Squeak and Rattle Diagnosis Guide
Squeak and Rattle Diagnosis Guide
INSTRUMENT PANEL
SECTION IP B
E
CONTENTS
SYMPTOM DIAGNOSIS ............................... 2 PREPARATION ........................................... 10 F
SBT842
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
customer's comments; refer to IP-6, "Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is
concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=lower pitch noises/edge to surface=chirping
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
• Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
• Buzz—(Like a bumblebee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending up on the person. A noise that you may judge
as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
PIIB8741E
IP
PIIB8742E
NOTE:
• Before removing and installing any control units, first turn the push-button ignition switch to the LOCK posi-
tion, then disconnect both battery cables.
• After finishing work, confirm that all control unit connectors are connected properly, then re-connect both
battery cables.
• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If a DTC is detected, perform trouble diagnosis according to self-diagnosis results.
This vehicle is equipped with a push-button ignition switch and a steering lock unit.
If the battery is disconnected or discharged, the steering wheel will lock and cannot be turned.
If turning the steering wheel is required with the battery disconnected or discharged, follow the procedure
below before starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables.
NOTE:
Supply power using jumper cables if battery is discharged.
2. Carry the Intelligent Key or insert it to the key slot and turn the push-button ignition switch to ACC position.
(At this time, the steering lock will be released.)
3. Disconnect both battery cables. The steering lock will remain released with both battery cables discon-
nected and the steering wheel can be turned.
4. Perform the necessary repair operation.
5. When the repair work is completed, re-connect both battery cables. With the brake pedal released, turn
the push-button ignition switch from ACC position to ON position, then to LOCK position. (The steering
wheel will lock when the push-button ignition switch is turned to LOCK position.)
6. Perform self-diagnosis check of all control units using CONSULT-III.
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER" INFOID:0000000000960450
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.
Precaution INFOID:0000000000960451
IP
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.
Tool number
(Kent-Moore No.) Description
Tool name
(J-39570)
Locating the noise
Chassis ear
SIIA0993E
(J-43980)
NISSAN Squeak and Rattle Repairing the cause of noise
Kit
SIIA0994E
SIIA0995E
Power tool
PIIB1407E
IP
JMJIA0030GB
REMOVAL
1. Put selector lever in drive position. (A/T Models only)
2. Remove selector lever knob. (A/T Models only)
• Refer to TM-232, "2WD : Removal and Installation". (2WD models)
• Refer to TM-234, "AWD : Removal and Installation". (AWD models)
3. Remove shift lever knob. (M/T Models only) Refer to TM-18, "Removal and Installation".
4. Remove console finisher.
JMJIA0031GB
• Remove clips from rear of console finisher, and then remove pawl of front. Pull console finisher upward
to disengage from center console.
• Disconnect harness connectors.
: Pawl
: Metal clip
JMJIA0032GB
: Pawl
: Metal clip C
JMJIA0033GB
7. Disconnect auxiliary input jacks connector (A) and power socket D
harness connector (B). (AT Models only)
JMJIA0065ZZ
G
IP
JMJIA0038GB
K
9. Disconnect heated seat switch connector (A). (MT models with
heated seat only)
L
N
JMJIA0286ZZ
10. Remove coin pocket fixing pawl using a remover tool (A), and
then remove coin pocket (1). (MT Models only) O
: Pawl
P
JMJIA0034GB
JMJIA0035GB
: Metal clip
JMJIA0037GB
JMJIA0036GB
(A) Console mask (with rear ventilator grille) (B) Console mask (without rear ventilator grille)
: Pawl
14. Remove screws (C) of center console rear side, and then remove center console assembly (1).
JMJIA0039GB
JMJIA0043GB
D
16. Remove cluster lid D.
• Remove cluster lid D mounting screw (A).
• Pull back cluster lid D (1).
E
• Disconnect harness connectors.
: Pawl
F
G
JMJIA0044GB
IP
K
JMJIA0045GB
20. Disconnect inside key antenna connector (A) and clip (B) L
located under audio unit.
JMJIA0046GB
O
21. Remove AV control unit. Refer to AV-111, "Removal and Installation".
22. Remove front body side welt LH. Refer to INT-13, "Removal and Installation".
P
23. Remove front pillar garnish LH. Refer to INT-13, "Removal and Installation".
: Clip
JMJIA0102GB
: Clip
: Pawl
JMJIA0040GB
: Pawl
: Metal clip
JMJIA0041GB
: Clip
JMJIA0053GB
: Clip
: Pawl
JMJIA0042GB
E
JMJIA0047GB
(A) Column cover (with electric column) (B) Column cover (with manual column) F
• Remove steering column front lower cover (1).
• Remove cluster lid A lower bracket (2).
G
JMJIA0048GB IP
(A) Column cover (with PADDLE SHIFTER) (B) Column cover (without PADDLE SHIFTER)
N
31. Remove spiral cable and steering angle sensor. Refer to SR-7, "Removal and Installation".
CAUTION:
Perform 4WAS front actuator adjustment. Refer to STC-27, "4WAS FRONT ACTUATOR NEUTRAL
POSITION ADJUSTMENT : Description". O
32. Remove combination switch. Refer to BCS-80, "Removal and Installation".
33. Remove paddle switch LH/RH. (with PADDLE SHIFTER) Refer to TM-238, "Removal and Installation".
34. Remove cluster lid A. P
JMJIA0064GB
JMJIA0049GB
JMJIA0050GB
JMJIA0051GB
JMJIA0052GB
D
36. Remove defroster grille LH. Refer to VTL-46, "FRONT DEFROSTER NOZZLE, SIDE DEFROSTER NOZ-
ZLES AND VENTILATOR DUCT : Removal and Installation".
• Pull upward, disengage pawls.
E
• Disconnect harness connector.
37. Remove defroster grille RH. Refer to VTL-46, "FRONT DEFROSTER NOZZLE, SIDE DEFROSTER NOZ-
ZLES AND VENTILATOR DUCT : Removal and Installation".
• Pull upward, disengaged pawls. F
• Disconnect harness connector.
38. Remove front body side welt RH. Refer to INT-13, "Removal and Installation".
39. Remove front pillar garnish RH. Refer to INT-13, "Removal and Installation". G
40. Remove instrument side finisher RH.
• Insert a remover tool into lower space.
• Pull the instrument side finisher RH (1) crosswise. H
: Clip
I
: Pawl
IP
JMJIA0054GB
N
JMJIA0055GB
JMJIA0056GB
JMJIA0057GB
JMJIA0058GB
: Clip
: Pawl
JMJIA0059GB
: Clip
: Pawl
JMJIA0060GB
46. Disconnect passenger air bag module connector. Refer to SR-10, "Removal and Installation". A
47. Remove passenger air bag module fixing bolt. Refer to SR-10, "Removal and Installation".
48. Remove instrument panel & pad.
• Remove defroster nozzle mounting clips (A). B
• Remove screws (B) and bolts (C) with power tool, and then remove instrument panel & pad (1).
G
JMJIA0061GB
CAUTION:
When removing instrument panel, 2 workers are required so as to prevent it from dropping. H
49. Remove the following parts after removing instrument panel & pad.
• Antenna feeder
• Center speaker grille I
• Center speaker Refer to AV-536, "Removal and Installation".
• Front passenger air bag module Refer to SR-10, "Removal and Installation".
• Side ventilator grille LH/RH Refer to VTL-45, "SIDE VENTILATOR GRILLES : Removal and Installation".
IP
• Inside key antenna Refer to DLK-219, "INSTRUMENT CENTER : Removal and Installation".
• Combination meter Refer to MWI-156, "Removal and Installation".
INSTALLATION K
Install in the reverse order of removal.
JMJIA0062GB
H
JMJIA0063GB
Pawl
Metal clip L
M
REMOVAL
1. Put selector lever in drive position. (A/T Models only)
2. Remove selector lever knob. (A/T Models only) N
• Refer to TM-232, "2WD : Removal and Installation". (2WD models)
• Refer to TM-234, "AWD : Removal and Installation". (AWD models)
3. Remove shift lever knob. (M/T Models only) Refer to TM-18, "Removal and Installation". O
4. Remove console finisher.
JMJIA0031GB
• Remove clips from rear of console finisher, and then remove pawl of front. Pull console finisher upward
to disengage from center console.
• Disconnect harness connectors.
: Pawl
: Metal clip
JMJIA0032GB
: Pawl
: Metal clip
JMJIA0033GB
7. Disconnect auxiliary input jacks connector (A) and power socket
harness connector (B). (AT Models only)
JMJIA0065ZZ
JMJIA0038GB
D
9. Disconnect heated seat switch connector (A). (MT models with
heated seat only)
E
G
JMJIA0286ZZ
10. Remove coin pocket fixing pawl using a remover tool (A), and
H
then remove coin pocket (1). (MT Models only)
: Pawl
I
IP
JMJIA0034GB
K
11. Insert a deep-well socket wrench (A) to rotate adjusting nut to
loosen cable sufficiently. (MT Models only) Refer to PB-4,
"LEVER TYPE : Inspection and Adjustment". L
JMJIA0035GB
JMJIA0037GB
JMJIA0036GB
(A) Console mask (with rear ventilator grille) (B) Console mask (without rear ventilator grille)
: Pawl
14. Remove screws (C) of center console rear side, and then remove center console assembly (1).
JMJIA0039GB
INSTALLATION
Install in the reverse order of removal.
Disassembly and Assembly INFOID:0000000000960458
IP