Unit – I : Communication Skills - II

Answer the Following Questions:

1. What is usually included in the agenda of a business meeting?

The agenda of business meetings includes different aspects such as planning out business
strategies, management updates or organizational decisions.

2. Communication skills are very important for any business. Explain any two elements of a
communication process.

Two important elements of communication process include:

• Transmitting: It refers to the process in which the sender transmits the message through one
medium or another.
• Listening: It refers to the process in which listener receives or understands the message
3. What are the disadvantages of verbal communication?
Following are the disadvantages of verbal communication:
• It does not provide a written record, making it difficult to refer back the details later.
• Detailed discussions can be time consuming.

4. How can you ensure clarity while sharing information?

Clarity can be ensured during information sharing by speaking audibly as well as at a moderate
pace along with avoiding repetition of sentences.

5. How can touch be used effectively in non-verbal communication?

Touch creates a sense of connection, provide comfort and express feelings more effectively than
words.

6. How can eye contact enhance communication?

Eye contact shows attentiveness, builds trust, and helps convey sincerity. It also indicates interest
and engagement in a conversation.

7. How is feedback the backbone of communication?

Feedback is considered as the backbone of communication as it ensures that the message has
been comprehended by the receiver, it enables to remain focused on goals and it enables to take
better decisions to improve and increase performance.

8. What qualities should a good feedback have?

Following are the qualities of good feedback:
• Feedback should be specific.
• Feedback should be received on time.
• Feedback given should be polite.
• Feedback sharing needs to be a regular process.
9. What is “noise” in the context of communication barriers?
Noise is an undesirable input due to which communication barriers enter the communication
process and cause distortion of the message.

10. What is the significance of correct communication?

Correct communication should convey right things without misleading the audience.

11. How do articles help in making general things specific? Provide an example.
Articles help make general things specific by defining whether a noun is referring to something
specific or general. For example, "I saw a dog in the park" (general, any dog) vs "I saw the dog
in the park" (specific, referring to a particular dog known to both the speaker and listener).

12. What is the function of an exclamation mark (!) in a sentence? Provide an example.
The exclamation mark is used to express strong emotions or emphasize an exclamation. For
example, "What a beautiful sunset!"

13. Identify the types of sentences:

Wow! The Taj Mahal looks amazing - Exclamatory
Get out of my way! - Imperative
What are you doing? - Interrogative

14. How many elements are there in a paragraph, and what are their names?
There are four elements in a paragraph named as Unity, Order, Coherence and Completeness.

Part-B: Subject Specific Skills

Unit- I: 1. Introduction to Styles
1. Write the use of Fill Format Mode.
 Fill Format mode is used to quickly apply the selected style from Styles deck to different
locations in the document without having to go back to the Styles deck each time.
2. Write the steps to access the Styles deck.
Following are the steps to access Styles deck:
Step 1: Click on the Style Menu from the Menu bar.
Step 2: Select the Manage styles option. The Styles deck will appear on the right side of the
screen.
3. Describe the steps involved in applying a style to a paragraph using the Fill Format Mode
Tool.
To apply style using the Fill Format Mode:
Step 1: Click on the Styles icon present on the sidebar, Styles deck appear on the screen.
Step 2: Click on the paragraph styles button, a list of stored paragraph styles appears.
Step 3: Click on required style from the list.
Step 4: Click on the Fill format mode button. The mouse pointer changes into a paint bucket
icon.
Step 5: Hover the Fill format mode tool over the paragraph where you want to apply the selected
style and click on. Selected style gets applied on the paragraph.
4. What happens when you apply and update manual formatting to a style in a document?
If we apply and update manual formatting to a style in a document, same formatting is applied on
the rest of the content also which is having that style.
5. Explain the purpose of the Overwrite option.
On selecting the Overwrite option, the styles being copied will replace any existing styles with
the same name.
6. Name any five properties of drawing objects.
Following are the five properties of drawing objects:
• Line color: This control selects a color for the borderline of the drawing object.
• Line style: This drop down list helps to select the style of line around the object
• Line thickness: The control helps to select the thickness of the lines.
• Area style/Filling: This drop down list helps to select the type of fill to be applied to the
selected drawing object.
• Rotate: This icon is used to rotate the selected drawing object.
7. Why do we group drawing objects?
We group drawing objects to make them act as a single object instead of different objects. If we
need to move or resize several drawing objects in a document we group them. Grouping features
allow rotation, flipping, moving or resizing several drawing objects because grouping of all the
objects will make it act as a single object.
8. Write down the steps to modify a given image using the Image toolbar.
Following are the steps to modify an image using image toolbar:
Step 1: Insert an image in a Writer document. The Image toolbar appears.
Step 2: Click on the Filter tool. A drop-down menu appears containing different icons of filter
effects.
Step 3: Click on the desired filter effect.
9. What are the steps for resizing the drawing objects?
Following are the steps to resize the drawing objects:
Step 1: Select the image.
Step 2: Click on the Format menu and then select the Image → Properties option.
Step 3: Click on the Position and Size tab.
Step 4: Adjust the width, height, etc.
Step 5: Click on the OK button. The image will be resized as per the set specifications.
10. What is the difference between To Character and As Character options in anchoring?
To Character: The image is associated with a character but is not in the text sequence. It moves
with the paragraph but can be placed in the margin or another location.
As Character: The image is placed in the document light any other character and therefore
affects the height of the text line and the line break. The image moves with the paragraph as we
add or delete text before the paragraph.
11. Define a template.
Ans: A template is a pre- designed document that can be used as a starting point for creating new
documents with a consistent style and structure. Template can include predefined text,
formatting, styles, images, and other elements that help in maintaining uniformity across
different documents.
12. How do we import a template?
Ans: Following are the steps for importing a template:
Step 1: Choose File → Templates → Manage Templates
Step 2: Click on the Manage → Import the Select Category dialog box opens.
Step 3: Select a category from the existing categories.
Step 4: Click on the OK button. The Open dialog box appears.
Step 5: Navigate to the location where the template is saved.
Step 6: Select the template.
Step 7: Click on the Open button. The selected template will be added to the templates of
LibreOffice Writer
13. Write the use of the Update Index option.
 Ans: The Update index option enables to update the changes made in the document. It is useful
when we add or delete text in the document and due to which and the headings are moved to a
next page or if some changes are made in the format of headings, update index can be used.
14. List the options that are present in the Type tab of the Table of Contents, Index or
Bibliography dialog box.
Ans: The different options or tabs that are present in the Type tab of the Table of contents, index
or Bibliography dialog box are as follows:
• Title: It sets the title of the table of contents.
• Type: It allows us to select the type of Table of Contents.
• Protecting against manual changes: It restricts the manual changes in the TOC if selected.
• For: It allows us to create the TOC for a particular chapter or the entire document.
• Include up to level: It allows us to specify the maximum number of heading level for TOC.
• Create from: It provides three different check boxes like heading, additional styles, and index
entries.
15. Write the names of the options and their uses that are present in the Entries tab of the
Table of Contents, Index or Bibliography dialog box.
Ans: The options that are present in the Entries tab of the Table of Contents, Index or
Bibliography dialog box are as follows:
• N# : This option adds the heading number or list number of the entry.
• E : This option represents the entry text.
• T : This option represents a tab stop.
• #: This option represents the page number.
• LS: This option specifies the start of a hyperlink. B.
• LE: This option specifies the end of a hyperlink.
Unit-2: SELF MANAGEMENT SKILLS-II
1. Explain the ABC of stress management.
Ans: ABC of stress management includes:
• Adversity: Be aware of the adversities or a stressful event that is causing stress.
• Beliefs: Trust the way you handle and deal a situation.
• Consequences: Know the outcomes of the events and use stress management tools to
overcome them.
2. Give examples of Physical and Mental Symptoms of Stress?
Ans: Physical symptoms: Breathlessness, dry mouth, sweaty palms, etc.
Mental symptoms: Irritation, impatience, anxiety, depression, etc
3. Explain Emotional intelligence.
Ans: Emotional intelligence is the skill of understanding, using and managing emotions
effectively. It involves being aware of your emotions, using them to think and solve problems
effectively and regulating emotions to maintain emotional balance.
4. Name the Stress casual agents.
Ans: The following are the agents that can cause stress:
• Mental: Students often experience mental stress when they struggle with their studies or
face high self-expectations, leading to anxiety and pressure.
• Physical: Adolescents may face physical stress due to increased self-consciousness
about their appearance and the challenges associated with hormonal changes.
• Social: This type of stress occurs due to peer pressure, family discords, status show off
etc.
• Financial: Young individuals may experience stress when they seek financial
independence, which can lead to pressures related to managing money and achieving
financial stability.
5. List your Favorite stress management technique and elaborate why you find it the most
effective.
Ans: Few stress management techniques include Nature walks, Time management, Academic
planning, etc. but the most effective one is the academic planning as it enables one to complete
project on time.
6. Differentiate between interests and abilities.
Ans:

7. List three examples of strengths.

Ans: Here are some examples of strengths:
•Creativity: Coming up with innovative ideas and solutions.
• Communication: Expressing ideas clearly and listening attentively.
• Organisation: Planning and managing tasks effectively.
8. What is self-motivation? Explain with the example.
Ans: Self-motivation is the inner drive that pushes us to take action and pursue our goals,
regardless of external influences. For example, suppose you want to learn any instrument/sports
of your choice then even if no one tells you to practice, you practice it every day because you
want to get better at playing.
9. Mention some qualities of self-motivated people.
Ans: Following are the qualities of self-motivated people:
• Resilient: They bounce back from setbacks and failures, using them as learning
opportunities rather than letting them derail their progress.
• Proactive: They take initiative and are proactive in pursuing their goals, rather than
waiting for opportunities to come to them.
• Adaptable: They are flexible and adaptable to changes and challenges, adjusting their
approach as needed to continue moving forward.
10. Write the full form of SMART.
Ans: SMART stands for Specific Measurable Achievable Realistic Time-bound
11. Why is it important for goals to be realistic?
Ans: Goals should be realistic and attainable, aligning with your abilities, resources, and
circumstances. For example, spending two hours every day after school to revise for exams is
more achievable than attempting to revise an entire year’s syllabus in one day.
[Link] is the importance of regular breaks during work or study sessions?
Ans: Regular breaks help refresh the mind, reduce fatigue, and improve concentration and
productivity.
13. How can you effectively use technology tools for time management?
Ans: We can use technology tools like Calendar, reminders and task management apps to
schedule activities and deadlines.