MOBILE MARKETING AND CONSUMER PURCHASE BEHAVIOR
QUESTIONNAIRE
Section 1: General Information
1. Age:
Under 18 [ ]
18-24 [ ]
25-34 [ ]
35 and above [ ]
2. Gender:
Male [ ]
Female [ ]
Other [ ]
3. Faculty
FLS [ ]
FSM [ ]
4. Department
BUS [ ]
MCB [ ]
SECTION 2
Each question is followed by five corresponding items using a 5-point Likert scale: Strongly
Agree (SA), Agree (A), Undecided (U), Disagree (D), Strongly Disagree (SD).
Section A: SMS
S/ Statement S A U D SD
N A
1 I often buy products after receiving promotional SMS messages.
2 SMS advertisements provide useful information that influences
my choices.
3 SMS promotions make me more aware of new products or
services.
4 I trust brands that communicate with me via SMS.
5 I prefer buying from businesses that send SMS updates or offers.
Section B: Social Media
S/ Statement S A U D SD
N A
1 Social media ads influence the brands I consider buying from.
2 I discover many of the products I buy through social media
platforms.
3 I tend to buy trending items I see on social media.
4 Positive reviews on social media influence my buying decisions.
5 I follow brands on social media to keep up with their latest offers.
Section C: In-App
S/ Statement S A U D SD
N A
1 I find in-app ads informative and useful.
2 I have purchased a product after seeing an in-app advertisement.
3 In-app ads increase my interest in exploring new brands.
4 I prefer apps that recommend products while I use them.
5 In-app ads have led me to research more about promoted
products.
Section D: Ads (Banner/Video)
S/ Statement S A U D SD
N A
1 Banner and video ads on mobile apps influence my shopping
behavior.
2 I find video ads more persuasive than static ads.
3 I often click on mobile ads that interest me.
4 Mobile ads help me remember specific brands when shopping.
5 I believe mobile advertisements improve brand visibility and
appeal.
Section E: Push Notifications
S/ Statement S A U D SD
N A
1 Push notifications remind me to buy products I am interested in.
2 I am more likely to complete a purchase after receiving a push
notification.
3 I have made spontaneous purchases because of push
notifications.
4 Push notifications offering discounts influence the value of what
I buy.
5 Frequent notifications from brands keep me engaged and increase
my purchase rate.