Part of Open Digital Framework
Tell us about yourself and your job. What TM Forum Open API is most valuable to How do you use those APIs?
I’m the CEO of DGIT Systems. DGIT provides software your company? We use TM Forum Open APIs for:
for Quote, Order and Bill to telcos, with 70 service 1. Integration between Telflow OOTB dynamic
provider customers in 18 countries and has won many Around 15 of the TM Forum Open APIs are highly
valuable to DGIT, but to pick the top three it is Entity portal which provides all the user interfaces with
industry awards, including the TM Forum 2019 Open
Catalog, Product & Service Order, Product & Service backend services.
API Excellence Award. I’m a big believer in the value of
standards. My early telco career was heavily focused in Inventory. 2. Integration between alternative channels like
telco networks which depend on strong standardization. CRM systems, eCommerce systems, mobile
By the time I founded DGIT, I had discovered How have you benefited from using those APIs? apps and tailored customer portals and Telflow.
TM Forum and become a strong supporter of the work To support this, we provide an SDK with our
the forum does to get the industry to collaborate and Now that adoption agreement is so strong, TM Forum dynamic screen rendering and catalog libraries
form standards where possible. conformant APIs provide a fantastic way to agree on to make channel construction rapid and catalog-
an interface design in advance of building an interface. driven to support configurable product change
Why do you believe in TM Forum’s We are empowered to propose the API specifications through all channels
Open API program? and operations from the TM Forum suite and then our 3. Integration with network service orchestrators
Because integration is expensive, the cost has been customers typically make it a requirement that a “B” and NFV/ SDN controllers.
holding our industry back for years. TM Forum’s Open party support this interface. We have used 4. Integration with Service Provider wholesale
APIs are starting to deliver a future where we don’t TM Forum APIs for strategic network vendor partners or OpCo’s within a telco group.
have to constantly reinvent the wheel in order to get integration. For example, with Ciena Blueplanet, a 5. Integration with other systems within the service
systems, partners and networks to talk to us. With model driven network is integrated through the Telflow provider IT ecosystem.
TM Forum Open APIs in place across the industry, catalog so that dynamic behavior is achieved from
we can focus on innovating and not re-inventing. network through to customer. We have benefited with Where do you use them?
To learn more about DGIT Systems visit: mutual customers now in four countries and a long list
[Link] of opportunities. As a next generation vendor, it can be All our Telflow customers use TM Forum Open APIs.
challenging to get conservative parties to see the value We have customers in Australia, New Zealand, Africa,
of integration with us. Using TM Forum Open APIs Middle East and SE Asia. Some of these OpCo’s are
Open APIs and the Open Digital Framework completely resolves this for us. Our customers benefit overt in their use and awareness as they are using
The Open Digital Framework helps businesses to improve by becoming easy to partner with and we have new the APIs for integration with network, partners or
their agility by migrating IT and operations into cloud- opportunities with our customers’ customers. internal IT systems. Vodafone New Zealand, Ultra
native environments, in a structured way. It is developing Fast Fibre New Zealand, Telstra and Dark Fiber Africa
the core engine for the next wave of digital transformation, are great examples of overt users of the TM Forum
based on an AI-driven Open Digital Architecture, leveraging Open APIs.
Open APIs, to enable zero-touch digital partnerships.
The Framework is crowd-sourced from 850 member
organizations, based on proven foundations, and is being
built for a constantly-changing business world. To view more API stories, visit [Link]/myapistory