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Assignment Activity 4
Bachelor of Business Administration
University of the People
BUS 1101-01 Principles of Business Management
Dr. Karen Cuttita
December 10, 2025
1. Two SMART Goals and Why They Qualify
SMART Goal 1: Improve My Leadership and Team-Management Skills
Within the Next 12 Months
SMART Justification
Specific: Focuses on leadership development, particularly communication, delegation,
and decision-making.
Measurable: Completion of one leadership course and leading at least two team
projects.
Attainable: Multiple online and workplace leadership development opportunities
exist.
Realistic: Leadership skills align with my career path and current responsibilities.
Timely: Clearly set for completion within 12 months.
SMART Goal 2: Strengthen My Professional Technical Skills by Earning a
Recognized Certification Within 8 Months
SMART Justification
Specific: Completion of one professional certification course directly linked to my
field.
Measurable: Passing the certification exam or completing all required modules.
Attainable: Certification programs are accessible online with flexible schedules.
Realistic: Enhances my current job performance and future opportunities.
Timely: Eight-month completion deadline.
2. Four Personal Improvement Strategies for Each
SMART Goal
For SMART Goal 1: Leadership Development
1. Enrol in a structured leadership development course (e.g., project management,
communication, or supervisory skills).
2. Seek mentorship from an experienced leader to gain guidance on decision-making and
conflict management.
3. Lead at least two team-based assignments or projects to practice real-world
application of leadership concepts.
4. Engage in monthly self-reflection and feedback sessions with colleagues to evaluate
strengths and areas for improvement.
For SMART Goal 2: Technical/Professional Certification
1. Register for an accredited online certification program aligned with my professional
field.
2. Create a weekly study plan with dedicated hours for coursework and exam
preparation.
3. Join online study groups or professional forums to gain insights from peers and
industry experts.
4. Complete practice assessments bi-weekly to monitor progress and identify areas that
require improvement.
3. Personal Balanced Scorecard
The Balanced Scorecard integrates goals, objectives, performance measures, and
improvement activities across different perspectives. Based on Figure 6.8.2 from the
textbook, my personal balanced scorecard is outlined below.
SMART Goals & Performance Improvement
Perspective
Objectives Measures Activities & Timeline
• Enrol in a 3–4-month
Goal 1: Enhance leadership • Certificate of leadership course. •
and team-management skills completion. • Lead one project by
Learning & Growth in 12 months. Objectives: • Feedback scores Month 6 and another
Complete leadership course. from team by Month 12. •
• Lead two projects. members. Monthly reflection and
mentorship meetings.
• Number of tasks • Practice structured
delegated communication
• Improve delegation,
effectively. • techniques weekly. •
Internal Processes communication, and
Team meeting Apply decision-making
decision-making.
efficiency tools such as SWOT
evaluations. for major tasks.
Goal 2: Earn a professional • Study plan: 6–8 hours
certification within 8 • Module weekly. • Practice tests
Learning & Growth
months. Objectives: • completion rate. every two weeks. •
(Technical)
Complete all coursework. • • Exam results. Participate in online
Pass certification exam. forums monthly.
SMART Goals & Performance Improvement
Perspective
Objectives Measures Activities & Timeline
• Improved
performance • Apply new tools or
• Increase technical
Career/Professional reviews. • techniques to at least
proficiency and workplace
Development Application of two work tasks by
value.
new technical Month 8.
skills in projects.
References
LibreTexts. (2024). SMART goal setting framework.
[Link]