Power Pack

METTLER TOLEDO
Weight/price scales bPro
NETWORK
User manual

© METTLER-TOLEDO Inc.
User Manual METTLER TOLEDO

INTRODUCTION
Your new bPro unit is among the finest precision digital computing scales available. It is simple to use and requires
minimum maintenance. These scales come form a proud tradition that has made METTLER TOLEDO the worldwide
symbol of the highest quality in precision weighing equipment.

Please read these instructions carefully. You will find operating the unit is very simple. In the unlikely event you
should experience difficulties, contact your authorized METTLER TOLEDO SERVICE OFFICE listed in the yellow pages
of your telephone directory.
Properly used and maintained, your new scale will provide years of accurate weighing which will protect your profits
and your customers. Please handle your scale as you would any fine electronic equipment.

FCC Notice
This device complies with Part 15 of the FCC Rules and the Radio Interference Requirements of the Canadian
Department of Communications. Operation is subject to the following conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

Mettler-Toledo, Inc. 2000

No part of this manual may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, for any purpose without the express written permission of
Mettler-Toledo, Inc.
U.S. Government Restricted Rights: This documentation is furnished with Restricted Rights.

METTLER TOLEDO RESERVES THE RIGHT TO MAKE REFINEMENTS OR

CHANGES WITHOUT NOTICE.

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METTLER TOLEDO User Manual

PRECAUTIONS

READ this manual BEFORE

operating or servicing this
equipment.

FOLLOW these instructions

carefully.

SAVE this manual for future

reference.

DO NOT allow untrained

personnel to operate, clean,
inspect, maintain, service, or
tamper with this equipment.

ALWAYS DISCONNECT this

equipment from the power
source before cleaning or
performing maintenance.

CALL METTLER TOLEDO for parts,

information, and service.

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User Manual METTLER TOLEDO

Contents

Generalities ......................................................................................................................................5
Keyboard ..................................................................................................................................................5
Programming membrane............................................................................................................................6
Preparatory actions ...........................................................................................................................7
Presentation of the "DATA ENTRY" menu.......................................................................................................7
PLU definition ............................................................................................................................................9
Price change ...........................................................................................................................................10
Define presets..........................................................................................................................................11
Tare entry................................................................................................................................................12
Create EAN code ......................................................................................................................................13
Vendor preset key configuration.................................................................................................................14
Increase/decrease key configuration...........................................................................................................15
Instructions for special offers .....................................................................................................................17
Choose the print paper(ticket or label)........................................................................................................18
Sales mode....................................................................................................................................19
Mode switching .......................................................................................................................................19
Register(with printing on customer ticket) ...................................................................................................20
Void .......................................................................................................................................................21
Register(with printing on label)..................................................................................................................21
Tare........................................................................................................................................................22
Turn on and off the backlight of display......................................................................................................22
Prepacking.....................................................................................................................................23
Select the prepacking mode ......................................................................................................................23
Procedure ...............................................................................................................................................23
Large sales mode ...........................................................................................................................24
Maintenance ..................................................................................................................................25
Replacing the thermal paper roll ................................................................................................................25
Cleaning the print head.............................................................................................................................25
Appendix A: Network configuration....................................................................................................26
Appendix B: Error message ..............................................................................................................27
Appendix C: Fonts table ...................................................................................................................30

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METTLER TOLEDO User Manual

Generalities
Keyboard

Meaning of the function keys

Ä Free entry of a price per piece Ó Continue
° Vendor, clerk Ô Go back
Ò Numeric keypad t Tare
c Clear; 
0  Zero
Ç Customer total o Code and switching
Æ Manual entry of a price per piece to add v Mode and switching
Å Manual entry of a price per piece to substract » Paper feed
x Multiplication
f Fixed unit price / fixed tare
r Change back
³ Void

Special functions keys

1 to 70 preset keys
70, 69, 68 (V2,V3,V4) vender keys V2-V4
50( [-%]) increase/decrease key (Discount key)
Note:the left 70 keys are preset keys which can store 140 PLUs.

Remark :

*70, 69 and 68 key can be configurated as preset keys or vender keys, but one function is available at
one time.
*50 key can be configurated as preset key or increase/decrease key, but only one function is available at
one time.

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Programming membrane

Meaning of the 'programming" keyboard keys

h Go to beginning of text
e Go to end of text
^ move the cursor one ponsition left in the text edit mode
] move the cursor one ponsition right in the text edit mode
Ó Go to next sub-menu
Ô Return to previous sub-menu
s get upper case characters in text edit mode
or select a key's 2nd function
q Alternate : special characters in text edit mode
b Backspace (delete the character left of the cursor)
[DELETE] Delete (delete the character on the cursor)
i Insert (insert a character on the cursor)
[ ABC] Centerlize the text in text edit mode
[ENTER] Carriage return (next line)
Ç Selection of a menu

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METTLER TOLEDO User Manual

Preparatory actions
Presentation of the "DATA ENTRY" menu

K1* Call the "DATA ENTRY" menu

DATA ENTRY

01 price change

02 create plu

03 COPy plu

05 plu label data

07 LIST plu

08 delete plu

09 DEFINe presets

10 LIST presets

11 STANDARD preset

12 delete preset

14 create Article Group

15 list Article Group

16 delete Article Group

26 create sp. offer

27 sp. offer backw

28 delete sp. offer

29 list sp. offer

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30 TARE

31 vat

32 create ean code

35 ticket header

36 ticket bottom

38 runing display message

47 create operator oX

48 operator status

49 delete operator

50 shop name

51 advertisement text

52 date text

57 DATE / time

60 increase/decrease

63 pack date offset

64 menu end

Select desired menu with _Q or enter preset code and activate with * key.

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PLU definition

K1* Call the "DATA ENTRY" menu

DATA ENTRY Press the _ key twice or enter the preset code 02.
_
02 CREATE PLU

*
PLU NUMBER 0 Enter the PLU number.(1~999999)
_
ART. NO. 0 Enter the article number (up to 13 figures).
_
ENTER TEXT 1 Enter the commodity text 1(up to 70 characters)
_
_ Enter the commodity text 2(up to 70 characters)
ENTER TEXT 2
_
_
ARTICLE GROUP 0 Enter the article group number.(1~20)
_
UNIT PRICE 0.00 Enter the unitprice.(0~9999.99)
_
VAT NUMBER 0 0=no vat,1~8=vat number
_
TARE NUMBER 0 0=no tare,1~16=tare number
_
BEST [Link] 0 Input the days of BEST BEFORE
_
SELL BY OFFSET 0 Input the days of SELL BY
_
PIECE NO 0/1 Is it an article per piece or a weighed article ?
_ 0 = weighed article,1 = article per piece
FIX WEIGHT 0 Input the FIX WEIGHT for article per piece
_
NO INCREASE/DECREA 0/1 0=no increase/decrease1=enable increase/decrease
_
FREE PRICE NO 0/1 0=price can't be changed
_ 1=price can be changed by # key
Press _ to enter or change other PLU.
K Press the K key twice to return to the weighing mode.
K
0.00 0.00 0.00

Note: Each option can be selected or hided through "code 666666".

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Price change

K9* Call the menu "PRICE CHANGE"

PRICE CHANGE

Enter price change

PLU NUMBER 0
Enter PLU number.(up to 6 digits)

_
UNIT PRICE 0.00
Enter the unit price.

_
Press _ for other price changes.

CODE
Press K to return to weighing mode.
0.00 0.00 0.00

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METTLER TOLEDO User Manual

Define presets

K1* Call the menu "DATA ENTRY"

DATA ENTRY

_ Enter preset code 09.

09 DEFINE PRESET

*
L1 PLU KEY F XX. *Press the desired PLU preset key
_ (Shift L1 and L2 by the key Q)
PLU NUMBER 0 Enter PLU number.(up to 6 digits)
_ Press _ to enter or modify another PLU preset.

CODE
Press K 2 times to return to weighing mode.
CODE

0.00 0.00 0.00

Remark :
*This Type bPro can store 140 preset keys which are divided into two levels L1 and L2.
L1 can store P1~P70 and L2 can store P71~P140.
Shift L1 and L2 by the key Q.

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Tare entry

K1* Call the "DATA ENTRY" menu

DATA ENTRY

_
30 TARE
Enter the preset code 30
*
TARE NUMBER 0
Enter the tare number (1-16).

_
TARE 0.000
Enter the tare weight in grams *) or put the
empty recipient on the scale, then validate with
_
the tare key T.
Press _ to affect the next tare memory.
Press the K key twice to return to the weighing
CODE
mode.
CODE

0.00 0.00 0.00

*) Respect the increment (1 g, 2 g or 5 g, depending on the weighing range)

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Create Bar code

K1* Call the "DATA ENTRY" menu

DATA ENTRY

_
32 EAN CODE Enter the preset code 32
*
NUMBER 0
Enter the EAN number (1-8).

_
EAN
Enter the EAN CODE such as
_ 22AAAAAABBBBB etc.
_ Press _ to affect the next EAN code memeory.
Press the K key twice to return to the weighing
mode.

CODE

CODE

0.00 0.00 0.00

Legend of Barcode Identifications Examples:

A = Item number 4 - 12 figures 0AAAAAAAAAA (UPC, Ten digit Item Number)
B = Total Price 4/5/6 figures 2AAAAACBBBB (UPC, 5-D Item/Price Check Digit/4-D Price)
C = Check digit 1 figures 2AAAAA0BBBB (UPC, 5-D Item/Zero Fixed/4-D Price)
D = Date 2/4/6 figures 2AAAAAABBBB (UPC, 6-D Item/No Price Check/4-D Price)
N = Ticket number 4 figures 2AAAAABBBBB (UPC, 5-D Item/No Price Check/5-D Price)
P = PLU code 4/5/6 figures 2AAAAACQQQQ (UPC, 5-D Item/Wgt Check Digit/4-D Wgt)
Q = Weight/Quantity 4/5 figures 2AAAAA0QQQQ (UPC, 5-D Item/Zero Fixed/4-D Wgt)
W = Group number 2 figures 2AAAAAAQQQQ (UPC, 6-D Item/No Price Check/4-D Wgt)
0-9 Figures 1 - 12 figures 2AAAAAQQQQQ (UPC, 5-D Item/No Price Check/5-D Wgt)
21AAAAAABBBB(EAN, 6-D Item/4-D Price)
21AAAAABBBBB(EAN,5-D Item/5-D Price)
21AAAABBBBBB(EAN, 4-D Item/6-D Price)
21AAAAACBBBB(EAN,5-D Item/Price Check Digit/4-D Price)
21AAAACBBBBB(EAN,4-D Item/Price Check Digit/5-D Price)
21AAAAAQQQQQ(EAN,5-D Item/5-D Wgt)
21AAAACQQQQQ(EAN,4-D Item/Wgt Check Digit/5-D Wgt)

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Vendor preset key configuration

• Vendor name edit

K1* Call the "DATA ENTRY" menu

DATA ENTRY
Enter preset code 47.
_
47 CREATE OPERATOR OX

*
Enter the number of the desired vendor.
OPERATOR NR. 0

_
Enter the name of the vendor.
ENTER TEXT
_
Press _ to enter or modify another vendor's
_
number.

Press the K key twice to return to the weighing

CODE
mode.
CODE

0.00 0.00 0.00

• Vendor preset key permission

K445566* Call the "KEYBOARD CONFIGURATION" menu

KEYBOARD CONFIGURATION

_
03 [Link] KEYS
Enter preset code 03.

*
Enter number of operator keys.(1~4)
OPERATOR KEYS 0

_
_
_ 0=Don't storage the configuration.
CONFIG 0-1 1=Storage the configuration.

Press the K key to return to the weighing mode.

CODE

0.00 0.00 0.00

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METTLER TOLEDO User Manual

• Log in and log out an operator

 K Enter the number of the desired vendor.

OPERATOR NUMBER 0 Then press one vendor key to assign this key
to this [Link] the key had been assigned
V before this operation,previous assignment will
be cancelled.

Increase/decrease key configuration

• Increase/decrease rate edit

K1* Call the "DATA ENTRY" menu

DATA ENTRY

_ Enter preset code 60.

60 INCREASE/DECREASE

*
INCREASE/DECREASE 0 Enter increase/decrease number(1~9).
_
IN/DE CREASE NAME Enter increase/decrease name.
_
_
IN/DE CREASE TEXT Enter increase/decrease text.
_
_
PERCENT 0 Enter increase/decrease rate.

Press the K key twice to return to the weighing

CODE
mode.
CODE

0.00 0.00 0.00

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User Manual METTLER TOLEDO
• Increase/decrease permission

K88* Call the "INCREASE/DECREASE" menu

INCREASE/DECREASE

_ Enter preset code 01.

01 INCR./DECR. 0/1

*
NO IN/DECREASE 0-1 0=Increase/decrease locked
_ 1=Increase/decrease activated

Press the K key to return to the weighing mode.

CODE

0.00 0.00 0.00

• Log in increase/decrease key

K445566* Call the "KEYBOARD CONFIGURATION" menu

KEYBOARD CONFIGURATION

_ Enter preset code 03.

03 [Link] KEYS

*
_ 0=Disable increase/refund
INCR/DECREASE KEY 0 1=enable increase/refund
_
INCR/DECREASE NR. 0 Enter increase/refund number
_ 0=Don't storage the configuration
CONFIG 0-1 1=storage the configuration

Press the K key to return to the weighing mode.

CODE

0.00 0.00 0.00

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METTLER TOLEDO User Manual

Instructions for special offers

• Define a special offer

K1* Call the "DATA ENTRY" menu

DATA ENTRY

_ Enter preset code 26.

26 CREATE SP. OFFER

*
SP. OFFER TEXT Enter the special offer text.
_
FROM 0 Enter the date the special offer starts.
_
TO 0 Enter the date the special offer ends.
_
PLU NUMBER 0 Enter the PLU number.
_
SP. OFFER UP 0.00 Enter the special offer of the article.
_ Press the _ key to create special offer price of another
PLU.
CODE

Press the K key twice to return to the weighing mode.

CODE

0.00 0.00 0.00

• Cancel a special offer

 K1* Call the "DATA ENTRY" menu

DATA ENTRY

_ Enter preset code 27.

27 SP. OFFER BACKW.

*
PLU NUMBER 0 Enter the PLU number.
_
BACK NO 0-1 0=No prohibition
_ 1=Prohibit SP. OFFER for this PLU
Press the _ key to prohibit special offer price of
another PLU.
CODE
Press the K key twice to return to the weighing
CODE mode.
0.00 0.00 0.00

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Choose the print paper(ticket or label)

K4444* Call the "OPERATOR CONFIG" menu

OPERATOR CONFIG

_ Enter preset code 01.

01 NEW CONFIG

* Select the status of service mode or prepack

SERVICE MODE 0-1 mode when open the scale
_ 0=service mode;1=prepack mode
LABEL 0-2 0=cust. ticket;1=label;2=label+total label
_ Press the _ key until return to the weighing mode.
.
.
.
0.00 0.00 0.00

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METTLER TOLEDO User Manual

Sales mode
Mode switching

 M Call the menu "Mode switching"

MODE CHANGE With _ Q select the desired sub-menu, or enter the
_ preset code.
00 SERVICE Select/return to service mode.
_
01 VOID OPER. Select/return to void operation mode.
_
02 PREPACK Select/return to prepack mode.
_
03 CODE-MODE Select/return to code mode.
_
04 TRAINING-MODE Select/return to training mode.
_
08 LARGE SALES Select/return to large sales mode.
_ Press _ to continue or * to return to weighing mode.
09 MENU END

With _Q or the preset code, select the corresponding menu item, then activate it with the * key.
Service mode
-For all weighing functions, registering, data entry and sales reporting
Code mode
-Enter the code functions
Training mode
-Learning and practical exercises on the device, without the realized turnover being memorized.
-The display reads "TRAINING"
Void oper. mode
-VOID OPERATION AFTER CHECK OUT means the ticket or label has been printout, and these
transactions will be deleted from the statistics data.
Prepack mode
-For packing fieldwork of the supermarket. In this application, only print label, the small variety
but large quantity print-work.
Large sales mode
-When the article is too big to weigh, operator can enter this mode by inputting the article weight and
count price.

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Register (with printing on customer ticket)

1. Weighed PLU/ PLU per piece / overwriting of a defined price per piece
• Put the article on the scale.
• Press a direct PLU preset key or enter the PLU code.
(Overwriting of a defined price per piece :
The defined price per piece can eventually be overwritten by the current article, by pressing #).
or press # key first to enter a weighed [Link] an article per piece, first press + or - to entry the
tempartory price.
• Register the transaction with your personal V key.
• Register the next article.
• Conclude the sale and print off the customer ticket by pressing the * key, followed by your personal
V key.

2. Subtotal
Displaying the subtotals of all the vendors Displaying the subtotal of vendor x
 *  *

_ _

By repeatedly pressing the _ key, check the subtotal of every vendor.

3. Calculating the change

 R To use the "Calculating the change function", you only have

to conclude the sale by the following sequence of
V keystrokes, the key r replaces the key *
GIVEN: 0.00 Enter the amount received by the client.

R The cashregister opens automatically.

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Void

a) The last operation

 S

S
b) one of the previous operations

 S

Remarks : With _Q you have an overview of the different transactions printed on the ticket.

Register (with printing on label)

Weighed PLU/ PLU per piece / overwriting of a defined price per piece
• Put the article on the scale.
• Press a direct PLU preset key or enter the PLU code.
(Overwriting of a defined price per piece :
The defined price per piece can eventually be overwritten by the current article, by pressing #).
or press # key first to enter a weighed [Link] an article per piece, first press + or - to entry the
tempartory price.
• With your personnal key V, start printing the label.

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Tare

a) Compensation of a weighed tare (tare an empty recipient)

• Place the empty recipient.

• Press the T key.

• Put the full recipient and register the transaction.

• The tare weight is cleared from the moment the transaction is registered and the scale is
cleared.

b) Tare manually
Press the TM key and input the tare value maually and confirm with * key.

c) Plu specific tare weight

the tare is linked with plu,recall the plu to recall it.

d) Fixed tare compensation

• Put tare weight on the scale.
• Press the Tkey.
• Press the F key.

e) Recall an operator specific tare weight

 V
The tare has to be logined in before recall .The way to log in is as follow:
• Place the empty recipient.

• Press the T key.

• Press the V key.

Turn on and off the backlight of display

 K Turn on the backlight.

Q
 K Turn off the backlight.

Q
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Prepacking
Select the prepacking mode

M Call the menu "Mode switching"

Enter preset code 02.
MODE CHANGE

_
Select/return to prepack mode
02 PREPACK

* Select the print triggering mode:

AUTO 0-1
0=print after stabilizing;1=print by pressing the
_ vendor key.
0.00 0.00 0.00

Procedure

• Select the PLU

• Place the article
• Using the vendor key,start label printing(if "manu" is chosen) or start label printing by varying the
load(if "auto" is chosen).
• Remove the label
• Weight the next article
Print a batch of prepack labels for the article by Count PLU
This function can be in prepack mode only, it is in effect under auto-print status. And only for the
articles by Count PLU.

 ENTER ONE PLU NUMBER

Before you call a plu, you must empty the platter of
scale.
* Active batch print function
APPLE 1.25 Display the price of the PLU, you can enter number
* follow X key for more than one.
PIECES INPUT NUM. Enter print quantity(max.999 pcs)
* After the previous label is taken away, then print the
next label.
0.00 0.00 0.00

NOTE:Press the key M twice can quickly switch prepack mode and service mode.

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Large sales mode

 M Call the menu "Mode switching"

MODE CHANGE
Enter preset code 08.

_
08 LARGE SALES
enter large sales mode
*
0.00 0.00 0.00

After entering large sales mode, operator shall first input the called PLU ,if the parameter of "price shall be
entered via key # has been configured " . Then press the key # , enter large sales weight and
register this transaction. If the price is required to input temporarily, operator shall first press the key #,
then enter the temporal price , again press the key # , input large sales weight and register this
transaction at last.

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Maintenance
Replacing the thermal paper roll
• Open the door of printer housing on the right side
of the scale,pull out printer.
• Remove the empty reel.
• Press down the green lever.
The print head (A) flips out of his housing.
• Insert the new thermal paper roll in accordance
with the drawing.
• The extremity of the paper being on the left side
of the roll.
• Pull out the paper untill correct tension is
reached.
• Push back the print head until it clicks.
• Tear off the paper that sticks out.
• Close the weighing plate.

Cleaning the print head

• Switch off the scale.
• open the door of printer holder on the right side of
the scale.
• pull out the printer.
• Press down the green lever.
The print head (A) flips out of his housing.
• Take off the cap from the cleaning pen.
• Clean the print head with the moist tip of the pen.
• Push back the print head until it clicks.
• Put on the cap of the cleaning pen.
• Pull back the printer,close the door.
• Switch on the scale.

!
Use only the cleaning pen,for cleaning the print head.
The cleaning pen be enclosed with the scale.
Other cleaning materials will destroy the print head.

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Appendix A: Network Configuration

 K24681357* Call the menu "Technical service "

SERVICE MODE

_ Enter the preset code 21.

21 NETWORK CONFIG

* Enter network configure

IP ADDRESS
_ Input IP address
_
NET MASK
_ Input NET MASK address
_
SERVICE IP
_
Input SERVER IP address (If necessary)
_
ROUTE IP
_
Input ROUTE IP address (If necessary)
_
IDLE TIME 10
Input IDLE TIME (10 is ok)
_
MAC ADDRESS
Scale will restart automatically.
_

After completing setup, if necessary you can choose the PLU SOURCE and PLU [Link] operation as
bellow:

 K24681357* Call the menu "Technical service "

SERVICE MODE
Enter the preset code 21.
_
21 NETWORK CONFIG
0=Get PLU from local scale
*______ 1=Get PLU from NETWORK
PLU SOURCE 0-2
2=First from network,then from local scale
_
RANGE 0
0=Means all kinds of PLU number.
_ Else number define the digits of PLU in this scale

CODE
Press K to exit .
0.00 0.00 0.00

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Appendix B: Error Message

• Warning Message
INPUT TOO BIG---The input is too big.

INPUT TOO SMALL---The input is too small.

TOO MUCH INPUT---The input is out of limit.

WRONG CODENR.---The code number is invalid.

KEY NO FUNCTION---The key has no function.

KEY BLOCKED---The key is disabled. Check the KEYBOARD CONFIGURE.

PLU NOT FOUND---The entered PLU number does not exist.

AG NOT FOUND---The entered Group number does not exist.

[Link] FOUND---The entered Operator number does not exist.

LABEL NOT FOUND---The entered Label Format does not exist.

PLUNR IS OCCUP---You are trying to duplicate a PLU into an exist PLU number.

LABELNR. OCCUP---You are trying to duplicate a label format into an exist label format number.

DISCOUNT IMPOSS---This PLU does not allow to be discounted. Check the PLU Discount
configuration, or this PLU is in special offer.

NO FURTHER REG.---No further transaction has been recorded.

NO STABLE WEIGHT---The weight is not stable.

AG NOT DELETABLE---This Group contains total data and can not be deleted.

OP NOT DELETABLE---This Operator contains total data and can not be deleted.

MEMORY FULL---Memory is full.

WEIGH AGAIN---You are trying to record one item twice. Remove the item from the platter and put a
new item on the platter.

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User Manual METTLER TOLEDO
WRONG LABEL---The installed label roll does not match the configured label format.

LABEL MOVED---The stepper motor or the rewind motor is not working properly.

CHANGE PAPERROLL---The label roll is not installed or the label roll is empty.

TAKE LABEL OFF---Take off the current label before printing the next one.

NO FREE OX KEY---All the configured operator keys have been occupied.

PRINT TICKET---Print out the customer ticket before logging out.

OPEN CUST. TICK---You are trying to delete an operator who has total data.

OX NOT LOGGED-IN---The operator has not be assigned to an operator.

PAYMENT TOO LOW---The payment is less than the total amount.

TARE TOO BIG---The entered tare is too big.

PLU TARE ACTIVE---You are forbidden to override the PLU tare.

PUT PLATTER ON ---The weight is too small and out of power up zero range.

ZERO NOT CAPTURE ---The weight is too big and out of power up zero range.

WEIGHT TOO SMALL---The weight is too small to be printed.

ERROR TAKE-SENS---The take label sensor is not working properly.

ERROR POS_SENS---The gap sensor is not working properly.

ERROR INTERFACE---The serial port is not working properly.

• Error Message
Listed below are the possible error codes are listed. When an error code appears, the scale should
be switched off and on. In many cases the error will disappear.
There are 3 different kinds of error messages:
Error Status 1:
Warning! After the warning the scale can still be used.
Error Status 2:
Press "CODE" key. Change to one of the CODE menu. Back to normal operation mode.
Error Status 3:
Press "CODE" key and enter SERVICE MODE, after returning to normal operation mode the scale will
perform RESET.

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Error Message Reason Status Action

ERROR 300 PRINTER Printer driver defect 2 Replace Main Logic PCB

1 Reflash the software

ERROR 301 PRINTER Printer driver defect 2
2 Replace Main Logic PCB

1 Replace printhead
ERROR 307 PRINTER Printhead defect 2 2 Replace printhead harness
3 Replace Main Logic PCB
ERROR 308 PRINTER Printer driver defect 1 Replace Main Logic PCB

ERROR 310 PRINTER Printer driver defect 2 Replace Main Logic PCB

ERROR 101 AP Real Time Clock defect 1 Replace Main Logic PCB

1 Replace Main Logic PCB

ERROR 400 CELL Load Cell defect -
2 Replace Load Cell

1 Recalibrate
ERROR 401 CELL Load Cell defect - 2 Replace Main Logic PCB
3 Replace Load Cell

ERROR 200 DATABASE Data bank error 3 Reset RAM

1 Reset RAM
ERROR 201 XX DATABASE XX Data error 2
2 Delete Data XX

1 Reset RAM
ERROR 202 XX DATABASE XX Data error 2
2 Delete Data XX

1 Reset RAM
ERROR 203 YY DATABASE YY Data error 2
2 Configure YY

ERROR 205 DATABASE Data bank error 3 Reset RAM

Meaning of XX
01 Operator 07 Group data
02 Ticket data 13 Label data
03 Time total data 15 Date text data
04 Text data 21 PLU label data
05 Barcode data 23 Store adress
06 Tare data 24 PLU data

Meaning of YY
01 Operator Configure 04 Password Configure
03 Keyboard Configure

29
User Manual METTLER TOLEDO

Appendix C: Fonts Table

Font No. Font Type Heigh in mm Characters per line

1 1.9 36
2 2.4 36
3 2.9 36
4 3.7 36

5 4.8 36

6 3.2 27

7 6.4 27

8 2.4 18
9 2.9 18

10 3.7 18
11 4.8 18

12 4.8 18

13 9.6 18

14 3.2 13

15 6.4 13

16 2.9 11

17 3.7 11
18 4.8 11

19 4.8 9

20 9.6 9

30
METTLER TOLEDO
Scales & Systems
1900 Polaris Parkway
Columbus, Ohio 43240

P/N

(9/05).01

METTLER TOLEDO
is registered trademarks of Mettler-Toledo, Inc.

2000 Mettler-Toledo, Inc.

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