17/11/2020 SAP QM - Quick Guide - Tutorialspoint

SAP QM - Quick Guide

SAP QM - Overview

SAP Quality Management is a part of SAP R/3 system and is integrated with other SAP modules
like SAP Material Management (MM), Production Planning (PP), and Plant Maintenance (PM). QM
is an integral part of logistic management and it is used to perform quality functions such as quality
planning, quality assurance, and quality control, at various stages such as incoming material stage,
in-process manufacturing process stage, and after production as well.
With Quality Management module, you can implement the key modules of QM system as defined in
manufacturing standards like ISO 9000.
As SAP Quality Management is an integral part of SAP R/3 system, it performs the following key
functions in manufacturing of goods −
Quality Planning − Quality planning allows to plan the inspection of goods from the
vendor, raw material, work-in-process, and final product.
Quality Notifications − Quality notification includes the defect identification and steps to
be taken by quality department.
Quality Inspection − Here, quality results are captured and decision is taken as to
whether an inspection lot is to be accepted or rejected.
In the following diagram, you can see the key components that are involved in SAP Quality
Management process.

[Link] 1/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

SAP QM - Components

Quality Planning
Quality planning includes data for quality planning and how the quality process has to be
performed?

You perform Quality inspection plan. It is used to define the way you can inspect an item and the
steps involved to perform an inspection. It also determines the characteristics of an item to be
inspected and what equipment are required to perform an inspection.
Inspection plan definition is an important part of the QM planning process. The inspection plan
contains the number of characteristics of the item to be inspected and the list of tests to be
performed for performing the inspection.
Inspection planning can be done for raw material, work in progress and finished products.

Quality Assurance

Under Quality assurance, it includes the quality inspection.

[Link] 2/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

A Quality inspection involves someone from the quality department inspecting an item as per the
defined points in inspection plan. You perform the inspection based on one or more inspection lots,
where a lot is a request to inspect a specific item.
In SAP system, you can create Inspection lot either manually by a user or automatically in the
system.

Quality Control
Under Quality Control, you have quality notifications, standard reports, and Quality notification
system. Quality control determine what actions need to be taken as after defects are detected.
The quality notification process includes recording problem that is either identified by a customer
for a product manufactured in an organization, or in a company against the product of a
supplier/vendor.
Quality notification can be raised internally to raise an issue that have arisen on the production line.
A quality notification can be assigned to an existing order or you can also create a new order as per
the quality notification.

Standard Reports
You can create reports in QM system to check how many times a product has been identified with a
defect and improvement areas that your company has to implement. There are number of reports
that can be generated in QM −

Material Defects Report

It can be used to check the number of times an item has been identified with a defect status.

Vendor Defect Report

This report is used to show the number of defected material supplied by a vendor. This can be
checked by examining the inspection lots of the goods received. A quality department can highlight
vendors who have supplied material which are failing in inspection.

Customer Defect Report

This report is used to show the defects that were found on inspections for outbound deliveries. This
helps the organization to improve the quality of goods delivered and hence raise the customer
satisfaction.

SAP QM – Functions
These functions comprise to form Quality Management process. In SAP QM system, you can
perform the following functions −
Quality Planning
[Link] 3/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Quality Inspection
Quality Control
Quality Certificates
Quality Notifications
Test Equipment Management

SAP QM - Integration

SAP QM is integrated with other SAP modules to perform the quality planning, inspection and
control process. You can integrate this with the following modules −

SAP Material Management

SAP Production Planning
SAP Sales and Distribution
SAP Controlling

Integration with SAP MM

You can integrate the following tasks of SAP MM with QM −

Manage the quality details for materials, vendors and suppliers.

Manage the releases for vendors and manufacturers and also monitor QM systems for
suppliers.
Manage the release status of delivery from vendor.
Maintain quality agreements and RFP details when you request for a quotations and
purchase orders is raised for vendors.

Manage quality certificates for vendors.

Using SAP QM process, you can initiate an inspection at the supplier site before the
delivery due from the supplier.

Trigger inspections for goods movements.

SAP QM can be used to make and stop the vendor payments until you clear the inspection
lot in the system.

Manage the inventory of goods during the inspection and accept the cleared goods in the
inventory system.

You can also use SAP QM in material management to determine the characteristic values
from quality inspections to define the batch number of produced material.
Using SAP QM, you can evaluate vendors as per the quality scores, material provided and
quality notification.

[Link] 4/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Integration with Production Planning

You can integrate SAP QM with Production Planning −

To perform the inspection planning and work scheduling in SAP system.

As part of SAP QM process, you can handle inspection characteristics and also define
characteristics for the operation.
You can manage quality inspections for manufacturing orders.
Using SAP QM, you can set up the final inspection from the goods receipt after production
process is complete.

You can use QM process to manage partial lots of a material during production, which are
different in quality.
You can confirm the quality information as per manufacturing orders.
Using SAP QM, you can monitor the production quality with the help of control charts and
reports in Production planning.

Integration with Sales and Distribution

You can integrate SAP QM with Sales and Distribution to perform the following activities −

You can manage quality information related to customer for sales and distribution process.
In SAP QM system, you can initiate an inspection when a delivery is created against a
purchase order
You can manage quality in sales & distribution by performing quality notifications and
RCA’s and by processing customer complaints to improve customer satisfaction.

Integration with Controlling

You can integrate SAP QM with controlling process to manage the costs for defect control and non-
confirmative costs in production process.

SAP QM - Master Data

To perform the quality process, you need to maintain data related to inspection planning in SAP
system. You need to maintain the data for quality planning to maintain standard reports related to
material master, supplier, and customer complaints.
The following master records have to be created related to Quality planning −

Master Inspection Characteristics (MIC)

[Link] 5/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

You can define inspection specifications for the materials. For example, dimensions of inspected
material width, length and height of the material, etc. Master inspections are specified at the
production level and you can organize the master inspection specifications to remove duplicate
specifications.

These specifications are used in the inspection plan, and equipment’s specifications are used in the
inspection plan.
You can define the following type of master inspection specifications in SAP QM system −

Quantitative specifications

You can directly get the results for quantitative specifications from inspection while recording the
result. You can set the limits like minimum and maximum value for each parameter at the master
level. You can also attach the inspection method to the inspection specification level.

Qualitative specifications

These specifications can take values like true/false or OK/Not OK.

Creating a Master Inspection Characteristic

To create a master inspection, follow the steps given below −

Step 1 − Use the T-Code: QS21 in SAP Easy access. In the following screenshot, you can see
how to start creating an MIC.

Step 2 − In the next window, enter the following details −

Enter Plant Code.
Enter master inspection characteristic code to be created.
Enter the valid from date and click ENTER.

[Link] 6/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 3 − In the next screen, enter the following details −

Select the checkbox for quantitative if you are creating Quantitative Characteristic which
can be measured.
Select the status as "Released"
Select Complete copy model from the drop-down list as the MIC data needs to be
maintained completely.
Enter the Short text and search field as per your choice.
Click the Control indicators button at the top to maintain other important data like lower
and upper limits. You can define the range when material is accepted for production.

[Link] 7/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 4 − Once you click the Control Indicator button, a new dialog box appears. This is to
maintain the lower and upper limit data.
Select Lower specification limit.
Select upper specification limit.
Select sampling procedure to use sampling procedure.

[Link] 8/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 5 − To move to the next screen, press ENTER and you will be redirected to the Tolerance
window.

Step 6 − Click the tick mark and you will be on the main screen. To save the master inspection
characteristics, click the save button.

[Link] 9/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

SAP QM - Inspection Methods

You can use the inspection method to perform the inspection. An inspection method can be
assigned to master inspection characteristics or directly to an inspection characteristics in an
inspection plan.
An Inspection method can be created in one plant and the same method can be used in other
plants.

Creating an Inspection Method

To create an inspection method, use T-Code: QS31.
Step 1 − The following image shows you how to run the T-code for creating an Inspection method.

Step 2 − In next screen, enter the following details −

Enter status as Released.
Enter the short text of the inspection method and search field for searching for inspection
methods.

[Link] 10/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 3 − To save the Inspection method, click the save button.

Step 4 − In next window, enter the following details −

Enter Plant Code.
Enter inspection method to be created.
Enter the valid from the date that determines the inspection method valid date.

Press ENTER to go to the next screen.

SAP QM - Sampling

Sampling procedure in QM is used to determine the size of the inspection lot to be used in
inspection plan under Quality planning. You can define a sampling procedure as fixed sample,
percentage or other sample. A sampling scheme contains collection of sampling plans.
In sampling plan, you define the sample size specification for the inspection lot, to determine if a
sample is accepted or not accepted.

Creating a Sampling Procedure

To create a sampling procedure, use T-Code: QDV1. The image given below shows how to create
a Sampling procedure.
Step 1 − In the next window, you have to enter the Sampling procedure name and click the tick
icon at the top.

[Link] 11/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 2 − In the next window, enter the following details −

Sampling type
Valuation mode
Inspection Points

Step 3 − Press ENTER, select Control chart type. At the top, you have a Sample button. Click the
Sample button to open a Sample attribute window. Enter the sample size and click the tick button.

[Link] 12/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

To save the sampling procedure click the save button at the top.

SAP QM - Inspection Plan

You need an inspection plan to capture the results of quality records.

To define inspection methodology, you have to enter the following details −
Materials to be inspected.
How the inspection of materials need to take place.
What characteristics to be inspected, work center and inspection specifications.
In the inspection plan, you have to define the sequence of inspection steps to be performed and the
range of specifications as per the Master Inspection Characteristics, sampling procedure to
calculate the sample size for inspection, inspection method, etc.
You can define the status of Inspection plan as Active/ Inactive and usage of the plan.
Step 1 − To create Inspection plan, use T-Code: QP01.

[Link] 13/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 2 − In the next screen, enter the following details −

Enter input material code, which we need to create an inspection plan.
Enter Plant code.
Enter the key date from which inspection plan to be valid
To move to next screen, press ENTER

Step 3 − In the next screen, enter the following details −

Enter the input usage as 5, which means inspection plan will be valid for goods received
and status as 4, which means the plan is released.
Select the lot size as 99999999 that allows an inspection plan to be valid for inspection lot
quantity of 99999999.
Press the Operations button at the top to move to the next screen.

[Link] 14/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 4 − In the next screen, enter the following details −

Enter the work center.

Enter the control key as QM01 to show a quality check.

Step 5 − In the next window, enter the following details −

Enter the maintain inspection characteristics for the operation.
Input the Master inspection characteristic name MIC_TEST.
Enter the Inspection method.
Input sampling Procedure to determine the sample.
Enter the lower and upper limits automatically and click the save button.

[Link] 15/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Click the save button to save Inspection plan.

SAP QM - Quality Info Records

Quality info records are used to manage the supplier relation in an organization. When there is
continuous defect in the material supplied by a vendor, you can use Quality Info Records to block
a vendor.
When you create a purchase order, SAP system performs a check to find if a Quality Info Record
is required and is available for combination of material and vendor.
Quality information record has to be maintained when you use the source inspection functionality.
This means a material has to undergo an inspection prior to reaching the plant for Goods Receipt.
Under Quality Info Record, you can set that the inspection is required when it is procured from
vendor A and is not required if you procure it from Vendor B.

Creating a Quality Info Record

The following procedure explains how to create a Quality Info Record.

Step 1 − To create a quality info record, use T-Code: QI01.

Step 2 − In the next window, enter the following details −

Enter the Input the material code.
[Link] 16/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Enter vendor code.

Enter the Input the plant code.

Step 3 − Go to the Release tab; enter the release date, which means that the material can be
ordered from the vendor till release date.

You can also enter Block function if you want to block this material to be ordered from this
particular vendor.

Step 4 − Next go to Inspection Control tab.

If you do not want to inspect material from this vendor, enter the inspection control as no
inspection. To use source inspection you can select the check box otherwise leave it blank.

[Link] 17/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

To save the Quality Info Record, click the save button at the top.

SAP QM - Lot Inspection

In SAP system, you can perform the incoming inspection for different material like raw material
inspection, in progress material inspection or final goods inspection. Goods receipt is generated as
a part of purchasing or against a scheduling agreement.
For each good receipt, SAP system creates a one-inspection lot, which contains details such as
vendor, date or purchase, etc.
Step 1 − To post goods receipt against PO, use T-Code: MIGO
Step 2 − In the next window, enter the following details as shown in the screenshot.
Select Goods receipt from the drop-down list.
Select Purchase order from the drop-down list.
Enter purchase order number.

Step 3 − Click the tick button to go to next screen.

[Link] 18/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

You can see the stock type as Quality Inspection is generated automatically as the material is
subjected to quality inspection. To save the document, click the save button at the top.

SAP QM - Result Recording

You can record the result for the inspection lot created at the time of Goods Receipt. To record the
result, follow the steps given below.
Step 1 − Go to T-Code: QA32 as shown in the image given below −

Step 2 − In the next screen, enter the following details −

Enter Plant Code.
Select the inspection lot origin 01, which is SAP inspection type used for raw material
inspection.
Press Execute to display the list of inspection lot.

[Link] 19/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 3 − Click the Execute button to display the list of inspection lot. In the next screen, you can
see the following details −
Inspection lot generated in earlier steps along with material.
Check the SAP system status as REL CALC SPRQ shows that Inspection plan is copied in
inspection lot and sample size calculated and stock posting required from quality stock to
unrestricted or any other stock category.
Step 4 − Click the Results button at the top to do results recording.

Step 5 − In the next screen, you will see the result of inspection lot.

You can see the short text- Master Inspection Characteristics with the specifications like length,
surface, width, etc.

A sample size of 5 is calculated automatically by the system if sampling procedure is assigned in

the inspection plan.
Enter your actual results against the inspection specifications.

[Link] 20/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Press Enter to save the result recording.

SAP QM - Usage Decision

Usage decision is used to decide whether you want to accept or reject the goods in the inspection
lot based on the results of the inspection. As per inspection results the process is marked as
completed.
To create a usage decision against inspection lot −
Step 1 − Go to T-code: QA32 and Enter Plant Code.

Step 2 − Select the inspection lot origin 01, which is SAP inspection type used for raw material
inspection.
Step 3 − Press Execute to display the list of inspection lot.

Step 4 − In the next screen, click the Usage Decision button at the top.

[Link] 21/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 5 − In the next screen, enter the UD code as A for acceptance. You can see the quality score
as 100 based on Usage Decision code.
Step 6 − Go to Inspection lot stock TAB to do stock posting in next SAP screen.

Step 7 − In the next screen, you can select the quality stock of 200 to unrestricted stock if the
quality results are within expected specifications, which hits movement type 321 in the background.

Click the save button to save the usage decision.

SAP QM - Listing Inspection Lot

In SAP QM, we can see the list of an existing lot.

To see the listing of existing lot in SAP system, follow the steps given below −
Step 1 − Use T-Code: QA33.

[Link] 22/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

You have the following search criteria −

Material
Inspection lot creation date
Batch
Vendor
Inspection dates
Plant
Inspection type

SAP QM - In-Process Inspection

[Link] 23/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

You can run the quality process for intermediate or finished product during the production process
in SAP system, for example, Inspection in each shift, etc.
The in-process inspection has a reference to a production order in SAP system. You generate an
Inspection lot at the time of production order release and inspection type for in-process inspection
is 03 in the system. When there is a production order release, inspection lot will be automatically
created in the system.
To create and release Production order −
Step 1 − In SAP easy access system, use T-code CO01

Step 2 − In next window, enter the following details −

Enter the input the material code for which production order needs to be created.
Enter the Input production plant.
Enter your production Order type.

Step 3 − In the next screen, enter the following details −

Enter the production quantity.
[Link] 24/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Select Current date from the drop-down list.

Click the Release button at the top to release the order.

Step 4 − In the next screen, you can see inspection lot triggered once you release the production
order.

To save the Production order, click the save button.

Result Recording

[Link] 25/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

You can do the result recording for the inspection lot created at the time of Goods Receipt.
Step 1 − To perform the Result recording, go to T-Code: QA32

Step 2 − In the next screen, enter the following details −

Enter Plant Code.
Select the inspection lot origin 03, which is SAP inspection type used for in process material
inspection.
Press Execute to display the list of inspection lot.

In the next screen, you can see the following details −

Inspection lot generated in earlier steps along with material.
Check the SAP system status as REL CALC SPRQ. It shows that Inspection plan is copied
in inspection lot and sample size calculated and stock posting required from quality stock
to unrestricted or any other stock category.
[Link] 26/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 3 − Next, click the Results button at the top to do results recording.

Step 4 − In the next screen, you will see the result of inspection lot.
You can see the short text- Master Inspection characteristics with the specifications like
length, surface, width, etc.
A sample size of 5 calculated automatically by the system if sampling procedure is
assigned in the inspection plan. Enter your actual results against the inspection
specifications.
Click the save button to save the inspection results.

Create a usage decision against inspection lot

Step 1 − To create a usage decision against inspection lot, go to T-code: QA32 and Enter Plant
Code
Step 2 − Select the inspection lot origin 03, which is SAP inspection type used for raw material
inspection. Press Execute to display the list of inspection lot.

Step 3 − Select the inspection lot origin 03, which is SAP inspection type used for in process
material inspection.
Step 4 − Press Execute to display the list of inspection lot.

[Link] 27/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 5 − In the next screen, select Usage decision button at the top.

Step 6 − In the next screen, enter the UD code as A for acceptance. You can see the quality score
as 100 based on Usage Decision code as for the raw material inspection.
Note − There is no Inspection lot stock tab to do any stock posting as it was in raw material
inspection.
Click the save button to save the usage decision and hence in-process inspection is completed.

SAP QM - Final Inspection

You perform final inspection of goods after production goods receipt in SAP system. Inspection lot
is created after goods receipt for a production order and inspection lot type is 4 for final inspection.
SAP system creates a unique inspection slot contains details of production order, sampling, etc.
The quality inspection is performed until you perform result recording and usage decision is made
for the lot.
Final inspection process consists of the following steps −
Creation and Confirmation of Production order
Listing Inspection lot
Attaching and releasing inspection lot
Sampling
Result recording
Usage decision
Posting the stock

Creating and Confirming Production Order

When you confirm a Production order in the system, it will trigger goods receipt and hence an
Inspection lot is created in the system automatically.
Step 1 − To create a Production order, use T-Code: CO01

[Link] 28/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 2 − In the next screen enter the following details −

Enter the Material Code to create a Production order.
Enter Production plant code.
Enter Production order type.

Step 3 − Once you enter all the details, click the tick icon at the top. In the next screen, you have to
enter the details of Production Order.
Enter the Production Order quantity.
Enter current date from the drop-down list.
Step 4 − Click the Release button at the top to release the order.

[Link] 29/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 5 − Click the Goods Receipt tab to confirm if you have Quality inspection activated. When
you have this activated, you can see quality inspection stock against stock type in next window.
Step 6 − In the next window, check stock type as quality inspection, which means after
confirmation and goods receipt of production order, it will trigger an inspection lot and the stock will
hit quality inspection stock.

[Link] 30/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 7 − To save the Production order, click the save button.

Good Receipts against Production Order

Step 1 − To post good receipts against Production Order, use T-Code: CO11N

[Link] 31/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 2 − In the next window, you have to enter the production order number created in the previous
step. After entering order number, all details would be populated automatically.
Step 3 − Click Goods Movement to post goods receipt and goods issue of components.

Step 4 − In the next screen, you can see Goods receipt for this Production Order. Click the save
button to save the order.

Result Recording for raw material

Next is to do result recording, as done in previous inspection, for raw material and Inprocess
material.

Step 1 − Use T-Code: QA32 as shown in previously under Raw material inspection.
Enter Plan code.
Enter Inspection lot as 04.
Press the execute button to display inspection lot list.

[Link] 32/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

In the next screen, you can see the following details −

Inspection lot generated in earlier steps along with material.
Check the SAP system status as REL CALC SPRQ. It shows that Inspection plan is copied
in inspection lot and sample size calculated and stock posting required from quality stock
to unrestricted or any other stock category.
Step 2 − Next click the Results button at the top to do results recording.

Step 3 − In the next screen, you will see the result of inspection lot.
You can see the short text- Master Inspection Characteristics with the specifications like length,
surface, width, etc.
Step 4 − A sample size of 5, calculated automatically by the system if sampling procedure is
assigned in the inspection plan. Enter your actual results against the inspection specifications.

[Link] 33/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Click the save button to save the results.

Create a usage decision against Inspection Lot

Step 1 − To create a usage decision against inspection lot, go to T-Code: QA32

Enter Plant Code.
Select the inspection lot origin 04.
Press Execute to display the list of inspection lot.

Step 2 − In the next screen, select Usage decision button at the top.

[Link] 34/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 3 − In the next screen, enter the UD code as A for acceptance. You can see the quality score
as 100 based on Usage Decision code as for the raw material inspection.
Step 4 − Go to the Inspection lot stock TAB to do stock posting in next SAP screen.

Step 5 − In the next screen, you can select the quality stock of 200 to unrestricted stock if the
quality results are within expected specifications, which hits movement type 321 in the background.

Step 6 − Click the save button to save the usage decision.

This shows the stock movement from quality inspection to unrestricted stock category to show
completion of inspection after production.

SAP QM - Defects Recording

In SAP QM, you can capture different types of record, which are identified at the time of inspection.
SAP Quality notification can be used to analyze the defects identified and perform root cause
analysis.
You can process defects related to −
Complaints filed by customers − This includes the defects identified in goods that are
delivered to customers. You can use standard SAP Quality notification Q1 to record
customer complaint and take action against problem reported by customer.

[Link] 35/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Complaints identified in vendor delivered goods − This includes the defect identified
with quality of goods delivered from supplier/vendor. You use standard SAP QM notification
type Q2 to record a complaint against vendor and take action for the incoming material.
Internal Defects − This includes recording internal problems which are identified at the
time of in process quality inspection. You use standard SAP QM notification type Q3 to
deal with problems identified in goods manufactured in a company.

Defect Recording

To do defect recording in SAP QM, follow the steps −

Step 1 − Use T-code: [Link] the inspection lot to record the result and have SAP system
status as RREC.
Step 2 − Click the Defects button at the top.

Step 3 − In the next screen, you have to select the defect parameter and value for the parameter.

Step 4 − To create a Quality notification, click the notification button on top.

You will get a confirmation that Quality notification has been created in the system.

SAP QM - Quality Notification

As mentioned in the previous topic, using Quality notification you can record different type of
problems occurred due to poor quality of goods.

[Link] 36/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Quality notifications can be created for the following internal and external problems −

Defect Analysis
Customer Complaint
Complaint against vendor
You can use SAP quality notification process to raise the following documentation −
To record the names of all individuals/ partners who are directly associated with the defect
identified in goods delivery, production.
To record the individual defect items and analyze the root cause of the defected items.
To mention the corrective actions to be taken that are identified after doing the analysis of
problem in detail.
To track corrective actions to be implemented using status management features of
notification.
In quality notification, you capture all the activities and tasks that are performed as part of
problem identification and to fix the issue.
You can generate various standard reports related to defects and quality notification in
SAP system.

Completing Notification in SAP System

To release and complete the quality notification in SAP system −
Step 1 − Use T-Code: QM02 as shown in the following image.

Step 2 − In the next screen, enter quality notification number created. Press ENTER to move to
next screen.

[Link] 37/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

In the next window, you can find the following details −

Purchase order number for which goods have been received.
Inspection lot, which is linked with the purchase order number.
Step 3 − Go to the Items tab to move to the next SAP screen.

Step 4 − When you click the Item tab, you can see the defect type in the next screen.

[Link] 38/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 5 − Select the item and click the Causes button to move to next screen to define cause of the
problem.
Step 6 − Enter the code group QM for the cause means that this is design defect. These code
groups are configured based upon the business requirements.

Step 7 − Go to the Tasks tab to define the rework, which needs to be done. Select code QM-G2 for
the rework. Go to the Activities tab to move to the next screen.

[Link] 39/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 8 − In the Activities tab, you need to mention the activities to be performed when the defect is
identified. Enter the group QM- G2 that shows that a special complaint to be filed against the
vendor.

[Link] 40/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Step 9 − To complete the notification process, click the complete button at the top as shown in the
screenshot given below.

SAP QM - Benefits

Using SAP QM process, you can achieve the following benefits −

SAP Quality Management integration with other modules is one of the key aspect of quality
management. You can implement the quality process in Material Management, Production
Planning and other SAP modules.
You can access the data maintained in the system related to customer, vendor and
supplier master.
Using SAP QM, a standardized process can be implemented.
SAP Quality Management process helps you to incorporate the improvement process- by
monitoring the processes, defect identification and quality notifications.
You can perform automation of information flow by which inspection lot is created
automatically when you release the production order or goods receipt.
Using SAP Quality Management process, you can perform the quality compliance of raw
materials when it is first delivered by vendors/suppliers and in process manufacturing and
also after the production process is completed.
SAP QM is also responsible to perform compliance with a customer’s quality
specifications; you ship the goods to customer as per the Purchase order.
[Link] 41/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

In SAP MM process, SAP QM allows a company's representative to visit the supplier office
to check the quality of the goods they produce. You call this process as source inspection
in Quality Management module.
The common type of quality inspection includes checking the goods for Purchase Order
upon delivery. When goods are delivered, an inspection lot is automatically created. You
perform the result recording and usage decision is made if the delivered quantity is
acceptable or not acceptable.
SAP QM is directed linked to controlling for costing and to decide how many goods are
accepted. You update the vendor quality record in the system and this helps to find out if
same vendor should continue to supply the material or there is a need to find a new
source.

SAP QM - Tables

In SAP QM system, you have the following tables related to each module- Sales and Distribution,
Master data, Procurement, Quality control and notification etc.

Master Data Tables in QM process

QPAM Inspection catalog selected sets

QPMK Inspection characteristic master

QPMT Master Inspection Characteristics Texts

QPMZ Master Inspection characteristics MIC

QMAT Inspection type for material parameters

QMHU shows QM link in Inspection lot and handling unit Item

QMTB Inspection method master record

QMTT Inspection Method texts

QPAC Inspection catalog codes

SAP QM, Sampling

[Link] 42/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

QDEB Sampling Procedures

QDEBT Allowed combinations of procedures

QDPKT Sampling scheme texts

QDPA Sampling scheme instructions

QDPP Sampling scheme item

QDQL Quality level

QDPK Sampling scheme header

SAP QM Inspection Plan

PLKO Inspection plan Header

MAPL Material Assignment

PLMK Inspection plan characteristics

PLMW MAPL Dependent Characteristic Specifications

TQ29A Dependency tolerance key - nominal measurement

TQ72 Type of share calculation

TQ72T Texts for type of share calculation

TQ75 QM formula parameters

TQ75F Field names for QM formulas

TQ75K Short text for Table TQ75F

TQ75T Description of formula parameters

SAP QM Procurement

[Link] 43/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

QINF QM information record for material and vendor

TQ02 QM system definition

TQ02A QM system assignment and QM system requirements

TQ02U Description QM system

TQ02B QM system

TQ02T QM system description

TQ04A Functions that can be blocked

SAP QM Result Recording

[Link] 44/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

TQ70 Control table for result recording

TQ70C Function codes for navigation from the characteristic overview screen

TQ70E Screen-based processing tables

TQ70F Navigation during result recording

TQ70S Characteristic overview screen for

TQ73 Origin of results data

TQ73T Texts for origin of results data

TQ74 Recording configuration

TQ76 Processing status of inspection characteristics

TQ76T Texts for the processing status of insp. characteristics

TQ77 Attributes for the Inspection Characteristic

TQ77T Text Tables for Attributes

QAES Sample unit table

QAKL Results table for value classes

QAMR Characteristic results during inspection processing

QAMV Characteristic specifications for inspection processing

QASE Results table for the sample unit

QASR Sample results for inspection characteristics

SAP QM Defect Recording

TQ84 Confirmation profile

TQ84T Text table for confirmation profile

TQ86 Report category for defects recording

TQ86A Assignment report category for work center

SAP QM Usage Decision

[Link] 45/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

TQ06 Calculating the Quality Score

TQ06T Language specific texts for TQ06

QAMB QM Link between Inspection Lot and Material Document

QAVE Inspection processing:

TQ07M QM Inventory postings with usage decision

SAP QM: Standard Reports

You can create and view various standard reports in SAP system related to quality management −

[Link] 46/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

QA33: Inspection Lot List

QC55: Quality Certificate List in Procurements

CC04: Display product Structure

MCXC: To view month wise Material Analysis

MCXI: Material analysis

MCXB: Material inspection result analysis

MCVA: Vendor analysis material inspection lot wise

MCOA: Customer analysis material inspection lot wise

MMBE: Material stock overview

MCXV: Quality Notification analysis

MB52: To Warehouse stock and valuation

MB51: To view the material document List

QGA2: Inspection results day wise

QS28: To view the list of Master Inspection Characteristics

QS26: MIC where used lists

QS38: To view the list of Inspection methods

QS36: Inspection method where used lists.

QS49: Code Groups & Codes

QS59: Selected sets

QM11: Display Quality notification Lists

QM19: Multilevel Quality notification List

SAP QM - Consultant Responsibilities

Let us understand the job role and responsibilities of a SAP QM Consultant.

[Link] 47/48
17/11/2020 SAP QM - Quick Guide - Tutorialspoint

Job Role and Responsibilities

A SAP QM Consultant should have a Bachelor's degree in science, Engineering preferably
in Computers /ECE/ Computer Science/information technology) and have experience in
SAP related modules, and QM integration with different modules in SAP system.
A SAP QM Consultant is responsible for the configuration of SAP Quality Management
area to meet the business requirement to enhance the quality management process.
Designing and Configuration of Supply Chain Management and production support in SCM
functional area to implement the QM solution.
Responsible for deploying QM system to meet business strategy across functional teams
and writing the technical documentation for QM process.
He communicates and coordinates with business users, managers and Quality
Management leads to ensure the integration of processes and modules across
organization.
An ability to solve complex problems quickly and creatively.
Strong knowledge of Quality Management processes and techniques and with a confident
approach and excellent communication skills.
Knowledge of different Quality Management and Defect management tools.

[Link] 48/48