
Prepare "expected stock" per branch

Outcome by end of week

Inventory numbers make sense


Costs are realistic
Branch stock is logical
WEEK 5

PHYSICAL STOCK TAKE PREPARATION


Dates: 9313 Feb

Focus: Prepare for accurate physical counting.

01 02

Inventory (Frank & Liam) AR/AP (Monique)


Finalise stock take date(s) and method Final confirmation of AR/AP balances
Prepare stock take sheets or scanner lists Confirm no further master changes unless approved
Assign counters and reviewers per branch
Freeze unnecessary movements where possible
Communicate rules to branches

Outcome by end of week

Everyone knows how stock take will work


No confusion on counting rules
WEEK 6

PHYSICAL STOCK TAKE & FINAL ADJUSTMENTS


Dates: 16320 Feb

Focus: Reality check.

Inventory (Frank & Liam)

1. Perform physical stock count


2. Investigate variances
3. Approve adjustments
4. Finalise stock quantities and values

AR/AP (Monique)

Lock customer and supplier lists


Lock opening balances

Outcome by end of week

Final, trusted stock numbers


Final AR/AP figures ready
FINAL WEEK

WEEK 7 3 FINAL LOCK-IN & IMPORT READINESS


Dates: 23327 Feb

No more changes unless critical.


Inventory (Frank & Liam) AR (Monique) AP (Monique)
Confirm final stock valuation Final customer balances confirmed Final supplier balances confirmed
Confirm final item list Final customer master approved Final supplier master approved
Confirm branch stock balances

Outcome by end of week

Inventory, AR, AP fully signed off


Ready for import and Go-Live
TRAINING PLAN

5-WEEK ZOHO TRAINING PLAN


Weeks 337 of the migration
WEEK 1

SALES BASICS + STOCK VISIBILITY


Dates: 12316 Jan

Focus: Getting sales comfortable and independent.

Sales team training (Quotes, Invoices, Stock lookup) Managers (intro layer)

How to navigate Zoho Books & Inventory Review quotes and invoices
Check Customer Balances Understand stock impact of sales
Create and edit Quotes View basic sales reports
Convert Quotes to Invoices
Issue Invoices directly
Look up stock availability per item
Understand basic pricing and VAT behaviour
Cancel / void documents correctly (what not to delete)

Outcome by end of week

Sales can quote and invoice without help


No one guesses stock levels anymore
WEEK 2

MANAGER WORKFLOWS (SALES + PURCHASING)


Dates: 19323 Jan

Focus: Managers owning branch operations

Managers training (Quotes, Invoices, POs, Bills) Sales refresher

Approving and reviewing Quotes & Invoices Correcting invoice mistakes


Creating Purchase Orders Issuing credit notes (basic awareness)
Converting POs to Bills
Understanding received vs not received stock
Reviewing branch expenses and bills
Understanding approval rules and limits

Outcome by end of week

Managers control purchasing and branch spend


Sales understand where their role ends
WEEK 3

AR & AP CORE TRAINING


Dates: 26330 Jan

Focus: Control and accuracy, not speed

AR training (customers) AP training (suppliers)

Issuing customer credit notes Issuing supplier credit notes


Matching receipts to invoices Matching payments to bills
Allocating partial payments Allocating part payments
Fixing incorrect allocations Correcting incorrect bill postings
Handling overpayments and short payments Handling supplier overpayments
Understanding customer ageing Understanding supplier ageing

Outcome by end of week

AR/AP team fully owns balances


Fewer "mystery differences" and queries
WEEK 4

INVENTORY & WAREHOUSE TRAINING


Focus: Stock accuracy and confidence

Inventory / warehouse training Managers

Item master lookup and understanding item details Reviewing stock movements
Stock per warehouse / branch Understanding variance and adjustments
Receiving stock against POs Knowing when to escalate issues
Stock transfers between branches
Stock adjustments (when allowed, when not)
Understanding how stock affects cost of sales

Outcome by end of week

Warehouse and managers trust the system


Stock movements are done correctly, not "patched"
WEEK 5

END-TO-END PRACTICE & CONFIDENCE WEEK


Dates: 236 Feb

Focus: Make it second nature

1 2

Sales Managers
Quote ³ Invoice ³ Payment awareness PO ³ Bill ³ Approval ³ Stock receipt

3 4

AR/AP Inventory
Invoices/Bills ³ Payments ³ Allocations ³ Ageing Receive ³ Transfer ³ Adjust ³ Report
Key activities for the week will include:

01 02

Realistic Daily Scenarios Common Mistakes and How to Fix Them

03 04

Q&A Sessions Final Refresher Training per Role

Outcome by end of week

Everyone knows what to do


Everyone knows who to ask
No panic at go-live

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