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Troubleshooting Network Issues Guide

This document outlines a lesson plan for Grade 12 ICT students at Angela Valdez Ramos National High School, focusing on identifying and troubleshooting common network problems in LAN/WAN setups. The lesson includes learning competencies, content on network issues, troubleshooting steps, and assessment methods. It emphasizes hands-on activities and real-life scenarios to engage students in problem-solving skills related to network connectivity.

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giselle.marron
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0% found this document useful (0 votes)
16 views4 pages

Troubleshooting Network Issues Guide

This document outlines a lesson plan for Grade 12 ICT students at Angela Valdez Ramos National High School, focusing on identifying and troubleshooting common network problems in LAN/WAN setups. The lesson includes learning competencies, content on network issues, troubleshooting steps, and assessment methods. It emphasizes hands-on activities and real-life scenarios to engage students in problem-solving skills related to network connectivity.

Uploaded by

giselle.marron
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Republic of the Philippines

Region I
Division of Pangasinan II

ANGELA VALDEZ RAMOS NATIONAL HIGH SCHOOL

Teacher GISELLE V. MARRON Grade Level Grade 12-ICT


Computer Systems
Time & Date 2:00-4:00 pm Learning Area
Servicing
Week & Day # November 24, 2025 (Monday) Quarter 3rd Quarter

I. Learning Competencies
At the end of the lesson, learners should be able to:
1. Identify common network problems in LAN/WAN setups.
2. Apply basic troubleshooting steps to fix network issues.
3. Demonstrate problem-solving skills in network connectivity scenarios.
PPST Indicators Embedded:
 Domain 1 – Content Knowledge: 1.1.1 – Demonstrates understanding of network troubleshooting
concepts.
 Domain 3 – Diversity of Learners: 3.2.2 – Engages learners through hands-on problem-solving
activities.
 Domain 4 – Curriculum and Planning: 4.4.2 – Designs practical exercises for application of
troubleshooting skills.

II. Content
 Common Network Problems:
o IP address conflicts
o Cable disconnections
o Hardware failure (NIC, switch, router)
o Incorrect configurations (IP settings, DHCP issues)
o Wireless connectivity issues
 Basic Troubleshooting Steps:
1. Identify the problem
2. Check physical connections
3. Verify IP addresses and configurations
4. Test connectivity using commands (ping, ipconfig)
5. Replace faulty hardware or reconfigure settings if needed

III. Learning Resources


 Computers or laptops
 Network cables, hubs, switches, routers
 Sample network setup for demonstration
 Projector / whiteboard
 Internet access (optional)
PPST Indicators Embedded:
 Domain 1 – Professional Knowledge: 1.3.2 – Uses real equipment and simulation for effective
teaching.

IV. Procedure
A. Review
 Recall previous lessons: Network Devices, Protocols, IP Addressing
 Ask:
o “What devices are essential for a network?”
o “What is an IP address used for?”
PPST Indicators Embedded:
 Domain 3 – Diversity of Learners: 3.1.3 – Activates prior knowledge for scaffolding new concepts.

B. Motivation / Activity
 Present a scenario: “A computer cannot access the internet even though it is connected to the network.”
 Ask students:
o “What could be the problem?”
o “How would you check and fix it?”
 Lead into discussion about troubleshooting steps.
PPST Indicators Embedded:
 Domain 2 – Learning Environment: 2.1.1 – Uses real-life scenarios to engage learners.

C. Lesson Proper / Discussion


1. Common Network Problems
Problem Description Example
IP conflicts Two devices with the same IP address Two PCs cannot access shared resources
Cable disconnection Broken or unplugged cable No link LED on NIC
Hardware failure Faulty NIC, switch, or router Intermittent connectivity
Incorrect configuration Wrong subnet mask, gateway, or DNS Cannot reach other devices
Wireless issues Weak signal or wrong password Cannot connect to Wi-Fi
2. Troubleshooting Steps
1. Identify the problem: Ask questions, observe network indicators.
2. Check physical connections: Ensure cables are plugged in; check LEDs.
3. Verify IP configuration: Use ipconfig or network settings.
4. Test connectivity: Use ping command to check network reachability.
5. Replace hardware or reconfigure settings if needed.
PPST Indicators Embedded:
 Domain 1 – Content Knowledge: 1.1.2 – Explains technical concepts clearly with examples and
demonstrations.
 Domain 4 – Curriculum and Planning: 4.1.3 – Uses step-by-step method for troubleshooting to
scaffold learning.

D. Guided Practice
 Teacher sets up a network with a minor intentional problem (e.g., wrong IP).
 Students diagnose the issue using troubleshooting steps.
 Group discussion: review what solutions worked and why.

E. Independent Activity / Application


 Students work in pairs to troubleshoot one simulated problem:
1. Device cannot connect to network
2. IP conflict between two devices
3. Router not distributing IP via DHCP
 Students document:
o Problem identified
o Steps taken to fix it
o Outcome
PPST Indicators Embedded:
 Domain 4 – Curriculum and Planning: 4.4.1 – Encourages hands-on application and collaborative
problem-solving.
F. Assessment
 Observation of students’ troubleshooting steps
 Short Quiz / Oral Questions:
1. What command is used to test connectivity?
2. Name two common causes of network failure.
3. List the basic steps in network troubleshooting.
PPST Indicators Embedded:
 Domain 5 – Assessment and Reporting: 5.1.2 – Uses formative assessment to check comprehension
and practical skills.

V. Assignment
 Create a troubleshooting checklist for home or school network issues, including:
o Common problems
o Steps to diagnose
o Solutions
PPST Indicators Embedded:
 Domain 4 – Curriculum and Planning: 4.4.2 – Assigns meaningful tasks that reinforce lesson
objectives.

REMARKS:

REFLECTIONS:
A. No. of learners who earned 80% in
the evaluation.
B. No. of learners who require
additional activities for
remediation.
C. Did the remedial lesson work? No.
of learners who have caught up
with the lesson.
D. No. of learners who continue to
require remediation.
E. Which of my teaching strategies
worked well? Why did this work?
F. What difficulties did I encounter
which my principal/supervisor can
help me solve?
G. What innovation or localized
materials did I used/discover
which I wish to share with other
teachers?
Prepared by: Checked and Reviewed by:
GISELLE V. MARRON RONALD G. TRINIDAD
Teacher II Head Teacher III/OIC, Assistant Principal II

Noted by:
JOSE S. VENENCIANO
Principal IV

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