ICTS IN PRODUCTION PLANNING

RESEARCH WORK

•TEAM 8
ADMINISTRATION OF THE
PRODUCTION
UNIVERSITY OF THE AUTONOMOUS
STATE OF MEXICO
FACULTY OF CHEMISTRY
José Fernando López Bernal
Luis Francisco Elizalde Marcial
The way of acting of the is changing
business relationships and the corporate world
We need to update the software programs and
the Management Systems, improve the
infrastructure and communication networks, etc.
definitely, adapt to change.
Thus, they will be able to respond to the needs of the
market, evolve with it and avoid being left behind
behind due to the loss of competitiveness.
 • The new information and communication technologies (ICTs)
They arise from the convergence of three previously existing technological areas.
differentiated which are the computing (computers), the
telecommunications and the transmission and processing of data and of
TIC's images. ICTs are intensive in science, they do not represent a
production sector, but they cut through practically
all sectors of production and society and, with a use
strategic, they can generate high added value both in the
productive activities such as in social ones. The capacity of
access to and use of these technologies is giving rise to the process
of information about society.
 Advantages

• 1- New communication methods; ICTs have opened a wide range of new

communication methods, which allow you to get in touch with others for less money
and to greater distances than before
• 2- New industries; In addition to giving a boost to existing industries, such as the
manufacturing and maritime transport, the strong adoption of ICTs has generated new
own industries
• 3- Increase participation in organizational processes; At the work level, each employee
It will have a specific task to complete and all of this can be monitored remotely.
by the manager.
• 4- Decrease the stereotypical classifications; According to the urban dictionary, 'stereotyped'
It is a term used to define all people of a certain belief in a category.
• 5- Provide a voice; face-to-face communications tend to be difficult for some.
people, so the use of information and communication technologies will help them to
communicate effectively in both social and work environments.
Disadvantages

• 1- Loss of some jobs; The increase in efficiency and automation caused by ICTs
It can cause job losses, especially in manual roles and in the manufacturing sector.
• 2- Loss of body language; Communication through voice notes or instant messaging does not
pay attention to body language.
• 3-Security issues; ICTs provide a variety of ways for scammers to have
access to individuals' personal data, which could result in you or your business losing
money and reputation.
• Difficulty in training employees; If an organization implements a new system of
communication technology
• 5- Cost; It can be very expensive to install a new communication technology system, whether for a
house or for a very large organization.
Characteristics of ICTs

• Immateriality (Possibility of digitization): ICT transforms information, traditionally subject to

to a medium, in immaterial. Through digitization, it is possible to store large quantities of
information, in small-sized physical devices.
• Multimedia Applications: Multimedia applications or programs have been developed as a
friendly and simple communication interface, to facilitate access to ICT for all users. A
One of the most important characteristics of these environments is 'Interactivity'.
• Interactivity: Interactivity is possibly the most important characteristic of ICT for its
application in the educational field. Through ICT, an exchange of information is achieved between the
user and the computer.
• Innovation: ICT is producing constant innovation and change in all areas.
Social. However, it is worth noting that these changes do not always indicate a rejection of technologies.
or previous media, but in some cases, a kind of symbiosis occurs with other media.
Definitions
 The communication networks in the
companies are usually referred to as Networks
Corporate Privates.

2. The main benefits obtained with the

Infrastructure implementation of a Network are:

basic in the
Empresa: Redes The increase in capacity of
Locales external communication

The reduction of costs, in both ways

directly and indirectly.
Below are the various levels of access to information, starting
for the most basic and in increasing order of complexity:

• Basic: Communication networks and information storage.

• Intranet: Increases access to the organization's information assets.
• Personal and group messaging: Information exchange.
• Workflow Tools: Definition of workflows
• Smart information retrieval: Search engines, alerts, etc.
3. Collaborative work:
Application of ICTs for the
group work
It is aimed at improving the
productivity of equipment
work and it is a technology
relatively recent
As examples of products of
Groupware can be cited as
shared agendas, bulletin boards
announcements, discussions, conferences,
document libraries, etc.
 People communicate with us
each other to send
information, requests or
instructions.

There are three

ways
2. People collaborate with each other
fundamentals of with others when working in a team.
to work in
group:
3. We coordinate with people
as participants in processes
structured sequences of
activities.
The categories of Groupware are therefore classified into
same way

Communication Products:
These enable users to
to communicate easy y
quickly between each other.
Examples of products of
communication consists of the
e-mail, fax, la telefonía,
videoconferences, etc.
Collaboration Products

The collaboration between workgroups

involves the people who are part of it
from each group and that they perform differently
tasks or activities. The solutions or
collaborative Groupware products
they must meet the needs of the
individuals and the group:
They must provide a 'document' where it is recorded
collective work and that it is easily accessible by
the team members. The 'document' is the key
since it is the work memory and it is the way in
that the work is stored and distributed.
2. They must provide team members access to the
"document" with good control.
They must be easy to use and very flexible, name
you have the right to make changes.
In addition to Communication and Coordination among individuals, the
We work together participating in structured processes.
When these processes are carried out automatically through
some computer tools are called Workflow or Flow of
work.
ICTs and Business Management

The main applications

used in the processes of the
Company, starting from the
creation and manufacturing of a
product, up to this moment in
that it is sold,
including the relationship with the
clients and the techniques for their
customer loyalty
Stock Management

• Stock can be defined as the inventory of a certain product stored in a

specific organization. Stock management includes the management of all elements
related to product storage (inventories, valuation, etc.).
• The development of software for the company leads to the emergence of several systems in the case of the
stocks form the ICS (Inventory Control System), this system allows knowing the stock
of each existing product in the warehouse the consumption made in the different periods, and
of course, its valuation, something essential in companies. The integration of these
technologies reveal the optimization in processes.
• Some software designed for inventory management are: NETSUITE, MARKETMAN, SORTLY PRO,
KATANA MRP, ABM INVENTORY, etc.
Purchasing Management

• The strategic development and improvement of the profitability of companies depend on the
professionalization of the departments responsible for procurement management. Their
Managers are becoming increasingly important and require effective tools.
that they modernize management.
• A software, whether for shopping or accounting, does not work alone. It automates many
processes and save time, effort, and steps within a procedure.
• Some recognized software for purchase management are: PRECORO, COUPA,
eBuyerAssist Procurement, WorkPlace Requisition and Procurement, etc.
 Make a
study of
market and
obtain the
results
quickly.

Interact with Manage the

the suppliers whole cycle of
of various purchases of

Management way
countries in
real time. electronics

of
purchases

Transform a
process of
Handle the
request for
information with
offer in
greater speed.
auction
electronics
Production Management

• The relationship between ICT and the different variables related to business performance (sales,
earnings, productivity, occupancy, etc.) is quite complex and, in some cases, uncertain.
• Particularly in the case of more sophisticated applications of these technologies, it is possible to achieve
increases in productivity and improvements in the performance of companies if at the same time they
substantial changes are made in the organization of the company and in the management of resources
humans
• ICT tools used for the production sector are generally: Software of
Management (MRP/ERP), Plant Control Systems - MES - Automation for Manufacturing
Flexible (FMS), Electronic Transactions (ecommerce/EDI), Support for logistics and traceability
(RFID/ Barcode), Technology for Engineering and the Development of New Products (CAD-
CAE-PLCM).
Information technologies of the industry

• In the vast majority of companies, there are opportunities for improvement with the
optimization of processes, and many of these opportunities arise through
the implementation of computer technology.
4.1. Computer-Aided Design: CAD

CAD is a tool that

allows the use of the computer
to create and modify plans and
models in two and three
dimensions, manipulating of
a precise and simple way
elements geometric
basics.
AUTOCAD:

• It is a drawing program for

CAD computer 2 and 3
dimensions, you can create
generic drawings or plans,
document projects of
engineering.
4.2. Computer-Assisted Production:
CAM

CAM engineering does

reference to those systems
informaticians who help to
generate the programs of
Numerical Control required
to manufacture the parts in
Numerical Control machines
by Computer.
POWERMILL:

• PowerMill is a software
specialized for the
manufacturing of shapes
complex typically
found in the industry
aerospace.
4.3. Computer-Aided Engineering:
CAE

CAE is a step further in CAD systems.

traditional, integrating not only the design
of the model, but also its
properties, conditions to which it is
sometimes, materials, etc.
CAE systems provide a
possibility of product testing
designed prior to their manufacturing, which
it involves a huge savings in costs.
FEMAP:

With Femap, you can design and

evaluate parts, assemblies and
complex systems, review their
behavior subjecting it to
efforts and respond to
various situations.
4.4. Control tools
Product information: PDM

The complete. tools PDM This is the information that can be

they provide the means to manage everything managing PDM tools includes
the information related both to the product itself from information about the configuration
like the processes used through your of the product.
life cycle
SAP PLM:

• Optimize your development

of product for
become agile in the
response to the market.
Manages the entire cycle of
product life
including
specifications of
product.
ADEPT:

• Adept is a program for

administration of
electronic documents of
engineering and CAD drawings that
has a definition of flows of
work and user control.
Agile

• Allows companies
innovate and maximize the
profits from your
products thanks to him
data management of
product-process and
decision making to
through the cycle of
product life.
4.5. Material Requirements Planning:
MRP

The MRP is a computer program for the

production planning and the
acquisition of materials. Responds to
questions like:
• What, how much, when
supply/manufacture?
 Ago
Indicate what materials they are. recommendations Although it apparently is
need to buy/produce to reschedule orders from a way to improve
to comply with the plan materials and, as an orderly
production master. time passes inventory, it is about a
recommendations for programming technique or
reprogram the orders a method to establish
open when not and keep valid the
the dates coincide with order dates, by
delivery and needs. priorities.
 Requirements for an MRP:
• A. Master Production Schedule (MPS): The MPS is built based on the orders of the
clients or demand forecasts, identify the quantities of each of the
finished products and determines in which periods, within the planning horizon,
it is necessary to produce.
• B. Bill of Materials (BOM): Identifies the structure of finished products,
specifying the following aspects: Subcomponent articles, as well as their quantity
required at each level. Sequence of integration or assembly of the items
subcomponents. Work centers where assemblies are carried out.
• C. Inventory records: The company's system must contain a file of
updated inventory records for each of the items in the structure of the
products. The following information must be included: - Identification of the items
through codes. - Available quantity. - Safety stock level. - Time of
supply of items (lead time).
 FACTORS FOR THE
IMPLEMENTATION OF an MRP

DEFINE THE OBJECTIVE Participation, commitment and THE WORKING METHOD THE SUITABILITY OF THE SOLUTION
LEADERSHIP OF THE OF THE MRP SYSTEM
INVOLVED IN THE
SYSTEM IMPLEMENTATION.
SCHEME
MRP
NetSuite

Providing software and services

to manage finances
commercial operations and the
customer relationships.
E2 Shop System.

It is designed for
workshops and manufacturers to
order, while E2
Manufacturing is
designed for the
highly manufacturer
repettvo.
MRP II
• MRP II stands for Manufacturing Resource Planning. This does
reference to the planning of manufacturing resources. This
The concept is fundamental because it allows for the integration of the chain.
de suministro del producto. Pero, además, ofrece un sistema para su
planning and control. In summary, MRP II aims to determine
how the production will be
Objectives

THIS MANAGEMENT SYSTEM

DECREASE THE COSTS OF IMPROVE THE SERVICE TO REDUCE BOTH REDUCE THE DEADLINES OF
CHASE: STOCKS. CLIENT. OVERTIME LIKE THE Hiring.
HIRING
TEMPORAL

INCREASE THE REDUCE COSTS OF ADAPT OUR

PRODUCTIVITY. THE MANUFACTURING. ON-DEMAND BUSINESS
REAL OF THE MARKET.
These MRP II systems are composed of
by modules
Assurance
Inventory
of Quality
 Characteristics

Capacity planning and control. From material needs to

any element or resource (packaging, machine hours, etc.).

Defined levels of planning. It is necessary to establish some

procedures that guarantee the success of the system.

Structured and documented Master Plan policy (aspects

financiers included). In this way, we will ensure the success of the system.
MRP II scheme
 GEINFOR
2. NETSUITE
Software for 3. ERPAG
MRP II 4. ODOO
5. SAP
4.6. Enterprise Resource Planning: ERP

Son sistemas que integran

all aspects
functionalities of the Company
in this way the saving of
time and minimization
of errors is maximum, to
no existr aplicaciones
different from which
transfer data.
The difference between MRP and ERP
is that, just as the MRP is
is responsible for the functions of
financial planning and
strategic, the ERP encompasses all
the functions of the company.
.
4.7. Customer Relationship Management:
CRM

The implementation of a system

It is above all a strategy and a
operating method whose objective is
CRM mostly affects the
customer touchpoints
improve and extend relationships
within the company in the areas
with the client.
sales, marketing, etc.
Lifecycle of the CRM solution:

Integration: The CRM solution is based on the information that the company has.
about its clients and integrates it into a centralized source with the most relevant information.

Analysis: The analysis of that relevant information available in the integrated

data allows to extract knowledge from customers.

Action: Once the preferences, needs, and behavior are known

the client will decide how to act.
Benefits of the implementation of the
CRM solution

Increase the benefits The increase of

from the company through available knowledge
a better relationship with him in the company about such
client. clients

The detection of new The best suitability of

opportunities de the offers and services to the
marketing and sales. needs.
 Enter the markets quickly and expand from
aggressive manner.

Focus and effectively acquire new customer segments.

The CRM Differentiate your products and services.

allows to the Optimize customer loyalty and retention.

empresa:
Strengthen the brand value.

Customize sales and service messages.

Customize product and service offerings.

Activity Life cycle of the CRM solution:
The group will be divided into their teams, they will work in pairs of teams.
one will be the client and the other the company; the activity will be to raise the
life cycle of the CMR solution and the instructions are as follows:
APS Systems (Advanced Planning and
Scheduling
 INTEGRATION: THE CLIENT TEAM ANALYSIS: THE TEAM ACTION: IT WILL GENERATE A PLAN
MUST CONCEIVE A NEED TO COMPANY WILL EXTRACT OF ACTION THAT ALLOWS HIM/HER
Satisfy and propose to the company
THE INFORMATION THAT IS THEN THE FULFILL THE DEMAND
REQUIRES TO PROVIDE YOU WITH YOUR PREFERENCES, NEEDS FROM THE CLIENT, ACT
PRODUCTO O SERVICIO; EL EQUIPO AND BEHAVIOR OF CORRECTLY WITH
COMPANY WILL HAVE THAT
INFORMATION AND WILL USE CLIENT TO PASS TO REGARDING THE
ONLY THE MOST RELEVANT. NEXT STEP CUSTOMER NEEDS.
References
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