Remote Network service & Support Quota on
Service Proposal Overview
We are pleased to offer our professional Remote Network Support and Monitoring Services for your
ISP infrastructure. Below are the service details and pricing op ons:
Scope of Services
1. Network Monitoring & Alert Response
2. Router & Switch Configura on (Juiper, Cisco, Huawei, MikroTik, Arista)
3. Firewall Policy Review & Update
4. BGP/OSPF/MPLS/Sta c Route Management
5. Remote Troubleshoo ng & Incident Resolu on
6. Performance Op miza on Recommenda ons
7. Cloudflare Magic Transit Assistance (if applicable)
8. CDN manage.
Service Availability
Support Type Hours / Days Response Time
Mon–Fri, 9am–6pm (Colombia
Standard Support Within 2–4 hours
Time)
Critical Emergency Within 1 hour (Premium Plan
On-Call / WhatsApp
Support only)
Pricing Op ons (Monthly Basis)
Plan Descrip on Price (USD)
Basic Plan Monitoring + Minor Support (No config changes) $500 / month
Standard Plan Full Support (5 Days/week, config & troubleshoo ng) $900 / month
Premium Plan 24/7 Cri cal Support + Full Management + Repor ng $1600 / month
Terms & Condi ons
Payment Due: Monthly in advance (PayPal / Wise / Bank Transfer)
Contract Dura on: Minimum 1 month, renewable
NDA and Remote Access Policy will be signed prior to service start
Addi onal urgent work outside the scope may incur extra hourly rate ($50/hour)
Why Choose Me
13+ years of experience with Cisco, Huawei, MikroTik
Specialized in ISP network infrastructure
Proven record with Cloudflare Magic Transit
Professional, fast, and secure support