Basic Computer Troubleshooting Guide
Chapter 1 – Hardware Problems (10 Issues)
No. Problem Type
1 Computer won’t turn on (Power Failure)
2 Black screen (No Display)
3 Beep codes on startup
4 Mouse/Keyboard not working
5 Hard Disk not detected
6 RAM error / Memory fault
7 Laptop battery not charging
8 Overheating problem
9 Screen flickering / blinking
10 Paper jam in printer
Chapter 2 – Software Problems (10 Issues)
No. Problem Type
11 System running slow
12 Operating system not booting
13 File system corruption
14 Software crash / Not responding
15 Blue Screen of Death (BSOD)
16 Virus or malware infection
17 Update failed / update loop
18 User profile corrupted
19 Access denied (permission issue)
20 Forgotten password / locked account
Chapter 3 – Network Problems (10 Issues)
No. Problem Type
21 No internet connection
22 Wi-Fi not detected / disconnects
23 Network driver not working
24 DNS error / website not loading
25 IP conflict
26 Slow internet connection
27 Firewall blocked connection
28 Server unreachable / timeout
29 Printer network error
30 Email connection problem