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CIC Plus User ID & Password Help Guide

This document provides a tutorial for Allegis employees on how to retrieve their User ID or reset their password for the CIC Plus website. It recommends using Google Chrome for account management and outlines the steps to follow if an employee forgets their User ID or password. Employees are advised to contact their local field office if they cannot remember their authentication values.

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jearbear7703
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4 views5 pages

CIC Plus User ID & Password Help Guide

This document provides a tutorial for Allegis employees on how to retrieve their User ID or reset their password for the CIC Plus website. It recommends using Google Chrome for account management and outlines the steps to follow if an employee forgets their User ID or password. Employees are advised to contact their local field office if they cannot remember their authentication values.

Uploaded by

jearbear7703
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Forgot User ID or

Password Support
For CIC Plus
(PaperlessEmployee)

1
Purpose
The purpose of this document is to provide a tutorial for Allegis employees using the CIC Plus website
[Link] This guide provides directions on finding the User ID and
gives you support if you forgot your password.

Recommendations
It is highly recommended when creating or resetting your account to use Google Chrome on a desktop or laptop.
If you are unable to access a desktop or laptop, a cell phone can be used. Or you can go to a local field office to
help to create or access your account.

If you cannot remember if you created an account,

Click on Forgot User ID


Follow the prompts
It will tell you the User ID
Or
“No account has been created.”

 If you receive a User ID, make sure you write it down exactly how it shows. Go back to the main login
page and select Forgot Password.
 If no account was created, then go to the main login screen. Select create an account and follow the
prompts.

Forgot User ID or Password?


This function is to be used if an employee cannot remember either their user ID or Password that was
initially created to access the PaperlessEmployee website.

Go to your secure site at [Link] and click on the User ID or


Password link depending on what information you need.

2
Forgot User ID

You will need to enter the authentication values originally used to set up your account.
If you cannot remember these values, please contact your local field office or recruiter.

Once you have entered the values, click on the Authenticate button and your User ID
will be displayed. Write your User ID, exactly how it is displayed. You can then click on
return login.

Please note: Make sure date of birth is in the following format, MM-DD-YYYY.

3
Forgot Password

You will need to enter the User ID exactly how you created when setting up your
account. Complete the field, click the I’m not a robot reCAPTCHA validation, then
click on the Verify User Id button.

Once verify, scroll down to how will you confirm your identity? Click the radio button
indicating how you would like to confirm your identity. Click Next.

Once you select the way you want to receive your verification code, then the box below
will open. Once you receive your code, enter in box. DO NOT close tab or browsers at
this point. You will lose the below screen and have to start over.

4
Enter the verification code and click submit

Then create a new password

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