Gainscha Auto ID Co., Ltd.
Printer Utility
For Barcode Printer
Quick Start Guide
[Link]
[Link] 11 Copyright
Copyright2025
2025All
AllRights
RightsReserved
Reserved
Printer Utility Quick Start Guide
[Link] introduction ..........................................................................................................................................................3
1.1 Start the PrinterUtility ..........................................................................................................................................3
1.2 Select the port that connects the printer to the PC ..........................................................................................4
[Link] Information .........................................................................................................................................................6
[Link] Configuration ..................................................................................................................................................... 8
3.1 Printer Setup ....................................................................................................................................................... 8
3.2 System Setup ......................................................................................................................................................9
3.3 Gap Sensor Setup .............................................................................................................................................. 9
3.4 RFID ..................................................................................................................................................................10
3.5 WiFi Setup ........................................................................................................................................................ 11
3.6 Bluetooth Setup ................................................................................................................................................ 12
3.7 RS-232 Setup ................................................................................................................................................... 12
3.8 Ethernet Setup ..................................................................................................................................................13
3.9 Setting File ........................................................................................................................................................ 13
[Link] Function ..........................................................................................................................................................14
4.1 Factory Default ................................................................................................................................................ 14
4.2 Print Test Page ................................................................................................................................................. 14
4.3 RTC Setup ........................................................................................................................................................ 14
4.4 Cutter Test ........................................................................................................................................................ 15
4.5 [Link] Exist Check ................................................................................................................................... 15
4.6 Enable Mass Storage ....................................................................................................................................... 15
4.7 Get Infor ............................................................................................................................................................ 16
4.8 Buzzer ............................................................................................................................................................... 16
4.9 WiFi Module ...................................................................................................................................................... 16
4.10 WiFi Module Freq ........................................................................................................................................... 17
4.11 RFID Module ...................................................................................................................................................17
4.12 Cutter .............................................................................................................................................................. 17
4.13 Rewinder .........................................................................................................................................................17
4.14 Tag ID Setting .................................................................................................................................................18
4.15 RFID Tag Manual Calibration .........................................................................................................................18
4.16 Paper Manual Calibration ...............................................................................................................................18
[Link] Tool ............................................................................................................................................................19
5.1 Send Command ................................................................................................................................................19
5.2 Send File ..........................................................................................................................................................19
[Link] Manager .............................................................................................................................................................. 20
[Link] Test .................................................................................................................................................................... 21
[Link] Setting .............................................................................................................................................................. 21
[Link] UI ............................................................................................................................................................21
[Link] 2
Copyright 2025 All Rights Reserved
[Link] introduction
Gainscha PrinterUtility is a well-loved printer setup tool for the international market with a full range
of features.
You can get the status of the printer at any time, read and set the printer information, upload
images and fonts, support various printers command send....
It allows you to troubleshoot and resolve printer errors faster when you encounter them.
1.1 Start the PrinterUtility
Double click on PrinterUtility and you will be taken to the following
Functional Type
Basic Setup
Printer Infor
Connect Port
Conversion Tool
Language Switching Theme Switching Custom Interface
[Link] 3
Copyright 2025 All Rights Reserved
1.2 Select the port that connects the printer to the PC
▲ The USB Port is used by default, and you don't need to set this parameter.
▲ If you select RS-232 then you need to set "Baud Rate", "Date bits", "Parity Check", "Stop Bits",
"Flow Control"
▲ If you select Search in Ethernet, you need to perform IP search and select IP operations.
[Link] 4
Copyright 2025 All Rights Reserved
▲ If you choose WAN Connect in Ethernet, you will need to enter the virtual URL and Port Number.
▲ If you choose WiFi, you need to enter the IP port number you set, and search and select.
[Link] 5
Copyright 2025 All Rights Reserved
[Link] Information
▲ If you use USB, RS-232, Ethernet, WiFi, you will get the printer's current model,
serial number, firmware version, print length (mm), number of prints, number of cuts,
and the printer's resolution.
▲ Get Status Display
Whenever the red indicator flashes
and buzzes, click “Load Printer
Infor” and check the Status
information returned by the Printer
Status interface.
[Link] 6
Copyright 2025 All Rights Reserved
The following list of errors is displayed:
Error Message Solutions
Ready 1. The current status of the printer is normal and ready to print
1. Close print head
Head Open 2. Check that the left and right sides of the structure are fastened
3. Check the print head sensor for damage
Label Out 1. Check whether the label is used up
2. Check whether the sensor position is correct
1. Check whether the set label type is consistent with the actual
Gap Out label type
2. Whether there is calibration operation before printing
3. Adjust the sensor strength in the tool (manual, weak, weak)
1. Check whether the carbon strip has been used up
Ribbon Out 2. Check whether the silver tail detection function is enabled
3. Check whether the carbon belt recovery shaft and the carbon
belt supply shaft are loose
1. Check whether a cutting knife is installed
Cutter Jam 2. Check whether the cutter cable is faulty
3. Flip the cutter gear or press the Pause key to reset
1. Pressing the FEED key will cancel the pause (For models with
Pause only one button)
2. Pressing the Pause key will cancel the pause (For models with
two or more buttons)
Printing N/A
No Cutter [Link] error is generally reported when the cutting function is used
when the cutter is not installed
No Peeler [Link] error is usually reported when the peel function is used
without Peeler installed
Other Error [Link] protection, after the print head cooling, can print
[Link] 7
Copyright 2025 All Rights Reserved
[Link] Configuration
3.1 Printer Setup
In this page, you can set the printing speed, printing concentration, label type, After Print, sensor
type, etc...
[Link] 8
Copyright 2025 All Rights Reserved
3.2 System Setup
This page is auto-emulated by default. Whether you send ZPL/TSPL/EPL or DPL, the printer will
automatically recognize the command type unless you turn auto-emulation off.
3.3 Gap Sensor Setup
The factory default sensor strength is Middle, it is recommended to set the sensor strength to
Manual, Low, Low, so that it will be easier to identify all types of tags
[Link] 9
Copyright 2025 All Rights Reserved
3.4 RFID
▲ RFID Module Setup
It can read the RFID module information on the printer.
▲ RFID Setup
The operation before writing the RFID data can set the relevant parameters about the RFID.
[Link] 10
Copyright 2025 All Rights Reserved
▲ Read RFID Tag
When you finish RFID printing, you can use this function to test whether the RFID data was
successfully written to the tag chip.
3.5 WiFi Setup
The WiFi function is in AP mode by default, which does not need to be set up
STA mode needs to set WiFi IP, WiFi password, etc..
[Link] 11
Copyright 2025 All Rights Reserved
3.6 Bluetooth Setup
There is no need to set in Bluetooth mode. Click Read to get the Bluetooth name and Bluetooth
PIN when connecting.
3.7 RS-232 Setup
You need to be consistent with this setup information when selecting an RS-232 connection.
[Link] 12
Copyright 2025 All Rights Reserved
3.8 Ethernet Setup
Two modes are distinguished under this function.
DHCP: The IP can be obtained automatically by connecting the network cable.
Static IP: You need to set the IP information manually.
3.9 Setting File
This function can save the Setup information in the Printer Setup page in the form of a file, and the
saved file can be used to set the same setup information in other printers with one click
[Link] 13
Copyright 2025 All Rights Reserved
[Link] Function
Used for testing and special setups.
4.1 Factory Default
You can restore the information in Printer Setup page to factory Settings with one click.
4.2 Print Test Page
Can be used for print head testing.
4.3 RTC Setup
Can customize and get the computer time and date, this function is currently only available under
offline printing.
[Link] 14
Copyright 2025 All Rights Reserved
4.4 Cutter Test
Cutter Forward Test and Cutter Backward Test can be used to test the cutter at will.
4.5 [Link] Exist Check
You can check the printer internal space, whether there is an [Link] file.
4.6 Enable Mass Storage
After clicking, the printer will open the internal space into My PC,press FEED to exit.
[Link] 15
Copyright 2025 All Rights Reserved
4.7 Get Infor
Click Get Infor to read the size of the printer's internal space, and click Format Disk to clear the
printer's internal space with one click.
4.8 Buzzer
Can turn off the printer alarm, can turn on the printer alarm.
4.9 WiFi Module
You can choose the corresponding WiFi module type according to the different WiFi modules. After
setting, you must restart the printer to take effect.
[Link] 16
Copyright 2025 All Rights Reserved
4.10 WiFi Module Freq
The default factory WiFi module is 2.4G. This parameter can be modified according to the actual
module information.
4.11 RFID Module
In general, this does not need to be set, except in special cases, it can be set according to the
actual information.
4.12 Cutter
This option is absolute setting, when you turn off the cutter function, then issue the cutting
command, the printer will not have cutting action.
4.13 Rewinder
This option is absolute, when you turn off the Rewinder function, and then issue the Rewinder
command, the printer will not Rewinder action.
[Link] 17
Copyright 2025 All Rights Reserved
4.14 Tag ID Setting
The calibration standard can be changed according to the actual situation.
4.15 RFID Tag Manual Calibration
After installing the RDID, the tag calibration should be performed first.
4.16 Paper Manual Calibration
Label calibration must be performed before printing, or after you have changed different label types.
[Link] 18
Copyright 2025 All Rights Reserved
[Link] Tool
Through this window, you can directly issue various types of printer commands.
5.1 Send Command
You can directly enter the printer Command in this window, and click "Send Command" the printer
will print the content defined by the command
Note: The "Enter" key must be added at the end of the Command
5.2 Send File
You can send commands to printers as files.
[Link] 19
Copyright 2025 All Rights Reserved
[Link] Manager
▲ You can read or delete files from DRAM/NOR/Flash disk through this window.
▲ You can upload images or fonts to DRAM/NOR/Flash.
Note :DRAM: After restarting the printer, all files will be automatically cleared, only for one-time
use.
NOR: A file that can fit into a picture or smaller memory and will not be deleted on restart.
Flash: Can be put into fonts or large memory files, will not be deleted after restart.
[Link] 20
Copyright 2025 All Rights Reserved
[Link] Test
You can test before printing on this page, you can define the data type of RFID, read or inactivate
the password, etc...
[Link] Setting
GPIO allows the host computer to control and access the status of the printer, which is commonly
used in automation environments.
In the tool, you can define the trigger conditions for GPIO signals, as well as the signal type.
[Link] UI
Customers can remove or add certain features by custom.
[Link] 21
Copyright 2025 All Rights Reserved
Update History
Date Content Editor
2025/3/9 The first version of the content was formulated Allen
2025/5/12 Layout optimization Allen
[Link] 22
Copyright 2025 All Rights Reserved
Office Address Factory Address
3F,North gate office bldg,No,15 Pingbei 2nd 8-9 Floor, Building 2, No. 625, Xinsha Fifth
Rd., Xiangzhou Street, High-tech Zone,
Dist.,Zhuhai,Guangdong,China,519060 Zhuhai,Guangdong,China,519000
TEL: +86-756-3965607 TEL: +86-756-3965607
Web site: [Link] Web site: [Link]
E-mail：sales@[Link] E-mail：sales@[Link]
Support E-mail：prod25@[Link] Support E-mail：prod25@[Link]
[Link]
[Link] 23 23 Copyright
Copyright2025
2025All
AllRights
RightsReserved
Reserved