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Effective Workforce Planning Guide

The document outlines the process and timing for workforce planning, emphasizing its necessity during various operational changes. It details the importance of workload analysis in determining employee needs across different job types and provides examples of how to calculate required positions. Additionally, it includes a hiring plan and an Excel sheet for tracking recruitment needs.

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shabano502
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0% found this document useful (0 votes)
27 views5 pages

Effective Workforce Planning Guide

The document outlines the process and timing for workforce planning, emphasizing its necessity during various operational changes. It details the importance of workload analysis in determining employee needs across different job types and provides examples of how to calculate required positions. Additionally, it includes a hiring plan and an Excel sheet for tracking recruitment needs.

Uploaded by

shabano502
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Workforce Planning

When to do it?
 The company starts operation
 A new branch starts operation
 A new target is set
 A new process is redesigned
 A new position is added
Process:
▹ Asking the forgotten questions
 What are my business goals and vision?
 Where is my business heading? Is it growing, downsizing, transitioning, shifting skills,
introducing new technology or is it in a maintenance mode?
 What are the economic conditions that impact on my industry sector and markets and does this
impact on my business?
 Who are my customers/clients?
 What is going on internally in my business and how will this impact on my workforce
requirements?
 What are the short, medium- and long-term goals for my business and what workforce skills and
capability will I need to achieve these business goals?
 What are the positions that are hard to recruit (Unique positions)?
 What is the supply / demand ratio of the position?
▹ Workload Analysis
The workload analysis is the heart of the workforce planning and the borderline of your recruitment plan
as it tells you - as a recruiter - how many employees do you need for every position. (we are not working
for the hiring manager but for the company)
There are 4 types of workload analysis as below:

1- White collars - Numbers based like Sales


2- White collars - Not numbers based like HR
3- Blue collars - Numbers based
4- Blue collars - Not Numbers based
Workload Analysis

Positions' Types

Blue Collars / Blue Collars /


White Collars / White Collars /
Not Production Production
Not Ratio based Ratio based
based based
‫‪White Collars / Not Ratio Based‬‬
‫…‪For the regular positions like accountants‬‬
‫‪We do not know the target exactly so that’s the most complicated type‬‬
‫…‪This is a real-life example from a national bank experience‬‬
‫‪The bank was opening a new branch and they needed to know the needed number of tellers, this‬‬
‫‪information was retrieved from‬‬

‫‪‬‬ ‫‪the history of operations‬‬


‫‪‬‬ ‫)‪the Marketing team (based on the marketing research done‬‬
‫‪‬‬ ‫)‪the Technical manager (based on records‬‬
‫‪‬‬ ‫)‪the job description (derived from the SOP as covered in the OD part‬‬

‫سحب‬ ‫اٌذاع‬ ‫صرف شٍك‬ ‫ححىٌم‬ ‫حقفٍم ٌىيً‬ ‫انًهاو انرئٍسٍت‬


‫‪ 01‬دقائق‬ ‫‪ 7‬دقائق‬ ‫‪ 01‬دقٍقت‬ ‫‪ 04‬دقٍقت‬ ‫‪ 011‬دقٍقت‬ ‫انىقج انًحخاج نكم يهًت‬
‫‪% 21‬‬ ‫‪% 11‬‬ ‫‪% 21‬‬ ‫‪% 11‬‬ ‫ثابج‬ ‫حقسٍى انًهًاث انٍىيً‬
‫‪ 411‬عًٍم ٌىيٍا‬ ‫ضغط انعًالء انًخىقع نهفرع‬
‫حكرار انـًهاو انرئٍسٍت‬
‫‪ 041‬عًهٍت‬ ‫‪ 011‬عًهٍت‬ ‫‪ 041‬عًهٍت‬ ‫‪ 011‬عًهٍت‬ ‫ثابج‬ ‫(ضغط انعًالء * حقسٍى انًهًاث انٍىيً)‬
‫‪ 0411‬دقٍقت‬ ‫‪ 711‬دقٍقت‬ ‫‪ 0711‬دقٍقت‬ ‫‪ 0411‬دقٍقت‬ ‫‪ 011‬دقٍقت‬ ‫انىقج انًحخاج بانذقائق‬
‫(حكرار انًهاو انرئٍسٍت * انىقج انًحخاج نكم يهًت)‬
‫‪ 4611‬دقٍقت‬ ‫اجًانً انىقج انًحخاج يٍ انبُك نهصرافٍٍ فً انخسَت بانذقٍقت‬
‫‪ 85‬ساعت‬ ‫اجًانً انىقج انًحخاج يٍ انبُك نهصرافٍٍ فً انخسَت بانساعت‬

‫عدد االيام الي البنك فاتح فيها‬


‫‪254‬‬ ‫اٌاو انسُت‬
‫‪013‬‬ ‫اٌاو انجًعت وانسبج‬
‫‪06‬‬ ‫انعطالث انرسًٍت‬
‫‪042‬‬ ‫االيام‬

‫عدد االيام الي ال موظف بييجي فيها البنك‬


‫‪254‬‬ ‫اٌاو انسُت‬
‫‪013‬‬ ‫اٌاو انجًعت وانسبج‬
‫‪06‬‬ ‫انعطالث انرسًٍت‬
‫‪10‬‬ ‫االجازاث انسُىٌت‬
‫‪( 002‬حوالي)‬ ‫االيام‬

‫انبُك كذة يحخاج ٌفخح ‪ٌ 131‬ىو وكم ٌىو يحخاج ‪ 85‬ساعت عًم ٌعًُ اجًانً ‪ 120131‬ساعت سُىٌا‬
‫انصراف بٍشخغم ‪ 01‬ساعاث (انصُاعت كذة وهللا ‪ٌ ,):D‬عًُ بٍقذو ‪ٌ 111‬ىو بًعذل ‪ 01‬ساعاث ٌعًُ ‪ 1111‬ساعت عًم سُىٌا‬
‫نى قسًُا ‪ 120131‬عهى ‪ 1111‬حٍطهع حىانً ‪ 00‬صراف‪...‬‬
‫انفكرة اٌ انبُك فً انـ ‪ case‬دي عٍٍ بس ‪ 7‬ونًا سأنج انًخخص اٌايٍها قانً انطابىر ٌشٍم‪...‬‬
White Collars / Ratio Based
For the ratio positions like sales…
We know the target exactly so that’s the easiest type
This is a real-life example from a distribution company…
The distribution company was opening a new branch in a new city and they needed to know the needed
number of sales, this information was retrieved from

 the target sales


 the sales agent target
the target sales from this city was EGP 15 million on the first year based on the strategic objective and the
average monthly target for the sales agent is EGP 250,000 so the annual sales agent is EGP 3 million so
we have to divide 15 million over 3 million which will give us 5 Sales agents needed…

Blue Collars / Not Production based


This is the same way of the White Collars / Ratio Based except for the fact that this ratio is taken from the
administration manager (for example, he / she will state that every floor needs 1 office boy or every 50
employees need 1 office boy)
Blue Collars / Production based
This is fixed as every machine needs a fixed number of workers with certain level of qualifications
▹ Hiring Plan
Excel Sheet attached

Common questions

Powered by AI

Conducting workload analysis for white-collar positions that are not ratio-based, like HR, can be challenging because it is difficult to quantify exact targets and metrics, unlike positions such as sales where targets are more tangible. This requires a nuanced approach relying on a combination of historical data, market and technical insights, and job description analyses .

Evaluating both short-term and long-term business goals is essential in workforce planning because it ensures the workforce strategy is aligned with immediate needs while also preparing for future growth and changes. Short-term planning addresses current operational gaps and urgent hiring needs, whereas long-term planning focuses on talent development, succession planning, and adapting to industry trends. Balancing these timelines enables a company to maintain agility and sustain competitive advantages in changing markets .

To determine the number of sales agents needed when opening a new branch, a company can use target-based workload analysis. By identifying the annual sales target for the new city and the average sales target per agent, the required number of sales agents can be calculated. For example, if the city’s sales target is EGP 15 million and an agent's target is EGP 3 million per year, dividing the total target by the per-agent target suggests that 5 sales agents are needed .

Workload analysis is crucial in outlining recruitment plans as it provides insights into how many employees are needed for each position within a company. It is important to base hiring on company needs rather than hiring manager preferences . There are four types of workload analysis: white collars who are numbers-based like sales positions, white collars who are not numbers-based like HR, blue collars who are numbers-based, and blue collars who are not numbers-based .

To address hard-to-recruit positions effectively, a company should first identify these roles through workforce planning. Understanding the supply and demand ratio of such positions is critical. Companies should then develop targeted recruitment strategies, potentially offering competitive compensation, benefits, or flexible working arrangements to attract talent. Furthermore, investing in talent development programs could create a pipeline of qualified candidates from within the organization .

Considering workforce culture in planning is vital because it affects employee satisfaction, retention, and productivity, influencing overall business success. A misaligned workforce culture can lead to high turnover and decreased morale, directly impacting hiring strategies. Cultural fit should thus be part of the workforce planning process to ensure recruitment not only fills positions but also fosters a cohesive work environment that aligns with business goals .

A company should engage in workforce planning at several critical moments, including when it starts operations, opens a new branch, sets a new target, redesigns a process, or adds a new position . During the planning, the company needs to consider its business goals and vision, the direction the business is heading, economic conditions affecting its industry, internal business dynamics, and workforce skill requirements for achieving short, medium, and long-term goals . Additionally, it should analyze positions that are hard to recruit and the supply-demand ratio for those positions .

The Supply/Demand Ratio impacts workforce planning by indicating the availability of talent relative to the needs for specific positions. In roles with a high demand and low supply, there can be challenges in recruitment that require strategic planning, such as offering competitive salaries or enhancing training programs. Conversely, roles with a lower demand may present opportunities to optimize staffing and better manage resources . This understanding helps allocate recruitment efforts and resources effectively across different types of positions according to their market dynamics.

Workforce planning is intrinsically linked to understanding a company's market conditions and internal dynamics because it determines the workforce skills and capabilities needed to achieve business objectives. It involves assessing market trends and economic conditions to anticipate demands and challenges, and analyzing internal business processes to ensure workforce needs align with the company's strategic direction . This holistic approach ensures the workforce can support and drive the company's growth, downsizing, or technological transitions effectively.

Economic analysis plays a significant role in workforce planning as it helps organizations understand external market conditions, which affect recruitment and retention strategies. By evaluating economic factors, companies can anticipate changes in the job market, adjust salary offers to remain competitive, and strategically plan hiring and training to fill skill gaps. Economic insights enable companies to proactively manage workforce supply and demand fluctuations, supporting sustainable growth and workforce stability .

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