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Banking Professional Resume Overview

Muhammad Arshad is a banking professional with over 5 years of experience in branch management and customer service, currently seeking a role in Service Quality Assurance. He has held various positions at Allied Bank Limited, demonstrating skills in service quality monitoring, staff training, and compliance. Arshad holds a BBA (Hons) from the University of Sargodha and has received multiple certifications and awards for his achievements.

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3 views2 pages

Banking Professional Resume Overview

Muhammad Arshad is a banking professional with over 5 years of experience in branch management and customer service, currently seeking a role in Service Quality Assurance. He has held various positions at Allied Bank Limited, demonstrating skills in service quality monitoring, staff training, and compliance. Arshad holds a BBA (Hons) from the University of Sargodha and has received multiple certifications and awards for his achievements.

Uploaded by

arshadabdaarshad
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

MUHAMMAD ARSHAD

OBJECTIVE C O NTACT

Banking professional with over 5 years of experience in Branch @ malikmaarshad@[Link]


Management, Customer service, and operational excellence. Skilled
in monitoring service quality, ensuring compliance with policies, O +92-3007399852
conducting staff training, and driving customer satisfaction. Seeking
a challenging role in Service Quality Assurance department to utilize , KHAIRABAD POST OFFICE
my experience in banking Services and quality improvement to ISKANDERABAD TEHSIL AND
enhance service standards. DISTRICT MIANWALI

EXPERIENCE
SKILLS

Branch Manager
Strong Organizational &
June-2025 - Continue
Communication Skills
Allied Bank Limited
Customer Experience & Complaint
Banking Services Manager
Handling
Apr-2024 - Jun-2025
Allied Bank Limited Service Quality Monitoring &
Improvement
Banking Services Officer

Jan-2022 - Apr-2024 Staff Training & Development


Allied Bank Limited MS Office & Reporting
Management Trainee Officer (MTO) Process Auditing & Compliance
Sep2021 - Jan-2022 Assurance
Allied Bank Limited

Teller LANGUAGES

Aug-2020 - Sep-2021
Allied Bank Limited English

HR Representative/Staffing Supervisor Urdu


Sep-2019 - March-2020 Suraiki
TeleTaleem
Punjabi
Jr. Assistant Admin/HR

Jan-2019 - Aug-2019
[Link]

E D U C AT I O N

University Of Sargodha

2015-2019
BBA (Hons)
Punjab College Of Science

2012-2014
[Link]

Model High School Iskanderabad

2010-2012
Matric

C E RT I F I C AT E S

Certificate of Industrial Training In Admin&HR department

Certificate of training session on time management

Certificate of Training on Motivation

Certificate of MTO Training

ACHIEVEMENTS & AWARDS

Achieve 2nd Position PAN Pakistan in MTO Training

3rd Position in BBA (hons) Batch in University

PROJECTS

Students Professional Development Workshop (Project)

Children Literature Festival Organizer (Project)

The Citizens Foundation School Assessment and External Evaluation

REFERENCE

Will be Furnished Upon Request

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