CERTIFICATE
This is to certify that PRIYANSHU DEY of
class: XII A of AMRITA VIDYALAYAM has
done his project on HOTEL MANAGEMENT
SYSTEM under supervision of MR. DEEP
KUMAR PATRA. He has taken interest and has
shown at most sincerity in completion of this
project.
I certify this project up to my expectation &
as per guidelines issued by CBSE, NEW
DELHI.
Internal Examiner External Examiner
Principal
ACKNOWLEDGMENT
It is with pleasure that I acknowledge my
sincere gratitude to our teacher, MR. DEEP
KUMAR PATRA who taught and undertook
the responsibility of teaching the subject
computer science. I have greatly benefited
from his classes. I am especially indebted to
our Principal who has always been a source of
encouragement and support and without
whose inspiration this project would not have
been a successful I would like to place on
record heartfelt thanks to him.
Finally, I would like to express my sincere
appreciation for all the other students in
my batch, their friendship & the fine time
that we all shared together.
HARDWARE
1.
2.
SOFTWARE
2.
Sl.
No. Topics
1 About hotel
2 Introduction
3 Python Codes
4 Mysql Database
5 Output
6 References
HOTEL
A hotel is a commercial establishment that provides lodging,
accommodation, and other services to travelers or tourists. Hotels
typically offer a range of rooms or suites with varying levels of
amenities and services. These establishments can vary widely in size
and style, from small boutique hotels to large luxury resorts.
Key features of hotels include:
1. Accommodation: Hotels provide rooms or suites for guests to
stay overnight or for an extended period.
2. Services: In addition to lodging, hotels often offer various
services such as room service, housekeeping, concierge, and
facilities like restaurants, gyms, swimming pools, conference rooms,
and more.
3. Classification: Hotels are often classified based on factors like
their size, amenities, and overall quality. Common classifications
include budget/economy hotels, mid-range hotels, and luxury hotels.
4. Booking: Guests typically make reservations to secure their
accommodations in advance. This can be done through various
means, including online booking platforms, travel agencies, or
directly with the hotel.
5. Hospitality Industry: Hotels are an integral part of the hospitality
industry, which encompasses businesses that provide services to
travelers and customers seeking leisure and comfort.
Overall, hotels play a crucial role in the travel and tourism industry,
offering a temporary home away from home for individuals and
groups seeking accommodation during their travels.
INTRODUCTION
The Hotel Management System (HMS) is a comprehensive
software solution designed to streamline and optimize the
operations of hotels and hospitality establishments. This
integrated system combines various modules to efficiently
manage different aspects of hotel functions, from
reservation and guest services to billing and inventory
management.
The reservation module of the HMS enables seamless
booking processes, allowing guests to make reservations
online or through the front desk. It maintains a centralized
database of room availability, ensuring accurate and up-to-
date information. The system also facilitates quick check-
ins and check-outs, enhancing the overall guest experience.
Efficient guest services are a hallmark of the HMS, which
includes features such as room service management,
housekeeping, and personalized guest preferences. This
ensures a high level of customer satisfaction and loyalty.
Additionally, the system automates routine tasks, freeing up
staff to focus on providing exceptional service.
Financial management is another key component,
encompassing billing, invoicing, and reporting. The HMS
generates detailed financial reports, helping hotel owners
and managers make informed decisions to maximize
profitability. It also integrates with point-of-sale systems,
managing various revenue streams such as restaurants,
bars, and spa services.
Inventory management is crucial for maintaining optimal
stock levels in areas like housekeeping supplies and food
and beverage items. The HMS tracks inventory, automates
reordering processes, and minimizes wastage, contributing
to cost efficiency.
Security features, including user access controls and data
encryption, safeguard sensitive information and ensure
compliance with privacy regulations. The system also aids in
marketing efforts through guest relationship management
(CRM) tools, allowing hotels to personalize promotions and
loyalty programs.
In conclusion, the Hotel Management System is an
indispensable tool for modern hotels, enhancing operational
efficiency, improving guest satisfaction, and ultimately
contributing to the success of hospitality businesses.
Key features of a Hotel Management System typically
include:
1. Reservation Management: Allows the hotel staff to
efficiently handle room bookings, cancellations, and
modifications. It helps in managing room
availability, rates, and guest preferences.
2. Front Desk Operations: Enables the front desk staff
to check-in/check-out guests, generate room keys,
and manage guest information. It may also include
features like guest folio creation and invoice
generation.
3. Billing and Invoicing: Handles the financial aspects
of guest stays, including room charges, additional
services, and taxes. It generates invoices and receipts
for guest.
4. Inventory Management : Tracks and manages hotel
inventory, including housekeeping supplies ,linens,
and other materials. This helps in maintaining
optimal stock levels and preventing shortages.
5. Housekeeping Management: Streamlines
housekeeping tasks such as room cleaning
schedules, maintenance requests, and inventory
restocking. It ensures rooms are prepared efficiently
for incoming guests.
6. Reporting and Analytics: Provides detailed reports
and analytics on various aspects of hotel operations,
allowing management to make informed decisions.
Reports may cover occupancy rates, revenue, and
guest demographics.
7. Point of Sale (POS):Manages the hotel's various
Revenue - generating outlets such as restaurants,
bars, spa, and other services. It helps in tracking
sales, inventory, and generating bills.
8. Guest Relationship Management (CRM): Helps in
building and maintaining relationships with guests
by managing guest profiles, preferences, and
feedback. This can lead to personalized services and
improved guest satisfaction.
9. Security and Access Control:Ensures the security of
guest data and property by implementing access
controls and monitoring systems. It may include
features like key card access and surveillance.
10. Channel Management: Manages the distribution
of room inventory across various online booking
channels to optimize occupancy rates and maximize
revenue.
11. Implementing aHotel Management System not
only enhances operational efficiency but also
contributes to a better overall guest experience. The
system can be tailored to meet the specific needs of
different types and sizes of hospitality establishment,
including hotel, resorts, motels , and bed-and-
breakfast
else:
print("Invalid username or password. Please try again.")
except Exception as e:
print(f"Error: {e}")
[Link]()
admin_username = input("Enter Admin Username: ")
admin_password = input("Enter Admin Password: ")
admin_login(a, admin_username, admin_password)
admin_slot()
elif a==2: customer_slot()
elif a==3:
break
MYSQL
DATABASE
* All tables used:-
* Describing all tables:-
1. Booking:
2. Employees:
3. Feedback:
4. Menu:
5. Orders:
6. Rooms:
7. Room Details:
8. Users:
First interface with admin login:
Customer login:
From restaurant view menu:
Order an item:
View order:
Canceling an order:
Feedback of restaurant:
Book a room:
Gaming:
Feedback for hotel:
Viewing employee details:
Viewing customer details:
Viewing room details:
Showing vacant rooms:
Showing booked rooms:
Viewing feedbacks from both hotel and restaurant:
Viewing restaurant details:
Class 12 CS Sumita Arora book
Class 11 CS Sumita Arora book
Mysql
Python IDLE