Dispatcher

Operations Guide
Version 2.2.6 Issued 29/11/2025
 What is Dispatching? Dispatcher Operations Guide

Dispatching is the process by which Dispatchers and/or Guards safely and efficiently send a train out
from a station. Dispatchers are assigned to groups of platforms at a station of their choice. If a train
arrives at their assigned platforms, they inform the Signaller, if present, that the train is ready to depart.
They then ensure it is safe for the train to depart in collaboration with the Driver and/or Guard.

Eligibility
The requirements to attend a Dispatcher training are:

1. You are a Qualified Driver in the SCR Roblox Group;

2. You have at least 360 experience in-game

Dispatcher Training
Once you have met the requirements listed above, you can then begin your Dispatcher training. First,
you will need to take the Dispatcher quiz in-game. This tests your knowledge on general dispatching
knowledge and scenarios that you may encounter in-game as a Dispatcher. After you have passed the
quiz, you can then attend a Dispatcher Training session. This consists of a Q&A and practical
assessments, meaning that you will not be asked any theoretical questions.
 Spawning as a Dispatcher Dispatcher Operations Guide

How to spawn
1. From the main menu, select the Dispatcher role.
2. Click on the station of your choice* and select your preferred
spawn location.
3. Click the “Spawn” button.
* Not all stations in-game are dispatchable

Role Selection Menu Station Spawn Menu

 Platform Assignments Dispatcher Operations Guide

After spawning at a station as a Dispatcher, you will receive a

group of platforms that you are assigned to.
Once you spawn, it is YOUR responsibility to dispatch every
train that stops on these platforms until you despawn.
Therefore, it is important that you keep a close eye to see
whenever a train arrives.
Platform assignment at Coxly
Beware that you should NEVER leave your assigned station or
go AFK without first despawning.
You can find your platform assignment on the top left of your
screen near the main menu button.
 Dispatching without a Guard (1/2) Dispatcher Operations Guide

The dispatching procedure depends on whether or not there is a Guard active on the train you are
dispatching. If there is no Guard present, then you must position yourself like this before dispatching:

1. Head to the platform on which the train has arrived*. You must dispatch from this platform,
unless dispatching on an adjacent island platform would improve visibility with the driver, such
as when there is a curved platform like at Stepford Central.

2. You must stand from the middle to rear of the train when dispatching. There are no
exceptions. Make sure to stand a safe distance from the train.

3. Face towards the front of the train, where the driver is positioned. Again, there are no
exceptions. The driver should be able to see your dispatch baton.
* Do not jump over the tracks to get to the correct platform, use (jump over) level crossings, stairs, or station concourses

⚠ When dispatching without a Guard, the dispatching position is always from the middle to rear of the train.
More info on this can be found on the following pages.
Dispatching without a Guard (2/2) Dispatcher Operations Guide

A correct position should look like this:

✅ Standing from the middle to rear of the train

✅ Facing forwards towards the Driver

✅ Standing on the same platform as the train

✅ Standing a safe distance from the train

Beware that you should NOT:

❌ Move during the dispatching animations
❌ Stand near obstructions which can block your
baton, such as stop markers, signage & walls
❌ Stand too far away from the side of the train
Class 377 ❌ Stand beyond the rear of the train
 Train Ready to Start Dispatcher Operations Guide

Once a train begins loading, click on the blue box around it to open the
dispatch GUI on the right hand side of your screen. If this does not
appear, try clicking the train from a different angle.
TRTS stands for “Train Ready to Start”. It is a tool used to let any online
Signallers know that the train is preparing to depart the station and the
signal should be changed.
TRTS can be sent 30 seconds prior to when the train can be
dispatched. The button to send TRTS will highlight in pink, and should
be pressed immediately in order to give the Signaller (if applicable) as
much advance notice as possible.
Dispatch GUI
Keep in mind that you still must press TRTS as soon as it it’s highlighted
in pink even if there are no online Signallers.

⚠ Sometimes the Dispatch GUI above a train (overlay) can prevent you from seeing the
signal or OFF-indicator. You can hide the overlay by pressing the “U” key on your keyboard.
To bring it back, simply press the “U” key again. You can also disable it in the settings menu.
 Identifying the Signal Aspect: Signals Dispatcher Operations Guide

After you press TRTS, any online Signallers

controlling your dispatch station will change the
signal if necessary as soon as possible. There are
several ways you can determine if you can
dispatch safely based on the signal aspect.
First, you can determine the aspect of the signal
at your platform by looking at the physical signal
itself.
As mentioned in the Driver Operations Guide:
● A red signal means Danger
● A single yellow signal means Caution
● A double yellow signal means Preliminary
Caution
● A green signal means Proceed Preliminary
Danger Caution Proceed
Caution
 Identifying the Signal Aspect: Indicators Dispatcher Operations Guide

OFF Indicators are tools along the platforms of stations to

help you determine the platform signal’s aspect.
● A lit OFF indicator means the signal ahead is
Proceed/Caution/Preliminary Caution, and it is safe to
dispatch.
● An unlit OFF indicator means the signal ahead is Danger, and Lit OFF indicator
it is not safe to dispatch.

Banner Repeaters are a different tool to identify the signal

aspect and can be found at some stations.
● A diagonal stripe means the signal ahead is
Proceed/Caution/Preliminary Caution, and it is safe to Unlit OFF indicator
dispatch.
● A horizontal stripe means the signal ahead is Danger, and it
is not safe to dispatch.

⚠ Both tools may be located next to the wrong half of the train. Ensure
that you are stood in the correct position before pressing “Close Doors”.
⚠ Some stations have two OFF-indicators. Always check the direction
Banner repeaters
of the signal beneath it, before dispatching a train.
 Identifying the Signal Aspect: Semaphores Dispatcher Operations Guide

A railway semaphore signal is another way to show

the platform’s signal aspect. Found on some stations
of the Rayleigh Bay branch, semaphore signals
appear as two pivoting arms fixed onto a pole.
● If the semaphore displays at least one diagonal
arm, the signal ahead is Proceed or Caution,
and it is safe to dispatch.
● If the semaphore displays no diagonal arms, the
signal ahead is Danger, and it is not safe to
dispatch.
Proceed Caution Danger
 Dispatching the Train (1/2) Dispatcher Operations Guide

Once the train has finished loading and you have pressed TRTS, the
“Close Doors” button will highlight in pink.
Unlike TRTS, you should never press this button immediately!
● First, you must check the signal aspect. If the aspect is Danger, you must
not dispatch the train unless it has overshot the signal.
● If the signal is not showing a Danger aspect, it is safe to dispatch. Always
ensure that your position is correct before dispatching!

Once it is safe to dispatch, press the “CD” (Close Doors) button. You will
raise a dispatch bat with a white light and whistle. Stay still during the
animation. The driver will then be prompted to close the passenger
doors.

⚠ If there is no Signaller active, a different train may cause your signal to change to a Danger aspect while you are
dispatching. If so, you must WAIT until the signal is once again showing a proceed, preliminary caution or caution aspect.
 Dispatching the Train (2/2) Dispatcher Operations Guide

Once the doors are closed, the “Right Away”

button will become highlighted in pink. Like
Close Doors, you should not press this button
immediately.

First, you should check the interlock lights on

the side of the train and make sure they are
unlit. You can move around or zoom out to do
so, but keep it quick while making sure to
check them all.

If the signal is still clear, you can press the RA

button to release the train. You will again
whistle and raise a baton. You must remain still Unlit Lit
during these animations. You must also stay on
Interlock lights
the platform until the train has fully left the
station.
⚠ If the train you are dispatching is not closing doors or departing the station after a reasonable amount of time, you are
allowed to leave the platform to dispatch another train. You should send a message in chat explaining this if you do so.
 Identifying Guard Position Dispatcher Operations Guide

As a Dispatcher, you will come across trains where the Guard may exit from the rear or from the
middle of the train. It is important that you are able to tell the difference between these.

⚠ Keep in mind that rear

does not mean the exact
back of the train. Unless
the Guard exits at the exact
middle of the train, it
should be treated as the
guard being located at the
rear.

Guard in the rear Guard in the middle

On most trains, the Guard will On some trains, the Guard will
come out of the rear of the come out of the middle of the
train. train.
 Dispatching with a Guard Dispatcher Operations Guide

If there is a Guard active on the train you are dispatching, the correct dispatching procedure depends
on where the Guard exits the train.

Guard exits from the rear:

1. Dispatch on the same platform as the train, so position yourself there.
2. Stand from the front to middle of the train.
3. Face towards the Guard, who will be at the rear of the train.

Guard exits from the middle:

1. Similarly, you must dispatch on the same platform as the train.
2. Stand at the very rear of the train.
3. Face towards the Guard, who will be in the middle of the train.

⚠ If the Guard is standing in the wrong position, do your best to stand in the correct position and make sure you
always face the Guard, regardless of where they are located. They must be able to see your baton.
Dispatching with a Guard (Guard exits from rear) Dispatcher Operations Guide

A correct position should look like this:

✅ Standing from the front to middle of the train

✅ Facing the Guard, who is at the rear

✅ Standing on the same platform as the train

✅ Standing a safe distance from the train

Beware that you should NOT:

❌ Move during the dispatching animations
❌ Stand near obstructions which can block your
baton, such as stop markers, signage & walls
❌ Stand too far away from the side of the train
Class 777 ❌ Stand beyond the front of the train
Dispatching with a Guard (Guard exits from middle) Dispatcher Operations Guide

A correct position should look like this:

✅ Standing at the very rear of the train

✅ Facing the Guard, who is in the middle

✅ Standing on the same platform as the train

✅ Standing a safe distance from the train

Beware that you should NOT:

❌ Move during the dispatching animations
❌ Stand near obstructions which can block your
baton, such as stop markers, signage & walls
❌ Stand too far away from the side of the train
❌ Stand beyond the rear of the train
Class 195/2
 Dispatching with a Guard Dispatcher Operations Guide

Just as before, you should press TRTS as soon as it appears on your

dispatch GUI.
When the train finishes loading, the “Close Doors” button will appear. If
the signal is clear, press this button so the Guard can close the doors.
Again, check that all the interlock lights are unlit. The interlock light on
the Guard’s local carriage will be flashing until the train departs. That is
normal.
Once you have checked the interlock lights and the signal is still clear,
press the “Right Away” button. The Guard will respond by holding up a
white torch. They will then enter the train and ensure that the train can
depart. Like with dispatching without a Guard, you must stay on the
platform until the train has fully left the station. Guard’s torch

⚠ If there is no Signaller active, a different train may cause your signal to change to a Danger aspect while you are
dispatching. If so, you must WAIT until the signal is once again showing a proceed, preliminary caution or caution aspect.
 Longer Trains (Without Guard) Dispatcher Operations Guide

On Airlink and Express, some trains are longer than usual. When dispatching these trains, it is
important that you are extra careful with where you stand, so that you can see as much of the train as
possible, while also still being able to ensure your baton is visible to the driver.
On curved platforms, you may need to stand closer to the middle of the train, or even on the adjacent
platform on the island, to have proper visibility.

The dispatcher can be seen

dispatching from between
car H and G (5th and 6th
cars), with both the front
and rear of the train visible.

Keep in mind, you must still

dispatch from the rear half
of the train when there is no
Guard present, even on
longer trains.
Class 390
 Longer Trains (Recommended Positions) Dispatcher Operations Guide

Most longer trains have visible coach letters on the side of them, in order to assist you when
dispatching, we recommend you follow the below table on where to position yourself when
dispatching longer trains without a Guard. Keep in mind, the coaches will not always be in alphabetical
order, so these positions are as close to the centre of the train as possible.
Express:
- 220 (Double), 221 (Double), 397/0 (Double), 800/2 (Double), 801/1 (Double): Cars E or M
- 390/0 (9 car), 800/1 (9 car), 801/2 (9 car): Between cars G-H or cars J-H
- 390/1 (11 car): Between cars F-G or cars H-G
- HSTs: (7 car) - Rear of car G, (8 car) - Between cars H-G, (9 car) - Rear of car H

Airlink:
- 387 (Double), 397/1 (Double), 802/0 (Double): Cars A or G
- 745 (12 car): Between cars F or H

As each end of the train could be the front, stand next to the rearmost of the listed cars when
dispatching without a Guard.
 Longer Trains (With Guard) Dispatcher Operations Guide

When dispatching a longer train with a Guard,

the Guard will be located towards the rear of the
train, so you should dispatch from the front half
of the train.
Ensure that:
● Both you and the Guard can see each
other (and your batons)
● You can see the front of the train

You may dispatch closer to the middle to

ensure the Guard can see your baton. However,
you should stay in the front half.

⚠ Important note: At stations with short platforms, the

Guard may move to the middle of the train. If this
happens, dispatch from the rear of the train.
 Train Priority Dispatcher Operations Guide

Headcodes are a unique identifier for a train and its service. They consist of a fixed format as shown on
the right. Only the first number of a headcode (Train Class) is relevant for priority.
A Dispatcher must prioritise trains based on Headcode > Lateness > Operator:
1L32
Headcode 9Xxx 1Xxx 2Xxx 3Xxx
Destination

Train Class Automatically

Lateness Delayed On-Time
Generated
Number

Operator Express Airlink Connect Waterline Metro

If trains have the same headcode, lateness & operator priorities, you can dispatch them in any order.
These are the basic rules for dispatching priorities, and these will apply in most circumstances. See
the next page for additional priority rules in unique scenarios.

⚠ Some Metro services have a 9Xxx headcode, this is to differentiate routes that go via different locations. These routes
should be treated as 2Xxx headcode services, and thus should not be given priority as if they were a 9Xxx headcode.
 Train Priority (Additional Scenarios) Dispatcher Operations Guide

There are some additional rules you may need to apply when dispatching trains. Most of the time
these will not be relevant, but they are still rules you must know and be ready to use.
Arriving Trains: When a train is arriving at a station, and one is awaiting to be dispatched, standard
priority will not apply. You should prioritise trains ready to depart over trains that are starting to arrive
into a station.
Overshoots & SPADs: If a train has passed the platform signal at danger, or overshot the platform
signal, you must dispatch the train first regardless of priority.
- This rule applies even if you are in the middle of dispatching a train, unless the train you are
dispatching still has a clear signal after the Overshoot/SPAD.
Active Signallers: When a signaller is controlling the zone your station is in, they may give you
instructions to dispatch a specific train ahead of another. You should follow their instructions.
- They can see the entire zone and may want to prioritise one train over another to assist with
traffic management.
- Even if you think the signaller is wrong, you should do so anyways, as to not cause delays. The
responsibility of priority in these cases will be the signallers and not yours.
Dispatcher Keybinds Dispatcher Operations Guide

Action Keyboard + Mouse Gamepad Mobile

Select Train LMB RT Tap

Trigger TRTS Q / GUI Y GUI

Trigger Close Doors T / GUI X GUI

Trigger Right Away R / GUI Y GUI

Toggle Overlay Visibility U / GUI LS N/A

 Dispatching Offences Dispatcher Operations Guide

The following offences as a Dispatcher may result in a warning, or in severe cases, a demotion:
● Dispatching incorrectly (standing in the wrong place, facing the wrong way, dispatching on red,
not using TRTS correctly, or using the wrong priority when dispatching).
● Moving excessively during the animation, or changing platforms before the train has fully left the
station.
● Parkour (climbing on gantries, jumping over platforms, or standing on station structures such as
canopies or roofs while on duty).
● Disrespectfulness (shouting at others, calling others names, bullying, or not listening to
Supervisors+).
● Leaving post (leaving the station while on duty, riding trains while on duty, or trespassing while
off duty).
● Trolling (leaving a train AFK on the line, refusing to dispatch a train for no reason, or attempting
to derail trains).
⚠ Any rules that apply to Qualified Drivers also apply to Dispatchers.
 Conclusion Dispatcher Operations Guide

This guide should answer all of your questions about how to dispatch properly.

If you have any further questions, please get in touch through SCR Assistance on our communications
server. A Supervisor will be happy to assist you. You must be age 13+ in order to join the
communications server. Otherwise, you can find a Supervisor in-game and ask them any questions
related to Dispatching.
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