💎 End-to-End In-House Jewellery Manufacturing – ERP Key

Features
Powering Precision from Concept to Creation

1. Capture customer ideas and inspirations directly into the design request system.
2. Manage concept sketches—manual or digital—with version control and approvals.
3. Create and store 3D CAD designs with full integration to production workflows.
4. Build dynamic Bill of Materials (BOM) with metals, stones, and accessories.
5. Auto-calculate material requirements based on BOM and production schedules.
6. Generate production orders (POs) with job cards, tag-wise or batch-wise.
7. Assign work to karigars with timeline, quantity, and labour costing pre-mapped.
8. Issue wax and track tree preparation with accurate usage and recovery.
9. Control casting operations with loss capture, temperature logs, and traceability.
10. Perform Ghat processing including sprue cutting and primary surface cleaning.
11. Manage filing, assembling, and component joining across stages.
12. Issue components, findings, and accessories with validation and auto stock impact.
13. Procure and allocate gemstones and diamonds from central inventory.
14. Track stone setting (fitting) with shortage, breakage, and balance management.
15. Conduct multi-level quality checks with visual/image capture and approvals.
16. Manage rework, repair, or rejection workflows with separate cost handling.
17. Perform polishing, rhodium, and final finishing with machine/operator tracking.
18. Generate final tags with QR/Barcode, purity, weight, and full cost breakup.
19. Auto-calculate final job costing – Metal, Stone, Labour, and Overheads.
20. Adjust raw material and stone inventory with exact usage reconciliation.
21. Monitor WIP (Work In Progress) at each stage via live dashboards.
22. Track in-house and outsourced job statuses with centralized visibility.
23. Maintain design masters for repeat production with controlled edits.
24. Access detailed job history, version changes, and cost comparisons anytime.
25. Transfer finished products to stock/showroom with approval workflow.
26. Trigger alerts for production delays, material shortages, or QC rejections.
27. Integrate seamlessly with inventory, purchase, sales, HR, and accounts modules.
28. Support multi-branch manufacturing with unified tracking and reporting.
29. Generate real-time production, costing, and output performance reports.
30. Ensure full traceability from raw gold to final tagged ornament.

Wholesale / B2B Sales Management – Power Features

1. Route & Line-Based Sales Planning – Organize sales by predefined routes or regions
for better market control.
2. Customized B2B Pricing Engine – Set dynamic rates for each customer group,
product type, or geography.
3. Quick Bulk Order Processing – Book large-volume orders with minimal clicks and
real-time stock visibility.
 4. Field Staff & Agent Assignment – Assign field executives to specific lines and track
their sales performance.
5. Line-Wise Stock Distribution – Allocate inventory per line or location, enabling faster
dispatch and replenishment.
6. Advance Booking & Rate Locking – Secure rates and delivery slots in advance for
high-value clients.
7. Automated Tax & Bullion Calculations – Auto-calculate GST, TCS, and bullion
adjustments on the fly.
8. Integrated Barcode Invoicing – Generate barcoded bills linked with product details
and order references.
9. B2B Credit & Outstanding Management – Monitor credit limits, pending balances,
and overdues in real-time.
10. Discount, Scheme & Offer Engine – Apply customer-specific schemes, volume
discounts, or festival offers.
11. Approval Workflow for Special Rates – Built-in approvals for exceptional pricing,
ensuring control and speed.
12. Real-Time Order Fulfilment Status – Know what’s booked, dispatched, or pending—
instantly.
13. Digital Sales Quotations – Share quotation PDFs via WhatsApp, Email or Web portal,
with price protection.
14. Returns, Exchanges & Credit Notes – Handle returns or product swaps with
automated ledger adjustment.
15. Geo-Specific Sales Reports – Drill down sales data by city, region, agent, or customer
type.
16. Multi-Location Support – Seamless coordination across warehouses, branches, and
logistics points.
17. Touch-Free Mobile App Support – Let sales teams’ book, view, or approve orders
directly via mobile.
18. Powerful Customer Ledger Insights – Analyze client buying patterns, payment
cycles, and growth potential.

🪙 Bullion Trade Management

Buy, sell, hedge, and settle bullion seamlessly with full control and compliance.

 💰 Live Bullion Rates Integration

Auto-fetch real-time gold and silver rates from international or domestic sources
(MCX, IBJA, etc.).
 🔁 Buy & Sell Transactions Simplified
Record and manage daily bullion trades with clear entries for quantity, rate, party,
and settlement terms.
 🧾 Bullion Bookings & Lock-ins
Lock rates for customers or vendors and track margins based on spot vs booking
rates.
  📦 Bullion Inward & Issue Tracking
Monitor physical receipt and issue of bullion with purity-wise weight records.
 📊 Bullion Stock Ledger & Purity-Wise Inventory
Get real-time visibility of your gold/silver holdings with breakdowns by purity and
transaction type.
 📉 Rate Cut Handling & Revaluation
Manage market rate drops with flexible revaluation entries and impact tracking on
margins.
 🔗 Link Bullion with Job Orders & Purchases
Automatically assign bullion stock to production batches or vendor orders.
 🧮 P/L on Bullion Trades
View running profit/loss based on market trends and actual purchase/sale prices.
 📝 Hedging & Advance Contracts
Record forward contracts and hedge positions to protect against market volatility.
 📦 Packaging & Delivery Tracking
Document packaging, insurance, and dispatch of bullion with full chain-of-custody
logs.
 🔐 Role-Based Trade Permissions
Restrict bullion handling access to authorized personnel with approval-based flows.
 📥 Import/Export Bullion Trade Handling
Manage international bullion movements with landed cost calculations and customs
compliance.
 📄 Integrated with Finance & Taxation
Automatically generate entries for accounting, GST, VAT, and TCS from bullion
trades.
 📈 Bullion Position Dashboard
Instantly view your net bullion position, pending obligations, rate variations, and
market exposure.

🔍 Sourcing & Procurement

Empower smarter buying decisions with controlled, cost-effective procurement
workflows.

 📑 Supplier Quotation Management

Request, compare, and finalize quotations from multiple vendors with price and lead
time visibility.
 🔗 Design-to-Procurement Link
Auto-generate material requirements based on design BOMs, orders, or production
plans.
 Smart Purchase Planning
Plan purchases based on stock levels, delivery schedules, and forecasted
requirements.
  🧾 Automated Purchase Orders
Create and send purchase orders directly from requisitions with approval-based
workflows.
 🔍 Vendor Performance Tracking
Rate suppliers on quality, timeliness, and pricing to build better vendor relationships.
 📦 Stone, Component & Bullion Procurement
Handle sourcing of raw gold, diamonds, gemstones, findings, and consumables with
purity and certification details.
 🔄 Return & Replacement Handling
Streamline rejection, replacement, or return processes with vendor debit notes and
status logs.
 💼 Multi-Location Vendor Management
Manage regional or international vendors with region-wise terms, currency, tax
rules, and payment preferences.
 📊 Landed Cost & Margin Visibility
Calculate true cost per item including freight, duties, conversion, and overheads.
 📤 Subcontractor & Jobwork Procurement
Raise material supply or labour-based job orders with auto-linked inward/outward
tracking.
 ✅ QC-Linked Procurement Checks
Verify quality and specs during inward before confirming GRNs or billing.
 🔄 Approval-Based Requisition Flow
Control spend with multi-level approval workflows for purchase requests and orders.
 🌐 Global Compliance Ready
Supports GST, VAT, HSN/SAC codes, import duties, and audit trail for both domestic
and export procurement.
 🧠 Analytics & Forecasting Tools
Gain insights into supplier trends, pricing fluctuations, delays, and inventory cycles.

📦 INVENTORY MANAGEMENT
Track, control, and optimize every gram of your inventory – from bullion to finished
jewellery.

 🔍 Real-Time Stock Visibility

View live inventory across showrooms, warehouses, job workers, and branches.
 🪙 Purity & Weight-Based Stock
Track gold, silver, and platinum stock by purity, gross/net weight, and karat.
 🧾 Tag-Based & Barcode-Enabled Tracking
Assign unique barcodes or RFID tags for individual items and batches.
 🏷️SKU-Wise & Style Code Classification
Manage inventory by categories, styles, collections, designs, and certifications.
 🔁 Multi-Stage Stock Movement
Trace items from raw material to semi-finished to finished stage with full audit trail.
  📤 Inter-Branch Transfers
Easily initiate and approve stock transfers between locations with transport tracking.
 🔄 Bulk Inward & Outward Processing
Handle bulk inward/outward entries for job work, repair, exhibitions, and sample
pieces.
 📊 Stock Valuation Methods
Support for FIFO, LIFO, Weighted Average, and purity-adjusted valuation.
 📦 Multi-Unit Support
Seamlessly manage grams, pieces, carats, tolas, ounces, etc., in one system.
 📈 Fast-Moving & Dead Stock Reports
Identify high-demand items and slow movers for better inventory turnover.
 🧮 Reorder Alerts & Min-Max Levels
Get notified when stock drops below threshold for timely procurement.
 ✅ Stock Audits & Physical Verification
Reconcile physical stock with system entries using barcode or RFID-based audits.
 🧰 Component & Stone Inventory
Track loose diamonds, gemstones, findings, mountings, and consumables separately.
 📆 Expiry & Warranty Tracking
Manage shelf life of plated jewellery, certificates, warranties, and sealed goods.
 🧩 Inventory Linked to Sales & Production
Auto-adjust stock levels based on sales, returns, job orders, and scrap recovery.
 🔐 Role-Based Access & Approval Control
Restrict inventory operations by user roles to ensure security and accountability.

🤝 VENDOR MANAGEMENT
Build trusted supplier networks with transparency, performance tracking, and smart
collaboration.

 📇 Centralized Vendor Directory

Maintain detailed profiles for bullion suppliers, stone merchants, job workers, and
service providers.
 💱 Multi-Currency & Region Support
Manage vendors globally with currency, tax, and region-specific configurations.
 📦 Category-Wise Vendor Grouping
Organize vendors by material type: Gold, Silver, Diamonds, Components, Packaging,
etc.
 📊 Performance Tracking
Rate vendors on quality, delivery timelines, pricing consistency, and support.
 🧾 Purchase History & Analytics
Instantly view past transactions, order volumes, rate trends, and payment records.
 🔍 Document & Certification Management
Store KYC, purity certificates, hallmark licenses, and contract agreements securely.
 🔄 Auto-Linked with Procurement & GRN
Automatically link vendor details to purchase orders, inwards, and bills.
  📉 Credit Limit & Payment Terms Control
Define payment cycles, credit limits, and overdue tracking per vendor.
 📤 Vendor Communication Logs
Log calls, emails, and interactions to maintain vendor relationship history.
 ✅ Multi-Level Approval Workflow
Approve new vendor registrations and edits with audit trail.
 🔁 Return & Rejection Handling
Manage rejected items with vendor returns, debit notes, and traceability.
 🔐 Role-Based Vendor Access
Restrict or allow vendors to access portals for PO status, invoices, or delivery
schedules.
 📥 Subcontractor & Jobworker Management
Track inward/outward, stock balances, and process status for job-based vendors.
 📎 Contractual Rate Locking
Lock negotiated rates for specific periods or quantities to control fluctuations.

🚚 DISTRIBUTION MANAGEMENT
Deliver the right jewellery to the right location—on time, every time.

 🌍 Multi-Location Distribution Control

Manage dispatches across showrooms, branches, franchises, and export zones.
 📦 Smart Allocation & Dispatch Planning
Distribute stock based on demand, stock levels, and sales trends—automatically or
manually.
 🧾 Order-to-Dispatch Traceability
End-to-end tracking from sales order to delivery confirmation with audit trail.
 🏷️Barcode/RFID-Based Dispatching
Ensure accurate picking and packing using smart scanning technology.
 🔄 Reverse Logistics Management
Handle returns, rejections, replacements, and inventory recalls efficiently.
 📤 Real-Time Logistics Integration
Connect with courier partners for AWB generation, delivery tracking, and status
updates.
 📊 Route & Transport Optimization
Optimize shipping routes and carriers to reduce delivery time and cost.
 📍 Branch-Wise Inventory Visibility
Monitor in-transit stock and available quantities across all points of sale.
 ✅ Multi-Level Dispatch Approval
Control and authorize high-value or bulk transfers with secure workflows.
 📋 Packing Slip & Delivery Note Generation
Auto-generate compliant documentation for smooth goods movement.
 🧮 Transit Insurance & Valuation Linking
Link shipment values with insurance details for secured deliveries.
  🔁 Auto Replenishment Logic
Auto-generate stock transfers based on minimum levels at branches or counters.
 📥 Central Warehouse Control
Monitor and manage all inward/outward activity from the main warehouse.

💍 SALES FUNCTIONALITY
Sell smarter with dynamic pricing, customer insights, and seamless billing.

 🧾 Flexible Invoicing
Create retail, wholesale, export, and job work invoices—linked to inventory and
accounts in real-time.
 💰 Scheme & Discount Automation
Auto-apply gold schemes, seasonal offers, and combo discounts based on customer
profile.
 🔁 Gold Exchange & Buyback Handling
Manage old gold exchanges, buyback rates, and purity validations with full audit
control.
 🔍 Customer Price History & Preference Tracking
Suggest products based on past purchases, preferences, and budget.
 📦 Item-wise Billing with Set & Loose Handling
Bill jewellery sets, individual items, solitaires, and loose components with accuracy.
 📊 Real-Time Price Calculations
Auto-calculate based on metal weight, purity, stone rates, making charges, and
wastage.
 🔗 Integrated Barcode & RFID Billing
Scan items instantly with barcode or RFID for speed and precision.
 🌍 Multi-Currency & Multi-Tax Support
Handle GST, VAT, Sales Tax across regions and currencies.
 🧾 Advance Booking & Order Conversion
Manage token/advance payments and convert them into full invoices effortlessly.
 📥 Credit Sales & EMI Options
Support credit billing with due tracking, approvals, and EMI management.
 📱 Mobile POS Compatibility
Sell from counters, kiosks, exhibitions, or doorstep with mobile and tablet-based
POS.
 🛒 B2B/B2C Sales Integration
Handle bulk orders, franchise sales, and retail POS from a unified system.
 💳 Multiple Payment Modes
Accept payments via cash, card, UPI, wallet, bank transfer, or gold ledger.
 🔐 Role-Based Discount Control
Set who can offer discounts and how much—based on user role and item value.

💳 CREDIT MANAGEMENT SYSTEM

Control risk, empower growth — streamline your credit operations with confidence.

 🔐 Credit Limit Setup per Customer

Set and manage customer-specific credit limits with alerts for over-limit transactions.
 🧾 Credit-Based Sales with Approval Flow
Allow credit billing only with role-based approvals and due clearance visibility.
 ⏳ Credit Period & Due Tracking
Define payment terms and monitor outstanding dues with auto reminders.
 📊 Customer Credit History & Score
View complete credit utilization, payment behavior, and transaction history.
 💼 Receivables Dashboard
Get real-time aging reports, overdue summaries, and collection status across
customers.
 💡 Auto Alerts & Notifications
Notify sales, accounts, and customers when limits are reached or dues are pending.
 📝 PDC, EMI & Post-Dated Cheque Tracking
Monitor installments, cheque clearance, and payment schedules.
 🔁 Advance & Partial Payment Adjustment
Seamlessly apply advances or part-payments to open credit invoices.
 🔄 Credit Note Issuance
Generate credit notes for returns, rate adjustments, or loyalty benefits.
 🧮 Finance & Ledger Integration
Auto-post all credit sales, receipts, and adjustments into customer ledgers.
 🌍 Multi-Branch & Group-Level Credit View
Monitor consolidated credit exposure for customers across locations or franchises.
 🔎 Audit Trail for Credit Transactions
Full transparency of who approved what, when, and why — with time-stamped logs.

🔧 REPAIR MANAGEMENT
Track, service, and deliver with trust — manage jewellery repairs efficiently.

 🧾 Job Card Generation for Repairs

Instantly create repair job cards with item images, customer instructions, and
condition notes.
 📦 Pre-Repair Valuation & Approval
Estimate cost and get customer approval before starting the work.
 🔐 Tagging & Barcode for Repair Items
Securely tag received jewellery with barcode for identity and traceability.
 🔄 Repair Process Tracking
Monitor each repair stage—inspection, work-in-progress, quality check, and ready
for delivery.
  🧮 Repair Cost Estimation & Invoicing
Auto-calculate charges for polishing, resizing, stone setting, soldering, or custom
requests.
 📸 Before & After Item Image Capture
Maintain photographic records for customer trust and internal validation.
 🧑‍🔧 Workshop Assignment & Timeline Tracking
Assign tasks to internal teams or external karigars with expected delivery dates.
 📢 SMS/Email Updates to Customers
Notify customers on job status: Received, In Progress, Completed, or Ready for
Pickup.
 🔍 Repair History Linked to Customer & Item
View lifetime repair logs and past issues for every jewellery piece.
 📊 Reporting on Repair Types & Costing
Analyze repair trends, recurring faults, material consumption, and karigar
performance.
 📥 Linked Inventory for Material Used
Auto-deduct solder, stones, parts, or accessories used in repairs.

ORDER MANAGEMENT
From booking to delivery — streamline your entire order lifecycle.

 📝 Omnichannel Order Booking

Capture orders from walk-ins, WhatsApp, website, exhibitions, and retail counters.
 📋 Custom & Ready Stock Order Handling
Manage both make-to-order and ready-to-ship items effortlessly.
 🔄 Real-Time Order Status Tracking
Monitor every step — confirmed, in production, QC, packed, dispatched.
 🔐 Order Authorization & Approval Flows
Multi-level checks for discounts, credit terms, delivery schedules, or pricing.
 🧵 Design-to-Order Integration
Attach sketches, CAD files, references, or customer notes directly to the order.
 📊 Auto Allocation of Stock vs. Production
Match orders with available inventory or auto-route to jobwork/production.
 🧾 Dynamic Pricing Based on Order Date & Gold Rate
Auto-update rates at time of confirmation or delivery based on configured logic.
 🗓️Expected Delivery Date & Alerts
Set and track timelines with auto reminders for delayed orders.
 📦 Packaging & Delivery Management
Track packing stages, generate dispatch slips, and connect with logistics.
 📱 Customer Notifications via SMS/Email/App
Keep your buyers informed throughout the order journey.
 💬 Order Revisions & Change Log
Track changes in design, size, quantity, or pricing with full audit history.
  📁 Document & Image Attachment
Link invoices, approvals, design sheets, and customer instructions in one place.
 📈 Insightful Order Analytics
View order trends, cancellations, customer frequency, and delivery performance.

🖼️E-Catalogue Management
Showcase your jewellery with elegance, control, and complete digital security.

 💍 Visually Stunning Product Catalogues

Display detailed, high-resolution images of every ornament, enriched with
descriptions, weights, and pricing.
 📲 Accessible Anytime, anywhere
Share via mobile, tablet, web, or WhatsApp — perfect for remote selling, in-store
kiosks, and B2B partners.
 Time-Based Access Controls
Allow catalogue access for a limited period — ideal for events, buyer previews, and
one-time offers.
 🔐 Password-Protected Catalogue Sharing
Share secure links that require customer authentication or PIN verification for
access.
 🎥 Screen Recording & Screenshot Restriction
Enable watermarking and disable screen recording/screenshot functions to protect
design confidentiality.
 🗂️Custom Views by Category or Collection
Filter catalogues by gold type, design code, purity, theme, or customer segment.
 🔄 Real-Time Inventory Integration
Only display in-stock items with auto-synced prices and availability from your live
inventory.
 📤 Quick Upload & Bulk Management
Upload thousands of products in minutes with image, weight, tags, and description
fields.
 🛒 One-Click to Quote or Order
Link items directly to sales orders, bookings, or quotations — converting interest into
action.
 📊 Customer Engagement Analytics
Track which pieces are viewed, favorited, or shared — helping you identify hot
sellers.
 🌍 Multi-Language & Currency Ready
Reach international buyers with catalogues in local language and currency
preferences.
  🔐 Role-Based Viewing Rights
Control who sees what — assign catalogue visibility to staff, agents, or customers as
needed.

🪙 Gold Scheme (Chit) Management

Digitize your saving schemes. Build trust. Boost loyalty.

 📆 Flexible Monthly Installment Plans

Create customizable chit schemes with variable tenure, amounts, and benefits
tailored to customer needs.
 💎 Maturity in Gold or Jewellery
Allow customers to redeem their schemes as physical gold, ornaments, or convert
into store credit.
 💼 Multi-Scheme Setup Across Branches
Launch and manage different chit plans across showrooms or regions with full
control and visibility.
 📊 Customer-wise Ledger & Scheme Tracking
Monitor customer payments, scheme progress, and maturity timelines with
complete transparency.
 📲 Customer Portal & App Access
Let customers track payments, download receipts, view maturity status, and get
updates via mobile or web.
 🧾 Auto Receipts & Digital Passbook
Instantly generate monthly receipts and maintain a digital passbook linked to each
chit account.
 🔔 Automated Reminders & Alerts
Send SMS, WhatsApp, or email notifications for installment due dates, missed
payments, and maturity alerts.
 🔁 Advance, Partial & Bulk Payments Support
Accept overpayments, backdated payments, or bulk group collections with ease.
 🔐 Secure & Audit-Friendly Records
Maintain full financial compliance with transparent tracking, ledger posting, and
approval workflows.
 📥 Agent / Franchise Participation
Enable agents or branches to enroll customers, manage schemes, and earn
commissions.
 📉 Scheme-Wise Profitability Reports
Analyze earnings, defaults, redemption trends, and risk exposure for better planning.
 🌍 Multilingual & Multi-Currency Ready
Run schemes in any local language or currency for wider reach across regions or
countries.

♻️Customer Buy Back Management

Smartly Handle Gold Returns, Unregistered Purchases & Buy-Back Profitability

 💰 Instant Gold/Jewellery Buy-Back Entries

Accept customer returns based on purity, weight, and today's market rate —
instantly recorded in ERP.
 🧾 Support for Unregistered Purchases
Buy back jewellery even without a prior invoice — track it as a new unregistered
purchase with customer KYC and valuation.
 📉 Buy Back Profit & Loss Insights
Automatically calculate difference between buy-back cost and resale/melting value
— track true profitability.
 ⚖️Automated Purity-Based Valuation
System calculates exact return value based on karat, net weight, bullion rate, and
standard deductions.
 📄 Valuation Slips with Transparent Breakdown
Provide customers a printed or digital slip showing full rate calculation — increasing
trust and professionalism.
 🔄 Auto Posting to Accounts & Inventory
Inventory and financial ledgers auto-updated — whether it’s stock inward, ledger
credit, or bank payout.
 🪙 Handle All Types of Items
Manage buy-backs for plain gold, studded, diamonds, or even stone-deducted
jewellery.
 📦 Separate Return Stock Category
Classify returned goods under refurbish, resale, or melting categories for accurate
tracking.
 🔍 Full Transaction History & Audit Logs
View all past buy-backs by customer, item type, or date range — complete with rate
and payout details.
 📊 Reports for Compliance & Analytics
Export reports on buy-back transactions, profitability, resale stock movement, and
cash vs. bank usage.
 🔐 Role-Based Approvals for Valuation
Protect rate changes with manager-level controls and approval workflows.
 🌍 Standardized Across Locations
Unified buy-back handling at all showrooms with centralized rule management and
control.

🛍️Offers & Promotions

Drive Sales. Delight Customers. Dominate the Festive Season.

 🎯 Create Targeted Offers in Minutes

Run discounts, combo deals, or buy-more-save-more schemes for specific items,
customers, or locations.
  🎉 Festival & Season-Based Campaigns
Launch limited-time promotions for Akshaya Tritiya, Diwali, Eid, Christmas, and
wedding seasons — right from the ERP.
 🏷️Flat Discounts or Tiered Offers
Set flat rate cuts, percentage discounts, or tier-wise benefits based on invoice value
or weight.
 👑 VIP & Membership-Exclusive Deals
Offer private previews, exclusive pricing, or early access to loyal or high-tier
customers.
 📊 Performance-Driven Promotions
Link offers to slow-moving stock, dead inventory, or specific design codes to boost
visibility and sales.
 📅 Auto-Start & Auto-Expire Campaigns
Schedule offer start and end dates to activate promotions automatically — no
manual tracking.
 🔁 Coupon Code Generation & Redemption
Create custom codes for online and in-store use, with full tracking of redemptions.
 🧾 Auto-Applied at POS & Billing
Offers are auto-suggested during billing, reducing dependency on staff and
eliminating errors.
 📦 Bundle & Combo Offers
Group items (e.g., pendant + chain, bangles + earrings) and set special pricing or free
gifts.
 📍 Location-Wise & Counter-Specific Promotions
Run branch-specific or counter-targeted schemes based on showroom-level
strategies.
 📲 Promote via SMS, WhatsApp & App
Instantly notify customers with personalized messages about running deals and
limited-time offers.
 📈 Offer Performance Analytics
Measure ROI, customer response, and sales boost — refine future campaigns with
real data.

🎁 Loyalty & Rewards

Turn Every Visit Into a Long-Term Relationship

 💎 Reward Every Purchase

Let your customers earn points on every jewellery or bullion transaction — big or
small.
 🎉 Customizable Reward Rules
Set earning rules by item type, amount, festival season, or membership level.
 🏷️Tier-Based Loyalty Programs
Offer Silver, Gold, Platinum levels with increasing benefits, exclusive previews, or
concierge service.
  💌 Instant Gratification, Lifetime Loyalty
Reward points can be redeemed for discounts, free gifts, or special upgrades —
directly from the ERP.
 🔁 Auto Point Expiry & Redemption Tracking
Remind customers to redeem before expiry and keep a live ledger of balances.
 📲 Integrated With Billing & POS
Seamlessly apply or earn points during invoice generation — no manual work, no
delays.
 🎯 Targeted Campaigns Based on Loyalty Data
Run special offers or VIP invitations for top spenders or frequent buyers.
 🌐 Omni-Channel Loyalty
One loyalty account across online store, mobile app, and in-store purchases.
 📈 Insightful Loyalty Reports
Track point redemption rates, top loyalty customers, and program ROI with clear
dashboards.
 🧾 Auto-Linked With CRM & Promotions
Combine loyalty with referral codes, seasonal discounts, and customer engagement
workflows.
 🔐 Fraud-Proof, Transparent Tracking
Every point is tracked and audited — customer-wise, invoice-wise, and location-wise.

👥 Human Resource Management (HRM)

Manage People, Payroll, Performance & Policies — All in One Place.

 🧑‍💼 Complete Employee Lifecycle Management

From hiring to exit, manage every stage of your workforce with digital records,
documents, and contracts.
 Smart Attendance & Shift Monitoring
Track real-time in/out, late marks, overtime, and shift allocations with biometric or
mobile integration.
 💸 Automated Payroll & Compliance
Calculate salaries, deductions, PF, ESI, TDS, and generate payslips — error-free and
on time.
 🏖️Leave, Holidays & Weekly Offs Made Easy
Automate leave requests, approval workflows, and maintain accurate balances
across all branches.
 🧾 Loan & Advance Tracking
Record employee advances or loans with EMI setups, auto-deductions, and
transparent tracking.
 💼 Expense Reimbursement Management
Allow employees to submit travel, mobile, or business expenses with approval-based
workflows.
  📈 Goal-Based Performance Reviews
Set KRAs, conduct digital appraisals, and reward top performers based on clear
metrics.
 🧠 Skill Development & Training Programs
Assign learning paths, schedule workshops, and track employee progress across
departments.
 📊 HR Dashboards & Analytics
Monitor attrition, salary trends, department-wise headcounts, and overtime with
visual reports.
 🔐 Secure, Role-Based Access Control
Keep sensitive HR and payroll data protected with audit trails and permission-level
visibility.
 🌐 Multi-Branch & Multi-Location Control
Manage employees across stores, showrooms, factories, or regions from a single ERP
screen.
 📱 Self-Service Mobile App
Empower staff to apply for leave, download payslips, view shifts, and update
personal info — anytime, anywhere.
 🗂️Digital Recruitment & Onboarding
Simplify candidate screening, offer rollouts, and digital joining processes with zero
paperwork.
 💬 Internal Messaging & Broadcasts
Instantly share policy updates, shift notifications, or festival greetings with staff via
SMS, app, or email.

🤝 Customer Relationship Management (CRM)

Turn Every Interaction Into a Lifetime Relationship.

 💎 Know Your Customer Like Never Before

Maintain detailed customer profiles including purchase history, preferences,
anniversaries, budgets, and styles.
 🛍️Personalized Selling Experience
Suggest designs, offers, and collections based on individual tastes, previous buys,
and occasion reminders.
 🔔 Smart Follow-Ups & Reminders
Automate birthday greetings, renewal calls, event invites, and missed follow-ups
through SMS, WhatsApp, or email.
 📞 360° Communication Tracking
Log all calls, visits, and communications for every customer — never miss a lead or a
follow-up.
 📊 Lead to Loyal Customer Conversion
Track inquiries, showroom walk-ins, website leads, and convert them into loyal
buyers through guided workflows.
 💌 Campaigns That Connect
Run targeted promotional campaigns for festive offers, product launches, and VIP
sales events.
  🪙 Loyalty & Reward Programs
Reward loyal customers with points, vouchers, and member-only benefits — all
tracked inside the ERP.
 🛒 Track Repeat Buying Behavior
Identify customers due for upgrades, replacements, or repeat purchases with
predictive insights.
 📍 Store-Wise & City-Wise Segmentation
Filter and engage customers based on geography, gender, purchase range, or
product interest.
 📥 Real-Time Feedback Collection
Capture reviews, service feedback, and product ratings for continuous improvement.
 💼 Sales Executive Performance Insights
Measure conversion rates, customer satisfaction, and engagement effectiveness by
staff.
 🔗 Integrated with Sales, Billing & Ecommerce
One connected view across in-store, online, and mobile transactions for each
customer.

💼 Finance That Reflects the Brilliance of Your Business

Precise, powerful, and globally compliant accounting — crafted for the jewellery industry.

 💱 Multi-Currency Mastery
Accept and manage payments in any currency, with real-time conversion and auto
gain/loss tracking.
 🧾 Intelligent Global Tax Automation
From GST and VAT to TDS and Sales Tax — all tax calculations are auto-applied based
on region and rule.
 📊 Real-Time Profit & Loss Statement
Instantly know what’s driving profits — by product, location, customer, or time
period.
 📘 Dynamic Trial Balance
Stay in control of your financial position with live debit/credit balances and full
transaction drill-down.
 📋 On-Demand Balance Sheet
Generate accurate, real-time balance sheets — for stakeholders, audits, or internal
reviews.
 📄 Complete Tax Reporting Suite
Auto-generate GST, TDS, VAT, and WHT reports for any country — ready for return
filing, audits, and CA use.
 🏦 One-Click Bank Reconciliation
Instantly match ERP transactions with bank statements and highlight mismatches.
 🔗 Fully Integrated with Core Operations
All financial data flows in from sales, purchase, inventory, payroll, bullion, and job
work — no duplication.
  📈 Cash Flow & Fund Flow Dashboards
Visualize liquidity, investments, expenses, and available capital in a single glance.
 📤 Branded, Exportable Reports
Download and share polished Profit & Loss, Trial Balance, Balance Sheet, and Tax
reports with ease.
 🔒 Audit-Ready at All Times
Every action, change, and approval is tracked with full transparency and compliance.
 📊 Smart Budgeting & Spend Controls
Set limits, track deviations, and forecast future spends based on live financial data.
 🔐 Secure, Role-Based Access
Keep financial data safe with customized access for CFOs, auditors, accountants, or
owners.

🪙 Online Gold Chit Scheme – Website & Mobile App

Digitally manage gold saving schemes with secure, transparent, and customer-friendly
tools.

🔑 Key Features for Customers (Website & App)

 Easy Online Enrollment

Customers can join gold chits directly via web or mobile with secure KYC verification.
 Flexible Scheme Options
Offer monthly, quarterly, or custom chit plans with various tenure and maturity
values.
 Real-Time Account Dashboard
Customers can track payments, maturity dates, gold rates, and scheme status
anytime.
 Online Payment Integration
Pay installments through UPI, net banking, debit/credit cards, or wallets.
 Auto Reminders & Alerts
SMS, WhatsApp, and email alerts for due dates, missed payments, and maturity
reminders.
 Digital Passbook & Receipts
View and download transaction history, monthly statements, and digital receipts.
 Referral & Reward Programs
Let customers invite others and earn loyalty points or discounts.
 Scheme Maturity Benefits
Option to redeem gold/jewellery or continue to the next cycle via app.
 Multilingual Interface
Support local languages for better accessibility across regions.
⚙️Key Features for Admin (ERP Integrated)

 Full ERP Integration

Seamlessly sync chit plans, payments, maturity dates, and customer profiles into
Jewellery ERP.
 Scheme Setup Wizard
Define chit groups, value slabs, duration, commissions, and withdrawal policies.
 Auto Ledger Posting
All installments and maturity payouts auto-posted in financial ledgers.
 Customer Verification Tools
KYC, Aadhaar linking, and phone verification to ensure compliance.
 Installment Tracking & Penalty Rules
Auto-track missed payments and apply penalties or grace periods as configured.
 Maturity Gold Rate Locking
Lock gold price at maturity or based on dynamic rate chart integration.
 Branch-Wise Scheme Allocation
Allocate and track chits per branch with centralized admin control.
 Reports & Analytics
Get insights on active users, scheme maturity forecasts, dues, and collection trends.
 Agent / Franchise Dashboard
Allow agents or branches to manage chits under their network with controlled
access.

🛒 E-Commerce Integration – Sell Jewellery Online,

Seamlessly Synced
Connect your online store with your ERP for real-time stock, orders, and customer
engagement.

 Real-Time Inventory Sync

Automatically update stock between ERP and website to prevent overselling.
 Order Auto-Import from Website
Pull online orders directly into ERP for billing, fulfillment, and dispatch.
 Digital Catalogue Management
Manage product images, descriptions, prices, and tags centrally from ERP.
 Customer Portal & Online Tracking
Let customers view orders, delivery status, invoices, and history online.
 Custom Jewellery Order Support
Accept personalized orders with design notes, ring sizes, and purity options.
 Offer, Scheme & Coupon Management
Run online discounts, festive offers, and referral coupons from within ERP.
  Multiple Payment Gateway Integration
Accept secure payments via Razor pay, PayU, Stripe, UPI, net banking, etc.
 Mobile App & Website Sync
Manage both mobile apps and websites using one ERP backend.
 Shipping & Logistics Integration
Auto-generate shipping labels, track deliveries, and connect with carriers like Ship
rocket or Delhivery.
 Product Ratings & Reviews
Collect and display feedback for better buyer trust and engagement.
 SEO & Metadata Tools
Control URL slugs, keywords, and tags to boost online visibility.
 Wishlist & Cart Management
Allow customers to save products and recover abandoned carts.
 Secure Checkout with Tax Compliance
Enable GST invoicing and auto-calculation of taxes per region.
 Omni-Channel Reporting
Track performance across offline, online, and marketplace channels in one view.
 Live Chat & Support Integration
Connect tools like WhatsApp, chatbot, or helpdesk for real-time customer service.
 Multi-Currency & International Shipping
Sell globally with currency converters, location-based pricing, and export billing.

📊 Business Analytics & Reports – Turn Jewellery Data into

Smart Decisions
Get clear insights, track performance, and stay ahead with powerful analytics built for the
jewellery industry.

 Real-Time Dashboards
Visualize sales, stock, purchases, and profitability with live data dashboards.
 Branch & Counter-Wise Performance
Compare and analyze business metrics across locations, showrooms, and employees.
 Customer Buying Pattern Analysis
Understand top buyers, buying frequency, and item preferences to boost loyalty.
 Top-Selling Designs & Categories
Identify fast-moving items, bestselling designs, and seasonal trends.
 Sales vs. Purchase Comparison
Analyze margins, movement, and turnover for better buying and pricing decisions.
 Inventory Ageing & Dead Stock Reports
Track slow-moving or unsold stock to optimize inventory holding.
 Order Fulfilment & Delay Analysis
Measure efficiency in order processing and delivery timelines.
 Profitability Reports (Item & Invoice Level)
Calculate gross profit by invoice, item, or category for financial insights.
  User & Role Activity Logs
Monitor user-wise activities, edits, and approvals for accountability.
 Tally & Financial Sync Reports
Reconcile ERP financials with external systems like Tally or QuickBooks.
 Bullion Movement & Valuation Reports
Track gold inward/outward and bullion valuation in real time.
 GST & Tax Summary Reports
Auto-generate GST, TCS, TDS reports for returns, audits, and compliance.
 Custom Report Builder
Create and export custom reports based on selected fields and filters.
 Mobile-Friendly Reports Access
View reports and dashboards on mobile, tablet, or desktop—anytime, anywhere.
 Role-Based Report Visibility
Show relevant reports only to management, accounts, or specific departments.

📡 RFID Solutions – Advanced Tagging, Tracking & Security

for Jewellery
Harness the power of RFID, GPS, and antenna-based technology for unmatched control
and visibility.

 Real-Time Item Tracking via RFID

Monitor the movement and presence of every jewellery piece across counters, trays,
and branches.
 Antenna-Based RFID Zone Monitoring
Install RFID antennas to detect item movement in specific zones (storefront, vault,
packing area).
 GPS-Enabled RFID for High-Value Logistics
Track the real-time location of goods-in-transit using GPS-tagged RFID for high-
security shipments.
 Bulk Scanning for Stock Audits
Instantly scan hundreds of items during audits or inward/outward processes with
99% accuracy.
 Instant Item Identification Without Manual Search
Just scan the tray—no need to remove items to check tags manually.
 Auto-Linked with Billing & Transfers
Add items to invoices, delivery challans, or transfer slips directly by scanning RFID
tags.
 Tray-Level & Counter-Wise Tagging
Know the exact tray, counter, or display where each item resides at any moment.
 Unauthorized Movement Detection
Trigger alerts if an item moves outside an assigned zone or exits without approval.
  Tag Health Monitoring
Ensure tag readability, activity, and replacement alerts to maintain flawless
operation.
 Fully Integrated with ERP
Syncs with modules like Inventory, GRN, Job Work, Billing, Stock Transfers, and
Approvals.
 Customizable RFID Tag Types
Support for various RFID tag sizes and designs—embedded, adhesive, or loop tags.
 GPS Movement Logs for Insurance & Security
Maintain location logs for high-value shipments for auditing and security proof.
 Audit Trail & RFID Scan History
Maintain complete history of item scans, user activities, and location shifts.
 Mobile & Handheld Reader Compatibility
Scan using handheld devices or mobile apps for flexibility in stock checks or order
pickings.
 Multi-Store RFID Deployment
Centralized control across branches with synchronized tag status and movement
logs.

☁️Cloud Services – Scalable, Secure & Always Connected

Empower your jewellery business with the flexibility and security of cloud-powered ERP.

 Access Anytime, Anywhere

Use your ERP on any device—mobile, tablet, or desktop—across stores, offices, or on
the go.
 100% Data Security
Bank-grade encryption ensures your business data is safe, private, and protected
from threats.
 Automatic Daily Backups
Never lose critical information—data is backed up automatically and securely every
day.
 Real-Time Sync Across Branches
Instantly reflect updates, sales, inventory, and orders across all locations in real time.
 Zero Infrastructure Hassle
No need to maintain servers or IT hardware—everything runs on the cloud with
minimal setup.
 High Uptime & Performance
Enjoy fast, uninterrupted service with 99.9% uptime and seamless performance.
 Scalable as You Grow
Add users, branches, or features without limitations—ideal for growing jewellery
businesses.
 Disaster Recovery Ready
Your data stays safe even in emergencies with built-in disaster recovery systems.
 Automatic Updates & Maintenance
Get new features, bug fixes, and system updates without any manual work or
downtime.
  Multi-Device Compatibility
Works smoothly on Windows, Mac, Android, and iOS platforms.
 User & Role-Based Access Control
Manage user permissions securely with detailed access rights by role or department.
 Global Reach & Multi-Location Support
Whether local or international, connect and manage operations seamlessly across
regions.
 Cost-Efficient & Subscription-Based
Pay only for what you use—no large upfront investment in infrastructure.

💎 ORDER MANAGEMENT SYSTEM (OMS)

Complete control of every jewellery order from booking to delivery

 Centralized Order Management

Manage all online, in-store, franchise, and wholesale orders from a single unified
dashboard.
 Real-Time Order Tracking
Monitor order status live—from creation to dispatch and final delivery.
 Omni-Channel Support
Seamlessly handle orders across retail counters, mobile apps, websites, and
marketplaces.
 Smart Store/Warehouse Assignment
Auto-route orders to the right location based on product availability and region.
 Live Inventory Sync
Automatically update stock levels across all branches and channels to avoid
stockouts or overbooking.
 Flexible Modifications & Returns
Easily manage changes, cancellations, refunds, and exchanges with full traceability.
 Courier & Logistics Integration
Directly connect with logistics partners for real-time shipment and delivery tracking.
 Customer Notifications
Keep customers updated via automated SMS, email, or app notifications.
 After-Sales Workflow
Streamline post-sale activities like repairs, reorders, and follow-ups.
 Insightful Order Reports
Analyze fulfilment speed, delay patterns, top-selling designs, and cancellations.
 Configurable Workflows
Adapt order processes with priority settings, approvals, and rule-based routing.
 Payment Reconciliation
Track advance, balance, and full payments, and sync effortlessly with financial
ledgers.
 Custom Jewellery Order Handling
Capture personalized order details like size, purity, weight, stones, and delivery date.
 Integrated Production Flow
Convert orders directly into job cards or production requests.
  Franchise & Branch Visibility
Track and manage orders across all stores, branches, and franchise networks.
 Barcode-Based Tagging
Generate barcode tags for easy tracking during production, packing, and delivery.
 Bulk B2B Order Support
Process large wholesale orders with delivery planning and rate management.
 Customer History Access
Quickly repeat or modify previous orders based on customer preferences.

🔐 Backup Services – Secure Your Business Data with Confidence

 Automated Cloud & Local Backups – Eliminate manual efforts with scheduled, auto-
triggered backups.
 Military-Grade Encryption – Keep your data protected with end-to-end encryption
during storage and transfer.
 Multi-Layered Redundant Storage – Backups stored securely across multiple
certified data centers.
 Instant Data Recovery – Restore data in minutes after accidental deletion, system
crash, or corruption.
 Role-Based Backup Control – Define who can view, manage, or restore critical
backup files.
 Backup Frequency Customization – Choose hourly, daily, or weekly backups based
on business criticality.
 Audit-Ready Data Retention – Meet compliance requirements with retention
policies and access logs.
 Version Control & Restore Points – Retrieve previous versions of files or system
states when needed.
 Disaster Recovery Support – Maintain business continuity with full recovery
solutions during outages.
 Real-Time Monitoring Dashboard – Track backup health, progress, and alerts in a
single window.
 One-Click Full System Restore – Restore ERP, databases, and configurations in one
unified step.
 Reliable Backup Alerts & Reports – Stay informed with notifications, status
summaries, and performance logs.

Training & Placement Division – Shaping Industry-Ready Talent

 Dedicated Training & Placement Centers – Specialized hubs focused on ERP,

jewellery, and retail domain skill-building.
 Tie-Ups with Leading Institutes – Partnering with reputed training centers to expand
reach and quality learning.
 Industry-Certified Training Programs – Structured modules aligned with real-time
jewellery business workflows.
 Certified Employee Pool for Companies – Supply of job-ready, certified professionals
trained in Jewellery ERP.
 Customized Learning for Job Roles – Role-specific courses for sales, billing,
inventory, production, and finance.
 Placement Assistance & Industry Connect – Helping candidates land jobs in
wholesale, retail, and manufacturing firms.
 Hands-On ERP Exposure – Practical training on live ERP systems to develop real-
world competence.
 Soft Skills & Etiquette Coaching – Grooming candidates for professional
communication and client interaction.
 Continuous Learning & Assessments – Regular evaluations, mock interviews, and
certification exams.
 Mobile & Online Learning Support – Anytime access to training resources across
devices.
 Live Mentorship by Industry Experts – Guidance from domain leaders and real-life
case studies.
 Talent Pipeline for ERP Clients – ERP clients can directly hire from a pool of trained
and trusted resources.