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Cashier & Pharmacy Technician Interview Questions

The document contains interview questions for two positions: cashier and pharmacy technician, focusing on customer service, cash handling, and conflict resolution. It also includes a grading rubric for oral interviews based on various criteria such as attitude and job knowledge. Additionally, it provides a worksheet for calculating total sales for a small business, ABC Limited, along with specific questions related to inventory and sales calculations.

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miamikween
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20 views2 pages

Cashier & Pharmacy Technician Interview Questions

The document contains interview questions for two positions: cashier and pharmacy technician, focusing on customer service, cash handling, and conflict resolution. It also includes a grading rubric for oral interviews based on various criteria such as attitude and job knowledge. Additionally, it provides a worksheet for calculating total sales for a small business, ABC Limited, along with specific questions related to inventory and sales calculations.

Uploaded by

miamikween
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

INTERVIEW QUESTIONS FOR CASHIER

1. Tell me about yourself.


2. Have you ever worked in a role where you had to attend to customers? If yes,
please describe it
3. Have you ever handled cash?
4. Walk us through a typical day at your last job. What were your responsibilities?
5. What would you do if you knew that you would be extremely late for your shift?
6. How would you deal with a co-worker who isn’t doing their share of the work?
7. Describe a time you had a disagreement with your supervisor. How did you
resolve the situation?
8. If you had a slow day at work and customers aren’t coming in as usual, what will
you do to improve the sales?
9. How would you describe yourself in 5 words?
10. Are you good with Computer? If yes, please proceed for the assessment.

INTERVIEW QUESTIONS FOR PHARMACY TECHNICIAN

1. Tell me about yourself.


2. Have you ever worked in a role where you had to attend to customers? If yes,
please describe it
3. Walk us through a typical day at your last job. What were your responsibilities?
4. What would you do if you knew that you would be extremely late for your shift?
5. How would you deal with a co-worker who isn’t doing their share of the work?
6. Describe a time you had a disagreement with your supervisor. How did you
resolve the situation?
7. How do you handle a difficult customer who insists on making trouble?
8. If you had a slow day at work and customers aren’t coming in as usual, what will
you do to improve the sales?
9. What will you do if you have a product that is close to its expiry date in store?
10. How would you describe yourself in 5 words?

Oral Interview Grading

Attitude/ Punctualit Job Relevance of Computer Team Work Total Score


Confidence y Knowledge answers to proficiency
questions
15% 10% 25% 25% 15% 10% 100%

For Pharmacy Technician, the Computer Proficiency grade would be


replaced with Sales and Customer skills.
Use the table below, to create a work sheet on excel

ABC Limited is a small-scale business trying to ascertain their total sales for the
day.

Products/ Services Quantity Price per unit (#)


Amoxil Tonic 20 bottles 500
Paracetamol 6 sachets 350
Chloramphenicol Eyedrop 1 bottle 2480
Anusol 3 tablets 720
Injection Powder 15 bottles 400
Big Syringe Needle 256pcs 25
Blood pressure check 3 3,000

Instructions:

Create four columns for products/ services, quantity, price and amount. You are
expected to calculate the total sales made by ABC Limited.

a. On your question paper, please write how many Chloramphenicol eyedrops


were sold.
b. What is the total amount made from Paracetamol?
c. If there are 12 sachets in a pack and you sold half pack, how many sachets of
paracetamol do you have left as inventory?

Save your work sheet with your name.

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