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VisionPLUS: Comprehensive Financial Software

VisionPLUS is a financial software developed by First Data Corporation for processing credit card transactions, utilized by banks and transaction processing companies worldwide. It offers a multi-product solution with integrated modules that enhance financial flexibility, customer service, and data management, allowing real-time access to customer information. The software includes various modules for credit decision management, account service, financial authorization, and transaction management, among others, to improve operational efficiency and customer satisfaction.

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0% found this document useful (0 votes)
22 views12 pages

VisionPLUS: Comprehensive Financial Software

VisionPLUS is a financial software developed by First Data Corporation for processing credit card transactions, utilized by banks and transaction processing companies worldwide. It offers a multi-product solution with integrated modules that enhance financial flexibility, customer service, and data management, allowing real-time access to customer information. The software includes various modules for credit decision management, account service, financial authorization, and transaction management, among others, to improve operational efficiency and customer satisfaction.

Translated by

ScribdTranslations
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

VisionPLUS

By Karoline Potye
What is VisionPLUS?
Vision PLUS is a financial software from First Data Corporation.

Originally developed by Paysys Research and Development


Group, this application is mainly used for processing
of credit card transactions by multinational banks and
transaction processing companies.
Several banks and financial institutions use this application of
software to store and process credit card, card
debit, prepaid, closed accounts, and loans, and for
process financial transactions (Visa, Mastercard, American)
Express, Europay, private label transactions) against these
bills.
The approximate estimate of the number of cards processed in
different versions of this application software around the world are
360 million.
What is it?
VisionPLUS? Multi-Product Solution

VisionPLUS offers institutions


financial flexibility to configure your
own resources and functionalities of
product.

It is a family of software products


completely integrated.
VisionPLUS Objective
VisionPLUS has excellent processing capabilities. Customer
Service (ASM)
VisionPLUS
in batch that increases speed and efficiency. Your system Messaging
System (VMx)
Disputes (ITS)

single pass master file guarantees windows of


timely processing while updating all accounts
Worldwide
Collections
Security System
(CTA)
(WSS)

every night. This means a drastic increase in


productivity of personnel in credit operations and
data processing. Security Sub
System (SSC)
Letter
Generation
(LTS)

With VisionPLUS, everyone in the information 'loop' has access. Accounting


Billing
to real-time data. The credit operations staff (CMS)

You will be aware of any change in the account status accordingly. Key
Management
Merchant
Acquiring
System (KMS) (MBS)

that it happens, irrespective of whether the change is made


Through customer service, collections, or authorizations.
Loyalty
Online and real-time information, such as history of Management
System (LMS)
New Accounts
(CDM)

customers, purchasing patterns, and a wide range of data


demographic and behavioral, mean that you can
Hierarchy Transaction
Company Management
System (HCS) (TRAMS)

proactively respond to the market and gain the critical advantage


Authorizations
(FAS)

about your competition.


Information in VisionPLUS
As VisionPLUS shares information between all applications,
the credit management team gets the "overall picture" in
instead of isolated bits and pieces of data. You can analyze the
customer buying trends, respond quickly to efforts
from the merchandising group to increase sales and transform your
credit management operation in a merchandising tool
highly profitable.
VisionPLUS provides the necessary information tools to
increase customer satisfaction and facilitate repeat sales. The
customer service is essential for customer loyalty and improvement
image of your company after the sale. With access to information from
real-time card headlines in a paperless environment, the
representatives can offer the quality service that their clients
they hope and deserve.

All aspects of your credit organization, from new accounts to


customer billing, from authorizations to collections, from management to
customer service, need reliable, accessible information,
updated and centralized - information available through the
VisionPLUS applications.
Product Variations

VisionPLUS [Link]

VisionPLUS [Link]
VisionPLUS [Link]
VisionPLUS [Link] Z

VisionPLUS [Link]
VisionPLUS [Link]
VisonPLUS Modules
MDL

The Credit Decision Management System (MDL) is the new


account module. This online system is designed to handle
with the credit approval process from the point of
request up to the point of approval or rejection. The applications
are carried out through processing stages that
they clarify the subscription process and can be categorized
are treated according to the parameters defined by your

Modules
company. Although the entire process can be automated, the
human intervention can occur at any point of
process, the choice is yours.

VisonPLUS CMS

The Credit Management System (CMS) is the accounts system


to receive that works as the heart of VisionPLUS. The CMS
contains demographic, financial, and historical information
of each account. Other modules of VisionPLUS that need
you obtain this information from the CMS, eliminating the
record duplication. The CMS also contains parameters
user-defined for interest, revenue, insurance,
payment and account processing.
ASM
ASM

The Account Service Management system (ASM) is the


online customer service module in real time.
ASM enhances its ability to provide service
superior to the customer using action codes defined by
user to execute requests generated by the client, such as

Modules
interest rate adjustments, address changes, and disputes.

FAS

VisonPLUS The Financial Authorization System (SAF) is the module of


authorization 24 hours a day, 7 days a week. The FAS
processes retail authorizations, Visa, MasterCard and Europay
based on processing parameters defined by
user. Permissions can be approved, denied or
forwarded. The FAS also provides reversals of
authorization, listing and updates of card recovery
and recoveries of delayed events/notifications.
TRAMS

The Transaction Management System (TRAMS) is the processor


front-end VisionPLUS. The TRAMS accepts various types of
transaction and prepares them for any destination, consolidating
several application front-ends in a single system of
entry. The TRAMS also provides comprehensive resources for
work tracking, settlement, storage,

Modules reports, rejection and online handling of rejection and suspense.

MBS

VisonPLUS The Merchant Bankcard System (MBS) is the acquiring system


of the merchant. The MBS provides support for processing of
bank cards and retail merchants, providing a
efficient way to liquidate funds and charge the fees of
trader for the services provided. The MBS offers
discount, participation, reserve financing and
volume bonus processing, along with
relatórios abrangentes de atividades.
LTS

The Letter System (LTS) is the module that can be used to


create and issue letters for up to five different PaySys products.
The letter variables of these different modules can be
incorporated into generic letters to produce letters
personalized for individual clients. The letters can be
impressed in real time or in batch processing.

Modules ITS

VisonPLUS The InterchangeTracking System (ITS) is the module of


monitoring and processing of disputes. The ITS was
designed to process incoming refund transactions
exit for Visa, MasterCard, as well as some associations
regional, such as Europay (only for Eurocard-MasterCard)
the Australian Bankcard. O ITS controls many
user-defined parameters, such as time limits
to keep your company compliant with the different
associations. Refunds are "processed" through queues
based on criteria that you define by creating a flow of
customized and organized work.
CTA

The CTA module (Collections, Tracking, and Analysis) was

Modules designed to categorize and handle accounts that need


special treatment. Although the system was designed
mainly to deal with overdue accounts, it can be

VisionPLUS
used to track and analyze other groups of accounts that
may or may not need real treatment. These groups
can include VIPs, lost or stolen cards, accounts with
excessive limits and cases of bankruptcy. The CTA offers strategies
of flexible collection based on how your company defines the
parameter registration control.

Common questions

Powered by AI

VisionPLUS enhances efficiency and productivity primarily through its batch processing capabilities, which ensure timely updates of all accounts every night, drastically boosting personnel productivity in credit operations and data processing . The integration of real-time data access allows credit operations staff and customer service representatives to promptly respond to account changes, thereby increasing accuracy and reducing processing time . Moreover, the Credit Management System (CMS) eliminates record duplication by centralizing account information, ensuring streamlined operations .

VisionPLUS's integration capabilities enhance transaction handling by allowing seamless data flow across modules such as CMS, ASM, and FAS, ensuring consistent and accurate transaction processing . The TRAMS module further consolidates various types of transactions into a single entry system for efficient processing and reporting . This integration reduces manual errors and improves the accuracy and comprehensiveness of reports, facilitating better decision-making and compliance with industry standards . The coordinated system allows financial institutions to provide more robust and responsive services to their clients .

The Merchant Bankcard System (MBS) supports retail merchants and banks by providing efficient processing of bank cards and retail transactions. It facilitates the liquidation of funds and management of merchant fees for provided services . Additionally, MBS offers processing of discounts, reserve funding, and volume bonuses, along with comprehensive activity reports, thus enabling merchants to streamline financial operations and optimize profit margins .

The centralized information system of VisionPLUS benefits stakeholders by providing a single source of truth, thereby eliminating data silos and reducing redundancy . For credit managers, it offers a comprehensive view of buying trends, aiding in decision-making and strategy development . Customer service representatives benefit from quick access to complete account information, allowing for rapid issue resolution and improved service delivery . This integration enhances operational efficiency across departments and supports strategic business objectives .

The ITS (Interchange Tracking System) manages compliance by controlling user-defined parameters, such as time limits, ensuring the company adheres to regulations set by different payment associations . It processes incoming refund transactions based on customized queues and criteria, allowing for efficient and organized handling of disputes involving Visa, MasterCard, and other regional associations . By structuring these elements, the ITS helps ensure regulatory compliance and facilitates the resolution of disputes .

The Credit Decision Management System (MDL) contributes to efficiency by automating the credit approval process from request to approval or rejection. By segmenting the process into distinct stages, it clarifies the underwriting process, allowing seamless categorization and processing according to company-defined parameters . Although automation is integral, the option for human intervention adds flexibility, ensuring that individual circumstances can be addressed without compromising overall process efficiency .

The Financial Authorization System (FAS) optimizes retail authorization by processing transactions 24/7 based on user-defined parameters, enabling swift approval, denial, or forwarding of permissions . It supports card recovery by updating card listings and handling reversals, ensuring that authorization processes remain accurate and up-to-date . By streamlining these processes, FAS reduces fraudulent activities and enhances system responsiveness, crucial for maintaining customer trust and operational effectiveness .

VisionPLUS transforms credit management operations into a profitable merchandising tool by providing comprehensive real-time data, including customer histories and purchasing patterns, enabling quick responses to marketing efforts aimed at increasing sales . By leveraging this data, merchants can tailor offers to specific buying trends, further enhancing sales opportunities and customer engagement. The centralized information and integrated modules facilitate proactive management, leading to improved customer satisfaction and retention, which are crucial for profitability in merchandising .

The Letter System (LTS) facilitates communication by enabling the creation and issuance of personalized letters using variables from different PaySys products . By allowing for customization of letters to individual clients and enabling real-time and batch processing options, the LTS improves communication efficacy and timeliness . This capability enables financial institutions to maintain personalized engagement with clients, reinforcing relationships and improving overall client service management .

VisionPLUS's real-time data capabilities improve customer service and loyalty by empowering representatives with up-to-date information on customer accounts, enabling them to address queries and issues promptly and accurately . This immediate access ensures high-quality service, fulfilling customer expectations and fostering loyalty . The system's comprehensive overview of accounts allows for personalized service, which enhances customer experience and satisfaction, crucial for building lasting relationships .

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