PUBLIC INFORMATION OFFICER, P4

Job Opening
Job Opening ID: 265759
Job Network : Public Information and Conference Management
Job Family : Public Information
Category and Level : Professional and Higher Categories, P-4
Duty Station : NAIROBI
Department/Office : United Nations Human Settlements Programme
Date Posted : Nov 13, 2025
Deadline : Dec 27, 2025
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Org. Setting and Reporting

The United Nations Human Settlements Programme (UN-Habitat) is mandated by the UN General Assembly to promote socially and environmentally
sustainable towns and cities. UN-Habitat is the focal point for all urbanization and human settlement matters within the UN system. UN-Habitat works with
partners to build inclusive, safe, resilient and sustainable cities and communities. UN-Habitat promotes urbanization as a positive transformative force for people
and communities, reducing inequality, discrimination and poverty. The position is located in the External Relations, Strategy, Knowledge and Innovation
Division (ERSKI) of UN-Habitat in Nairobi. Under the Director of the External Relations, Strategy, Knowledge and Innovation Division, the incumbent will be
responsible for the following duties:

Responsibilities

• Takes the lead in strategy, planning, development and implementation of large, complex events (e.g. global promotional initiatives, public information
programmes for a region, broad-reaching subject specific issues, etc.); where appropriate, works with departments, funds and agencies to develop ways to
implement events system-wide and to incorporate the outreach message and themes into all relevant events and products. • Identifies resources and seeks
funding and other assistance for major events. • Provides advice and expertise to managers, senior officers and other staff on a range of public affairs issues,
methods, and approaches; anticipates and resolves planning/implementation issues/problems. • Develop strategic partnerships with key constituencies to elicit
support for and maximize impact of planning objectives; serve as a /principal liaison on event management to media organizations, governmental bodies,
national groups, private sector organizations, educational organizations, international organizations, etc. • Prepares or oversees preparation and implementation
of a diverse range of event management products in support of major campaign initiatives. • Drafts complex outreach material for events and edits drafts
prepared by junior officers. • Evaluates results and impact of events, reports on developments, trends and attitudes regarding the UN. • Represents the institution
in meetings and conferences; fulfills engagements and makes presentations to groups on UN activities and advocate issues of concern; organizes United Nations
coverage, organizes seminars, lectures, conferences, public events on major issues and events concerning the organization. • Build information networks; plans
and oversees maintenance of publicly accessible information materials on the events; plans and develop outreach activities. • Manages events programme;
produces materials for print/electronic/voice/visual outreach. • Assists is the day-to-day operation of the unit to include participating in coordination of
substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving digital reporting and event
management systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and
monitoring and evaluating results. • May coordinate and direct a team of staff and/or mentor and supervise the work of junior officers on specific projects. •
Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable
data-driven planning, decision-making, presentation and reporting.

Competencies

PROFESSIONALISM: Knowledge of different aspects of public information and communication; ability to address a range of issues in the context of political
developments, public attitudes and local conditions; ability to conceptualize, design and implement major information campaigns; ability to rapidly analyze and
integrate diverse information from varied sources; ability to diplomatically handle sensitive situations with target audiences and cultivate productive
relationships; ability to produce a variety of written communications products in a clear, concise style; ability to deliver oral presentations to various audiences;
able to analyze and interpret data in support of decision-making and convey resulting information to management; shows pride in work and in achievements;
demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving
results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful
situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office;
actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. COMMITMENT TO CONTINUOUS LEARNING: Keeps
abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of
colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve. COMMUNICATION: Speaks and writes clearly and
effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-
way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Education

Advanced university degree (Master’s degree or equivalent) in international relations, business administration or related field is required. A first-level university
degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion
of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.
Job - Specific Qualification

Not available.

Work Experience

A minimum of seven (7) years of progressively responsible experience in public information, international relations, external communications and outreach is
required. A minimum of seven (7) years of experience in conceptualizing, designing, managing and implementing of major international events is required. A
minimum of seven (7) years of experience working with intergovernmental bodies is required. Experience in managing digital systems for events and outreach
is required. Experience in leading a multi-cultural, multi-disciplinary team is required. Experience in handling systems with sensitive and confidential
information is desirable. Experience in engaging with partners and stakeholders is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum
required level for each skill in these languages, according to the UN Language Framework (please consult [Link] for details).

Required Languages

Language Reading Writing Listening Speaking

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice

Appointment against this post is for an initial period of one (1) year and may be subject to extension. Staff members are subject to the authority of the
Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance
with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff.
Female candidates are strongly encouraged to apply for this position. When completing the Candidate Profile form, ensure ALL fields, ALL professional
experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for
the position and to contact you. Individual Contractors and Consultants who have worked within the UN Secretariat in the last six months, are ineligible to
apply for or be appointed to any professional and higher temporary or fixed-term positions, within six months of the end of their current or most recent service.
For such positions, at least six months need to have elapsed between the end of a consultancy or individual contract and the time of application and
consideration for an appointment as a staff member under the Staff Rules and Regulations of the United Nations. At the United Nations, the paramount
consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due
regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to
creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation,
race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support
participation in the recruitment process when requested and indicated in the application. On-line applications will be acknowledged where an email address has
been provided. For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 30
September 2025 are strongly encouraged to apply: Andorra, Angola, Belize, Brunei Darussalam, China, Cuba, Democratic People's Republic of Korea,
Dominica, Equatorial Guinea, Germany, Grenada, Guinea-Bissau, Indonesia, Israel, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Liechtenstein,
Libya, Malta, Marshall Islands, Micronesia (Federated States of), Monaco, Nauru, Oman, Palau, Panama, Papua New Guinea, Paraguay, Qatar, Saint Vincent
and the Grenadines, San Marino, Sao Tome and Principe, Saudi Arabia, Singapore, Solomon Islands, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates,
United States of America, Vanuatu. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well
before the deadline stated in the job opening. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have
been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of
securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have
committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or
if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual
or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or
politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by
force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be
expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating,
hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who
have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the
staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity
and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable
accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of
appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in
accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service
category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility,
as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are
urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the
“Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application
according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations,
resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate
information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening.
No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for
selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed
at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING,
PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK
ACCOUNTS.