Highway Capacity and Level of Service
Highway Capacity and Level of Service
CHAPTER 2
High way capacity
And
Level of Service
(Metric Unit)
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CHAPTER 2
2.1 Introduction
One of the most critical needs in traffic engineering is a clear understanding of how much traffic a given facility
can accommodate and under what operating conditions. These important issues are addressed in highway capacity
and level-of-service analysis. The basis for all capacity and level-of-service analysis is a set of analytic
procedures that relate demand or existing flow levels, geometric characteristics, and controls to measures of the
resulting quality of operations.
Highway Capacity
The capacity of a facility defined as the maximum hourly flow rate at which the maximum number of vehicles,
passengers, or the like, per unit time, which can be accommodated under prevailing roadway, traffic and control
conditions with a reasonable expectation of occurrence. For most cases, to analyze the capacity we used the peak
15 minutes of the peak hour.
Capacity is independent of the demand. It speaks about the physical amount of vehicles and passengers that a road
can afford. It does not depend on the total number of vehicles demanding service. Generally the highway capacity
depends on certain conditions as listed below;
1. Road way characteristics: This are associated with the geometric characteristics and design elements of the
facility, which include type of facility, number of lanes, lane width, shoulder width, horizontal and vertical
alignments, lateral clearance, design speed, and availability of queuing space at intersections. For example, a
curved road has lesser capacity compared to a straight road.
2. Traffic conditions: Capacity is expressed in terms of units of some specific thing (car, people, etc.), so it also
does depend on the traffic conditions. The traffic conditions are associated with the characteristics of the
traffic stream on the segment of the highway. These include the distribution of the different types of vehicles
in the traffic stream or traffic composition such as the mix of cars, trucks, buses etc. and the directional and
lane distribution of the traffic volume on the highway segment. Furthermore it includes peaking
characteristics, proportions of turning movements at intersections etc.
3. Control conditions: This primarily applies to surface facilities and includes the types of traffic control
devices in operation, signal phasing, allocation of green time, cycle length, and the relationship with adjacent
control measures.
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Level of Service
The level-of-service concept was introduced in the 1965 HCM as a convenient way to describe the general quality
of operations on a facility with defined traffic, roadway, and control conditions. Using a letter scale from A to F, a
terminology for operational quality was created that has become an important tool in communicating complex
issues to decision-makers and the general public. The HCM 2000 defines level of service as follows: "Level of
service (LOS) is a quality measure describing operational conditions within a traffic stream, generally in terms of
such service measures as speed and travel time, freedom to maneuver, traffic interruptions, and comfort and
convenience."
A term level-of-service closely related to capacity and often confused with it is service volume. When capacity
gives a quantitative measure of traffic, level of service or LOS tries to give a qualitative measure. Service volume
is the maximum number of vehicles, passengers, or the like, which can be accommodated by a given facility or
system under given conditions at a given level of service.
Level of service (LOS) qualitatively measures both the operating conditions within a traffic system and how these
conditions are perceived by drivers and passengers. It is related with the physical characteristics of the highway
and the different operating characteristics that can occur when the highway carries different traffic volumes.
Speed-flow-density relationships are the principal factor affecting the level of service of a highway segment under
ideal conditions.
For a given road or facility, capacity could be constant. But actual flow will be different for different days and
different times in a day itself. The intention of LOS is to relate the traffic service quality to a given flow rate of
traffic. It is a term that designates a range of operating conditions on a particular type of facility. Highway
capacity manual (HCM) provides some procedure to determine level of service. It divides the quality of traffic
into six levels ranging from level A to level F. Level A represents the best quality of traffic where the driver has
the freedom to drive with free flow speed and level F represents the worst quality of traffic.
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Level of service D
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Level of service F
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highway. This effect is eliminated if the object is located at least 6ft (1.8m) from the edge of
the roadway. Note, however, that lateral clearances are based mainly on safety considerations
and not on flow consideration.
Traffic Composition. The presence of vehicles other than passenger cars-such as trucks,
buses, and recreational vehicles-in a traffic stream reduces the maximum flow on the
highway because of their size, operating characteristics, and interaction with other vehicles.
Grade. The effect of a grade depends on both the length and the slope of the grade. Traffic
operations are significantly affected when grades of 3 percent or greater are longer than 1/4
mi (400m) and when grades are less than 3 percent and longer than l/2 mi (800m). The effect
of heavy vehicles on such grades is much greater than that for passenger vehicles.
Speeds, Space mean speed, are also used in level-of-service analysis because flow has a
significant effect on speed.
Driver Population. Under ideal conditions, a driver population consisting primarily of
weekday commuters is assumed. However, it is known that other driver populations do not
exhibit the same behavior.
Because these factors affect traffic operations on the highway, it is essential that they be
considered in any LOS analysis. Highway Capacity Manual (HCM) used travel speed and
volume by capacity ratio (v/c ratio) to distinguish between various levels of service. The value of
v/c ratio can vary between 0 and 1. Depending upon the travel speed and v/c ratio, HCM has
defined six levels of service as shown in the figure 1.
These operating conditions can be expressed graphically with reference to the basic speed-flow
relationship. At the level of service A, speed is near its maximum value, restricted only by the
geometry of the road, and flows are low relative to the capacity of the highway, given the small
number of vehicles present. At the level of service D, flows are maximized, with speed at
approximately 50% of its maximum value. Level of service F denotes the ‘breakdown’ condition
at which both speeds and flow levels tend towards zero.
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Figure 2.1 Linkage between level of service (LOS), speed and flow/capacity.
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Level of Service
Level of service for two-lane rural highways is defined in terms of two measures of
effectiveness:
Average travel speed (ATS)
Percent time spent following (PTSF)
Average travel speed is the average speed of all vehicles traversing the defined analysis
segment for the specified time period, usually the peak 15-minutes of a peak hour. When
analysis of both directions is used, the average travel speed includes vehicles in both directions.
When analysis of single direction is used, the average travel speed includes those vehicles in the
analysis direction only.
Percent time spent following is similar to "percent time delay,”. It is the aggregate percentage
of time that all drivers spend in queues, unable to pass, with the speed restricted by the queue
leader. A substitute measure for PTSF is the percentage of vehicles following others at headways
of 3.0 s or less.
Level of service criteria for two-lane rural highways is shown in Table 2.11. The criteria vary for
Class I and Class II highways. Class II highways, where mobility is not a principal function; use
only the PTSF criteria for determination of level of service. For Class I highways, the LOS is
determined by the measure yielding the poorest result.
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Table 2.11: Level-of-Service Criteria for Two-Lane Rural Highways Class I
Table 2.12: Level-of-Service Criteria for Two-Lane Rural Highways Class II
Types of Analysis
Generally two-direction and single-direction analysis with three distinct methodologies are
provided to analyses two lane two way rural roads
Where: FFS = free-flow speed for the facility, km/hr; Sm = mean speed of the measured sample
(Where total flow> 200 pc/h), km/hr; Vf = observed flow rate for the period of the speed sample,
veh/h and fHV = heavy vehicle adjustment factor.
Where: FFS = free-flow speed for the facility, km/hr, BFFS =base free-flow speed for the
facility, km/hr; fLS = adjustment for lane and shoulder width, km/hr and
fA = adjustment for access point density, km/hr
Most of the time BFFS is limited to a range of 72-105 km/h, with Class I highways usually in the
88-105 km/h range and Class II highways usually in the 72-80 km/h range. Sometimes the design
speed, which represents the maximum safe speed for the horizontal and vertical alignment of the
highway, is a reasonable substitute for the BFFS.
Adjustment factors for lane and shoulder width are shown in Table 2.13; adjustment factors for
access point density are shown in Table 2.14. Access point density is computed by dividing the
total number of driveways and intersections on both sides of the highway by the total length of
the segment in miles.
Table 2.13: Free-Flow Speed Adjustments for Lane and Shoulder Width (fLS)
Table 2.14: Free-Flow Speed Adjustments for Access Point Density (fA)
Estimating Demand Flow Rate
As for most HCM 2000 methodologies, a critical computational step is the determination of a
demand flow rate reflecting the base conditions for the facility type being analyzed. This requires
that an hourly volume reflecting prevailing conditions be adjusted to reflect peak flow rates
within the hour and base conditions. For two-lane rural highways, this adjustment is made as
follows:
… ..2.15
Where: v = demand flow rate pc/h; V = hourly demand volume under prevailing conditions
veh/h; PHF = peak hour factor; fHV = adjustment for heavy vehicle presence f G = adjustment for
grades.
Determining Grade Adjustment Factors
For every computation, two grade adjustment factors will be required: one for the ATS
determination and one for the PTSF determination. Selection of appropriate adjustment factors
also depends upon the type of analysis being conducted. Grade adjustment factors are found as
follows:
fG for Two-way and directional analysis of general terrain segments for ATS
determinations: Table 2.20.
fG for Two-way and directional analysis of general terrain segments for PTSF
determinations: Table 2.21.
Specific upgrades for ATS determination: Table 2.22.
Specific upgrades for PTSF determination: Table 2.23.
Table 2.20: Grade Adjustment Factor (fG) for General Terrain Segments and Specific
Downgrades ATS Determinations two way and directional analysis
Table 2.21: Grade Adjustment Factor (f G) for General Terrain Segments and Specific
Downgrades PTSF Determinations two way and directional analysis
Table 2.22: Grade Adjustment Factor (fG) for Specific Upgrades: ATS Determinations
Table 2.23: Grade Adjustment Factor (fG) for Specific Upgrades: PTSF Determinations
Determining the Heavy-Vehicle Adjustment Factor
The heavy-vehicle adjustment factors for ATS and PTSF determinations are found from
passenger-car equivalents as follows:
……………2.16
Where: fHV= heavy-vehicle adjustment factor; PT = proportion of trucks and buses in the traffic
stream; PR = proportion of recreational vehicles in the traffic stream ET = passenger-car
equivalent for trucks and buses ER = passenger-car equivalent for recreational vehicles
As in multilane methodologies, the passenger-car equivalent is the number of passenger cars
displaced by one truck (or RV) under the prevailing conditions on the analysis segment.
As in the determination of the grade-adjustment factor, values of ET and ER depend upon initial
estimates of the demand flow rate and are therefore iterative.
Iteration rules are the same as described for the grade-adjustment factor. Passenger-car
equivalents also depend upon which measure of effectiveness is being predicted (ATS or PTSF),
and the type of analysis being applied. Passenger-car equivalents are found from the following
tables:
Table 2.24a: Passenger-Car Equivalents for General Terrain Segments: ATS Determinations
Table 2.24b: Passenger-Car Equivalents for General Terrain Segments: PTSF Determinations
Table 2.25: Passenger-Car Equivalents of Trucks for Specific Upgrades: ATS Determination
Table 2.26: Passenger-Car Equivalents of RVs for Specific Upgrades: ATS
Determination
Table 2.27: Passenger-Car Equivalents for Trucks and RV's on Specific Upgrades: PTSF Determination
Some specific downgrades are steep enough to require some trucks to shift into low gear and travel at crawl
speeds to avoid loss of control. In such situations, the effect of trucks traveling at crawl speed may be taken
into account by replacing with the following when computing the heavy vehicle adjustment factor, fHv, for
ATS determination:
Where: PTC = proportion of heavy vehicles forced to travel at crawl speeds; ETC = passenger care equivalents
for trucks at crawl speed Table 2.28
Note that PTC is stated as a proportion of the truck population, not of the entire traffic stream. Thus, a P TC of
0.50 means that 50% of the trucks are operating down the grade at crawl speeds. Note that for two-lane
highways; all composite grades are treated using the average grade of the analysis section. The average grade
for any segment is the total change in elevation (m) divided by the length of the segment (m).
Table 2.28: Passenger-Car Equivalents for Trucks Operating at Crawl Speeds on Specific Downgrades: ATS
Determination
……………………….. (2.18)
………………(2.19)
Where: ATS = average travel speed, both directions, km/hr, ATSd = average travel speed in the direction of
analysis, km/hr., FFS = free-flow speed, both directions, km/hr; FFSd = free-flow speed in the direction of
analysis, km/hr; v = demand flow rate, both directions, pc/h; V d = demand flow rate in the direction of
analysis, pc/h; Vo = demand flow rate in the opposing direction, pc/h; fnp = adjustment for the existence of
"No Passing" zones in the study segment.
Values of the adjustment factor, fnp are given in Table 2.29 for two-direction analyses and in Table 2.30 for
single-direction analyses. The adjustment is based on flow rates, the percentage of the analyses segment for
which passing is prohibited, and (for single-direction analyses) the free-flow speed of the facility.
Table 2.29: Adjustment for Effect of "No Passing" Zones fnp) on ATS: Two-Direction Segments
Table 2:30 Adjustment for Effect of "No Passing" Zones fnp) on ATS Single-Direction Segments
Determining Percent Time Spent Following
For two-direction analyses, and single-direction analyses Percent time spent following (PTSF) is determined
using the following equation 2.20 and 2.21 respectively.
……………… (2.20)
………………….(2.21)
Where: PTSF = percent time spent following, two directions, %
PTSFd = percent time spent following, single direction, %
BPTSF = base percent time spent following, two directions,%
BPTSFd = base percent time spent following, single directions,%
Vp = demand flow rate, pc/h, both directions
Vd = demand flow rate in analysis direction, pc/h
fd/np = adjustment to PTSF for the combined effect of directional distribution and percent "No Passing" zones
on two way analysis segments, %
fnp = adjustment to PTSF for the effect of percent "No Passing" zones on single-direction analysis segments,
%
a, b = calibration constants based on opposing flow rate in single direction analysis
Adjustnient factor fd/np is found in Table 2.33. Adjustment factor fnp is found in Table 2.32 and calibration
constants "a" and "b" are found in Table 4.31.
Table 2.31: Coefficients "a" and "b"
Table 2.32: Adjustment fnp) to PTSF for Percent "No Passing" Zones in Single-Direction Segments
Table 2.33: Adjustment (fd/np) for the Combined Effect of Directional Distribution and Percent
"No Passing" Zones on PTSF on Two-Way Segments
Example 1&2
2.3.2 Analysis Methodologies for Multilane Highways and Basic Freeway Sections
The characteristics and criteria described for freeways and multilane highways in the previous
section apply to facilities with base traffic and roadway conditions.
In most cases, base conditions do not exist, and a methodology is required to address the impact
of prevailing conditions on these characteristics and criteria.
Analysis methodologies are provided that account for the impact of a variety of prevailing
conditions, including:
Lane widths
Lateral clearances
Number of lanes (freeways)
Type of median (multilane highways)
Frequency of interchanges (freeways) or access points (multilane highways)
Presence of heavy vehicles in the traffic stream
Driver populations dominated by occasional or unfamiliar users of a facility
Some of these factors affect the free-flow speed of the facility, while others affect the
equivalent demand flow rate on the facility.
Speed-Flow Characteristics
Capacity analysis procedures for freeways and multilane highways are based on calibrated
speed-flow curves for sections with various free-flow speeds operating under base conditions.
Base conditions for freeways and multilane highways indicated above.
Figures 4.3 show the standard curves calibrated for use in the capacity analysis of basic freeway
sections and multilane highways. These exhibits also show the density lines that define levels of
service for uninterrupted flow facilities. Modem drivers maintain high average speeds at
relatively high rates of flow on freeways and multilane highways.
This is clearly indicated in Figures 4.4. For freeways, the free-flow speed is maintained until
flows reach 1,300 to 1,750 pc/hr/ln. Multilane highway characteristics are similar. Thus, on most
uninterrupted flow facilities, the transition from stable to unstable flow occurs very quickly and
with relatively small increments in flow.
Multilane Highways
Levels of Service
For Multilane highways, the measure of effectiveness used to define levels of service is density.
The use of density, rather than speed, is based primarily on the shape of the speed-flow
relationships depicted in Figures 2.2 and 2.3. Because average speed remains constant through
most of the range of flows and because the total difference between free-flow speed and the
speed at capacity is relatively small, defining five level-of-service boundaries based on this
parameter would be very difficult.
Fig 2.3 Speed-Flow Curves for Multilane Highway Sections
Types of Analysis
There are three types of analysis that can be conducted for basic freeway sections and multilane
highways:
Operational analysis
Service flow rate and service volume analysis
Design analysis
All forms of analysis require the determination of the free-flow speed of the facility in question.
Field measurement and estimation techniques for making this determination are discussed in a
later section.
Operational Analysis
Determination of flow rate
The most common form of analysis is operational analysis. In this form of analysis, all traffic,
roadway, and control conditions are defined for an existing or projected highway section, and the
expected level of service and operating parameters are determined.
The basic approach is to convert the existing or forecast demand volumes to an equivalent flow
rate under ideal conditions:
Where:
VP = demand flow rate under equivalent ideal conditions, pc/h/ln
PHF = peak-hour factor
N = number of lanes (in one direction) on the facility
fHv = adjustment factor for presence of heavy vehicles
fP = adjustment factor for driver population presence of occasional or non-familiar users of a
facility
This result is used to enter either the standard speed-flow curves of (multilane highways). Using
the appropriate free-flow speed, the curves may be entered on the x-axis with the demand flow
rate, VP, to determine the level of service and the expected average speed.
Heavy Vehicle Adjustment Factor; fHV
The heavy-vehicle adjustment factor is based upon the concept of passenger-car equivalents. A
passenger-car equivalent is the number of passenger cars displaced by one truck, bus, or RV in a
given traffic stream under prevailing conditions. Given that two categories of heavy vehicle are
used, two passenger car equivalent values are defined:
ET = passenger car equivalent for trucks and buses in the traffic stream under prevailing
conditions
ER = passenger car equivalent for RV's in the traffic stream under prevailing conditions
The relationship between these equivalents and the heavy-vehicle adjustment factor is best
illustrated by example:
Passenger-Car Equivalents for Extended Freeway and Multilane Highway Sections
A long section of roadway may be considered as a single extended section if no one grade of 3%
or greater is longer than 0.25 miles, and if no grade of less than 3% is longer than 0.5 miles. Such
general terrain sections are designated in one of three general terrain categories i.e level, rolling
or Mountainous.
Table 2.34: Passenger-Car Equivalents for Trucks, Buses, and RVs on Extended General Terrain
Sections of Freeways or Multilane Highways
Table 2.35: Passenger-Car Equivalents for Trucks and Buses on uniform Upgrades
Table 2.36: Passenger-Car Equivalents for RVs on Upgrades
Table 2.37: Passenger-Car Equivalents for Trucks and Buses on Downgrades
Where: FFS = free-flow speed of the multilane highway, km/hr; BFFS =base free-flow speed;
fLW = adjustment for lane width, km/hr; fLC = adjustment for lateral clearance, km/hr; fM =
adjustment for type of median, km/hr; fA = adjustment for access points, km/hr
A base free-flow speed of 97 km/hr may be used for rural and suburban multilane highways, if
no field data is available. It may also be estimated using the posted speed limit. The base free-
flow speed is approximately 11 km/hr higher than the posted speed limit, for speed limits of 64
and 73 km/hr. and for speed limits of 80 and 89 km/hr, the base free-flow speed is approximately
8 km/hr higher than the limit.
Lane Width Adjustment The base lane width for multilane highways is 3.6m as was the case
for freeways. For narrower lanes, the free-flow speed is reduced by the values shown in Table
2.38.
Table 2.38 Adjustment to Free-Flow Speed for Lane Width on a Multilane Highway
Lateral Clearance Adjustment For multilane highways, this adjustment is based on the total
lateral clearance, which is the sum of the lateral clearances on the right side of the roadway and
on the left (median) side of the roadway. While this seems like a simple concept, there are some
details that must be observed:
Table 2.39: Adjustment to Total Lateral Clearance on a Multilane Highway
Median-Type Adjustment The median-type adjustment is shown in Table 2.40. A reduction of
2.6 km/hr is made for undivided configurations, while divided multilane highways, or multilane
highways with two-way left-turn lanes, represent base conditions.
Table 2.40: Adjustment to Free-Flow Speed for Median Type on Multilane Highways
Table 2.41: Adjustment to Free-Flow Speed for Access-Point Density on a Multilane Highway
Example 3
Basic Freeways
Levels of Service
For basic freeway segment, the measure of effectiveness used to define levels of service is
density.
The base conditions under which the full capacity of a basic freeway segment is achieved are
good weather, good visibility, and no incidents or accidents. For the analysis procedures in this
chapter, these base conditions are assumed to exist. If any of these conditions fails to exist, the
speed, LOS, and capacity of the freeway segment all tend to be reduced. LOS criteria for basic
freeway segments are given in Exhibit 23-2 for free-flow speeds of 120 km/h or greater, 110
km/h, 100 km/h, and 90 km/h. To be within a given LOS, the density criterion must be met. In
effect, under base conditions, these are the speeds and flow rates expected to occur at the density
shown for each LOS.
LOS criteria for basic freeway segments are given in table below for free-flow speeds of 120
km/h or greater, 110 km/h, 100 km/h, and 90 km/h. To be within a given LOS, the density
criterion must be met. In effect, under base conditions, these are the speeds and flow rates
expected to occur at the density shown for each LOS.
Table 2.43: Adjustment to Free-Flow Speed for Lateral Clearance on a Freeway (f LC)
Right-side obstructions primarily influence driver behavior in the right lane. Drivers "shy away"
from such obstructions, moving further to the left in the lane. Drivers in adjacent lanes may also
shift somewhat to the left in response to vehicle placements in the right lane.
The overall affect is to cause vehicles to travel closer to each other laterally than would normally
be the case, thus making flow less efficient. This is the same effect as for narrow lanes. Since the
primary impact is on the right lane, the total impact on free-flow speed declines as the number of
lanes increases.
Adjustment for Number of Lanes The base condition for number of lanes in one direction on a
freeway is five or more lanes. The use of this size freeway as a base has been questioned, as it is
a relatively rare occurrence. The adjustment for number of lanes is given in Table 2.44.
Interchange Density Adjustment Perhaps the most significant impact on freeway free-flow
speed is the number and spacing of interchanges. Interchange density is defined as the average
number of interchanges per km over a 10km section of the facility, taken as 5km upstream and
5km downstream of the point or section under consideration. Note that the interchange density is
not based on the number of ramps. An interchange may consist of several ramp connections. A
typical diamond interchange has four ramps, while a full cloverleaf interchange has eight. To
qualify as an interchange, there must be at least one on-ramp. Thus, a junction with only off-
ramps would not qualify as an interchange. The base condition for interchange density is 0.3
interchanges/km. Adjustments for interchange density are shown in Table 2.45.