1 Organization
The civil department has to undertake all preventive, schedule, unscheduled maintenance for
smooth functioning of system and will include minor repair replacement but exclude work
related to structural deficiencies and periodic replacement based on age and condition basis.
During the DLP period other contractor to be informed for any defective material or poor
workmanship.
CEO
CMO
Senior Expert Civil and Track
Manager- Civil
AM -civil AM -civil
Stage-01 and 03 Third party (NCRTC)
contracts Stage-02 and 04
JE-01 JE-03 JE-04 JE-06
Tech-01 Plumber- Tech-03 Plumber-03 Tech-04 Plumber-
01 Tech-06 Plumber-6
04
JE-02 JE-05
Tech-02 Plumber-02 Tech-05 Plumber-05
Mason Helper Sewer
man
DBRRTS STAFF
Revisio Date of revision Pages
n 22/02/2024 [1] / [4]
00
The information contained in this document is confidential and may not be used, published or redistributed without the prior
written consent of DB RRTS Operations India Private Limited.
Outsourced Staff
2 Work Force details
Total DBRRTS manpower for Civil maintenance of Stage-01 to 04 is as Follows: -
S.n Designation Nos
o
1. Manager 1
2. Assistant Manager 2
3. Junior Engineer 6
4. Technician 6
5. Plumber 2
TOTAL 17
Total outsourced staff for Stage-1 to 4 is as Follows: -
S.n Designation Nos
o
1. Plumbers 4
2. Mason 1
3. Helper 1
4 Sewer man 1
Work Force with deployment
S.n Designati Organizati Name Key Responsibility area Additional
o on on responsibili
ty area and
reliver
1 JE-01 DBRRTS Chetan A03, A04, A05 & A06 Stage-03
singh
2 JE-02 DBRRTS Anil A02, A01, Z00 Stage-01
Vishwakarm
a
3 JE-03 DBRRTS Raja AS2, AD1 Stage-01 &
stage-03
4 JE-04 DBRRTS Nitish A07, A08, A09, A10, A11, Stage-04 &
Bhardwaj A12 02
5 JE-05 DBRRTS Abhiseka A13, A14, A15, A16, A17, Stage-02
Tandon
6 JE-06 DBRRTS To be on A18, A19, A20, A21, AD2 Stage-04
Board
7 Tech-01 DBRRTS Akash A03, A04, A05 & A06 Stage-03
Nagar
8 Tech-02 DBRRTS Sagar Singh A02, A01, Z00 Stage-01
Revisio Date of revision Pages
n 22/02/2024 [2] / [4]
00
The information contained in this document is confidential and may not be used, published or redistributed without the prior
written consent of DB RRTS Operations India Private Limited.
9 Tech-03 DBRRTS Mohd. Asif AS2, AD1 Stage-01 &
stage-03
10 Tech-04 DBRRTS Satyam A07, A08, A09, A10, A11, Stage-04 &
Saxena A12 02
11 Tech-05 DBRRTS Akash A13, A14, A15, A16, A17, Stage-02
Nagar
12 Tech-06 DBRRTS Ashutosh A18, A19, A20, A21, AD2 Stage-04
Dubey
13 Plumber- DBRRTS Dheeraj AS2, AD1, A06, A05 Stage-01
01
14 Plumber- Third party Harish ,A04,A03, A02,A01,Z00 Stage-01 and
03 03
15 Plumber- Third party Arun A07, A08, A09,A10,A11,A12 Stage-02
03
16 Plumber- Third party Rakshit A13, A14, Stage-04
04 A15,A16,A17,A18,
17 Plumber- DBRRTS Bodh ratan A19,A20,A21, AD2 Stage-02 and
05 04
18 Mason-01 Third party All stations as and when
required.
19 Helper-01 Third party All stations as and when
required.
20 Sewer Man Third party All stations as and when
required.
3 PM/Inspections details: - Daily and Weekly visual inspection of all
Stations
PM/Inspection activities are carried out as per O&M contract provision
Number of Inspection for all 25 stations year: - 9125
Presently Inspection of operational stations: - 3285
Proposed/Revised Number of inspections: - 1344
4 Corrective maintenance: -
(i) Minor repair to floors including replacement of broken tiles/stones/paver/tactile, floor
paint.
(ii) Minor/patch repair of plastering, patch painting in wall / Fire doors.
(iii) Minor repair to steps/railing of staircase
(iv) Replacement of broken sheets of roof ,ceiling.
(v) Repair of door /windows/shutters including greasing etc.
(vi) Repair/replacement of locks of door/windows
(vii) Repair of broken wall panels, column/wall cladding including filling of gaps
(viii) Replacement of broken urinals, wash basins, seats, mirror, partitions, vanity counters.
(ix) Replacement of defective taps, damaged pipe /pipe joints.
(x) Removing chokage of drainage pipes & manholes
(xi) Replacement of damaged glass
Revisio Date of revision Pages
n 22/02/2024 [3] / [4]
00
The information contained in this document is confidential and may not be used, published or redistributed without the prior
written consent of DB RRTS Operations India Private Limited.
(xii) Replacement of broken bird spikes
(xiii) Replacement of fire-resistant wool, if any
(xiv) Repair of leakage of pipes/ leakage from PEB/leakage from lifts or escalators, etc.
(xv) Repair of STP
(xvi) Replacement of Damaged ACP
(xvii) Screw fixing in Loosened Louvers, drainage pipe clamping, SS sheets in Gap closing
between stairs and Future escalator or any other locations
(xviii) Change of sheet, Screw fixing and silicone filling in damaged PEB roof sheeting.
(xix) Restoration of water supply.
(xx) Desilting of bell mouth and chambers in Parking.
(xxi) Trimming of trees, if required, obstructing operation.
(xxii) Repair of walkway, repair of cable tray & bracket.
• Repair of faulty switches
• Operator shall ensure that requisite stock of materials required for maintenance are
always available.
5 Major issue pending with OEM/NCRTC/ Netra: -
1. Pending replacement /rectification of PU Tactile tiles at stations.
2. Leakage issues at stations, including roofs, walls, and service areas.
3. STP/WTP operation and maintenance responsibility and resolution of related
deficiencies.
4. Leakages and mud accumulation in utility galleries, accessibility and safety.
5. Pending FCO points at Stage-01 stations.
6. Passenger amenities KPIs related to civil monitored by Operation department. While not
applicable to other departments.
7. Open drain covers in depot and Pending drain RCC work, disturbs ballast profile.
8. Water stagnation at track bed due to improper gradient/slope.
9. Municipal drain blockages at stations, leading to overflow and waterlogging.
[Link] of adequate anti-theft measures for services and assets.
[Link]/seepage in overhead water tanks due to absence or inadequate diameter of
drain-out pipes. Non-availability of ladders at stations for access to overhead water
tanks.
[Link]-provision of covers for open RCC tank manholes in pump rooms, posing safety risks.
[Link] defects and damages in various types of floorings at stations.
[Link] TDS levels in A-03 and A-06, resulting in surface deterioration and scaling.
[Link] system and controller which are installed are absconded, impacting system
operation.
[Link] project department has installed some of E&M assets, and contractual spares not
received pending formal takeover/closure.
[Link] of two borewells at certain stations, affecting water availability.
[Link] dedicated drain-out points for housekeeping wastewater at stations.
[Link]/removal of balance trees.
[Link] of façade and roof sheets (cases of roof blown during wind)
6 RAMS: -
Not Applicable
Revisio Date of revision Pages
n 22/02/2024 [4] / [4]
00
The information contained in this document is confidential and may not be used, published or redistributed without the prior
written consent of DB RRTS Operations India Private Limited.