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Copyright: 2021 by IconLogic, Inc. This document, or any part thereof, may not be reproduced or
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companies and product names are trademarks or registered trademarks of their respective companies.
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endorsement or other affiliation with IconLogic books.

iSpring Suite10: The Essentials

“Skills and Drills” Learning

Kevin Siegel
“Skills and Drills” Learning

Contents
iSpring Suite10: The Essentials

About This Book

The Author............................................................................................................................ vi
IconLogic .............................................................................................................................. vi
Book Conventions ................................................................................................................vii
Confidence Checks ..............................................................................................................vii
System Requirements .........................................................................................................viii
Data Files (iSpring Suite Project Assets) ............................................................................. ix
How Software Updates Affect This Book ............................................................................. ix
Contacting IconLogic............................................................................................................. x

Preface
iSpring Suite’s Role in eLearning .......................................................................................... 2
Designing Slides Within PowerPoint ..................................................................................... 3
Fonts and Learning ............................................................................................................... 4
Planning eLearning Projects ................................................................................................. 7
eLearning Budgeting Considerations .................................................................................... 8
Scripts for Software Demonstrations................................................................................... 10
Storyboarding for Soft Skills ................................................................................................ 11
Storyboard Confidence Check................................................................................. 12
Suggested Answers ................................................................................................ 14
The Value of Audio.............................................................................................................. 16

Module 1: Getting Started with iSpring Suite

The iSpring Suite 10 Interface............................................................................................. 18
Guided Activity 1: Explore an Existing Project ............................................................... 19
Guided Activity 2: Publish Output to Your Computer ..................................................... 23
Characters........................................................................................................................... 25
Guided Activity 3: Insert and Resize a Character .......................................................... 25
Characters Confidence Check................................................................................. 27
Backgrounds and Templates............................................................................................... 32
Guided Activity 4: Insert a Background.......................................................................... 32
Backgrounds Confidence Check ............................................................................. 34
Guided Activity 5: Insert Template Slides ...................................................................... 35
Templates Confidence Check ................................................................................. 36

Module 2: Working with Voiceover Audio

Voiceover Scripts ................................................................................................................ 38
Guided Activity 6: Add Notes to Serve as Voiceover Audio........................................... 38
Voiceover Confidence Check .................................................................................. 40
Recording Voiceover Audio................................................................................................. 41
Guided Activity 7: Record Voiceover Audio ................................................................... 41
Importing Audio ................................................................................................................... 45
Guided Activity 8: Import and Review an Audio File ...................................................... 45
Importing Audio Confidence Check ......................................................................... 48
Editing Audio ....................................................................................................................... 49
Guided Activity 9: Trim Audio......................................................................................... 49
Guided Activity 10: Change Slide and Animation Timing............................................... 52
Guided Activity 11: Silence Audio .................................................................................. 54
Guided Activity 12: Adjust Audio Volume....................................................................... 56
Audio Editing Confidence Check ............................................................................. 57

Module 3: Videos, Pictures, and Syncing Animations

Videos ................................................................................................................................. 60
Guided Activity 13: Add a Video to the Sidebar ............................................................. 60
Guided Activity 14: Insert a Video onto a Slide.............................................................. 64

ii © 2021, IconLogic. All Rights Reserved.

 Contents

Pictures................................................................................................................................ 66
Guided Activity 15: Insert a Picture onto a Slide ............................................................66
Images and Videos Confidence Check ...................................................................67
Animating and Syncing........................................................................................................ 68
Guided Activity 16: Animate a Slide Object....................................................................68
Guided Activity 17: Synchronize Animations.................................................................. 70
Syncing Confidence Check ..................................................................................... 73

Module 4: Interactivity and Screen Recordings

Interactions..........................................................................................................................76
Guided Activity 18: Insert a Labeled Graphic Interaction ............................................... 76
Interaction Confidence Check ................................................................................. 80
Dialog Simulations............................................................................................................... 82
Guided Activity 19: Create a Dialog Simulation ............................................................. 82
Scenes Confidence Check ......................................................................................86
Guided Activity 20: Link Scenes..................................................................................... 87
Linking Scenes Confidence Check .......................................................................... 88
Guided Activity 21: Add Images to Scenes ....................................................................89
Linking Scenes Confidence Check .......................................................................... 90
Screen Recordings..............................................................................................................91
Guided Activity 22: Review a Recording Script.............................................................. 91
Guided Activity 23: Rehearse a Script ...........................................................................92
Guided Activity 24: Create a Screen Recording............................................................. 93
Screen Recording Confidence Check ..................................................................... 95

Module 5: Quizzing
Creating Quizzes ................................................................................................................. 98
Guided Activity 25: Add a Quiz ......................................................................................98
Guided Activity 26: Insert a Graded Question.............................................................. 101
Guided Activity 27: Format a Question Slide ...............................................................103
Question Slide Confidence Check.........................................................................105
Guided Activity 28: Customize the Quiz Results Slide.................................................106
Guided Activity 29: Hide a Slide................................................................................... 107
Guided Activity 30: Create a Branch ............................................................................ 109
Guided Activity 31: Disable Player Navigation .............................................................111

Module 6: Publishing
The Player ......................................................................................................................... 114
Guided Activity 32: Add a Presenter ............................................................................ 115
Guided Activity 33: Customize the Player ....................................................................116
Player Confidence Check ......................................................................................119
Publish Locally...................................................................................................................120
Guided Activity 34: Publish as HTML5.........................................................................120
Reporting Results ..............................................................................................................122
Guided Activity 35: Publish a Project for Use in a LMS ...............................................123
Publishing Confidence Check................................................................................126
Accessible Output..............................................................................................................127
Guided Activity 36: Enable Accessibility ......................................................................127
Sharing .............................................................................................................................. 129
Guided Activity 37: Create a Backup Copy of an iSpring Project................................. 129

© 2021, IconLogic. All Rights Reserved. iii

iSpring Suite10: The Essentials

Notes

iv © 2021, IconLogic. All Rights Reserved.

“Skills and Drills” Learning

About This Book

During This Module You Will Learn About:
• The Author, page vi
• IconLogic, page vi
• Book Conventions, page vii
• Confidence Checks, page vii
• System Requirements, page viii
• Data Files (iSpring Suite Project Assets), page ix
• How Software Updates Affect This Book, page ix
• Contacting IconLogic, page x
iSpring Suite10: The Essentials

The Author
Kevin Siegel is a Certified Master Trainer (CMT), Certified Technical Trainer
(CTT+), and Certified Online Training Professional (COTP). Following a successful
tour of duty with the U.S. Coast Guard (where Kevin was twice decorated with the
Coast Guard’s Achievement Medal), he has spent decades as a technical
communicator, classroom and online trainer, eLearning developer, publisher, and
public speaker. Kevin, who founded IconLogic, Inc., in the early 1990s, has written
hundreds of training books for adult learners. Some of his best-selling books
include “Adobe Captivate: The Essentials,” “Articulate Storyline: The Essentials,” and “TechSmith
Camtasia: The Essentials.” Kevin has also been recognized by Adobe as one of the top trainers
worldwide.

IconLogic
Founded in 1992, IconLogic is a training, development, and publishing company offering services
to clients across the globe.

As a training company, IconLogic has directly trained tens of thousands of professionals both on-
site and online on dozens of applications. Our training clients include some of the largest
companies in the world including Adobe Systems, Inc., Urogen, Agilent, Sanofi Pasteur, Kelsey
Seybold, FAA, Office Pro, Adventist Health Systems, AGA, AAA, Wells Fargo, [Link], American
Express, Lockheed Martin, General Mills, Grange Insurance, Electric Boat, [Link], Freddie
Mac, Fannie Mae, ADP, ADT, Federal Reserve Bank of Richmond, Walmart, Kroger, Duke
Energy, USCG, USMC, Canadian Blood, PSA, Department of Homeland Security, and the
Department of Defense.

As a development company, IconLogic has produced eLearning and technical documentation for
Duke Energy, World Bank, Heineken, EverFi, Bank of America, Fresenius Kabi, Wells Fargo,
Federal Express, Fannie Mae, American Express, Microsoft, Department of For-Hire Vehicles,
DC Child and Family Services, DCORM, Canadian Blood, [Link], MLB, Archrock, NEEF,
CHUBB, Canadian Natural Resources, and Hagerty Insurance.

As a publishing company, IconLogic has published hundreds of critically acclaimed books and
created technical documents for both print and digital publication. Some of our most popular titles
over the years include books on HTML, Dreamweaver, QuarkXPress, PageMaker, InDesign,
Word, Excel, Access, Publisher, RoboHelp, RoboDemo, iSpring, Presenter, Storyline, Captivate,
and PowerPoint for eLearning.

You can learn more about IconLogic’s varied services at [Link].

vi © 2021, IconLogic, Inc. All Rights Reserved.

 About This Book > Book Conventions

Book Conventions
Learners learn best by doing, not just by watching or listening. With that concept in mind,
instructors and authors with years of experience training adult learners have created IconLogic
books. Each of our books contain a minimal amount of text and are loaded with hands-on
activities, screen captures, and challenge exercises to reinforce newly acquired skills.

This book is divided into modules. Because each module builds on lessons learned in a previous
module, it is recommended that you complete each module in succession.

Lesson Key
Instructions for you to follow look like this (the boxes are also used in bulleted lists):
 click this or do that

If you are expected to type anything or if something is important, it is set in bold type like this:
 type 9 into the text field

If you are expected to press a key on your keyboard, the instruction looks like this:
 press [shift]

Confidence Checks
As you move through the lessons in this book, you will come across the figure
at the right. The figure indicates a Confidence Check. Throughout each
module you will be guided through hands-on, step-by-step exercises. But at
some point you’ll have to fend for yourself. That is where Confidence Checks
come in. Please be sure to complete each of the challenges because some
exercises build on completed Confidence Checks.

© 2021, IconLogic, Inc. All Rights Reserved. vii

iSpring Suite10: The Essentials

System Requirements
This book teaches you how to use many, but not all, of the features of iSpring Suite 10. The
iSpring Suite software does not come with this book. The software can be purchased and
downloaded directly from iSpring ([Link]/ispring-suite).

Although you need to have both Microsoft PowerPoint and iSpring Suite 10 installed on your
computer prior to starting the hands-on activities presented in this book, you do not need to
purchase iSpring Suite to learn iSpring Suite. A free trial version of the software can be
downloaded via iSpring’s website. The iSpring Suite trial has a few limitations, but it will work for a
few weeks from the day you first start the program. Keep in mind that eLearning lessons that you
create using the trial version of iSpring Suite will no longer open once the trial period expires. Any
projects you create with the trial will be available to edit and publish once you license the
software.

Here are the system requirements for installing and using iSpring Suite.

Hardware

Computer and processor Intel/AMD 1 GHz or faster

Memory 1024 MB RAM, 2 GB recommended

Free disk space 500 MB available disk space

Display Monitor resolution 1024x768 or higher

Video card NVIDIA® GeForce® 8 series, Intel® HD Graphics 2000, or

AMD Radeon™ R600 or higher with 512 MB memory for regu-
lar video and 1 GB for HD video, Direct3D 10.1/Direct 2D com-
patible graphics adapter is required for the correct work of
iSpring Cam Pro.

Audio Sound card and microphone (for narration recording)

Video Built-in or external webcam (for video recording)

Software

Operating System Microsoft® Windows® 7/8/10 (32- and 64-bit)

Microsoft PowerPoint Microsoft® PowerPoint® 2007/2010/2013/2016/2019/

Microsoft Office 365 subscription
(32- and 64-bit)

Microsoft Word Microsoft® PowerPoint® 2007/2010/2013/2016/2019/

Microsoft Office 365 subscription
(32- and 64-bit)

Browsers Microsoft Edge 81 and higher

Internet Explorer 11 and higher
Mozilla Firefox 74 and higher
Google Chrome 81 and higher

viii © 2021, IconLogic, Inc. All Rights Reserved.

 About This Book > Data Files (iSpring Suite Project Assets)

Data Files (iSpring Suite Project Assets)

You’re probably chomping at the bit, ready to dive into iSpring Suite, and begin creating
eLearning lessons. Not so fast. Do you have sample projects to work with? What about graphics
and videos? How about voiceover audio? No? No worries. I’ve got everything you need—I call
them data files—and they can be downloaded from the IconLogic website for free.

Download the iSpring Suite 10 Data Files

1. Download the student data files necessary to use with this book.
 start a web browser and go to the following web address:
[Link]
 under the iSpring Suite Data Files section, click the
iSpring Suite 10: The Essentials link

The download is a zipped file containing several folders and files. On some web browsers,
a dialog box opens asking if you want to Save or Open the file. The image below shows
the dialog box you will see if you use Firefox. I’ve elected to Save File.

2. Unzip the iSpring10Data files.

 locate the [Link] file you just downloaded to your computer

 unzip the file

Note: You can keep the iSpring10Data folder anywhere on your computer, but for
ease of access, I suggest working from your desktop so that it’s easier to locate
the project files as they are referenced during the guided activities in this book.

© 2021, IconLogic, Inc. All Rights Reserved. ix

iSpring Suite10: The Essentials

How Software Updates Affect This Book

This book was written to teach you how to use iSpring Suite version 9 (you can check your
version via the iSpring Suite 10 tab on the Ribbon, Help > About). At the time that this book was
written, iSpring Suite 10.0.5 Build 15005 was the latest and greatest version of the software
available from iSpring.

With each major release of iSpring Suite, my intention is to write a new book to support that
version and to make it available as soon as possible. Both Microsoft and iSpring frequently
update their software to fix bugs and add functionality. Updated iSpring Suite versions could be
called iSpring Suite 10.1.2 or 10.7.9 and so on. Usually minor updates have little or no impact on
the lessons presented in this book. However, iSpring could make significant changes to the way
the suite looks or behaves, even with minor updates. (Such was the case when Adobe updated its
Adobe Captivate software from version 5 to 5.5—about a dozen features were added, and a few
panels/pods were renamed, throwing readers of my books into a tizzy.)

Because it is not possible for me to recall or update existing printed books, instructions you are
asked to follow in this book may not exactly match the patched/updated version of the software
that you are using. If something on your screen does not match what is in the book, please visit
the book errata page on my website ([Link]
[Link]). If an iSpring software update has altered something that impacts the lessons in this
book, I will address the issues on that page as they are brought to my attention.

Contacting IconLogic
Web: [Link]
Email: ksiegel@[Link]
Phone: 410.956.4949, ext 711

x © 2021, IconLogic, Inc. All Rights Reserved.

“Skills and Drills” Learning

Rank Your Skills

Before starting this book, complete the skills assessment on the next
page.
Skills Assessment
How This Assessment Works
Ten course objectives for iSpring Suite 10: The Essentials are listed below. Before starting the book,
review each objective and rank your skills using the scale next to each objective. A rank of  means No
Confidence in the skill. A rank of  means Total Confidence. After you’ve completed this assessment,
work through the entire book. After finishing the book, review each objective and rank your skills now that
you’ve completed the book. Most people see dramatic improvements in the second assessment after
completing the lessons in this book.

Before-Class Skills Assessment

1. I can sync animations with voiceover.     
2. I can use iSpring to edit an audio clip.     
3. I can add a Dialog Simulation to a presentation.     
4. I can add Characters to a slide.     
5. I can add an interaction.     
6. I can add a quiz to a project.     
7. I know how to publish as HTML5.     
8. I know what SCORM stands for.     
9. I can publish an Accessible iSpring project.     
10. I can create a screen recording.     

After-Class Skills Assessment

1. I can sync animations with voiceover.     
2. I can use iSpring to edit an audio clip.     
3. I can add a Dialog Simulation to a presentation.     
4. I can add Characters to a slide.     
5. I can add an interaction.     
6. I can add a quiz to a project.     
7. I know how to publish as HTML5.     
8. I know what SCORM stands for.     
9. I can publish an Accessible iSpring project.     
10. I can create a screen recording.     

IconLogic, Inc.
[Link]
“Skills and Drills” Learning

Preface
This Section Covers:
• iSpring Suite’s Role in eLearning, page 2
• Designing Slides Within PowerPoint, page 3
• Fonts and Learning, page 4
• Planning eLearning Projects, page 7
• eLearning Budgeting Considerations, page 8
• Scripts for Software Demonstrations, page 10
• Storyboarding, page 11
• The Value of Audio, page 16
iSpring Suite10: The Essentials

iSpring Suite’s Role in eLearning

It’s likely that you’ve used Microsoft PowerPoint at least a few times. As far as I’m concerned,
PowerPoint is an awesome program, and you can easily create visually stunning presentations
with the tool. Unfortunately, the vast majority of the presentations created with PowerPoint are not
very good. I’m betting that you have seen your fair share of presentations containing too many
slides packed with as much text and clipart as possible. There’s often an obnoxious use of colors
and fonts. The layouts are predictable and boring. Most of the slides have a main headline, a
subhead, a bulleted list, clipart images, and copious amounts of animation (the bullets fly here,
there, everywhere. There’s a name for those kinds of presentations: Death by PowerPoint.

When learners are threatened with Death by PowerPoint, most will either avoid the presentation
or quickly click from one slide to the next to end the misery as soon as possible. There’s typically
little interaction in those deadly presentations beyond clicking forward and back buttons.

Given how PowerPoint gets most of the blame when someone presents a Death by PowerPoint,
it’s easy to be a PowerPoint hater. However, I am not a hater. I happen to think that in the hands
of a creative person, PowerPoint can be used to develop great presentations. While I love
PowerPoint, it cannot be used to create compelling, engaging eLearning—asynchronous training
content is available online, 24-hours per day, 7 days per week.

Why can’t you create awesome eLearning with PowerPoint? First, PowerPoint does not feature
the kind of interactive tools necessary to engage learners. I know, you can animate anything and
everything, and you can add interactive buttons to a PowerPoint slide. But animations and/or
forward and back buttons do not constitute a high level of learner engagement. In most
PowerPoint presentations, there’s little to no opportunity to gauge learner comprehension of the
content because most versions of PowerPoint do not include scoreable quizzes. Recent updates
to PowerPoint do finally allow you to add quizzes via Forms, but the feature is limited.

When the time comes to deliver content created in PowerPoint to learners across the globe,
there’s no HTML5 output to allow for seamless viewing over a web browser. Learners either need
to have PowerPoint installed on their computers or download the PowerPoint player from
Microsoft. And although you can upload a PowerPoint presentation into a Learning Management
System (LMS) as a course asset, there is no way to make the presentation SCORM or AICC-
compliant so that learner progress can be tracked by the LMS or administrators.

So what do you do when the boss tells you to use PowerPoint to create the company’s flagship
eLearning course? You get yourself an eLearning development tool, and that’s where the iSpring
Suite comes in. The suite is a collection of awesome tools that work with PowerPoint to help you
create killer eLearning courses.

After installing the iSpring Suite on your computer and then starting PowerPoint, you’ll find that
there’s a new tab on the PowerPoint Ribbon: iSpring Suite. The image below shows the iSpring
Suite 10 tab, along with its specific set of eLearning tools.

At the far left of the iSpring Suite 10 tab, you’ll find recording tools for both audio and video. As
you move right, you’ll see tools for adding interactions, characters, and more. You’ll be using most
of the tools on the tab, along with the standard PowerPoint tools, as you move through the guided
activities in this book.

2 © 2021, IconLogic, Inc. All Rights Reserved.

 Preface > Designing Slides Within PowerPoint

Designing Slides Within PowerPoint

As mentioned earlier, working with iSpring Suite means you also need to work within PowerPoint.
It stands to reason that the better your PowerPoint presentation looks, the more likely it is that
your learners will want to consume the content you publish.

I saw a guy the other day wearing a t-shirt that read, “Guns don’t kill people, people kill people.”
Often the same holds true for PowerPoint presentations. “PowerPoint doesn’t kill presentations;
people kill presentations.”

It’s easy to point the finger at PowerPoint for making office meetings unsuccessful and
presentations a snore, but the truth is that poor design is really to blame.

The good news is that you don’t have to be a seasoned designer to produce beautiful and
effective PowerPoint presentations. Here are a few tips to get you started:

 There are certainly occasions when a bullet really is the most successful way to
convey an idea. However, just because PowerPoint defaults to using a bulleted format
doesn’t mean that you should go with the flow and present all your information with a
bullet in front of it.

 Try splitting the bullets up into separate slides with a single image to illustrate each
point, or forgo the text altogether and replace it with a chart, diagram, or other
informative image.

 It is not necessary to have every bit of information you cover on the slide. Encourage
your audience to listen and, if necessary, take notes based on what you say, not what
is displayed on the slide.

 Nothing says “High School Presentation Circa 1997” quite like a dancing animated
image clumsily plopped on a rainbow gradient background with a big, garish WordArt
title (complete with myriad animation effects).

 Keep in mind that PowerPoint presentations are plentiful—particularly bad ones. Trust
us, your learner will not be impressed with how many moving, colorful parts each slide
contains.

 Consider using photographs on your slides instead of clipart. PowerPoint comes

preloaded with photographs you can use. And there is an extensive set of
backgrounds, images, and icons that come with iSpring Suite.

If you find the selection isn’t enough to suit your needs, try looking online for stock
photos. There are many free sites, but keep in mind that to save time and frustration
(and improve on the selection and quality), you might want to set aside a budget to pay
for the photographs.

© 2021, IconLogic, Inc. All Rights Reserved. 3

iSpring Suite10: The Essentials

Fonts and Learning

There is no denying that the most important thing about eLearning is solid content. But could you
be inadvertently making your content harder to read and understand by using the wrong fonts? Is
good font selection really important? Read on to discover the many surprising ways fonts can
affect your content.

Some Fonts Read Better On-Screen

eCommerce Consultant Dr. Ralph F. Wilson did a study in 2001 to determine if serif fonts (fonts
with little lines on the tops and bottoms of characters, such as Times New Roman) or sans serif
fonts (those without lines, such as Arial) were more suited to being read on computer monitors.
His study concluded that although Times New Roman is easily read in printed materials, the lower
resolution of monitors (72 dpi vs 180 dpi or higher) makes it much more difficult to read in digital
format. Arial 12 pt was pitted against Times New Roman 12 pt with respondents finding the sans
serif Arial font more readable at a rate of 2-to-1.

Wilson also tested the readability of Arial vs. Verdana on computer screens and found that in font
sizes greater than 10 pt, Arial was more readable, whereas Verdana was more readable in font
sizes 10 pt and smaller.

So should you stop using Times New Roman in your eLearning lessons? Not completely. For
instance, you can still use Times New Roman for text content that is not expected to be skimmed.

Some Fonts Increase Trust

A study by Sharath Sasidharan and Ganga Dhanesh for the Association of Information Systems
found that typography can affect trust in eCommerce. The study found that to instill trust in online
consumers, you should keep it simple: “To the extent possible, particularly for websites that need
to engage in financial transactions or collect personal information from their users, the dominant
typeface used to present text material should be a serif or sans serif font such as Times New
Roman or Arial.”

If you feel your eLearning content will be presented to a skeptical audience (or one you’ve never
worked with before), dazzling them with fancy fonts may not be the way to go. I’m not saying that
you shouldn’t use fancy fonts from time to time to break up the monotony of a dry lesson, but
consider using such nonstandard fonts sparingly. Use the fancy fonts for headings or as accents
but not for the bulk of your text.

The Readability of Fonts Affects Participation

A study done at the University of Michigan in 2008 on typecase in instructions found that the
ease with which a font in instructional material is read can have an impact on the perceived skill
level needed to complete a task.

4 © 2021, IconLogic, Inc. All Rights Reserved.

 Preface > Fonts and Learning

The study found that if directions are presented in a font that is deemed more difficult to read, “the
task will be viewed as being difficult, taking a long time to complete and perhaps, not even worth
trying.”

Based upon the aforementioned study by Wilson, it is probably not a good idea to present
eLearning material, especially to beginners, in a Times New Roman font, as it may make the
information seem too difficult to process or overwhelming.

Most Popular Fonts

I polled my customers and former students and asked which fonts they tended to use in
eLearning. Here is a list of the most popular fonts:

 Verdana
 Helvetica
 Arial
 Calibri
 Times
 Palatino
 Times New Roman
 Century Schoolbook (for print)

© 2021, IconLogic, Inc. All Rights Reserved. 5

iSpring Suite10: The Essentials

Fonts and Personas

If you are creating eLearning for business professionals, you might want to use a different font in
your design than you would if you were creating eLearning for high school students. But what font
would you use if you wanted to convey a feeling of happiness? Formality? Cuddliness?

In a Microsoft-funded study by A. Dawn Shaikh, Barbara S. Chaparro, and Doug Fox, the
perceived personality traits of fonts were categorized. The table below shows the top three fonts
for each personality objective.

Source: [Link]

6 © 2021, IconLogic, Inc. All Rights Reserved.

 Preface > Planning eLearning Projects

Planning eLearning Projects

By the time you finish the last lesson in this book, you should be able to use the Suite to create
some compelling, technically sound eLearning lessons. However, just because you will soon be
able to publish technically sound content does not necessarily mean you will go out and create
good eLearning. If you want to create good, useful lessons, you have to plan ahead. Before
creating an eLearning lesson using iSpring Suite, ask yourself the following questions:

 Who is my audience? Are you training children or business professionals? The images
you use and the interactions you create will need to take your specific audience into
consideration.

 How is my eLearning content relevant to my learner? Will my content motivate my

learners? Is there an appropriate amount of context?

 Is my content expected to bring about change? If yes, what specific change(s)? How
do I plan to track that change?

 Do I want my lessons to contain images and background music? If so, where will I get
those assets? While iSpring Suite comes with assets if you have a subscription, those
assets may not be enough. In that case, you’ll need a reliable source for gathering
additional assets. For instance, I use pay services such as [Link] for
many of the images I use in my eLearning lessons. I also rely heavily on eLearning
resources, such as [Link] for assets appropriate for eLearning.

 Do you need to capture learner data such as quizzes? If so, you’ll likely need an LMS.
You’ll learn more about LMSs beginning on page 120.

When planning projects, keep in mind that the most useful lessons contain the following basic
elements:

 Title slide (telling the learner what they are going to learn)
 Lesson slides containing narration, music, and other sound effects
 Images and animations
 As much interactivity as possible (via interactions and buttons)
 A quiz (to gauge the effectiveness of the lesson)
 An ending slide (reviewing what the learner learned)
Above all, remember the mantra used in the best training courses world-wide: tell them what
you’re going to teach them, teach them, and then tell them what you taught them. If your
eLearning content created with iSpring Suite takes this mantra into account, there’s a very good
chance you’ll not just create eLearning content, you’ll create successful eLearning content.

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iSpring Suite10: The Essentials

eLearning Budgeting Considerations

Many new eLearning developers underestimate the time needed to produce eLearning content
with PowerPoint and iSpring Suite. The following table should help.

Project Size Number of Production Hours

Small Projects (1-20 slides) 1-4 hours
Medium Projects (21-40 slides) 5-7 hours
Large Projects (41-70 slides) 8-10 hours
Bloated Projects (more than 71- slides) Consider splitting lessons this large into
smaller presentations.

What Production Does Not Include

I bet you’re wondering what “production” means, especially considering that most of the projects
you create will likely be in the medium or large categories (21-70 slides) and take you, on
average, up to 10-hours to produce.

To begin, let’s consider what “production” does not include. An effective 1-hour eLearning course
will not play for 60 consecutive minutes. Given today’s distractions, the perfect playtime for any
one eLearning lesson is between 3 and 7 minutes (a 5-minute playtime is ideal). A 5-minute
playtime means that a 60-minute eLearning course would consist of 12, 5-minute lessons.

Before you can even think about creating an eLearning course, you’ll need a script and/or
storyboard (see page 10). A general rule of thumb is that it takes up to 40 hours to write every 1
hour of eLearning. Depending on how fast you write, you could easily save some time here (if
you’re a fast writer). However, you could also double those hours if you’re new to creating
eLearning content (or perhaps you simply write slowly).

If you’re going to include voiceover audio (see page 38), you’ll first need to write a voiceover
script. Many writers budget at least 50 percent of the time it takes to write a standard script to
write a voiceover script. And some writers say that writing a voiceover script is just as difficult as,
if not more difficult than, writing a step-by-step eLearning script. To be safe, you should budget
the same number of hours to write a voiceover script as you budget for the eLearning script.

Production won’t include creating a PowerPoint template, a completed shell project that you will
use as the basis of all of your projects. It’s not difficult to create a template, but it will take time. An
ideal template contains placeholders, an introduction slide, transitional slides, a conclusion slide,
and a quiz placeholder. I typically budget up to 10 hours to create a project template.

What Production Does Include

A single interactive PowerPoint/iSpring Suite eLearning lesson could take several hours to
produce. What’s part of the production process?

You’ll spend a lot of time working with every PowerPoint slide. Adding the content and the images
will take time. Beyond the slide content and images, you’ll be adding interactive objects. You’ll
also likely be adding audio to the presentation (if you’re lucky, the audio won’t need any editing,
but it’s likely you’ll need to spend time editing the audio).

To measure the success of your eLearning lesson, you’ll need a quiz. It’s going to take time to
write the questions, the answers, and the distractors. If you’ve never written questions and
answers for a quiz, it’s not as easy as you think. And it’s going to take time. You should budget
15-20 minutes per question (and keep in mind that the average eLearning lesson should contain
no more than one question for each minute of eLearning playtime).

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 Preface > eLearning Budgeting Considerations

During the production process, you’ll be previewing your project... a lot. That takes time (you
cannot do any work in iSpring as the preview is created).

When your work is done, you’ll publish the project and possibly upload the published assets files
to a web server or LMS. You will be testing the lessons for scoring or interactivity errors. After
that, you’ll need to fix problems you run across (and there will likely be plenty of problems that
need to be fixed). After fixing those problems, you’ll need to republish, repost, and retest.

Add it all up, and your budget looks something like this (keep in mind that the timing below does
not include the time it will take to record and edit your own voiceover audio):

 40-80 hours to write an eLearning script or create the storyboard to support 12, 5-
minute lessons for a 1-hour course.

 120 hours to edit, produce and test 12, 5-minute lessons for a 1-hour eLearning
course.

 40-80 hours to write a narration script to be used by your narrator.

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iSpring Suite10: The Essentials

Scripts for Software Demonstrations

When developing eLearning for software demonstrations or simulations (using eLearning tools
like Adobe Captivate), it’s a great idea to begin with a script—a detailed list of step-by-step
instructions. When I have created text-based eLearning scripts, or received them from clients, I’ve
generally seen them in two flavors: paragraphs and tables.

Scripts in Paragraph Format: If you are creating a script for eLearning, your text should be
formatted in a way that is easy to follow. You can format the script in paragraphs, but you will
need to clearly label the parts. You may find that formatted paragraphs are all you need.
However, I recommend a table or grid format for a script that will be developed into eLearning.

 Step Number
 Screen: Display the document
 Action: Move the cursor to the Format menu and click Format
 Caption: Click Format
 Voiceover: Now let’s open the Format menu to get started with formatting the
document.

Scripts in Table Format: Below is a picture of a sample script used to create an Adobe Captivate
eLearning lesson. The script was created in Microsoft Word. You’ll find the script among the
assets within the iSpring10Data folder (the file is called SampleScript).

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 Preface > Storyboarding

Storyboarding
When the training objective is a soft skill, such as how to interact with others in the workplace or
how to comply with legally required behavior, there may be no step-by-step process to spell out.
Instead, you have to describe and demonstrate the behavior in a way that engages the learner.
This is where the screen writing part of writing training materials comes into play.

You can present soft skills, which is typically what iSpring Suite is used to create, through slides
or videos. Either way, the material must be both clear and engaging.

Here is a typical plotline for soft skills training.

 Statement of a real-world problem, challenge, or requirement

 Illustration of what happens on failure
 Demonstration and description of how to succeed
 Confidence check or evaluation
A visual storyboard allows you to plan what is pictured or acted out as well as what is said for
each slide or scene. Even if you are not an artist, you can sketch the basics of the characters,
setting, and behavior for each scene. In fact, take a look at the image below. I think that you will
agree that the image is not a work of art. Nevertheless, you can tell that it depicts two people
meeting in the reception area of an office. Even if the images mean something entirely different to
you, you will be writing the script for these images in the Confidence Check that follows.

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iSpring Suite10: The Essentials

Storyboard Confidence Check

Here are the visual storyboards for a training unit on how to greet a visitor to
your office. Write the script for these scenes. Include a voiceover for each
scene, briefly describe the action, and create dialog for the two actors in each
scene as well. Some screens will have voiceover only.

Objective:

At the end of this lesson, you will be able to list at least four key behaviors in
welcoming a guest to your office. In addition, you will have developed a
specific plan for how to do this in your own office setting.

12 © 2021, IconLogic, Inc. All Rights Reserved.

 Preface > Storyboarding

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iSpring Suite10: The Essentials

Suggested Answers

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 Preface > Storyboarding

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iSpring Suite10: The Essentials

The Value of Audio

You’ll learn how to record, import, and edit audio files beginning on page 41. Research has shown
that voiceover audio, even if it isn’t highly produced, enhances the learning experience when
compared to eLearning lessons with no audio. If your budget allows, the ideal way to approach
audio is to write a voiceover script and then send the script to a voiceover professional. The cost
to work with a professional can vary from state to state and region to region. I’ve seen audio cost
as little as a few pennies per word, to several dollars per word. Still other voiceover professionals
don’t charge by the word at all, they charge by the page.

If you prefer to record the audio yourself, you do not need to have any prior experience recording
audio. Nor do you need to have a deep, radio-personality voice. In fact, regular everyday people
record perfectly wonderful audio every day. And you’ll soon discover that recording audio (or
importing audio files) from within iSpring Suite is very easy. All you really need to record audio is
a microphone either hooked up to your computer or built-in. (While some built-in microphones
record audio very well, you’ll almost always get better results if you use an external microphone or
headset.)

Should Voiceover Audio Match the Screen Text?

I spoke to a learner who relayed a frustrating experience she had with an eLearning course. She
needed information about coding web pages using HTML5. She accessed a training site and
played an eLearning demo that explained how to redefine an HTML tag. During the video, the
learner found herself both listening to the voiceover audio and reading the text on the screen. She
quickly realized that the slide text was identical to the voiceover audio. At about the same time,
because she had been trying to figure out whether the voiceover really was the same as the slide
text, she realized that she had not absorbed some of the content. She also noticed that she could
read the text on the screen faster than the narrator, so she turned off the audio and just read the
rest of the slide text.

In the end, the learner told us that the decision to turn off the audio was a mistake. She felt that
she would have had a better learning experience if she had listened to the audio while focusing on
the videos and ignoring the printed captions at the bottom of the screen.

The learner experienced first-hand what I have heard from others: screen text that is identical to
the voiceover narration can be a distraction rather than an added value to the learning process.
Ideally your slides will have graphics, animation, or video accompanied by voiceover—with little or
no text on the screen at all. Because learners are trying to pay attention to the visuals, the need to
move their eyes to focus on the accompanying screen text can be difficult. Having a voiceover
explain the visuals enables the learner to absorb the audio and visual information at the same
time.

Does that mean your PowerPoint slides should never include text or bulleted lists? Of course not.
Sometimes screen text is required simply because there is no voiceover or the learner may not
have access to the voiceover.

Other times when text should appear on screen are:

 When there is no visual graphic and the caption text is the only information being
presented

 When the text is closely integrated with the graphics—as labels rather than separate
descriptions

 When the information being covered is complex and benefits from both audio and
visual presentation, as with math equations or chemical formulas

 When the information may be needed over time, as in instructions for a learning
exercise where the learner may need to repeatedly refer to the instructions

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“Skills and Drills” Learning

Module 1: Getting Started with

iSpring Suite
In This Module You Will Learn About:
• The iSpring Suite 10 Interface, page 18
• Characters, page 25
• Backgrounds and Templates, page 32

And You Will Learn To:

• Explore an Existing Project, page 19
• Publish Output to Your Computer, page 23
• Insert and Resize a Character, page 25
• Insert a Background, page 32
• Insert Template Slides, page 35
iSpring Suite10: The Essentials

The iSpring Suite 10 Interface

As mentioned in the Preface (page 2), iSpring Suite is an eLearning development companion for
Microsoft PowerPoint. You access the tools that comprise the iSpring Suite two ways: via the
iSpring Suite 10 tab on the PowerPoint Ribbon or start iSpring Suite’s Quick Start via the
Windows Start menu (shown below).

Courses: Creates a blank PowerPoint presentation. You’ll create a course from scratch
beginning on page 32.

Quizzes: Adds an interactive quiz to a PowerPoint presentation that can be set up to report
scores to a Learning Management Systems (LMS). You’ll learn about quizzes beginning on
page 98.

Simulations: Creates branching scenarios/dialog simulations. You’ll learn about this feature
beginning on page 82.

Screencasts: Creates software video demonstrations including some nifty annotations. You’ll
learn about this feature beginning on page 91.

Interactions: Adds interactive objects to PowerPoint slides. You’ll learn about interactions
beginning on beginning page 76.

Books: Creates a slick-looking book from a PowerPoint presentation, Word document, or PDF.
You’ll publish a book during a Confidence Check on page 126.

iSpring Space: A web-based platform for authoring collaboration and review.

During the first few guided activities in this book, you’ll open an existing presentation created
collaboratively with PowerPoint and iSpring Suite. You’ll then have an opportunity to get
comfortable with some of the tools unique to the iSpring Suite 10 tab on the PowerPoint Ribbon.

Note: Before moving forward, ensure that you have downloaded and installed the
iSpring10Data assets as directed in the About This Book section of this book
(page viii).

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 Module 1: Getting Started with iSpring Suite > The iSpring Suite 10 Interface > Explore an Existing Project

Guided Activity 1: Explore an Existing Project

1. Using Microsoft PowerPoint, open the [Link] presentation from the
iSpring10Data folder.

The AquoSafetyDemo presentation was created using standard features found in

PowerPoint combined with iSpring Suite’s tools. At first glance, the presentation looks like
any other PowerPoint presentation. As mentioned in the Preface of this book, iSpring
Suite’s relationship within PowerPoint seems subtle, as the only apparent change to the
PowerPoint interface is the addition of the iSpring Suite 10 tab on the Ribbon (shown
highlighted below).

2. Use the iSpring Suite 10 tab on the Ribbon to preview the eLearning lesson.

 on the PowerPoint Ribbon, select the iSpring Suite 10 tab

 on the iSpring Suite 10 tab, click the Preview drop-down menu and choose Preview
Entire Presentation

Generally speaking, when you click the

bottom half of a tool within PowerPoint, you’ll
see menu items. If you click the top part of the
tool, the most common item within the menu is
selected for you.

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iSpring Suite10: The Essentials

A preview of the presentation appears that looks and behaves much as it would if you
published the lesson.

The presentation contains images, videos, audio, and a quiz. You will learn how to work
with these kinds of features as you work through the lessons in this book.

Note: If there are iSpring components in a PowerPoint presentation, such as an

iSpring quiz or an interaction, they will not appear in the presentation if iSpring
Suite is not installed on the computer. When it comes to previewing, iSpring
components will not preview in a standard PowerPoint Slide Show. You can only
preview iSpring components when the presentation is previewed using iSpring
(via the iSpring Suite 10 tab on the Ribbon > Preview.)

3. Spend a few moments going through the presentation.

At the top of the window, notice that there are five icons. If you click each of the icons, you
will see what a user might see if using a computer, tablet, or phone.

4. When finished previewing the project, close the preview window.

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 Module 1: Getting Started with iSpring Suite > The iSpring Suite 10 Interface > Explore an Existing Project

5. Explore the iSpring Suite tool groups.

 at the far left of the iSpring Suite 10 tab, observe the Narration group of tools

You’ll use the tools in the Narration group to record, import, edit, and sync audio.
You’ll work with audio beginning on page 38.

 just to the right of the Narration group, observe the Insert group

The Insert group gives you access to quizzes, interactions, screen recordings, and more.
When it comes to adding some awesome interactive components to your project, this is
the place to look.

 still working on the iSpring Suite 10 tab, notice the Content Library group

As you build your projects, you’ll come to appreciate the Content Library where you find a
collection of templates, icons, and characters that you can use on your slide. Access to
these assets is included with the iSpring Suite subscription ([Link]/
ispring-suite).

 on the iSpring Suite 10 tab, notice the Presentation group

The Presentation group lets you control how each of the slides in the presentation
behaves. Do you want them to be clickable? Do you want them to move forward by
themselves? How about building a branching scenario? You’ll control all of the options via
Slide Properties. If there are resources you’d like to add to your presentation or you’d like
to include your corporate logo, you’ll find the options available in the Presentation
Resources. And the Player allows you to include an Outline, Notes, and more.

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iSpring Suite10: The Essentials

 on the iSpring Suite 10 tab, notice the Publish group

There are two options in the Publish group: Preview and Publish. You’ve already used the
Preview icon to see how your eLearning content will look if you publish it. The Publish
feature is something you’ll use if your project is finished and you’re ready to make it
available for your learners.

 on the iSpring Suite 10 tab, notice the About group

The Options icon allows you to set up your microphone and webcam. Updates helps to
ensure that you’re running the latest and greatest version of iSpring Suite. Help gives you
access to, among other things, a wonderful Community of like-minded eLearning
developers and professionals who answer iSpring Suite questions. The Help menu’s
About option lets you know which version of iSpring Suite you’re currently using and
provides information about the license. And if you have an account to iSpring Space, you
can login via the Log in area.

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Module 1: Getting Started with iSpring Suite > The iSpring Suite 10 Interface > Publish Output to Your Computer

Guided Activity 2: Publish Output to Your Computer

1. Ensure that the [Link] presentation is still open.

2. Open the Publish dialog box.

 from the Publish group on the iSpring Suite 10 tab, click
Publish

The Publish dialog box opens. This is the dialog box you will use
once you have finished creating your eLearning lesson using
iSpring Suite. To create eLearning content, you need both Microsoft PowerPoint and
iSpring Suite. Before learners can use your output, you need to publish the presentation
and then upload it to a web server, to iSpring Space, iSpring Learn, or to a LMS.

3. Review the options when publishing locally.

 from the categories at the left of the Publish dialog box, click My Computer

You can Output your project as HTML5 or as a Video. If you publish your content as
HTML5 and upload the output files to a server, it remains interactive when accessed by
learners. If you publish as a video, interactivity that you’ve added to the presentation
(such as a quiz) won’t work.

4. Publish output to your computer.

 from the categories at the left of the Publish dialog box, click My Computer
 at the right of the Folder area, click Browse
 open the PublishProjectsHere folder
 click the Select Folder button
 from the Output Options area, ensure HTML5 is selected
 click the Publish button

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iSpring Suite10: The Essentials

The Publishing is complete dialog box appears. And just like that, you’re a published
eLearning author. Congratulations!

 click the View Course button

The output opens in your default web browser.

5. Close the browser window.

6. Return to PowerPoint and close the Publishing is complete screen.

7. Close the AquoSafetyDemo presentation. There is no need to save the presentation if you
are prompted.

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 Module 1: Getting Started with iSpring Suite > Characters > Insert and Resize a Character

Characters
Finding quality, royalty-free photographs is always a challenge, especially if you’re looking for
people that you can use throughout your iSpring Suite projects as guides. Fortunately, iSpring
Suite comes with a wonderful assortment of Characters that are free to use in your iSpring
projects.

Guided Activity 3: Insert and Resize a Character

1. Using Microsoft PowerPoint, open CharacterMe from the iSpring10Data folder.

2. Insert a Character onto slide 2.

 go to slide 2
 on the Ribbon, click the iSpring Suite 10 tab
 from the Content Library group, click Characters

The Characters — iSpring Content Library window opens.

 in the Search box, type Samantha and press [enter]

The image catalog is filtered to show only those images labeled Samantha.

 select the second version of Samantha

Note: In the first image above, notice that there is a padlock next to the character
indicating that only one pose will be available for use. The full suite license to
iSpring Suite Max is required to access all the Content Library assets. In the
second image, I’m logged into iSpring Suite Max so the padlock is removed.

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iSpring Suite10: The Essentials

Several poses appear.

 select any pose that you think looks welcoming (if you’re using the trial version of
iSpring suite, only the first pose is unlocked and available for use)

 click the Insert button

The selected Character appears in the middle of the slide.

3. Resize an image.
 on slide 2, right-click Samantha and choose Size and Position
The Format Picture panel appears at the right of the PowerPoint window.

 change the Scale height to 30 and then press [enter]

Notice that because Lock aspect ratio is selected by default, the Scale width of the
image automatically changes to 30.

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 Module 1: Getting Started with iSpring Suite > Characters > Characters Confidence Check

4. Reposition the image.

 drag Samantha to the left side of the slide until your slide is similar to the image below

Characters Confidence Check

1. Go to slide 3 and add another version of the Samantha character.
2. Resize and position the character at the left of the slide, similar to the
positioning shown below.

3. Go to slide 6 and add a picture of Samantha facing left.

4. Position the new character between the word me and the word myself.
5. Still working on slide 6, copy and paste the left-facing character to get a second copy.
6. Position the copied character directly on top of the original.

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iSpring Suite10: The Essentials

7. On the Picture Format tab of the PowerPoint Ribbon, click the Rotate drop-down menu
and choose Flip Horizontal.

8. Position the two characters next to each other similar to the image below.

9. Select the Home tab on the Ribbon and, from the Editing group, click the Select drop-
down menu and choose Selection Pane.

You will soon add animations to slide objects. Naming the objects first makes it easier to
animate them later.

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 Module 1: Getting Started with iSpring Suite > Characters > Characters Confidence Check

10. Select the first image and, on the Selection Pane, change the name of the image to
imageLeft.

11. Change the name of the second image to imageRight.

12. Change the name of the text box containing the word Me to Me.
13. Change the name of the text box containing the word Myself to Myself.

Next, you’ll animate slide objects.

14. On the Selection pane, select both imageLeft and Me. (You can select noncontiguous
objects by pressing [ctrl] and clicking the objects on the Selection pane.)
15. Select the Animations tab on the Ribbon and select the Fade animation.

The selected objects now fade onto the slide. That’ll be a nice effect but what will make it
even better is to have both images fade out and then have the other two objects fade in.
You’ll take care of that next.

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iSpring Suite10: The Essentials

16. With both objects still selected, Select the Animations tab on the Ribbon and select
Add Animation.

17. From the Exit animations, choose Fade.

18. Using the Selection pane, select both imageRight and Myself.
19. Apply the Fade animation to both selected objects.

20. On the Animations tab, select Animation Pane.

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 Module 1: Getting Started with iSpring Suite > Characters > Characters Confidence Check

The Animation Pane allows you to see and manage the animations on a selected slide.
For instance, you can drag or stretch any of the squares next to each animation to either
extend that animation’s playtime or delay when the animation occurs.

21. On the slide, position the two Samantha images on top of each other similar to what is
shown below.

22. From the iSpring Suite 10 tab on the Ribbon, Preview the selected slide.
Each time you click the slide, you’ll see the fade-in and fade-out animations. After you
learn about audio during the next module, you’ll be able to synchronize animations like
these with audio.

23. Save and close the PowerPoint presentation.

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iSpring Suite10: The Essentials

Backgrounds and Templates

You’ll find iSpring’s Backgrounds and Templates helpful as you kick-start your project.
Backgrounds allow you to take any blank slide and enhance it with supplied background images.
Templates let you add one or multiple slides to a project that, in addition to containing an
assortment of theme-related background images, include helpful text placeholders that suggest
content that you might want to incorporate.

Guided Activity 4: Insert a Background

1. Insert a Hospital Background onto a slide.

 ensure that PowerPoint is open

 create a new, blank PowerPoint presentation
 select the iSpring Suite 10 tab on the Ribbon
 from the Content Library group, click Backgrounds

The Backgrounds—iSpring Content Library window opens.

 from the list at the left, select Hospitals

 select any of the background images

 click the ‫‫‬Insert button

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 Module 1: Getting Started with iSpring Suite > Backgrounds and Templates > Insert a Background

The selected image is added to the presentation and automatically sized to fit perfectly on
the slide.

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iSpring Suite10: The Essentials

Backgrounds Confidence Check

1. Insert a Character from the Medicine category onto the background.
(You learned about Characters on page 25.)
2. Resize and reposition the Character as appropriate to work best with
the Background image.

3. Insert a few blank slides into the presentation and then spend a few moments adding
backgrounds and characters as appropriate.

4. When finished, save the presentation to the iSpring10Data folder as MyScene. Leave the
project open for the next activity.

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 Module 1: Getting Started with iSpring Suite > Backgrounds and Templates > Insert Template Slides

Guided Activity 5: Insert Template Slides

1. Ensure that the MyScene presentation you created during the last activity is still open.

2. Insert Template slides.

 select slide 1
 from the iSpring tab on the Ribbon, Content Library group, click Slide Templates

The Slide Templates—iSpring Content Library window opens.

 from the Slide type list at the left, select Opening

 from the middle of the Slide Templates dialog box, scroll down to the
Hospital Scenario category
 select all three slides in the Hospital Scenario group

 click the Insert button

Three slides are added to your presentation.

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iSpring Suite10: The Essentials

Templates Confidence Check

1. Using the PowerPoint Filmstrip, drag the three new slides to the top of
the other presentation slides.

2. On slide 1, edit the placeholder text as shown below.

3. On slide 2, edit the

placeholder text as
shown at the right.
4. Spend a few
moments adding
some Content slide
types from the
Hospital Scenario
templates.
5. Save and close the
presentation.

36 © 2021, IconLogic, Inc. All Rights Reserved.