Vocab
1. Customer development manager
/ˈkʌstəmə(r) dɪˈveləpmənt ˈmænɪdʒər/ Giám đốc phát triển khách hàng
Customer development director manages sales teams and plans business strategies in a
particular area.
2. Employee /ɪmˈplɔɪiː/ (n) Nhân viên
Employee is a person working in an organization.
3. Client/ˈklaɪənt/ (n) Khách hàng
Salespeople need to talk to clients every day.
4. Department/dɪˈpɑːrtmənt/ (n) Phòng ban
Department is a location in an organization with specific responsibilities.
5. Purchasing department/ˈpɜːtʃəsɪŋ dɪˈpɑːtmənt/ Phòng mua hàng
In a purchasing department, employees search for products in many different locations.
6. Sales department/seɪlz dɪˈpɑːtmənt/ Phòng bán hàng
In sales department, people deal with customers’ needs and introduce new products.
7. conference room/ˈkɒnfərəns ruːm/ Phòng hội thảo
Conference room is a room for business events and meetings.
8. Cafeteria/kæf.əˈtɪə.ri.ə/ (n) Khu vực tự phục vụ cho nhân viên
Cafeteria is a location with a lot of food and drinks for employees in the company.
9. reception/rɪˈsepʃn/ (n) Lễ tân
There is a reception desk over there.
10. Manage/ˈmænɪdʒ/ (v) quản lý
The new director was hired to manage the marketing department and increase the
company's brand presence.
11. Hire/ˈhaɪə(r)/ (v) thuê, tuyển dụng
Last year, this company hired 100 employees for new strategy.
12. advertise/ˈædvətaɪz/ (v) quảng cáo
They use a picture of flowers to advertise their new product.
13. Plan/plæn/ (v) lập kế hoạch
She is planning to open her own shop.
14. Develop/dɪˈveləp/ (v) phát triển
Our company wants to develop customer base in the countryside.
15. deal with/di:l wið/ xử lý, giải quyết
Customer service officers have to deal with all customers’ problems.
16. Human resources Department
/ˌhjuːmən rɪˈsɔːsɪz dɪˈpɑːtmənt/ Phòng nhân sự
The Human resources Department is responsible for recruiting new staff.
17. Finance Department/ˈfaɪnæns dɪˈpɑːtmənt/ Phòng tài chính
Finance Department is an important part of a company because it deals with financial
figures.
18. Administration Department
/ədˌmɪnɪˈstreɪʃn dɪˈpɑːtmənt/ Phòng hành chính
The Administration Department is responsible for providing administrative and
logistical assistance to all departments of the organization.
19. Production department/prəˈdʌkʃn dɪˈpɑːtmənt/ Phòng sản xuất
The production department is responsible for converting raw materials and other
inputs into finished goods or services.
20. Colleague/ˈkɒliːɡ/ Đồng nghiệp
She has many friendly colleagues.
21. Finance manager/ˈfaɪnæns ˈmænɪdʒə(r)/ Giám đốc tài chính
Finance manager is in charge of financial results and tax planning.
22. Logistics manager/ləˈdʒɪstɪks ˈmænɪdʒər/ Giám đốc vận tải
Logistics manager often deals with the movement of products between factories.
23. Marketing Department/ˈmɑːkɪtɪŋ dɪˈpɑːtmənt/ Phòng Marketing
We work in the marketing department so we often have campaigns to introduce our
new products.
24. Sales manager
/seɪlz ˈmænɪdʒə r/ giám đốc kinh doanh, giám đốc bán hàng
A sales manager is responsible for overseeing and leading a team of sales
representatives to achieve revenue and sales goals for a company or organization.
25. research and development department (R&D)
/rɪˈsɜːtʃ ənd dɪˈveləpmənt dɪˈpɑːtmənt/ phòng nghiên cứu và phát triển
R&D department needs to innovate and introduce new products and services.
26. in charge of: chịu trách nhiệm
27. stairs: cầu thang
28. recruitment: sự tuyển mộ- gần giống- tuyển dụng, thuê= hire
29. ensure: bảo đảm
30. Customer services: "Dịch vụ khách hàng","Bộ phận chăm sóc khách hàng"
31. Stable (adj): ổn định, vững chắc, bền vững
Language forcus
* Asking for and giving directions within the company:
- Excuse me. Where is the __________?
E.g: Excuse me. Where is the financial director office?
- Could you show/ tell me how to get to __________?/ Please show/
tell me how to get to __________?
Eg: Could you show me how to get to the sales department?/
Please show me how to get to the sales department?
- It’s __________.
E.g: It’s on the left of the reception.
(Use the imperative form of the verb to give directions and
instructions)
- Go __________.
E.g: Go along this road.
- Take __________.
E.g: Take the first left.
* Giving directions – useful phrases:
- on the left/ right
- above/ below
- on the first/ second/ third floor
- in front of/ behind
- between _____ and_____
- go along _____
Dịch nghĩa
Hỏi và chỉ đường trong công ty:
Xin lỗi. Phòng __________ ở đâu vậy?
Ví dụ: Xin lỗi. Phòng giám đốc tài chính ở đâu vậy?
Bạn có thể chỉ/ nói cho tôi cách đi đến __________ được
không?
Ví dụ: Bạn có thể chỉ cho tôi cách đi đến phòng kinh doanh
không?
Nó ở __________.
Ví dụ: Nó ở bên trái quầy lễ tân.
(Sử dụng động từ ở dạng mệnh lệnh để chỉ đường và hướng dẫn)
Đi __________.
Ví dụ: Đi dọc theo con đường này.
Rẽ __________.
Ví dụ: Rẽ trái đầu tiên.
Chỉ đường – các cụm từ hữu ích:
ở bên trái/ bên phải
phía trên/ phía dưới
ở tầng một/ hai/ ba
ở phía trước/ phía sau
ở giữa _____ và _____
đi dọc theo _____
*Các cách diễn đạt về nhiệm vụ và trách nhiệm công việc
Be in charge of + N/ V-ing: chịu trách nhiệm
E.g.: Anna is in charge of employing and training new people in her company.
Be responsible for N/ V-ing: chịu trách nhiệm
E.g.: Nicky is responsible for the design of this project.
Cụm từ có trong đoạn văn “New offices for Pfizer”
+ difficult for someone = khó đối với ai đó
+ move into = chuyển vào (một nơi ở hoặc không gian mới)
+ move on = tiếp tục, chuyển sang điều khác hoặc rời đi
+ Balance of = sự cân bằng của…..
+
Bài viết+ nói: Write a paragraph/ Talk about a job that you want to do in the
future. Use the following suggested questions:
What job would you like to do in the future? Why?
What company do you want to work for?
Which department will you work in?
What will be your responsibilities?
Which skill(s) and personalities do you need for your job?