I.
Macroenvironmental Forces (PESTED Analysis)
Demographic
Refers to population characteristics such as age, gender, income, education, and
population growth.
Additional example: A rise in single-person households creates opportunities for small-
pack food products.
Economic
Relates to income levels, inflation, recession, interest rates, and economic cycles.
Additional example: Low interest rates encourage entrepreneurs to expand using
loans.
Socio-Cultural
Covers beliefs, lifestyles, attitudes, and social trends.
Additional example: Growing fitness culture increases demand for healthy meal
subscriptions.
Technological
Involves innovations, automation, AI, and new production methods.
Additional example: Mobile payment systems allowing small vendors to go cashless.
Ecological
Focuses on environmental concerns and sustainability.
Additional example: Water scarcity increasing demand for water-saving appliances.
Political and Legal
Includes laws, regulations, trade policies, and government programs.
Additional example: New minimum wage laws affecting labor-intensive businesses.
II. Microenvironmental Forces in Business Environment
Internal environment includes factors within the firm such as management,
employees, technology, competitors, suppliers, customers, government, and the
public.
1. Customers
Ex: A sudden increase in online shoppers pushes a small clothing store to launch an e-
commerce website.
2. Suppliers
Dependence on a single supplier becomes risky when delivery delays disrupt
production.
3. Resellers
Online marketplaces like Shopee or Lazada prioritize resellers who pay for advertising.
4. Competitors
A competitor introduces free delivery, forcing others to match the offer.
5. General Public
Community support helps a local business gain trust and customer loyalty.
Additional example: A supplier shortage forcing businesses to find alternative raw
materials.
III. Opportunity Assessment
Qualitative Assessment (QAL)
Focuses on non-financial factors such as mission alignment, competitive advantage,
and management capability.
Additional example: Evaluating whether a business idea matches the founder’s skills
and values.
Quantitative Assessment (QAN)
Uses financial data and numerical tools to measure feasibility.
Common tools include NPV, IRR, Payback Period, and sensitivity analysis.
Additional example: Calculating break-even sales volume before launching a product.