Smell Gas - Immediately call 0800 111 999 (24hrs)
Power cut & electricity distributor enquiries - call 105
Mr Vasile Dobre
85 Cross road
Coventry
CV65GR
Bill reference: 80884998 (12 November 2025)
Account number: A-E1F732CA
EDF_0010
Your energy bill
Here’s a quick overview of your energy charges, credits,
payments and refunds. Your estimated annual cost
Based on your latest energy use, balance and tariff prices, your estimated energy costs for the year are:
Balance on your last bill £770.03 debit £745.19 a year for electricity
Could you save over the next year?
Charges Remember - it might be worth thinking about switching your
Electricity 10 Oct. 2025 - 9 Nov. 2025 £63.25 tariff or supplier.
Welfare Visit Fee £40.00 For your electricity (on meter point 1591040616304)
You could save £73.31 on PAYG Simply Tracker Jan27, but
remember your current tariff has an early exit fee of £25.00 per
Your new balance £873.28 debit fuel.
£873.28 is due for payment in 14 days.
You may need to change how you pay or your meter setup,
but contact our team if you’d like to switch.
Gas emergency?
If you smell gas, think you have a gas leak or have any
concerns regarding carbon monoxide, immediately open all
windows and doors and extinguish any naked flames
including cigarettes, then call the Gas Emergency Services
free on 0800 111 999 (free 24 hour national emergency
line)
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This is not a VAT invoice P 0333 006 9950
EDF Energy Customers Ltd uses EDF Energy as a trading name. Registered in England and Wales no. 02228297. Registered office Nova North, 11 Bressenden Place, London, SW1E 5BY
Your charges in detail
Electricity tariff name Ensure Tracker Nov25
Product type Fixed
Payment method Non-Direct Debit
Unit rate 25.556p/kWh
Standing charge 58.538p/day
(£213.66/year)
Price guaranteed until 1 Dec. 2025
Early exit fee £25.00
Estimated annual usage 1941.0 kWh
Supply address: 32 Wellington Court, Washington, NE37 3DU Rota
Disconnections Alpha Identifier: T
Ensure Tracker Nov25 (10 October 2025 - 9 November 2025)
Electricity charges f or meter 23J0335958
10 Oct 2025 3140.3690 Smart meter reading
10 Nov 2025 3305.0830 Smart meter reading
Electricity used 164.7100 kWh @ £42.09
25.556p/kWh
Standing charge 31 days @ 58.538p/day £18.15
Subtotal of charges before VAT £60.24
VAT @ 5% £3.01
Total electricity charges for this period £63.25
Other charges
22 Oct 2025 Welfare Visit Fee £40.00
Subtotal of other charges before VAT £40.00
VAT @ 0% £0.00
Total of other charges £40.00
[Link] This is not a VAT invoicePage 2 of 4 E hello@[Link] 0333 006 9950
EDF Energy is a trading name used by EDF Energy Customers Ltd, Reg. No. 02228297 whose Registered Office is at Nova North, 11 Bressenden Place, London, SW1E 5BY, incorporated in England and Wales.
Get in touch Extra support from EDF
Here's your account number in case you need it when you get Please join our Priority Services Register (PSR) to get extra or
in touch: A-E1F732CA. specialised support – including help if you have an illness, a
disability or mental health problem. You can ask for Braille,
Visit our Help Centre large font or audio bills through the PSR.
Get a quick answer to your energy questions on
everything from bills, payments and debt, to meter • Go to [Link]/PSR
readings, moving home, and more. Go to
[Link]/helpcentre. • Give us a call on 0808 160 6906 or minicom
0800 096 2929
Drop us an email
Our team of energy specialists are ready to answer your Independent advice and support
questions by email. Please include your account number. Email We've teamed up with Citizens Advice Plymouth so that you
hello@[Link]. can get free, independent, energy advice. The team can help
you manage debt and reduce your energy costs
Other ways to get in touch
• WhatsApp or text: send your question to 0748
• Go to [Link]/edfe
058 9950 (we'll get back as soon as we can) • Call 0808 156 6666 (Monday to Thursday
9am-5pm; Friday 9am-4.30pm)
• Call: 0333 006 9950
• Call from abroad: +44 191 743 9950 • Call 0808 223 1144 to speak to a Welsh speaking adviser
(Monday to Friday 9am-5pm)
• Post: Freepost EDF CUSTOMER CORRESPONDENCE
• Call 18001 followed by 0808 223 1133 for Relay UK -
Manage your energy the easy way helping people with hearing and speech difficulties
MyAccount communicate.
MyAccount lets you view your bills, manage your payments,
Make a complaint
change tariff, send meter readings, and more. Go to
[Link]/myaccount. Please get in touch with our Customer Services team if you
have a complaint. Our energy specialists will do everything
EDF app they can to put things right as quickly as possible. Go to
Get all the benefits of MyAccount, and manage your energy on [Link]/complaint for our full complaints procedure.
the go with our mobile app. Find out more at
If your complaint isn't resolved after eight weeks, or you've
[Link]/app.
received a 'deadlock' letter, you can get in touch with the
Information booklets Energy Ombudsman. The service is free and independent, and
Our free booklets cover things like paying your bills, energy any decision the Ombudsman makes is binding on us – not
efficiency, gas safety, how to complain, priority services and you.
prepayment meters. You can download them from
Call 0330 440 1624 (Monday to Friday 8am-6pm, Saturday
[Link] or order copies by
9am-1pm); email enquiry@[Link]; visit
calling us on 0333 006 9950
[Link]
Reduce your energy use
VAT
Find ways to reduce your energy use and cut your energy bills.
We charge residential customers VAT at 5%. Our VAT
Go to [Link]/helpcentre/saveenergy
registration number is 523 0412 02.
Get a helping hand Our fuel mix
Help to pay the bills We publish the fuel mix that generates our customers'
If you're finding it hard to pay your bills, please don't struggle electricity every year, under licence for EDF Energy Customers
alone. Get in touch as soon as you can: we can help in lots of Ltd (the mix for individual EDF tariffs can vary). Find out more
different ways. at [Link]/fuel-mix
April 2024 - March 2025 Fuel mix and carbon contributions (%) Environment impact (g/kWh)
Find out more at [Link]/helptopay
Coal Gas Nuclear Renewable Other CO2 Radioactive waste
EDF fuel mix 4.2 21.0 54.8 18.2 1.8 135 0.0038
EDF carbon contributions 28.3 59.3 0.0 0.0 12.4 - - UK average fuel mix* 5.9 33.3 16.2 42.1 2.5 154 0.0011
*Data from the Department for Energy Security and Net Zero (DESNZ)
How to pay
Direct Debit
Stay on top of your energy bills by setting up a Direct Debit – your payments will come straight out of your bank each month.
Go to [Link]/myaccount/DirectDebit
Online: Make a card payment at [Link]/payments
Bank transfer
Pay us from your bank account, using your EDF account number (A-E1F732CA) as the payment reference. Here are our bank
details: account name EDF Energy Customers Ltd; account number 24615727; sort code 40 05 30
Card, cash or cheque
Pay by card, cash at your local PayPoint, Payzone shops or Post Office®. They'll scan the barcode on your bill to link your
payment straight to your account, or to pay over the phone
please call us on 0333 006 9950. Pay by cheque at Post Office®.
Make your cheque payable to Post Office Ltd, they will scan the
barcode on your bill to link your
payment straight to your account.
9826028801788173035
[Link] This is not a VAT invoicePage 4 of 4 E hello@[Link] 0333 006 9950
EDF Energy is a trading name used by EDF Energy Customers Ltd, Reg. No. 02228297 whose Registered Office is at Nova North, 11 Bressenden Place, London, SW1E 5BY, incorporated in England and Wales.