Amazon
Warehousing &
Distribution (AWD)
Inbound Shipment Creation Guide
Table of Content
1. Overview: Inbound shipment creation on Seller Central
2. Eligible Inventory for AWD Shipments
3. Inbound Shipment Creation on Seller Central – Amazon Global Logistics (AGL)
4. Inbound Shipment Creation on Seller Central – Amazon Global Selling SEND
5. Inbound Shipment Creation on Seller Central – Amazon Partnered Carrier (PCP)
6. Inbound Shipment Creation on Seller Central – Seller Managed Carrier
7. How to Cancel Confirmed AGL Shipment?
8. How to Cancel Confirmed SEND Shipment?
9. How to Cancel Confirmed PCP Shipment?
10. How to Cancel Confirmed Seller Managed Shipment?
11. Preparing for shipment pick-up by carrier
12. Booking a delivery appointment
Overview: Inbound shipment
creation on Seller Central
Inbound shipment creation on seller central is a 3 to 6
steps process depending on the choice of carrier
partner (AGL/SEND/PCP/Seller Managed).
Step 1
Choose the inventory that you would like to send.
Step 2
Choose your shipping method.
Step 3
Print carton/box labels.
Step 4
Confirm carrier details (only for PCP and Seller
Managed carrier options)
Step 5
Print pallet labels (only for PCP carrier option).
Step 6
Track Details (only for PCP carrier option).
Back
Eligible Inventory for AWD Shipments
Eligible SKUs
• Send inventory with maximum carton/box dimensions of 25 x 25 x 25 in or
maximum weight of 50 lb.
• Non-Sortable SKUs inside a carton/box cannot be larger than 25 x 25 x 25 in
or weigh more than 49 lb.
• Send cartons/boxes that contain one unique SKU each, not a mix of SKUs
• Avoid sending dangerous goods, heavy and bulky items, jewelry, refrigerated
goods, low-cost store inventory and temperature controlled items.
Learn More on Eligible SKUs
Back
Inbound Shipment Creation
on Seller Central –
Amazon Global Logistics
(AGL) AGL
This section explains on steps involved for creating
inbound shipment on seller central with AGL as a
carrier partner
Step 1: Choose the inventory you would like to send to AWD
1a Choose your preferred destination region by clicking on “Change Ship to”
1b Select your preferred destination
region (East Coast, West Coast, South
Central, South East and Amazon
Assigned) and click on Submit.
If you are unsure, choose Amazon
assigned and we will pick the DC that is
optimal for you based on lead time
and/or capacity considerations
*Please Note: Amazon Global Logistics does not deliver shipments to South Central (Texas)
Step 1: Choose the inventory you would like to send to AWD
1c
Select the corresponding check box for each SKU you wish to send to AWD, choose the
packing templates from the dropdown, and enter the number of boxes/cartons you wish to
send to AWD under Boxes.
If a packing template doesn’t already exist, you can create one by following these instructions.
Step 1: Choose the inventory you would like to send to AWD
1c Choose “File upload” option under SKU selection method for bulk upload, click Generate
and download template on right to get the template, complete the file with the list of SKUs
that you wish to send to AWD and upload your completed file.
Step 1: Choose the inventory you would like to send to AWD
(continued)
1d
After you have entered the number of boxes, click on the Ready to send button.
1e
Scroll down until you see SKUs ready to send and the button to Confirm and continue. After
clicking this button, you will be redirected to the shipping page.
Step 2: Choose your shipping method
At this stage, you can select your carrier. Choose between Amazon Global Logistics (AGL)* or your
own carrier. If you are unsure of the carrier, leave the Amazon Global Logistics checked. The below
steps are specifically for AGL as carrier partner.
2a 2b
Leave the check box marked for Amazon Select the appropriate
Global Logistics (recommended). Shipping mode.
*Please Note: Amazon Global Logistics is available only for shipments being sent from China.
Step 2: Choose your shipping method (continued)
2c
For full container- Ocean, provide the port and cargo details along with container
configuration and click on Update shipping cost
Step 2: Choose your shipping method (continued)
2c
2d
For Less than container- Ocean, provide the port and
cargo details only and click on Update shipping cost You will see a preview of
the transportation costs.
Step 2: Choose your shipping method (continued)
2e
Provide the shipping
party details under
Information incomplete
section by clicking on
the arrow and entering
the information.
Step 2: Choose your shipping method (continued)
2f
Click on the link and review
the terms and conditions.
2g
Click Continue to accept
the terms and conditions.
Step 3: Print carton/box labels
Download and print the labels and apply them to the cartons that you are going to ship.
At this stage, the carrier booking with AGL is completed and the shipment is confirmed.
Instructions for tracking
shipments booked on
Seller Central
Back
Inbound Shipment Creation
on Seller Central –
Amazon Global Selling
SEND
This section explains on steps involved for creating
inbound shipment on seller central with SEND as a
carrier partner from China and Vietnam.
Step 1: Choose the inventory you would like to send to AWD
1a Choose your preferred destination region by clicking on “Change Ship to”
1b Select your preferred destination
region (East Coast, West Coast, South
Central, South East and Amazon
Assigned) and click on Submit.
If you are unsure, choose Amazon
assigned and we will pick the DC that is
optimal for you based on lead time
and/or capacity considerations
Step 1: Choose the inventory you would like to send to AWD
1c
Select the corresponding check box for each SKU you wish to send to AWD, choose the
packing templates from the dropdown, and enter the number of boxes/cartons you wish to
send to AWD under Boxes.
If a packing template doesn’t already exist, you can create one by following these instructions.
Step 1: Choose the inventory you would like to send to AWD
1c Choose “File upload” option under SKU selection method for bulk upload, click Generate
and download template on right to get the template, complete the file with the list of SKUs
that you wish to send to AWD and upload your completed file.
Step 1: Choose the inventory you would like to send to AWD
(continued)
1d
After you have entered the number of boxes, click on the Ready to send button.
1e
Scroll down until you see SKUs ready to send and the button to Confirm and continue. After
clicking this button, you will be redirected to the shipping page.
Step 2: Choose your shipping method
At this stage, you can select your carrier. Select the checkbox next to Amazon Global Selling SEND*
for Vietnam. For China, SEND will appear if Amazon Global Logistics checkbox is not selected. If you
select the checkbox, SEND will be visible under own carrier option.
2b
2a
Select the appropriate
Select “SEND (Amazon Partnered Carrier)”
Shipping mode.
*Please Note: Amazon Global Selling SEND is available only for shipments being sent from China and Vietnam.
Step 2: Choose your shipping method
2c
2d
Enter the ship date and Click
Select the appropriate “Shipping service”
“Get shipping cost”
Step 2: Choose your shipping method (continued)
2e
Provide the shipping
parties and shipment
details.
Step 2: Choose your shipping method (continued)
2f
After agreeing with the
Terms and Conditions, Click
on “Accept charges and
confirm shipping”.
Step 3: Print carton/box labels
Download and print the labels and apply them to the cartons that you are going to ship.
At this stage, the carrier booking with SEND is completed and the shipment is confirmed.
Back
Inbound Shipment Creation
on Seller Central –
Amazon Partnered Carrier
(PCP)
This section explains on steps involved for creating
inbound shipment on seller central with PCP as a
carrier partner
Step 1: Choose the inventory you would like to send to AWD
1a Choose your preferred destination region by clicking on “Change Ship to”
1b Select your preferred destination
region (East Coast, West Coast, South
Central, South East and Amazon
Assigned) and click on Submit.
If you are unsure, choose Amazon
assigned and we will pick the DC that is
optimal for you based on lead time
and/or capacity considerations
Step 1: Choose the inventory you would like to send to AWD
1c
Select the corresponding check box for each SKU you wish to send to AWD, choose the
packing templates from the dropdown, and enter the number of boxes/cartons you wish to
send to AWD under Boxes.
If a packing template doesn’t already exist, you can create one by following these instructions.
Step 1: Choose the inventory you would like to send to AWD
1c Choose “File upload” option under SKU selection method for bulk upload, click Generate
and download template on right to get the template, complete the file with the list of SKUs
that you wish to send to AWD and upload your completed file.
Step 1: Choose the inventory you would like to send to AWD
(continued)
1d
After you have entered the number of boxes, click on the Ready to send button.
1e
Scroll down until you see SKUs ready to send and the button to Confirm and continue. After
clicking this button, you will be redirected to the shipping page.
Step 2: Choose your shipping method
2a 2b
Enter the ship date. Select Less than and full truckload (LTL/FTL)*
*Please Note: Trailers delivered to AWD can only have AWD freight in them. Trailers that arrive with both AWD and Amazon
Fulfillment Network (AFN ) freight will be refused by the site.
Step 2: Choose your shipping method (continued)
2c
Note the ship to DC location and click on Confirm shipping
destinations.
Step 3: Print carton/box labels
Download and print the labels and apply them to the cartons that you are going to ship and
click on Continue to confirm carrier.
Step 4: Confirm Carrier
4a
Select Amazon Partnered Carrier, specify Freight Ready Date and share the contact
information by clicking on Add Contact
Step 4: Confirm Carrier (continued)
4b 4c
Provide Pallet related Estimated LTL carrier cost will appear. Click on
information and click confirm Confirm carrier and Pallet Information
Step 5: Print Pallet Labels
5a
Print your pallet labels. The
pallet labels can be printed in
three formats: Thermal
Printing- 4 x 6 inches, 3-1/3”
X 4” (US letter) and one label
per A4 Page.
Step 5: Print Pallet Labels (continued)
5b
Click on View Tracking Details
Step 6: Tracking Details
6a
You can view shipment details
(shipment ID, Amazon
Reference ID) and carrier
details. On the day of
shipment pick up, you can
download BOL (Bill of Lading)
from here.
It will be available before 8am
(local time) of the day of pick
up.
Back
Inbound Shipment
Creation on Seller Central -
Seller Managed Carrier
This section explains on steps involved for creating
inbound shipment on seller central with Seller
Managed Carrier as a carrier partner
Step 1: Choose the inventory you would like to send to AWD
1a Choose your preferred destination region by clicking on “Change Ship to”
1b Select your preferred destination
region (East Coast, West Coast, South
Central and Amazon Assigned) and click
on Submit.
If you are unsure, choose Amazon
assigned and we will pick the DC that is
optimal for you based on lead time
and/or capacity considerations
Step 1: Choose the inventory you would like to send to AWD
1c
Select the corresponding check box for each SKU you wish to send to AWD, choose the
packing templates from the dropdown, and enter the number of boxes/cartons you wish to
send to AWD under Boxes.
If a packing template doesn’t already exist, you can create one by following these instructions.
Step 1: Choose the inventory you would like to send to AWD
1c Choose “File upload” option under SKU selection method for bulk upload, click Generate
and download template on right to get the template, complete the file with the list of SKUs
that you wish to send to AWD and upload your completed file.
Step 1: Choose the inventory you would like to send to AWD
(continued)
1d
After you have entered the number of boxes, click on the Ready to send button.
1e
Scroll down until you see SKUs ready to send and the button to Confirm and continue. After
clicking this button, you will be redirected to the shipping page.
Step 2: Choose your shipping method
2a 2b
Enter the ship date. Select Less than and full truckload (LTL/FTL)*
*Please Note: Trailers delivered to AWD can only have AWD freight in them. Trailers that arrive with both AWD and Amazon
Fulfillment Network (AFN ) freight will be refused by the site.
Step 2: Choose your shipping method (continued)
2c
Note the ship to DC location and click on Confirm shipping
destinations.
Step 3: Print carton/box labels
Download and print the labels and apply them to the cartons that you are going to ship and
click on Continue to confirm carrier.
Step 4: Confirm Carrier
4a
Select Non-Partnered Carrier (use your own carrier) and note the Avoid Shipment Rejection
or Lost Shipment Instructions
Step 4: Confirm Carrier (continued)
4b
Select the Non-Amazon Partnered carrier code from the list of available options in the
dropdown. If your carrier is not available, then you can choose others
Instructions for tracking
shipments booked on
Seller Central
Back
How to Cancel Confirmed AGL Shipment?
1. Click Request Shipping Cancellation 2. Select the cancelation reason
3. Cancelation request is raised
Back
How to Cancel Confirmed SEND Shipment?
1. Click Delete Shipment and charges
2. Select the checkbox and Click Delete Shipment and charges.
Back
How to Cancel Confirmed PCP Shipment?
1. Click Cancel Shipments* located at the bottom right on the STA workflow
2. Confirm you want to cancel the shipment
*Please Note: Shipment cannot be cancelled once they are picked up. Also, for shipments cancelled after 60 minutes from the time of booking, sellers
will not get refund of the shipping charges.
Back
How to Cancel Confirmed Seller Managed
Shipment?
1. Click Cancel shipment*
shipment
2. Select the check box and click on Cancel Shipments and
changes
Back
*Please Note: Shipments cannot be cancelled once they are delivered at the DCs
Preparing for shipment pick-up by carrier
Prerequisites
• Before sending a shipment, be sure that the contents follow AWD standards to avoid delays or load refusal.
• Depending on the carrier preference selected (Amazon Global Logistics, Amazon Global Selling SEND, Amazon
Partnered Carrier, Seller Managed Carrier), please ensure that you follow Amazon LTL/FTL/FCL guidelines as per
policy “Seller requirements for LTL, FTL, AND FCL deliveries”.
Steps
Step 1: Labeling Individual Products - Sellers are required to comply with FBA unit labelling guidelines. Refer to the
sample label below.
Preparing for shipment pick-up by carrier (continued)
Step 2: Labeling Cartons - You will be provided SSCC labels instead of an FBA Shipment ID. SSCC labels should be
attached to each shipping carton. Refer to the sample label below.
Step 3: Shipping and Routing Requirements - Sellers are expected to adhere to the FBA Shipping and Routing
requirements, except for the requirement to add an FBA label to each carton. Box weight policies are strictly enforced
and may cause coaching and/or blocked shipments upon replenishment.
Additional labels (Ex: origin – destination labels) can be added but the SSCC label should be completely visible. Back
Booking a delivery
appointment
1 Here are additional
guidelines to refer to
Work with your carrier for pick-up. The carrier will when booking a
need to CARP into the DC. delivery appointment:
2 • Truckload delivery to Amazon
Once the appointment is confirmed, the carrier partner
• Seller requirements for LTL,
will need to deliver at the specified date/time.
FTL, and FCL deliveries
3 • Carrier requirements for LTL
and FTL deliveries
For details on how to create an appointment on Seller
Central click here and for Carrier Central click here. • Carrier Central User Manual
Booking a delivery appointment (continued)
Important - Make sure that you and your carrier complete the following actions when booking an appointment:
1. Have your carrier create an account on Carrier Central, if it doesn’t have one already. For account instructions, download the
Carrier Central user manual.
2. Carriers must select the destination distribution center that appears on the box labels that are generated in Send to Amazon.
If an incorrect distribution center is selected in the Request tab of Carrier Central, the shipment will be rejected.
3. Carriers must select the freight type, load type, trailer number, and delivery date for your shipment in the Request tab. For
more information, go to page 5 of the Carrier Central user manual.
[Link]’ll be required to provide the following information:
• Amazon reference number
• Progressive number, which you can get from your carrier
• Bill of lading provided by your carrier
• Box count
• Unit count
• Amazon reference ID list
Once the request for an appointment is submitted to Amazon, you’ll get a message confirming that it’s been received. After we
verify the request, the appointment will be scheduled and the appointment details will be sent to the requestor’s email
address. Back
You can check the status of the appointment in the Carrier Appointment Request Portal.
The appointment status will change from Pending confirmation to Confirmed.
Appendix
Tracking Shipments on Seller Central
1 2 3
Navigate to the Click on Track Shipment. On the “Shipping Queue” page, go to “Amazon
AWD program distribution center shipments” for tracking the
page. shipments sent to AWD.
Only shipments created on Seller Central can be tracked through the above
workflow.
Back to Print carton/box labels (AGL)
Back to Confirm Carrier (Seller Managed)
How to Create Packaging Template
Creating a packing template
(i) Click on the drop-down next to the pen icon,
and click on Create new case pack template.
(ii) Provide the required information and click
on the save button.
Back to Inbound Shipment Creation (AGL)
Back to Inbound Shipment Creation (PCP)
Back to Inbound Shipment Creation (Seller Managed)