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IBPS PO INTERVIEW – IMPORTANT 60 Q&A; (Section-wise)
■ Personal Questions (1–10)
1. Tell us about yourself.
Answer: Start with your name, hometown, education, and any relevant experience. Add 2–3 strengths and conclude
with why you are interested in banking.
2. Why do you want to join the banking sector?
Answer: Because banking offers stability, structured career growth, continuous learning in finance, and an
opportunity to contribute to economic development and public service.
3. What do you know about PSU banks?
Answer: Public Sector Banks are majority government-owned banks that operate under RBI regulations and play a
key role in financial inclusion, priority sector lending, and implementing government schemes.
4. Why do you want to join our bank?
Answer: Your bank has a strong reputation, wide reach, digital focus, and good work culture. I believe my values,
skills, and long-term goals align well with the opportunities your bank provides.
5. Where do you see yourself in 5 years?
Answer: I see myself as a competent officer who understands branch operations, handles important responsibilities,
contributes to business growth, and is ready for higher managerial roles.
6. What are your strengths and weaknesses?
Answer: Strengths: discipline, adaptability, communication, and analytical thinking. Weakness: sometimes I
overthink details, but I am working on balancing accuracy with timely decisions.
7. Tell us about your educational background.
Answer: Briefly mention your degree, college, major subjects, academic performance, and any projects or activities
that developed analytical, numerical, or communication skills useful in banking.
8. How do you handle stress and pressure?
Answer: I handle stress through proper planning, prioritisation, and staying calm. I break complex tasks into smaller
steps and focus on solutions instead of worrying about problems.
9. What motivates you to do your best on the job?
Answer: Clear goals, responsibility, customer satisfaction, learning opportunities, and recognition from seniors
motivate me to continuously improve my performance.
10. Describe a situation where you had to work as part of a team.
Answer: Give an example from college, project, or work where you coordinated with others, handled different
opinions, and successfully completed the task within time.
■ Banking Awareness (11–20)
11. What are the functions of the RBI?
Answer: RBI regulates currency, controls monetary policy, supervises banks and NBFCs, manages foreign
exchange, acts as banker to government and banks, and maintains financial stability.
12. Explain the role of NABARD in PSUs.
Answer: NABARD is the apex development bank for agriculture and rural development. It refinances banks,
including PSBs and cooperatives, for agriculture, rural infrastructure, and priority sector lending.
13. What is the difference between a scheduled and a non-scheduled bank?
Answer: Scheduled banks are listed in the Second Schedule of the RBI Act and are eligible for RBI facilities like
refinance. Non-scheduled banks are not listed and have limited access to such facilities.
14. What are NPAs (Non-Performing Assets)?
Answer: Loans where interest or principal remains overdue for more than 90 days are classified as NPAs. They stop
generating income and weaken the bank’s asset quality.
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15. What are the different types of deposits in a bank?
Answer: Main types are savings deposits, current deposits, fixed deposits (FD), and recurring deposits (RD). Each
differs in liquidity, interest rate, and purpose.
16. Explain the concept of the Reserve Bank of India.
Answer: RBI is India’s central bank, established in 1935. It issues currency, controls monetary policy, regulates and
supervises the banking system, and ensures financial stability.
17. What is financial inclusion?
Answer: Financial inclusion means ensuring access to useful and affordable financial services—like savings, credit,
insurance, and remittance—to all sections of society, especially weaker and rural sections.
18. What are the different types of bank accounts?
Answer: Savings account, current account, fixed deposit account, recurring deposit account, and special accounts
like NRE/NRO for NRIs.
19. Explain the term 'Priority Sector Lending'.
Answer: It is mandatory lending by banks to sectors like agriculture, MSMEs, education, housing, export credit, and
weaker sections, as per RBI guidelines, to support inclusive growth.
20. What are the key features of the Pradhan Mantri Jan Dhan Yojana and other schemes?
Answer: PMJDY provides zero-balance accounts, RuPay card, overdraft facility, accident and life insurance, and
direct benefit transfer, aimed at bringing unbanked people into the formal banking system.
■ Current Affairs & Economy (21–30)
21. What are the recent developments in the banking sector?
Answer: You should mention recent changes such as growth in digital payments and UPI, introduction of new digital
products, regulatory updates by RBI, and any major policy or merger in the last 6–12 months.
22. Discuss any major economic policy introduced by the Indian government recently.
Answer: Pick one recent policy like a Union Budget initiative, production-linked incentive scheme, or infrastructure
push and explain its objective, key features, and expected impact on growth.
23. What is the current repo rate and reverse repo rate?
Answer: Mention that these are decided by the RBI’s Monetary Policy Committee and quote the prevailing rates as
on the interview date after checking the latest RBI announcement.
24. How has the COVID-19 pandemic impacted the banking sector?
Answer: It increased stress on asset quality, led to moratoriums and restructuring, accelerated digital adoption,
reduced physical branch visits, and made risk management and capital adequacy more important.
25. Explain the implications of the Digital India initiative on banking.
Answer: Digital India has boosted online banking, UPI, e-KYC, and paperless services, reduced cash dependence,
improved reach in remote areas, and encouraged innovation in fintech and digital payments.
26. What is the current inflation rate in India?
Answer: State that inflation is measured mainly through CPI and mention the latest CPI inflation figure available
before the interview, along with whether it is within the RBI’s target range.
27. Discuss the impact of GST on the banking sector.
Answer: GST simplified indirect taxes but increased compliance and reporting for banks. Banking services are taxed
under GST, affecting service charges and documentation processes.
28. What are the recent mergers in the Indian banking sector?
Answer: Mention examples like the merger of SBI with its associate banks and Bharatiya Mahila Bank, and the
merger of Bank of Baroda with Vijaya Bank and Dena Bank, along with the objective of consolidation.
29. Explain the concept of cryptocurrency.
Answer: Cryptocurrency is a digital or virtual currency that uses cryptography and blockchain technology. It is highly
volatile and, in India, it is not legal tender and remains under regulatory scrutiny.
30. What is the current status of the Indian economy?
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Answer: Give a balanced view: moderate to improving growth, focus on infrastructure, digitalisation, inflation
management, and government efforts to boost manufacturing, exports, and employment.
■ Technical & Banking Operations (31–40)
31. What is a balance sheet?
Answer: A balance sheet is a financial statement that shows a company’s assets, liabilities, and shareholders’
equity at a specific point in time, following the equation Assets = Liabilities + Equity.
32. Explain the term 'Capital Adequacy Ratio'.
Answer: Capital Adequacy Ratio is the ratio of a bank’s capital to its risk-weighted assets. It shows the bank’s ability
to absorb losses and protect depositors, as per Basel norms and RBI guidelines.
33. What are the different types of loans offered by banks?
Answer: Common loans include home loans, personal loans, education loans, vehicle loans, business loans,
overdrafts, term loans, and agricultural loans.
34. Explain the difference between credit and debit cards.
Answer: A debit card uses money from the customer’s own bank account. A credit card allows the customer to use
the bank’s money up to a limit and repay later, often with interest if not paid in full.
35. What is the Basel III Accord?
Answer: Basel III is a global regulatory framework that strengthens banks’ capital, leverage, and liquidity standards
to improve their ability to withstand financial and economic stress.
36. What is the significance of the KYC process?
Answer: KYC (Know Your Customer) verifies the identity and address of customers using documents like Aadhaar,
PAN, and proofs. It helps prevent money laundering, fraud, and other financial crimes.
37. Explain the term 'Microfinance'.
Answer: Microfinance refers to providing small loans and financial services to low-income individuals or groups who
lack access to traditional banking, often through self-help groups or microfinance institutions.
38. What is the role of a PO in a bank?
Answer: A PO manages customer service, account opening, cash and clearing operations, loan processing,
cross-selling products, and ensures compliance with bank policies and RBI guidelines.
39. How does the cheque clearing process work?
Answer: In cheque clearing, the cheque is deposited at a bank, sent to a clearing house, the drawee bank verifies
funds and signature, and then the amount is debited from the issuer and credited to the payee.
40. What are the different types of fund transfer systems in India?
Answer: Major systems are NEFT, RTGS, IMPS, UPI, and ECS/NACH, differing in timing, amount limits, and
settlement type.
■ Financial & Economic Concepts (41–50)
41. What is GDP?
Answer: Gross Domestic Product is the total monetary value of all final goods and services produced within a
country’s borders in a given period, usually a year.
42. Explain the concept of inflation.
Answer: Inflation is the sustained increase in the general price level of goods and services over time, leading to a
fall in the purchasing power of money.
43. What is the difference between fiscal policy and monetary policy?
Answer: Fiscal policy relates to government taxation and expenditure decisions. Monetary policy is controlled by the
central bank and deals with interest rates, money supply, and credit conditions.
44. What is the role of the World Bank?
Answer: The World Bank provides long-term loans, grants, and technical assistance to developing countries for
infrastructure, poverty reduction, and development projects.
45. Explain the concept of demand and supply.
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Answer: Demand is the quantity of a good consumers are willing to buy at a given price. Supply is the quantity
producers are willing to sell. Prices are generally determined by the interaction of demand and supply.
46. What are mutual funds?
Answer: Mutual funds pool money from many investors and invest it in a diversified portfolio of securities, managed
by professional fund managers, offering diversification and convenience.
47. What is the difference between savings and investment?
Answer: Savings is the portion of income not spent and kept aside, usually in low-risk forms. Investment involves
putting money into assets like shares, bonds, or funds with the expectation of earning returns.
48. What is the stock market?
Answer: The stock market is a marketplace where shares of publicly listed companies are bought and sold. It helps
companies raise capital and provides investors with opportunities to gain returns.
49. Explain the term 'Forex'.
Answer: Forex (foreign exchange) is the market where currencies of different countries are traded. It determines
exchange rates and facilitates international trade and investment.
50. What is the balance of payments?
Answer: The balance of payments is a record of all economic transactions between residents of a country and the
rest of the world over a period, including trade, services, income, and capital flows.
■ Situational & Behavioural Questions (51–60)
51. Describe a time when you had to deal with a difficult customer.
Answer: Explain a real or hypothetical situation where you listened patiently, understood the issue, remained calm,
offered a solution or alternative, and ensured the customer felt heard and respected.
52. How would you handle a situation where you suspect fraudulent activity?
Answer: I would follow the bank’s guidelines: verify documents and transactions, inform my senior or branch
manager, report through proper channels, and, if required, temporarily freeze the account or transaction.
53. Describe a time when you went above and beyond for a customer.
Answer: Mention a case where you took extra effort—like staying beyond working hours or coordinating with other
departments—to resolve a problem or provide timely service to the customer.
54. How do you prioritize your tasks when you have multiple deadlines?
Answer: I list tasks, classify them as urgent and important, check dependencies, and complete high-impact tasks
first while ensuring that all deadlines are met with proper planning.
55. How would you handle a situation where you disagree with your manager?
Answer: I would respectfully share my views with facts and logic in private, but if the manager still disagrees, I would
follow instructions as long as they are ethical and as per bank policy.
56. Describe a situation where you had to make a quick decision.
Answer: Give an example where you assessed the situation quickly, considered available options, chose the most
suitable one, and the outcome was positive or produced learning for future.
57. How would you handle a situation where a team member is not contributing?
Answer: I would first talk to the team member to understand the reason, offer help or guidance, encourage
participation, and, if there is no improvement, inform the supervisor with facts.
58. Describe a time when you had to learn something new quickly.
Answer: Mention a situation where you had little time to learn a concept, software, or process; explain how you used
available resources, asked for help, and successfully applied the learning.
59. How do you ensure accuracy in your work?
Answer: I follow checklists, cross-verify important entries, avoid distractions, and review the work before final
submission, especially in financial or data-related tasks.
60. How would you handle a situation where a customer is not satisfied with your service?
Answer: I would listen carefully, apologise if required, clarify misunderstandings, offer alternatives or escalate the
issue to a senior, and try to convert the negative experience into a positive one.
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IBPS PO INTERVIEW – 23 FEB 2024
Date: 23.02.2024
Location: Hotel Saavy Grand
Panel: 4
Duration: Around 15 minutes
Panel Members: 5 (3 Male, 2 Female)
Member 1:
1. Have you seen a balance sheet?
2. What are contingent liabilities?
3. Where are they written in Balance Sheet?
4. In what do you have done your graduation?
5. From which city are you and in which area?
6. Tell me about the area in which you live?
7. What is the contribution to banks in Indian Economy?
8. Why were the banks nationalized?
9. What can banks do to increase financial inclusion and support MSME and rural credit?
10. Why did you leave your old job?
11. Tell something about ratios.
Member 2:
12. Suppose you are working in a bank and you are from commerce but your Branch Manager is BTech, and a loan
application has come—what will you check to safeguard it from NPA?
13. Some banking terms related questions.
Member 3:
14. You want to come in banking, how will you deal with stress in that?
15. You have lived in city, how will you cope up with life in rural area if posted there?
16. You are sweating—why?
Member 4:
17. You want to come into banking—who is your role model?
18. Where is he now?
Member 5:
19. What is the effect of a new NPA on the profitability of the bank?
You may go now, your interview is over.
#IBPS_PO_Interview
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IBPS PO INTERVIEW EXPERIENCE
Panel 2 – Chandigarh
Reporting started at 08:15 AM including entry verification, biometric authentication, barcode
attendance, and document verification. All formalities were completed by around 10:30 AM.
Interview timing: 10:45 AM – 11:00 AM. The panel consisted of four members (3 male, 1 female).
Education & Personal Background
• Difference between graduation and post-graduation marks.
• Family background.
• Have you used Ola/Uber? Availability in Himachal Pradesh.
• If not available, why not consider starting such a service?
Subject-Based Questions
• Explain Photosynthesis.
• Indoor plants basics.
• Botanical name of Gudhal (Hibiscus).
Banking & Rural Sector
• What are Self-Help Groups (SHGs)?
• What are the five pillars of SHGs?
• Documents required to open a bank account.
• What is a PAN card?
General Awareness & State Knowledge
• Dharamshala is famous for what?
• Governor of Himachal Pradesh.
• Vice President of India.
Agriculture & Biotechnology
• What is tissue culture?
• What are greenhouses and their uses?
HR / Situational
• If posted in a rural area, how will you adapt?
• Do you know how to drive?
Interview concluded politely.
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IBPS PO INTERVIEW – PATNA
Date: 24/02/2024
Panel: 5
Venue: CMIT Patna
Graduation: [Link]. Chemistry (Hons)
Hobbies: Hindustani Classical Singing
Head Sir:
1. Introduce yourself
2. This is your second attempt. Why couldn't you qualify earlier?
3. What draws you towards banking?
Member 2:
1. Have you heard of MS Subbalaxmi? Tell something about her.
2. Difference between Hindustani and Carnatic Classical music
3. It is said that when Tansen used to sing, it rained. Which raga did he sing?
4. Real name of Tansen?
Member 3:
1. Tell us about the Bharat Ratna awardees.
2. Who is the chairman of the Padma Awards Committee? And who constitutes this committee?
3. Muzaffarpur is famous for what all things?
Member 4:
1. How many elements are there in the periodic table?
2. Which is the first element?
3. What is the difference between order and molecularity?
4. What is half-life?
5. What is green hydrogen?
6. Establishment date of the RBI
7. Functions of the RBI
8. What is repo rate?
9. Explain hypothecation and pledge.
10. Which important day is today? Its significance? Does it come under GST?
11. Which tax doesn't come under GST?
Member 5 (Mam):
1. What is CASA?
2. Do you have a savings bank account? In which bank?
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3. What all documents are required to open a savings account?
Thank you!
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