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Hotel Key Management Systems Explained

The document discusses the importance of key control for hotel concierges, detailing two types of keys: traditional and electronic. Traditional keys are commonly used in lower-star hotels, while electronic keys provide enhanced control and security features for higher-category hotels. Additionally, it outlines the concierge's role in providing information and managing messages for guests.

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7 views11 pages

Hotel Key Management Systems Explained

The document discusses the importance of key control for hotel concierges, detailing two types of keys: traditional and electronic. Traditional keys are commonly used in lower-star hotels, while electronic keys provide enhanced control and security features for higher-category hotels. Additionally, it outlines the concierge's role in providing information and managing messages for guests.

Translated by

ScribdTranslations
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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*

the control of keys represents for the


concierge one of the most tasks
important to carry out, from that
control is known by the movement and flow
of each one a fundamental element
for flooring work and other areas
from the hotel, such as sales relationships
public food and beverages.
*TYPES OF KEYS

*Keys can be divided into two types.


Traditional and electronic, being able to with
either of the two support the work of
the aforementioned sectors.
*TRADITIONAL KEY
*This method is still used
in many hotels, about
everything in those of
category under three
stars.

*They are hanging in


the room lockers and
they have recorded the numbers and
easy access for the janitor.
*You should be concerned about requesting them from the
passenger whenever they leave the room
for how much:

*This board at a glance


will allow
Control the movement of the
passengers

*Notify the apartments that the room is


find unoccupied for your cleaning.
*Notify maintenance,
that is unoccupied
room.

*To be able to inform


the visitors of the
passengers if they
they find it or not
in his room.
*Magnetic Keys

*Similar to a card
of active credits,
since the moment of
check in and is deactivated
from the check out.

* Its control is carried out,


through the computa_
counseling door with a
special software and thus, it is known,
when the passenger left or occupied the room
*It may contain other guest data.
such as name, address, and numbers of
documents.

*It is used to turn the light on and off


general of the room.

*Each of these keys has a code


secret that allows you to annul it before a
loss.
*This system is used in all hotels
of first categories.
*This key works in two ways, by
introduction or by approximation.

*OTHER FUNCTIONS

*Allows automated and controlled access to


different areas of the hotel such as sauna
pool, garage.
*Information service

*One of the main functions of


concierge, it is to advise the information to
those most immediate issues.

*Sometimes it communicates messages that


the client in question or delivery of
packages.
*The reception of the message is usually done
by a model established by the
administration and consists of the following
parts

*Room number to which it is sent


said message.
*Name of the guest to whom it is addressed
message.
*Message content.
*Name of the person leaving the message.
*Message reception time.
*Signature of the receptionist who took the message.
*BIBLIOGRAPHY:

*[Link]
*[Link]
*[Link]

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