MBA Training Report on Digital Marketing
MBA Training Report on Digital Marketing
Training Report
Submitted
By
Prateek Sharma
Supervised by
Assistant Professor
April, 2025
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ACKNOWLEDGMENT
I am delighted to express my sincere gratitude and appreciation to all those who have
supported me throughout my internship and the completion of this report. Firstly, I would like
to thank my supervisor Dr. Balbir Mangta, who provided me with valuable guidance,
insightful feedback, and unwavering support throughout the internship. Their expertise and
willingness to share their knowledge have been invaluable in shaping my understanding of
the industry and my professional development.
I would also like to extend my gratitude to Smart info care solutions for providing me
with the opportunity to intern with their organization. The practical experience I gained has
been invaluable and will undoubtedly be beneficial in my future endeavours . Furthermore, I
would like to thank my colleagues and fellow interns who made my time at Smart info care
solutions a memorable and enjoyable experience. Their support, encouragement, and
willingness to share their experiences and knowledge have been instrumental in my personal
and professional growth.
In conclusion, I would like to express my heartfelt thanks to all those who have
contributed to my internship and the completion of this report. Your support and
encouragement have been invaluable, and I am grateful for the opportunity to have worked
with and learned from such wonderful individuals.
Prateek Sharma
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DECLARATION BY THE STUDENT
The work has not formed the basis for the award of any other degree or diploma in
any other University. In following the ethical practice in reporting scientific information, due
acknowledgments have been made wherever the findings of others have been cited.
(Signature)
Name of the Student: Prateek Sharma
MBA (Final Year)
University Roll No: 202301504128051
Department of Management Studies
Sardar Patel University, Mandi
Himachal Pradesh-175001, India.
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CERTIFICATE BY THE SUPERVISOR
This is to certify that Prateek Sharma, a student of MBA Final year, University Roll.
No. 202301504128051 is a regular student in the Department of Management Studies, MBA
program at Sardar Patel University, Mandi, Himachal Pradesh, from 2023 to 2025. He has
prepared the training report under my supervision to fulfil the requirement of degree of
Master in Business Administration award. The content of this report has not been submitted
to any other university to award any other degree or diploma.
(Signature)
Dr. Balbir Mangta
Assistant Professor
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CERTIFICATE BY THE COMPANY
Contents
ACKNOWLEDGMENT.....................................................................................................................ii
v
DECLARATION BY THE STUDENT.............................................................................................iii
CERTIFICATE BY THE SUPERVISOR.........................................................................................iv
CERTIFICATE BY THE COMPANY..........................................................................................v
LIST OF FIGURES.......................................................................................................................vii
Chapter-1 Organization Profile......................................................................................................1
Figure 1- SICS logo........................................................................................................ 1
1.1 Major Policies of SICS..............................................................................................................2
1.2 Our Process................................................................................................................................3
1.3 Mission and Vision.....................................................................................................................5
1.4 Objectives:..................................................................................................................................6
1.4 Organization Structure.............................................................................................................6
1.4 Why Choose SICS:....................................................................................................................8
Chapter: 2............................................................................................................................................9
Training Schedule................................................................................................................................9
2.1 WEEK 1&2 (Basics Of SEO and SMM)................................................................................10
2.2 WEEK 3&4 (On Page SEO)....................................................................................................10
2.3 WEEK 5 (Off Page & Technical SEO)...................................................................................12
2.4 WEEK 6&7 (SMM (Social Media Planning, Meta ads) & Google Ads)..............................13
2.5 WEEK 8 (Google Analytics & Google Search Console)........................................................16
Chapter-3...........................................................................................................................................19
Methods of training...........................................................................................................................19
3.1 On-the-Job Training (OJT)....................................................................................................19
3.2 Sessional Training –.................................................................................................................19
3.3 Mentorship & Supervision –...................................................................................................20
3.4 Practical works –.....................................................................................................................20
Chapter-4...........................................................................................................................................21
Learnings...........................................................................................................................................21
4.1 Understanding Digital Marketing Strategies –......................................................................22
4.2 Understanding Organizational Culture –..............................................................................22
4.3 Practical learnings –................................................................................................................22
4.4 Understand Digital Marketing Tools –...................................................................................23
4.5 Time Management Skills –......................................................................................................23
Bibliography –................................................................................................................................23
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LIST OF FIGURES
Figure 1- SICS
Logo ............................................................................................................. 1
Figure 2- Members
.............................................................................................. 7
.....................................................................11
............................................................................................... 14
.......................................................................................................... 14
........................................................................................................... 15
............................................................................................................... 16
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Chapter-1 Organization Profile
Smart Info Care Solutions Private Limited (SICS) is an IT services company founded in
2020 and headquartered in Mohali, Punjab, India. The company specializes in web and
mobile application development, UI/UX design, digital marketing, and e-commerce
solutions. SICS positions itself as a comprehensive design and technology partner, aiming
to help businesses innovate and remain relevant to their customers by developing cutting-
edge digital products and experiences.
Key Facts:
Founding Date: November 11, 2020
Headquarters: F-468, Phase 8B, Industrial Area, SAS Nagar, Mohali, Punjab
160071, India
Industry: Information Technology Services
Services Offered:
o Web and Mobile Application Development
o UI/UX Design
o Digital Marketing
o E-commerce Website Development
Directors: Praveen Kumar and Aman Thakur
Contact Information:
o Phone: +91-7986985035
o Email: info@[Link]
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o Website: [Link]
5. Elevated Sophistication: The company ensures that products meet high standards
and sophistication, providing holistic experiences that leave lasting impressions.
7. Simplicity and Elegance: The company focuses on simplicity and elegance, creating
digital designs that blend form and function, emphasizing essentials over frivolous
elements.
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8. Uncompromising Excellence: SICS strives to push boundaries and exceed
expectations, delivering award-winning digital experiences with meticulous attention
to detail.
11. Creative Design Concepts: The company is known for its creative design concepts,
setting clients' websites apart from competitors.
12. User-Friendly Interfaces: SICS focuses on delivering excellent user interfaces that
go beyond aesthetics, unlocking the true value of digital assets.
14. E-commerce Excellence: SICS assists clients in creating winning online stores with
beautifully designed user interfaces that resonate with target audiences.
15. Continuous Improvement: The company believes in turning ideas into reality,
supporting clients in their journey to elevate business to new heights.
Smart Info Care Solutions Private Limited (SICS) is an IT service provider founded in 2020
and headquartered in Mohali, Punjab, India.
The company offers a comprehensive suite of services, including web design and
development, digital marketing, UI/UX design, and e-commerce solutions.
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While specific details about SICS's internal processes are not publicly available, companies
in the IT services industry typically follow a structured approach to project execution. This
process generally includes the following stages:
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• Monitor system performance and implement updates as required to keep the
solution current.
• Simulated exam environment and test-taking strategies.
Global Recognition: SICS aspires to build a strong global presence and establish
itself as a trusted name in the digital solutions industry.
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Continuous Innovation: The company will consistently invest in research and
development (R&D) to keep up with emerging technologies like AI, machine learning,
blockchain, and IoT to deliver advanced solutions to clients.
Sustainable Business Growth: The vision also focuses on helping businesses grow
sustainably by offering cost-effective and scalable solutions.
1.4 Objectives:
1. Enhance Customer Experience: Provide innovative customer engagement solutions.
2. Drive Business Growth: Help businesses grow through improved customer engagement
and retention.
5. Expand Market Presence: Establish Smart Info Care Solutions as a leading provider of
customer engagement solutions.
Executive Team:
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Departments:
Teams:
3. Quality Assurance Team: Ensures quality and reliability of products and services.
Figure 2(Members)
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1.4 Why Choose SICS:
Forget cookie-cutter solutions and robotic routines. We’re passionate pioneers, brimming
with ideas and fueled by the thrill of innovation. We don’t just code, we create. We don’t just
build websites, we craft digital experiences that captivate, convert, and leave a lasting
impression.
We’re not here for a quick buck and a disappearing act. We’re invested in your success,
treating each project as a long-term collaboration. We become an extension of your team,
working alongside you to define your goals, craft winning strategies, and celebrate every
milestone together.
Forget empty promises and smoke-and-mirrors. We’re results junkies, obsessed with
delivering tangible outcomes that move the needle. We track, analyze, and optimize, ensuring
your website and digital solutions are not just visually stunning, but conversion machines that
drive real business growth.
We’re Not Just Building Websites and Apps, We’re Building Relationships.
At the heart of it all, we believe in building genuine relationships. We’re not just your IT
vendor; we’re your trusted advisors, your tech cheerleaders, and your partners in digital
transformation. We’re here to support you, guide you, and celebrate your victories along the
way.
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Chapter: 2
Training Schedule
Week 1 & 2 Basics of SEO and SMM
Technical SEO
Google Ads
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2.1 WEEK 1&2 (Basics Of SEO and SMM)
In SEO , I starts a some basics definitions of SEO . In basics of SEO we studies the what is
SEO and the how many types of SEO. After this we understand the types of SEO briefly ,in
which include off page , on page and technical SEO.
In Socia Media Marketing , I understand the Why we do SMM. I learn the how makes the
social media planning and . In this I learn how engage customers through social media . My
mentor helps me to understand a how a ads runs and how reach are coming through ads. In
SMM I understand how finds the facebook groups where we promote our businesses.
In week 3&4 I starts On Page SEO practically . My mentor helps me to do a on page SEO. I
works in SEO on company’s running projects.
Website Audit –
I starts On Page from website audit , in this I check or audit all website they
are given by my mentor . In this we make a report on basis of audit. In website
audit I check these things they are : DA PA , duplicate content , internal
linking , sitemap , robot txt , mobile friendly , website speed , blog
section ,social media buttons ,add live chat , backlink analysis , domain
overview , backlinks , organic traffic & Organic keywords, UI changes
recommendation ,CTA and footer optimization etc.
Keyword Research –
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The process of identifying, analyzing , and selecting relevant keywords and
phrases the people use to search information ,products ,or services on search
engines that is called keyword research.
In key word research ,I find keywords for our websites . For finding key we
analyse competitors websites and check what type of keywords they use . I
took keywords as per my website services . I use company’s tool to find the
keywords. I selected those keywords that could rank easily . In keyword
research we check the keywords global searches ,country(US, UK, India)
monthly searches , difficulty level and keyword intent. In keywords research
those keywords are helpful for our websites their difficulty level low and high
searches. They are easy to rank.
Meta Tags –
Meta tags are HTML elements that provide information about a web page to
search engines and users. It help search engines understand the page content
and relevance.
While making the meta tags I use Google Serp Snippet tool . In which I make
title for our web page and add links of web page and write a relevant
description about web page. While making meta tags we have to keep in mind
the pixels limit.
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Competitor Analysis –
On page status report provides a information about the work I have done on
the website. This tells us what changes we have made to your website. It
provide a status of our website.
For example:
Off Page –
Off page SEO is refers to taken actions outside in your website to improve its search engine
rankings and visibility.
In off page firstly I did profile creation, in profile creation i make profile of our site in many
websites. After this I learned how to make backlinks and after this I learned how to make a
content or blogs of our website.
Technical SEO –
Technical SEO is the process of optimizing a website’s technical aspects to improve its search
engine rankings, crawlability, and user experience.
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In technical SEO I find technical errors like UIXI designs, images , website design, uneven
fonts and other errors and reports mentor to fix these errors.
I make schema for a website. In schema I make two types of schema local business schema
or organizational schema by using tool schema markup generator. For example of schema :
Schema for Onyx - Google Docs
2.4 WEEK 6&7 (SMM (Social Media Planning, Meta ads) & Google Ads)
SMM stands for social media marketing. The process of promoting a product, service, or
brand through social media platforms (Facebook , Instagram, Twitter, LinkedIn, YouTube ) to
reach and engage with target audiences.
In SMM I learned how to make social media planning . I make social media
plans for Boonies , care registries and Newverest websites. In this I make Post
strategies, content strategies , competitive strategies , I find target audience
and make content plans for social media platforms. In social media planning I
find Facebook groups they groups helps to reach the larger audience. While
finding Facebook groups, we have to keep in mind what are the rules and
regulations of the groups, whether we can promote our services there or not
and whether the group is relevant for our website or not.
Meta Ads –
Meta Ads are a form of digital advertising offered by Meta Platforms Inc.,
allowing businesses to reach their target audience across Facebook, Instagram,
Messenger, and the Audience Network. These ads enable companies to
promote their products or services, increase brand awareness, drive website
traffic, and generate leads or sales
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In meta ads we make ads for Boonies and The S Thing . I make a compaign
for engaging peoples and reach the largest audience. In meta ads the business
provide us their budgets then I make ads according to the budget. It help to
increase sales and promote our brands.
Google Ads –
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Google Ads is a platform where businesses can create and display advertisements on Google's
search engine results pages (SERPs) and across its advertising network.
Ads can appear in various formats, including text, image, video, and shopping ads, depending
on the campaign goals and target audience.
In google ads I learned how to make a performance max ads ,search ads and display
campaign. In which I find keywords by using google keyword planner and select keywords
for our ads. In this I choose target audience to reach easily.
In performance max ads runs in multiple platforms google search, google display network,
YouTube, Gmail. It helps to reach maximum audience. But performance max ads needs high
budgets. We provide data to google that are our ideal customer.
In search ads, helps to show ads in search engine. Advertiser pay When user clicks on the ads.
In this we use relevant keywords with the help of google keyword planner.
In display ads are visual advertisements that appear on websites, apps, and YouTube through
the Google Display Network (GDN)
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Fig.7 (different ads campaigns)
Google Analytics –
Google analytics helps us to track and report website traffic and events. It enables us to gain
insights into user behaviour and improve our online presence.
In google analytics I make google analytics tag and put this tag into websites head and body
section.
For SEO I check organic search traffic. This shows us that how many users comes from
google.
Traffic Analysis – Tracks the number of visitors, their demographics, and how they interact
with your site.
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User Behavior – Monitors page views, session duration, and bounce rate to understand user
engagement.
Traffic Sources – Identifies where visitors come from (organic search, paid ads, social
media, referrals, or direct visits).
Conversions & Goals – Measures how well your website achieves specific objectives like
form submissions, purchases, or sign-ups.
E-commerce Tracking – Tracks sales, revenue, and product performance for online stores.
Real-time Data – Shows live visitor activity, including active users, current pages viewed,
and traffic sources.
Event Tracking – Measures specific user actions such as clicks, downloads, and video
plays.
During my internship at Smart Info Care Solution, Mohali, I actively used Google Search
Console (GSC) to monitor and optimize website performance for various clients, including
Onyx Auto Transport, Care Registries, S Thing, and NewAverest.
2. Indexing & Coverage Fixes – I ensured that important pages were properly indexed
by Google. I also fixed indexing issues and submitted sitemaps for better crawling.
3. Crawl Error Resolution – I identified and resolved issues like 404 errors, server
errors, and redirect issues that were affecting website health.
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Chapter-3
Methods of training
A type of training where employees learn new skills or gain experience by working
directly on the job, under the guidance of experienced professionals or supervisors.
During my internship two sessions are taken by Professionals. The first session was
on social media marketing in which I learned how to bring traffic to business through social
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media, how ads are run, how content is uploaded, how updates are made on social media. My
second session was on SEO in which we were told how to rank a website and how to bring
organic traffic to our websites. In our daily session, they were told which tools are
used in SEO and how.
I was sent under good mentors during my internship. They taught me very well. Whenever I
did not understand anything, they would point it out to me. They pointed out my mistakes and
corrected them. My mentors constantly checked my work and assigned me new tasks daily so
that I could learn. My mentors shared their experiences, and helps me to understand the
works in digital marketing.
Boonies, Onyx Auto Transport, Care Registeries, Newverest etc. In SEO I worked on Onyx
auto transport, newverest. In this I made practically audit report , keywords research,
competitor analysis, meta tags ,on page status report , backlinks, profile creation, content and
blog writing, and technical SEO etc. I use many tools to do these works. Some tools are paid
their access given by my mentor to me. In social media marketing I worked on the boonies . I
make strategic plan, made ads, made content plans, made posting schedule, made ad
campaign and editing videos for boonies etc. I also worked on other projects The S Thing,
Newverest etc.
Practical work help me to enhance my skill and develop new technical skills. It helps to
improve my personality. I gained good experience by doing practical work.
Conclusion-
The training methods at Smart Info Care Solutions PVT. LTD. were highly effective
in providing me with practical exposure to SEO, SMM, and Google Ads or Meta Ads. The
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combination of on-the-job training, mentorship and Sessional training helped me bridge the
gap between theoretical learning and running projects.
The internship in digital marketing has provided valuable hands-on experience and
exposure to various aspects of digital marketing including ,Practical skills, Industry insights,
Networking opportunities.
Chapter-4
Learnings
During my digital marketing internship at Smart Info Care Solutions PVT. LTD., I gained
valuable hands-on experience and insights into various aspects of digital marketing. I
developed practical skills in social media marketing, search engine optimization (SEO),
content Writing, and google ads and meta ads. I also gained a deeper understanding of digital
marketing strategies, analytics, and reporting. Additionally, I improved my soft skills,
including communication, teamwork, time management, and problem-solving. Throughout
the internship, I stayed up-to-date with industry trends and best practices, and I was able to
apply my knowledge to real-world projects and campaigns. Overall, this internship provided
me with a comprehensive understanding of digital marketing and prepared me for a
career in this field.
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Below is a detailed explanation of the key tasks I performed and the learnings gained
from each:
In my digital marketing internship, I learned digital marketing strategies how marketing done
by digitally. These strategies include search engine optimization (SEO) to improve website
visibility, pay-per-click (PPC) advertising to reach targeted audiences, social media marketing
to engage with customers, content marketing to provide value and build trust, email
marketing to nurture leads, influencer marketing to expand reach, video marketing to
showcase products, and affiliate marketing to drive sales.
The goals of digital marketing strategies include increasing brand awareness, driving
website traffic, generating leads, boosting sales, and improving customer engagement. By
leveraging these strategies, businesses can effectively reach and interact with their target
audience, drive conversions, and ultimately achieve their marketing objectives.
During my internship, I was firstly introduced to the organization, its structure and its
operations. I was introduced to my digital marketing team. After that I was told about the
work and responsibilities of those in the digital marketing team. In this internship, I
understood how projects come and what kind of projects the company works on. I also saw
how a festival is celebrated inside the company. I saw how one team depends on another team
and how work is done in teams, for example I made a schema in technical SEO and it fixed
by the developer.
This internship at Smart Info Care Solutions PVT. LTD. was practical based. It enhance my
practical skills. In this internship I worked on running projects. I did given practical works.
In SEO-
o On Page
o Off Page
o Technical
In SMM-
In my digital marketing internship I use many tools in SEO and SMM. They helps me to
doing practical works. I use google analytics, google ad manager , toolzbuy, semrush, google
serp snippet, quill bot, canva, facebook ads, ai detector, schema builder, SEO meta, Aherfs
etc. These tools helps to done digital marketing work easily.
Bibliography –
1. Smart Info Care Solutions PVT. LTD. Why Us. takes from
[Link]
2. Google ads campaign and different ads campaign fig. takes from
[Link]
ocid=6879198601&euid=1327617763&__u=3371195787&uscid=6879198601&__c=
7774917249&authuser=0&workspaceId=0
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