Know more about us and the role!
About the position
Position Title Program Manager Location Gurgaon
Business Unit Network Function Network
Reporting Manager Chief Network Officer Team Size -
You can become a part of …
… a truly aspirational brand, one of India’s fastest growing fintech companies that offers a range of financial services &
products for merchants, kirana store owners and end consumers. Valued at over $2.8 Bn within a short span of 3+ years,
we focus on empowering small business owners and retailers with business ranging from QR & PoS payments to easy
loans to high-yield investment products which in turn enables them to grow and transform. We understand that business
and culture are two sides of the same coin. So, alongside business, we are equally focused on building a culture where
employees succeed unconditionally.
We believe we are in an ever-evolving space with immense opportunity to build for Bharat! Our people will enable this
journey with their ideas, innovations and capabilities. We value diversity, where we encourage different points of view,
ways of thinking, new capabilities to strengthen and improve the lives of our customers. And that is not all, we have a lot
of fun while we explore new ideas, solve real problems, collaborate, connect — and we do it all together.
Connect with us over social media, coffee or call. We promise to excite you with an opportunity that will “change the
game”!
In this role, you have the opportunity to …
Develop and implement strategies to ensure Bharatpe’s network growth.
Analyze market data and trends to drive data driven decisions.
Oversee program-level initiatives that enhance sales performance and operational efficiency
Work closely with a team of dynamic and professional individuals.
Responsibilities will include …
Functional Expertise:
Comprehensive understanding of the Go-To-Market function, including pricing models (rate cards), product
offerings, and sales enablement applications (FSE/FOS App, Merchant App).
Equip sales teams with the necessary tools, sales materials, performance dashboards, and real-time visibility into
critical business metrics.
Establish reporting frameworks that create transparency in sales performance and ensure alignment with
organizational goals.
Problem Solving:
Partner with the CNO to define and monitor key performance indicators (KPIs) for GTM pilots and ongoing
initiatives
Conduct detailed analysis of sales data, customer feedback, and market trends to refine and optimize GTM
approaches.
Define and deliver analytics requirements to provide sales teams with easy access to business performance
insights.
Analyze business data to derive actionable insights, identify patterns, and provide recommendations to support
strategic decision-making
Interaction:
Engage regularly with Regional Heads and Zonal Heads to review pilot success metrics and capture on-ground
insights at region/territory levels.
Collaborate with the Sales Excellence team to capture in-market challenges and refine GTM strategies
accordingly.
Working closely with the Merchant Experience to voice out the pain areas of merchants and partner with them to
structurally resolve them for long-term impact
Work closely with Marketing teams to ensure timely and efficient execution of BTL (Below-the-Line) activities
supporting sales.
To succeed in the role
Streamline and optimize sales processes by identifying redundancies
and implementing automation where possible.
Impact Provide valuable insights that support strategic decision-making
Implementation of data insights into real life projects/ pilots
Prioritizing requirements based on business impact
Understanding complex data requirements & creating the most
efficient views
Challenges & Decisions Navigate challenges related to data quality, availability, and accuracy
while ensuring timely delivery of insights.
Operate effectively in an ambiguous and fast-paced environment,
balancing multiple stakeholder expectations.
Graduate or post-graduate from a Tier 1/Tier2 College
Qualification & Experience Relevant experience in Program Management & Analytics
(type & industry) 5-7 years in consulting/strategy/business analyst/ CXO office roles,
preferably in BFSI space
Strong analytical & problem solving skills
Proficiency in analyzing data using tools like Excel, Google Sheets, SQL,
Skills & know-how or data visualization tools
Prior experience with Looker, Metabase & Redash is good to have
High attention to detail and data accuracy.
Passion for solving complex problems via data
Excellent communication skills to understand needs from various
stakeholders & and manage expectations.
Excellent presentation skills: Ability to present findings,
recommendations, and project progress to stakeholders in a clear
Behaviors
and understandable manner.
Strong project management skills
Sharp learning curve & Ability to work in a fast-paced environment
Ability to handle ambiguity in role/ environment