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Understanding Expert Systems in AI

Expert Systems are a type of Artificial Intelligence designed to simulate human decision-making and reasoning. They consist of components such as a knowledge base, inference engine, and user interface, which work together to provide expert-like advice. Key advantages include 24/7 availability, consistent responses, and faster decision support for users.

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0% found this document useful (0 votes)
14 views10 pages

Understanding Expert Systems in AI

Expert Systems are a type of Artificial Intelligence designed to simulate human decision-making and reasoning. They consist of components such as a knowledge base, inference engine, and user interface, which work together to provide expert-like advice. Key advantages include 24/7 availability, consistent responses, and faster decision support for users.

Uploaded by

shabanafarhad
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© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Expert Systems

Chapter 7

Computer programs that think like experts


Have You Asked a Computer for Advice?
WebMD Chatbots The Question
Medical symptom checker Customer service helpers Can computers truly act like experts?
What is an Expert System?

• An Expert System is a form of Artificial


Intelligence (AI).
• It is a computer system designed to
simulate human intelligence
• It tries to think, reason, and make decisions
like a human expert.
Expert System Components
Knowledge Base
User Interface Stores facts and rules
How users interact

Inference Engine
System's brain

Knowledge Editor
Updates system Explanation System
Shows reasoning
User Interface
Interaction Method User-Friendly
Text box or touchscreen input No programming skills
needed

Essential Gateway
Bridge between user and
system
Knowledge Base
What It Stores
Facts from experts
Decision rules
Factual knowledge
Heuristic knowledge
Rule Base Logic
IF... THEN Rules
Decision-making structure

Boolean Logic
AND / OR operations

System Output
Guided conclusions
Inference Engine
The Brain of the Expert System
01 02 03

Input Processing Step Organization Conclusion Reached


Uses knowledge + user input Organizes reasoning steps Arrives at final answer

Backward Chaining Forward Chaining


Goal → sub-goals Data → outcomes
Explanation System

Shows Reasoning
Explains how conclusion was reached

Builds Trust
Helps users trust the system

Transparency builds confidence


Key Advantages

24/7 100% ⚡
Always Available Consistent Faster
Same answers every Quicker than human
Never sleeps or takes time experts
breaks

🎯
Decision
Support
Guides professionals

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