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Training Schedule for New Employees

The training schedule spans five days, focusing on orientation, product knowledge, script training, dialer/CRM usage, and assessment. Each day includes key activities designed to build trainees' confidence and skills, culminating in a final assessment to evaluate readiness. Expected outcomes include comfort with company culture, product knowledge, communication fluency, and familiarity with tools.

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jahanzaibhassan120
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10 views1 page

Training Schedule for New Employees

The training schedule spans five days, focusing on orientation, product knowledge, script training, dialer/CRM usage, and assessment. Each day includes key activities designed to build trainees' confidence and skills, culminating in a final assessment to evaluate readiness. Expected outcomes include comfort with company culture, product knowledge, communication fluency, and familiarity with tools.

Uploaded by

jahanzaibhassan120
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Training Schedule Overview

Day Focus Area Hours Key Activities Expected Outcomes

Day 1 Orientation 5 hrs Welcome & Trainees feel


(Mon) introductions, Training comfortable,
objectives, Company understand goals,
overview, Policies & and align with
expectations company culture

Day 2 Product 5 hrs Deep dive into product Trainees gain


(Tue) Knowledge features, Competitive confidence in product
landscape, FAQs, knowledge and can
Hands-on product demo explain value clearly

Day 3 Script 5 hrs Review call scripts, Trainees practice


(Wed) Training & Role-play exercises, communication, learn
Rebuttals Handling objections, rebuttals, and
Peer practice improve fluency

Day 4 Dialer/CRM 5 hrs System navigation, Trainees become


(Thu) & Shadowing Dialer operations, CRM familiar with tools
data entry, Shadowing and observe
live calls (½ hr) real-world application

Day 5 Assessment 5 hrs Written test, Final mock Trainees demonstrate


(Fri) calls, Feedback session, readiness and receive
Certification/next steps constructive feedback

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