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Response to Client Contract Concerns

The document outlines a client complaint regarding a delayed and incorrect contract draft. In response, the author clarifies that the draft reflects the requestor's inputs and was delivered promptly after the request was made. The author offers to make any necessary adjustments to meet the client's expectations and emphasizes collaboration to resolve the issues quickly.

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vibhanshugk
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7 views2 pages

Response to Client Contract Concerns

The document outlines a client complaint regarding a delayed and incorrect contract draft. In response, the author clarifies that the draft reflects the requestor's inputs and was delivered promptly after the request was made. The author offers to make any necessary adjustments to meet the client's expectations and emphasizes collaboration to resolve the issues quickly.

Uploaded by

vibhanshugk
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Recruitment Task: Candidate Response to Client Complaint

Scenario:

You receive the following email from a stakeholder representing one of our
clients:

---

Subject: Urgent: Contract Drafting Concerns

Dear [Your Name],

I hope this message finds you well. I am writing to express my concerns


regarding the recent contract that your team was tasked with drafting for
us.

Unfortunately, the contract we received is not only incorrect, but it was also
delivered a month later than we had anticipated. This delay has significant
implications for our ongoing projects and has caused frustration among our
team.

I would appreciate your prompt attention to this matter, as we need to


resolve these issues immediately.

Thank you for your understanding.

Best regards,

[Client Stakeholder Name]

[Client Company]

[Contact Information]

---

Task:

Draft a response to the client stakeholder addressing their concerns. Mind


that while talking to the contract champion who was dealing with this
assignment you got to know that the contract reflects all details provided by
the requestor and, that in fact, is was requested only two days ago.
Response:

Hello,

Thank you for bringing this up. I can understand how delays & discrepancies
can impact project progress.

I’ve reviewed the concern with the dedicated team and would like to bring to
your attention that the current draft reflects all inputs and details suggested
by the requester. This request was formally shared with us two days ago (10 th
Nov 2025), following which the draft version was promptly prepared and
delivered.

We want to ensure the draft fully meets your expectations. If there are any
specific sections you believe need adjustment or additional information,
please share the details or we can get over a quick call to address the gaps.
I’ll get our team to prioritize those revisions. Our goal is to align the contract
with your requirements without any further delay.

Thank you again for your understanding and collaboration.

Regards,

Vibhanshu Arora

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