Introduction Introduction of ourselves and the research project Description of the content of the interview Introduction of the interviewee
ee Introduction of the background and current function of the interviewee Can you describe the communication and consultation structure in your department, including your role in your department? How many employees do you supervise or manage? Important changes Could you describe important changes that have taken place during the last five or six years in your organization, or affecting your organization? How would you describe the effects of this change on strategy? How would you describe the effects of this change on employees and on HRM? Organizational strategy How would you describe the core competence or success factor of your organization? What is the organizations position in the market? / How does your organization perform relative to competition? HRM and Fit 240 What are the strategic goals of your organization on both short and long term (including opportunities and threats)? Do these strategic goals differ for each business unit? Who is involved in strategy formulation? Institutional context Can you describe laws, rules, regulations that affect your organization? How? Can you describe the composition and influence of trade unions and works councils on your organization? How would you describe the relationship between these bodies and the organization? Which important changes have occurred with respect to laws, regulations, and trade unions that affect your organization? Can you describe how these developments have affected the organization and HR practices? Can you describe the influence of these pressures on the success of HR strategy and practices? Can you describe the organizations reaction to these pressures? Organizational systems and characteristics Which systems, processes or characteristics does the organization have in order to achieve a competitive advantage/ to gain market share? How would you characterize the relationship between these systems and processes and the way people are managed in the organization? How would you describe the control systems that are used in the organization, and to what extent are HR practices aligned with these systems and processes? How would you describe organizational culture, and to what extent are HR practices aligned with organizational culture? Employees Which employees are crucial for the success of the organization/ Which employees would you label as core employees? Appendix 2 241 Does your organization make a distinction between different employee groups? Does the organization use different HR practices for different groups of employees? HR strategy and HR policy How would you describe HR strategy? How would you describe the strengths, weaknesses, and challenges of HR strategy and practices? Who is involved in developing HR strategy and HR practices? How much freedom do HR managers have to adjust HR strategy to their unit? Implementation of HR practices Could you describe how HR practices are implemented? Who is involved in HR practices implementation?
How are HR strategy and HR practices communicated throughout the organization? Are there differences in HR practices implementation between business units or department? Could you describe these differences? HR practices Which HR practices used in your organization would you describe as successful? Could you describe these HR practices? Could you describe how the following practices are shaped in your organization? Recruitment and selection Education and training Employee development and internal promotion opportunities Performance appraisal and evaluation Rewards Employee security Team working and team autonomy Employee autonomy and participation Other relevant HR practices that the organization uses Could you describe links between these practices
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