Quality & Accreditation Institute
Centre for Education & Training
Assessor Training Programme as per ISO/IEC 17025:2017
28-31 May 2025, Wednesday-Saturday, 1000-1700 (IST)
Exercise - I
The 20 brief scenarios represent requirements given in ISO/IEC 17025:2017. Everybody should attempt
to relate each one of the listed scenarios to a clause in Clause 4, Clause 5 & Clause 6 of ISO 17025:2017.
Please keep in mind that:
1. Identify the clause including sub-clause in ISO/IEC 17025: 2017 which apply to the situations.
2. Try to identify the most appropriate clause including sub-clause.
Clause No. of
S. No. Scenarios/ Requirements
ISO/IEC 17025:2017
6.4.13
The laboratory has retained records for documentation of reference materials,
1.
results, acceptance criteria, relevant dates and the period of validity.
ABC laboratory has only claimed conformity for facilities it possesses i.e the 5.3
2. range of laboratory activities documented, and excludes subcontracting activity
with “xyz” on as ongoing basis.
4.2
The test laboratory receives information, about ‘Rana & Company’ from FSSAI,
3.
was carefully used and not revealed to anyone.
XYZ laboratory uses the manual and has not developed a separate procedure for 6.4.3
4. handling, transport, storage, use and planned maintenance of reference
materials & measurement standards in order to ensure proper functioning.
The laboratory has not retained records for taking any actions arising from 6.6.2
5. evaluations, monitoring of performance and re-evaluations of the external
providers.
The laboratory doesn’t have all the facilities necessary to manage and perform 6.2.1
6. all the activities documented. They seek the help of external experts/services,
whenever required.
The assessor has observed a risk similar to the one identified in his lab was 4.1.4
suggesting the lab audited to implement it in their lab also. However, the
7. laboratory was not able to understand/demonstrate how it eliminates the risk
of impartiality in their lab. The assessor went ahead raising a minor non-
conformity.
The laboratory has verified all the equipment conforms top specified 6.4.4
8. requirements before being placed into service. It was unclear to them for why to
get all calibrated.
1
Quality & Accreditation Institute
Centre for Education & Training
Clause No. of
S. No. Scenarios/ Requirements
ISO/IEC 17025:2017
The laboratory has documented minimum procedures needed to the extent 6.6.2
9. necessary to ensure the consistent application of their activities and the validity
of the results.
6.4.1.
The laboratory has ensured the reference values and correction factors are
10.
updated and implemented, as appropriate, to meet specified requirement.
While going through the lab documented system as well as website, it was 7.1.3
11. observed in internal audit that the laboratory has not informed the customer in
advance, of the information it intends to place in the public domain.
The laboratory has not authorized specific personnel for reporting, reviewing 6.2.6
12. and authorization of results instead say that the head of the lab does all the
work.
The lab analyst carries out their work even after the validity of calibration 6.4.9
13. without examining the effect from specified requirements and when the
assessor enquired, the lab mentions it missed managing the situation.
Rana laboratory is having personnel for identification of deviations from the 5.2
14. management system or from the procedures for performing laboratory activities
and appreciated their fine work/services.
6.5.1
When calibration of the equipment is required to establish the metrological
15.
traceability of the reported results, the lab doesn’t plan it to get it calibrated.
4.1.4
The laboratory management is providing incentives to their personnel based on
16.
the number of samples tested in a day.
6.2.2
The laboratory always ensures to employ personnel having the requisite
17.
competence to perform particular laboratory activities.
5.1
Rana chemical testing laboratory does not ensure the integrity of the
18.
management system are planned and implemented.
6.3.5
Rana laboratory has established the measures taken to control the facilities are
19.
implemented, monitored and periodically reviewed.
Rana chemical testing laboratory has demonstrated metrological traceability to 6.5.2
20. certified values of certified reference materials provided by a competent
producer.