Research Process and Literature Review Guide
Research Process and Literature Review Guide
Research process consists of series of actions or steps necessary to effectively carry out
research and the desired sequencing of these steps. Figure 2.1 illustrates a flowchart of
a research process.
The process consists of a number of closely related activities (viz., through I to VII).
However, such activities overlap continuously rather than following a strictly prescribed
sequence. At times, the first step determines the nature of the last step to be undertaken.
If subsequent procedures have not been taken into account in the early stages, serious
difficulties may arise which may even prevent the completion of the study. One should
remember that the various steps involved in a research process are not mutually
exclusive; nor are they separate and distinct. They do not necessarily follow each other in
any specific order and the researcher has to be constantly anticipating at each step in the
research process the requirements of the subsequent steps.
Nevertheless, the following order concerning various steps provides a useful procedural
guideline regarding the research process: (1) formulating the research problem;
(2) extensive literature survey; (3) developing the hypothesis; (4) preparing the research
design; (5) determining sample design; (6) collecting the data; (7) execution of the project;
(8) analysis of data; (9) hypothesis testing; (10) generalisations and interpretation, and
(11) preparation of the report or presentation of the results, i.e., formal write-up of
conclusions reached.
1. Formulating the research problem: The problem may that related to states of nature
or that which relates to relationships between variables. At the very outset the
researcher must single out the problem one wants to study, i.e., one must decide the
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Chapter 2: Research Process, Literature Review and Citation
general area of interest or aspect of a subject-matter that he/she would like to inquire
into. Initially the problem may be stated in a broad general way and then the
ambiguities, if any, relating to the problem be resolved. Then, the feasibility of a
particular solution has to be considered before a working formulation of the problem
can be set up. The formulation of a general topic into a specific research problem,
thus, constitutes the first step in a scientific enquiry. Essentially two steps are involved
in formulating the research problem: viz., understanding the problem thoroughly, and
rephrasing the same into meaningful terms from an analytical point of view.
a) Hypotheses
How does one go about developing working hypotheses? The answer is by using the
following approach:
(a) Discussions with colleagues and experts about the problem, its origin and the
objectives in seeking a solution;
(b) Examination of data and records, if available, concerning the problem for possible
trends, peculiarities and other clues;
(c) Review of similar studies in the area or of the studies on similar problems; and
(d) Exploratory personal investigation which involves original field interviews on a
limited scale with interested parties and individuals with a view to secure greater
insight into the practical aspects of the problem.
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Chapter 2: Research Process, Literature Review and Citation
b) Research questions
• literature search;
• decisions about the kind of research design to employ;
• decisions about what data to collect and from whom;
• process and analysis of data; and,
• writing-up of report.
• making conclusions
The series of stages is meant to suggest that, when developing research questions,
the researcher is involved in a process of progressive focusing down, so that one
moves from a general research area down to specific research questions. In making
this movement, one has to recognize the following restrictions:
• Remember that a research question should end with a question mark. If there is
no question mark, it is not a research question.
• Not all research questions that occur to us can be addressed. This is not just to do
with issues of time and the cost of doing research. It is very much to do with the
fact that one must keep a clear focus so that the research questions relate to each
other to form a coherent set of issues.
• Hence, one has to select from the possible research questions that are formulated.
• In making the selection, one should be guided by the principle that the research
questions one chooses should be related to one another. If they are not, the
research will probably lack focus and it may not be possible to make as clear a
contribution to understanding as would be the case if research questions were
connected. Thus, in the example in Figures 2.2 and 2.3, the research questions
relating to TQM are closely connected.
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Chapter 2: Research Process, Literature Review and Citation
Research questions for a thesis or project should meet the following criteria:
Note: If you are stuck about how to formulate research questions (or indeed other phases of your
research), it is a good idea to look at journal articles or research monographs to see how other
researchers have formulated them. Also, look at past theses for ideas as well.
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Chapter 2: Research Process, Literature Review and Citation
Investigative questions: what does the manager need to know to choose the best
alternative from the available courses of action?
Measurement questions: what should be asked or observed to obtain the information
the manager needs?
4. Preparing the research design: After formulating the research question, the
researcher will be required to prepare a research design, i.e., he/she will have to state
the conceptual structure within which research would be conducted.
5. Determining sample design: The researcher must decide the way of selecting a
sample/sample design.
6. Collecting the data: In dealing with any real-life problem it is often found that data at
hand are inadequate, and hence, it becomes necessary to collect data that are
appropriate. There are several ways of collecting the appropriate data which differ
considerably in context of money costs, time and other resources at the disposal of
the researcher.
8. Process and Analysis of data: The analysis of data requires a number of closely
related operations such as establishment of categories, the application of these
categories to raw data through coding, tabulation and then drawing statistical
inferences.
11. Preparation of the report or the thesis: Finally, the researcher has to prepare the
report of what has been done by him/her.
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Chapter 2: Research Process, Literature Review and Citation
• New knowledge in research can only be interpreted within the context of what is
already known, and cannot exist without the foundation of existing knowledge.
• New knowledge can have vastly different interpretations depending on what the
researcher’s background is, and one’s perception of that new knowledge can
change from indifference to excitement (or vice versa), depending on what else one
knows.
• The significance can normally be argued from the point of view that there is indeed
an existing problem and that it is known by looking at what already exists in the
field.
• The existing knowledge is needed to make the case that there is a problem and that
it is important.
□ Note that the knowledge being sought does not exist as one reviews literature, and
the missing knowledge should be noted so that whatever is reported is original.
□ The existing knowledge should exhibit: the context (background information), the
significance, the originality, and the tools used by other researchers.
□ There is need to establish the originality of the existing knowledge by citing the
authors of that knowledge.
□ Normally, one finds this knowledge by reviewing literature (both published and
unpublished for problem definition, but only published for chapter on literature review)
in the prior field and also about the more recent knowledge which is in fact always
changing.
□ With this foundation in place, the new knowledge that one will make will be much
more difficult to challenge than without that strong foundation in place which is
ensured with lots of references to the literature.
• The review process should show how research concepts build on one another.
• This is because useful research should show how and why certain developments
took place, so that it is easy for the reader to comprehend why the present research
is being undertaken.
• A good literature survey would provide appropriate answers to the research
questions.
• An effective review of literature ensures a firm foundation for advancing knowledge,
facilitates theoretical growth, eliminates areas that might not be of interest, and
opens new avenues of possible research.
• An efficient literature review is centred around concepts and not authors.
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Chapter 2: Research Process, Literature Review and Citation
Generally, a good literature review is what a supervisor would expect from a research
student, and when done well can create a good impression that the problem in the chosen
field is well understood. A good literature review should not draw hasty conclusions but
should assess the existing causes/assumptions/mechanisms then synthesize the
available information in a much more meaningful way.
(i) Identify the major topics or subtopics or concepts relevant to the subject under
consideration.
(ii) Place the citation of the relevant source (article/patent/website/data, etc.) in the
correct category of the concept/topic/subtopic (with the help of a √, for example).
• To avoid plagiarism it is advised that in the course of reading, whenever one comes
across new knowledge, it should be highlighted.
• After highlighting the information, it is suggested that the article or book be put
aside, then the information be re-written without copying it.
As one writes about why one thinks that part is important and what it contains, one is
automatically changing it and making it fit into one’s foundation in the way that makes
sense. There are shaping and crafting of that piece of knowledge to fit where one needs it
to be.
After collecting the sources, usually articles, intended to be used in the literature review,
the researcher is ready to go through each article and identify the useful content in it, and
then synthesize the articles (integrate them and identify the conclusions that can be made
from the articles as a whole). A literature survey grid of N topics and M sources
(Table 2.1) can help crystallize the information in different categories.
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Chapter 2: Research Process, Literature Review and Citation
Topic N
Some criteria that can assist the researcher in evaluating information under literature
review are:
• Authority – what are the author’s credentials and affiliation? Who published the
information?
• Accuracy – based on what one already knows about the topic or from reading other
sources, does the information seem credible? Does the author cite other sources in
a reference list or bibliography, to support the information presented?
• Scope – is the source at an appropriate comprehension or research level?
There are other criteria to consider as well, such as currency, objectivity, and purpose. It
is important to ensure that the search question is neither too narrow nor too broad.
While most engineering researchers refer to articles that appear in peer reviewed
journals, books or other sources, there is also a substantially useful content in more
popular publications. These are informal in approach and aim to reach a large number of
readers including both the experts in the field and also amateurs, but the content focuses
on news and trends in the field. Research outcomes are not typically first disseminated
here but are usually meant for general reading.
A researcher should use all available search tools for comprehensive search of literature.
No one place or one source exists that will provide all the information one needs; one will
likely need to look in all possible places.
A researcher must consider what type of information is needed, and where it could be
found. Not all information is available online. Some information is only available in print. It
can take time for scholarly and peer-reviewed information to be published. One might not
be able to find scholarly information about something currently being reported in the
news. The information may not be available, or studies on a topic of interest to the
researcher have not occurred. In such a case, the researcher should look for similar
studies that would be applicable to the specific topic; look for broad information (general
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Chapter 2: Research Process, Literature Review and Citation
process, technology, etc.), as well as information that addresses the specific context of
the researcher’s report.
After the search is complete, the researcher needs to engage in critical and thorough
reading, making observation of the salient points in those sources, and summarize the
findings. A detailed comparison and contrast of the findings is also required to be done.
This entire process may be needed to be done multiple times.
• One must note that literature review is a continuous and cyclical process (feed-back
process) that may involve the researcher going back and forth till the end of the
research project.
2.3 Citation
• Citations (references) credit others for their work, while allowing the readers to trace
the source of publication if needed.
• Any portion of someone else’s work or ideas in articles, patents, or presentations
must be used in any new document only by clearly citing the source.
• This applies to all forms of written sources in the form of texts, images, sounds, etc.
and failure to do may be considered plagiarism.
• One should avoid distress and embarrassment by learning exactly what to cite.
Depending on the exact type of material, the researcher may need to give due
credit to the creator of the original source.
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Chapter 2: Research Process, Literature Review and Citation
A researcher needs to cite each source twice: (i) in-text citation, in the text of the article
exactly where the source is quoted or paraphrased, and (ii) a second time in the
references, typically at the end of the chapter or a book or at the end of a research article.
Most citation styles have the same or similar elements, but differ on the order of elements
and layout. Unless otherwise specifically required by a particular journal or a book, one
may choose any style of one’s choice as long as one is consistent. The citation elements
differ and so what is to be recorded can differ from one source to another. It is also
important to mention the date the source was published and sometimes also the
particular date it was accessed by the researcher if it is related to web content.
Authors should cite sources to indicate significance of the study to the reader. Relevant
citations help authors develop an easily understandable argument and prevent the need
to navigate through studies that are irrelevant to the reader’s interest areas. Failure to cite
appropriately infringes on the rights of the researcher who did the original work.
There are certain cases when references do not fulfil the actual goal of citations and
acknowledgments, and thus do not benefit the reader.
1. Spurious citations: In certain cases, when citation is not required or an appropriate
one is not found, if the author nevertheless goes ahead with including one
anyways, it would be considered as a spurious citation.
2. Biased citations: When authors cite the work of their friends or colleagues despite
there being no significant connection between the two works, or when they do not
cite work of genuine significance authors because they do not wish to give credit in
the form of citation to certain individuals, then such actions can be classified as
biased citations. Neglect of citations to prior work whose conclusions or data
contradict the current work is also biased.
3. Self-citations: There is nothing wrong in citing one’s prior work if the citation is really
relevant. Self-citation of prior papers is natural because the latest paper is often a
part of a larger research project which is ongoing. Sometimes, it is also
advantageous for the reader because citations of all the related works of the same
author are given in one paper and this may reduce the effort of the reader in trying
to find the full versions of those papers. However, it is helpful and ethical only if all
the papers are really relevant to the present work.
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Chapter 2: Research Process, Literature Review and Citation
explicitly stated, the implied message is that the author could either add citations or
risk rejection. Such demands consequently diminish the reputation of the journal.
The citation rate of any research paper depends on various factors including: significance
and availability of the journal, publication types, research area, and importance of the
published research work. Other factors like length of the title, type of the title, and
selected keywords also impact the citation count.
Some researcher analysed title characteristics of the papers published during 1990–2002
in the area of research and studied relationship between title characteristics and citation,
which concluded that title length positively affects the number of citations. In another
study, it was found that highly amusing titles have fewer citations and pleasant titles have
no significant relation with citations. Analysis of different papers’ titles and their citations
hit for 25 most-cited and 25 least-cited research and review papers of a particular genre
of journals, and found a strong association between title lengths and citation rates, with
highly cited articles having more than twice as many words in the title compared with
lower cited papers. Other authors analysed several open access papers and found that
articles with question-type titles are downloaded more but poorly cited compared to the
descriptive or declarative titles. Declarative titles are downloaded and cited less than
descriptive titles but difference is not much. As per analysis, longer titles are strongly
associated with higher citation rates. Longer titles mainly include the study methodology
and/or results in more detail, and so attracts more attention and citations.
Note:
The titles of journal articles fall under three basic categories:
• Declarative – states main findings or conclusions of the article.
• Descriptive – describes the subject of the article, but leaves out the findings/conclusion.
• Interrogative – the subject of the article takes the form of a question.
Keywords represent essential information as well as main content of the article, which
are relevant to the area of research.
• Search engines, journal, digital libraries, and indexing services use keywords for
categorization of the research topic and to direct the work to the relevant audience.
• Keywords are important to ensure that readers are aware about research articles
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Chapter 2: Research Process, Literature Review and Citation
Citation styles differ primarily in the order, and syntax of information about references,
depending on difference in priorities attributed to briefness, readability, dates, authors,
and publications. Some of the most common styles for citation (as well as other aspects of
technical writing) used by engineers are as follows:
b) In-text citation for journals or books: The following part is to be placed right after
the reference to the source of the citation assignment:
Template
(Author Surname/Website URL Year Published)
Examples:
(i) Citation is a very important part of technical writing. (Deb 2016)
(ii) Engineers create devices to monitor mountains so that nearby inhabitants can be
warned of impending eruptions. ([Link] 2014)
2. IEEE style (Institute of Electrical and Electronics Engineers). IEEE style is standard for
all IEEE journals and magazines, and is frequently used for papers and articles in the
fields of electrical engineering and computer science. The IEEE style requires
endnotes and that references be cited numerically in the text.
Those submitting to an IEEE publication should see guidelines for the specific journal
or magazine and may also refer to the complete IEEE editorial style manual. Some
examples of IEEE styles of citations for different types of sources are enumerated
below:
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Chapter 2: Research Process, Literature Review and Citation
3. The APA style of reference has gain usage recently for research reports, dissertations
and theses. The 6th Edition of the same is circulated. Students to go through the
document then make brief notes.
• In this course we shall adopt this style of referencing as it is used widely among
researchers and institutions.
• Note that one should learn how to add citation of all sources using APA style in an
MS word document and how to generate the list of references automatically.
• Citation in the text: this is the brief indication of the source within the text of your
work immediately following the use of the source whether quoted or summarised.
• Reference list: a complete list of all the cited references used in your work with full
bibliographic details, to allow the reader to follow up these references and find the
original text.
Acknowledgments and attributions are also very important in the publication of journals or
conference papers. Giving proper credit wherever it is due is very important and even if
the contribution is minor, it should not be neglected. A researcher should always
recognize the proprietary interest of others. Whenever possible, author shall give name of
persons who may be responsible, even if nominally, for designs, inventions, writings, or
other accomplishments. Given the importance of work published, authorship is also
important. The reward triangle theory shows a relationship between citations,
acknowledgment, and authorship.
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Chapter 2: Research Process, Literature Review and Citation
Every author should know that what should/should not be acknowledged. An author
should acknowledge quotation, ideas, facts, paraphrasing, funding organization, oral
discussion or support, laboratory, and computer work.
(i) Quotation: In technical writing such as in the field of engineering, quotes are used
very rarely. Quotations are of two types:
a) Direct quotations are used when author use actual words or sentences in the
same order as the original one. Author should use quotation marks for the words
or sentences with proper acknowledgment.
b) Indirect quotation summarizes or paraphrases the actual quote. In such cases, it is
important to acknowledge with proper name and date.
(ii) Authors should acknowledge people who give appropriate contribution in their
research work. Non-research work contributions are not generally acknowledged in
a scientific paper but it may be in a thesis. Persons must be acknowledged by
authors, who gave a scientific or technical guidance, take part in some discussions,
or shared information to author. Authors should acknowledge assistants, students,
or technicians, who helped experimentally and theoretically during the research
work.
(iii) If the researcher received grant from a funding agency and if those funds were used
in the work reported in the publication, then such support should always be
acknowledged by providing full details of the funding program and grant number in
the acknowledgment section.
The authors should also acknowledge the use of services and facilities of any
centre or organization with which they are not formally affiliated to. An example of
acknowledgment of grant received is as follows:
Acknowledgments:
This research work was funded in part by the ExtraMural Research Funding 2014–17
(Individual Centric) of the Department of Science and Technology (DST), Govt. of
India.
If there are any concerns that the provision of the information provided in
acknowledgment may compromise the anonymity dependent on the peer review
policy of a particular journal or conference proceedings, the author(s) may withhold
the acknowledgment information until the submission of the final accepted
manuscript. Many technical journals explicitly discourage authors to thank the
reviewers in their article submissions. This could be construed as favouritism or an
attempt to encourage reviewers to accept their manuscript for reasons other than
scientific merit.
(iv) Acknowledging that results have been presented elsewhere: If the results were
presented as an abstract in a journal, then there should be a suitable citation. If the
results were presented as part of scientific meeting, symposium, or other gathering,
then some relevant information should be provided. At the very least, the name of
the gathering and year should be cited. Other helpful items include the location of
the gathering (city and state or country) and the full date of the occasion.
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2.3.5 Summary
Citation is a specific form of attribution, but attribution itself can be done in many different
ways. For engineers, citation is very useful to their careers due to the prevailing publish or
perish environment. Proper citation and reference:
Plagiarism is using another person’s ideas without giving credit or citation and is an
intellectual theft. Plagiarism comes in varying degrees, and there are serious
consequences for a researcher if caught plagiarizing. All academic and industrial research
organizations have integrity and misconduct policies. Even past one’s time at a research
organization, evidence of plagiarism can affect the integrity and credibility and can also
retrospectively make an earned degree null and void.
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