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501-09 Rear View Mirrors 2015 Fusion

Diagnosis and Testing Procedure revision date: 12/22/2014

Rear View Mirrors

DTC Chart: DDM

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

DTC Description Action

B1163:11 Left Mirror Heater Output: Circuit GO to Pinpoint Test E
Short To Ground
B1163:15 Left Mirror Heater Output: Circuit GO to Pinpoint Test E
Short To Battery Or Open
B1C09:11 Driver Left/Right Mirror Motor: z If the vehicle is equipped with memory mirrors,
Circuit Short To Ground GO to Pinpoint Test C
z If the vehicle is not equipped with memory
mirrors, GO to Pinpoint Test A
B1C09:15 Driver Left/Right Mirror Motor: z If the vehicle is equipped with memory mirrors,
Circuit Short To Battery Or Open GO to Pinpoint Test C
z If the vehicle is not equipped with memory
mirrors, GO to Pinpoint Test A
B1C10:11 Driver Up/Down Mirror Motor: z If the vehicle is equipped with memory mirrors,
Circuit Short To Ground GO to Pinpoint Test C
z If the vehicle is not equipped with memory
mirrors, GO to Pinpoint Test A
B1C10:15 Driver Up/Down Mirror Motor: z If the vehicle is equipped with memory mirrors,
Circuit Short To Battery Or Open GO to Pinpoint Test C
z If the vehicle is not equipped with memory
mirrors, GO to Pinpoint Test A
B1C13:11 Driver Up/Down Mirror Motor GO to Pinpoint Test C
Feedback: Circuit Short To
Ground
B1C13:15 Driver Up/Down Mirror Motor GO to Pinpoint Test C
Feedback: Circuit Short To
Battery Or Open
B1C14:11 Driver Left/Right Mirror Motor GO to Pinpoint Test C
Feedback: Circuit Short To
Ground
B1C14:15 Driver Left/Right Mirror Motor GO to Pinpoint Test C
Feedback: Circuit Short To
Battery Or Open
C1B15:11 Sensor Supply Voltage B: Circuit GO to Pinpoint Test C
Short To Ground

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C1B15:15 Sensor Supply Voltage B: Circuit GO to Pinpoint Test C

Short To Battery or Open
All other -
DDM DTCs REFER to: Locks, Latches and Entry Systems (501-14
Handles, Locks, Latches and Entry Systems, Diagnosis
and Testing).

DTC Chart: PDM

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

DTC Description Action

B1164:11 Right Mirror Heater Output: Circuit GO to Pinpoint Test E
Short To Ground
B1164:15 Right Mirror Heater Output: Circuit GO to Pinpoint Test E
Short To Battery Or Open
B1C11:11 Passenger Left/Right Mirror Motor: z If the vehicle is equipped with memory mirrors,
Circuit Short To Ground GO to Pinpoint Test D
z If the vehicle is not equipped with memory
mirrors, GO to Pinpoint Test B
B1C11:15 Passenger Left/Right Mirror Motor: z If the vehicle is equipped with memory mirrors,
Circuit Short To Battery Or Open GO to Pinpoint Test D
z If the vehicle is not equipped with memory
mirrors, GO to Pinpoint Test B
B1C12:11 Passenger Up/Down Mirror Motor: z If the vehicle is equipped with memory mirrors,
Circuit Short To Ground GO to Pinpoint Test D
z If the vehicle is not equipped with memory
mirrors, GO to Pinpoint Test B
B1C12:15 Passenger Up/Down Mirror Motor: z If the vehicle is equipped with memory mirrors,
Circuit Short To Battery Or Open GO to Pinpoint Test D
z If the vehicle is not equipped with memory
mirrors, GO to Pinpoint Test B
B1C15:11 Passenger Up/Down Mirror Motor GO to Pinpoint Test D
Feedback: Circuit Short To Ground
B1C15:15 Passenger Up/Down Mirror Motor GO to Pinpoint Test D
Feedback: Circuit Short To Battery
Or Open
B1C16:11 Passenger Left/Right Mirror Motor GO to Pinpoint Test D
Feedback: Circuit Short To Ground
B1C16:15 Passenger Left/Right Mirror Motor GO to Pinpoint Test D
Feedback: Circuit Short To Battery
Or Open
C1B15:11 Sensor Supply Voltage B: Circuit GO to Pinpoint Test D
Short To Ground

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C1B15:15 Sensor Supply Voltage B: Circuit GO to Pinpoint Test D

Short To Battery or Open
All other -
PDM DTCs REFER to: Locks, Latches and Entry Systems (501-14
Handles, Locks, Latches and Entry Systems, Diagnosis
and Testing).

DTC Chart: IPMA

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

DTC Description Action

B11C7:46 High Beam Sensor:
Calibration / Parameter REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and
Memory Failure Testing).
B11C7:97 High Beam Sensor:
Component or System REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and
Operation Obstructed or Testing).
Blocked
B1286:14 Interior Mirror: Circuit GO to Pinpoint Test F
Short To Ground or Open
B12D8:11 Mirror Heater Output: GO to Pinpoint Test H
Circuit Short To Ground
B12D8:13 Mirror Heater Output: GO to Pinpoint Test H
Circuit Open
C1001:78 Vision System Camera: This DTC sets when a new IPMA has been installed without
Alignment or Adjustment performing the camera alignment. PERFORM the camera alignment
Incorrect using a diagnostic scan tool.
U0100:87 Lost Communication With GO to Pinpoint Test I
ECM/PCM "A": Missing
Message
U0104:87 Lost Communication With GO to Pinpoint Test J
Cruise Control Module:
Missing Message
U0131:87 Lost Communication With GO to Pinpoint Test K
Power Steering Control
Module: Missing
Message
U0140:87 Lost Communication With GO to Pinpoint Test L
Body Control Module:
Missing Message
U0151:87 Lost Communication With GO to Pinpoint Test M
Restraints Control
Module: Missing
Message

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U0155:87 Lost Communication With GO to Pinpoint Test N

Instrument Panel Cluster
(IPC): Missing Message
U0212:87 Lost Communication With GO to Pinpoint Test O
Steering Column Control
Module: Missing
Message
U0232:87 Lost Communication With GO to Pinpoint Test P
Side Obstacle Detection
Control Module - Left:
Missing Message
U0233:87 Lost Communication With GO to Pinpoint Test Q
Side Obstacle Detection
Control Module - Right:
Missing Message
U0401:00 Invalid Data Received This DTC can set due to a fault in the PCM or an input to the PCM.
From ECM/PCM A: No CARRY OUT a self-test of the PCM and DIAGNOSE any Diagnostic
Sub Type Information Trouble Codes (DTCs) present. REFER to Refer to the appropriate
section in Group 303 for the procedure. REFER to section 3 of the
PC/ED Manual.
U0405:00 Invalid Data Received This DTC can set due to a fault in the CCM or an input to the CCM.
From Cruise Control RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes
Module: No Sub Type (DTCs) in all modules on the network.
Information
U0422:00 Invalid Data Received This DTC can set due to a fault in the BCM or an input to the BCM.
From Body Control RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes
Module: No Sub Type (DTCs) in all modules on the network.
Information
U0423:00 Invalid Data Received This DTC can set due to a fault in the IPC or an input to the IPC.
From Instrument Panel RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes
Cluster Control Module: (DTCs) in all modules on the network.
No Sub Type Information
U0429:00 Invalid Data Received This DTC can set due to a fault in the SCCM or an input to the
From Steering Column SCCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble
Control Module: No Sub Codes (DTCs) in all modules on the network.
Type Information
U0452:00 Invalid Data Received This DTC can set due to a fault in the RCM or an input to the RCM.
From Restraints Control RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes
Module: No Sub Type (DTCs) in all modules on the network.
Information
U1000:11 Solid State Driver The IPMA has temporarily disabled the camera windshield heater
Protection Activated: defroster output because an excessive current draw exists (such as
Circuit Short To Ground a short to ground). The IPMA cannot enable the output until the
cause of the short is corrected. ADDRESS all other IPMA Diagnostic
Trouble Codes (DTCs) first. After the cause of the concern is
corrected, CLEAR the Diagnostic Trouble Codes (DTCs) and
REPEAT the IPMA self-test to enable the output driver.
U201A:54 Control Module Main CHECK the vehicle service history for recent service actions related
Calibration Data: Missing to this module. This DTC sets due to incomplete or incorrect
Calibration Programmable Module Installation (PMI) procedures. If there have
been recent service actions with this module, REPEAT the
Programmable Module Installation (PMI) procedure as directed by

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the diagnostic scan tool.

REFER to: Module Configuration - System Operation and
Component Description (418-01 Module Configuration, Description
and Operation).
If there have been no recent service actions, INSTALL a new module
to correct the failure to retain configuration data. REFER to: Interior
Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).
U2100:00 Initial Configuration Not CHECK the vehicle service history for recent service actions related
Complete: No Sub Type to this module. This DTC sets due to incomplete or incorrect
Information Programmable Module Installation (PMI) procedures. If there have
been recent service actions with this module, REPEAT the
Programmable Module Installation (PMI) procedure as directed by
the diagnostic scan tool.
REFER to: Module Configuration - System Operation and
Component Description (418-01 Module Configuration, Description
and Operation).
If there have been no recent service actions, INSTALL a new module
to correct the failure to retain configuration data. REFER to: Interior
Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).
U2101:00 Control Module CHECK the vehicle service history for recent service actions related
Configuration to this module. This DTC sets due to incomplete or incorrect
Incompatible: No Sub Programmable Module Installation (PMI) procedures. If there have
Type Information been recent service actions with this module, REPEAT the
Programmable Module Installation (PMI) procedure as directed by
the diagnostic scan tool.
REFER to: Module Configuration - System Operation and
Component Description (418-01 Module Configuration, Description
and Operation).
If there have been no recent service actions, INSTALL a new module
to correct the failure to retain configuration data. REFER to: Interior
Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).
U2200:00 Control Module CHECK the vehicle service history for recent service actions related
Configuration Memory to this module. This DTC sets due to incomplete or incorrect
Corrupt: No Sub Type Programmable Module Installation (PMI) procedures. If there have
Information been recent service actions with this module, REPEAT the
Programmable Module Installation (PMI) procedure as directed by
the diagnostic scan tool.
REFER to: Module Configuration - System Operation and
Component Description (418-01 Module Configuration, Description
and Operation).
If there have been no recent service actions, INSTALL a new module
to correct the failure to retain configuration data. REFER to: Interior
Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).
U3000:42 Control Module: General ADDRESS all other IPMA DTCs. If this DTC is still present AFTER
Memory Failure all other Diagnostic Trouble Codes (DTCs) have been addressed,
INSTALL a new interior mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors,
Removal and Installation).
U3000:49 Control Module: Internal The IPMA has permanently disabled an output because an
Electronic Failure excessive current draw has occurred more times than the module
can withstand. ADDRESS all other IPMA Diagnostic Trouble Codes

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(DTCs). If this DTC is still present AFTER all other IPMA Diagnostic
Trouble Codes (DTCs) have been addressed, INSTALL a new
interior mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors,
Removal and Installation).
U3000:93 Control Module: No ADDRESS all other IPMA Diagnostic Trouble Codes (DTCs). If this
Operation DTC is still present AFTER all other IPMA Diagnostic Trouble Codes
(DTCs) have been addressed, INSTALL a new interior mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors,
Removal and Installation).
U3000:96 Control Module: ADDRESS all other IPMA Diagnostic Trouble Codes (DTCs). AFTER
Component Internal all other IPMA Diagnostic Trouble Codes (DTCs) have been
Failure addressed, INSTALL a new interior mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors,
Removal and Installation).

Symptom Chart(s)

Symptom Chart: Rear View Mirrors - Exterior

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

NOTE: Clean the entire mirror assembly and glass to assist in verification of the customer concern and/or
impact damage. Do not clean any mirror glass or housing with an ice scraper, razor blade, abrasive pad,
harsh chemicals or petroleum based cleaning products, as these may damage the mirror glass and/or
housing.

Condition Possible Sources Action

The exterior mirror(s) fold Mirror structural bracket is INSPECT the mirror for structural damage. If
inward due to wind pressure damaged necessary, INSTALL a new mirror.
REFER to: Exterior Mirror (501-09 Rear View
Mirrors, Removal and Installation).
Both exterior mirrors are z Wiring, terminals or z VERIFY that all power windows can be
inoperative connectors operated normally from the LH front
z Exterior mirror control window control switch.
switch (integral to the z If all power windows operate normally
LH front window from the LH front window control switch,
control switch) INSTALL a new LH front window control
z DDM switch.
REFER to: Front Door Window Control
Switch (501-11 Glass, Frames and
Mechanisms, Removal and Installation).
z If all power window do not operate
normally from the LH front window
control switch, DIAGNOSE the power
windows before continuing diagnostics
of the exterior mirrors.
REFER to: Glass, Frames and
Mechanisms (501-11 Glass, Frames

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and Mechanisms, Diagnosis and

Testing).
The LH exterior mirror is Refer to the Pinpoint Test z If the vehicle is equipped with memory
inoperative mirrors, GO to Pinpoint Test C
z If the vehicle is not equipped with
memory mirrors, GO to Pinpoint Test A
The LH exterior mirror does Refer to the Pinpoint Test z If the vehicle is equipped with memory
not operate correctly in all mirrors, GO to Pinpoint Test C
directions z If the vehicle is not equipped with
memory mirrors, GO to Pinpoint Test A
The RH exterior mirror is Refer to the Pinpoint Test z If the vehicle is equipped with memory
inoperative mirrors, GO to Pinpoint Test D
z If the vehicle is not equipped with
memory mirrors, GO to Pinpoint Test B
The RH exterior mirror does Refer to the Pinpoint Test z If the vehicle is equipped with memory
not operate correctly in all mirrors, GO to Pinpoint Test D
directions z If the vehicle is not equipped with
memory mirrors, GO to Pinpoint Test B
One or both heated exterior Refer to the Pinpoint Test GO to Pinpoint Test E
mirrors is inoperative
The LH and RH heated Normal operation No action required, the system is operating
exterior mirrors do not correctly at this time.
defrost at the same rate
The LH auto-dimming Refer to the Pinpoint Test GO to Pinpoint Test F
exterior mirror is inoperative
or always in a darkened
state
The LH or RH exterior mirror Exterior mirror selection INSTALL a new left front window control
selection switch LED is switch switch.
inoperative (exterior mirror REFER to: Front Door Window Control Switch
selection switch functions (501-11 Glass, Frames and Mechanisms,
normally) Removal and Installation).
The puddle lamp in z Wiring, terminals or
inoperative or always on connectors REFER to: Interior Lighting (417-02 Interior
z Puddle lamp Lighting, Diagnosis and Testing).
z Door module
The exterior mirror turn z Wiring, terminals or
indicator is inoperative or connectors REFER to: Turn Signal and Hazard Lamps
always on z Turn indicator (417-01 Exterior Lighting, Diagnosis and
z Door module Testing).
The Blind Spot Information z Wiring, terminals or
System (BLIS)® indicator is connectors REFER to: Blind Spot Information System
inoperative and always on z Exterior mirror glass (419-04 Side and Rear Vision, Diagnosis and
z Door module Testing).

Symptom Chart: Rear View Mirrors - Interior

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

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NOTE: Clean the entire mirror assembly and glass to assist in verification of the customer concern and/or
impact damage. Do not clean any mirror glass or housing with an ice scraper, razor blade, abrasive pad,
harsh chemicals or petroleum based cleaning products, as these may damage the mirror glass and/or
housing.

Condition Possible Sources Action

The interior mirror is blemished Interior mirror glass/housing CLEAN the affected interior
is dirty mirror surface
The interior auto-dimming mirror does not Refer to the Pinpoint Test GO to Pinpoint Test G
operate correctly

Symptom Chart: Rear View Mirrors - Noise, Vibration and Harshness (NVH)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

NOTE: Clean the entire mirror assembly and glass to assist in verification of the customer concern and/or
impact damage. Do not clean any mirror glass or housing with an ice scraper, razor blade, abrasive pad,
harsh chemicals or petroleum based cleaning products, as these may damage the mirror glass and/or
housing.

Condition Possible Sources Action

Exterior z Exterior mirror TIGHTEN the exterior mirror mounting nuts.
mirror mounting nuts loose REFER to: Exterior Mirror (501-09 Rear View Mirrors,
housing Removal and Installation).
vibrates or is
z Aftermarket air If possible, REMOVE the aftermarket parts and ROAD TEST
loose
deflector/stone the vehicle. If the concern is no longer present, ADVISE the
shields customer that the aftermarket components were causing the
undesired vibration.
Exterior z Exterior mirror motor PRESS the center of the exterior mirror glass up, down, left
mirror glass mounting screws and right to make sure that the exterior mirror glass is seated
vibrates or is loose correctly. If the exterior mirror glass is still loose, REMOVE the
loose z Exterior mirror glass exterior mirror glass. INSPECT the exterior mirror backing
loose plate for damage. INSPECT the exterior mirror motor mounting
screws and TIGHTEN if necessary. If the exterior mirror
backing plate is damaged, INSTALL a new exterior mirror
glass.
REFER to: Exterior Mirror (501-09 Rear View Mirrors,
Removal and Installation).
Wind noise Foam gasket between VERIFY the gasket is in good condition. If necessary,
exterior mirror housing and REPOSITION the gasket between the exterior mirror housing
door is misaligned or and the door or REPAIR the foam gasket as necessary. The
damaged foam gasket is not serviceable and if it cannot be repaired,
INSTALL a new exterior mirror.
REFER to: Exterior Mirror (501-09 Rear View Mirrors,
Removal and Installation).

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Exterior mirror is not VERIFY there are no gaps between the exterior mirror and the
correctly fitted to the door door. If necessary, LOOSEN the exterior mirror nuts and
REPOSITION the exterior mirror as necessary.
Exterior mirror impact INSPECT the exterior mirror to ensure that there is no damage
damage to the housing or glass.
The interior Interior mirror mounting If the mirror is still on the windshield, do not remove.
mirror loose ATTEMPT to fully seat the mirror first. If the mirror is still loose
vibrates or is or vibrates, REMOVE and REINSTALL the mirror. If the
loose condition still exists, INSTALL a new interior mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View
Mirrors, Removal and Installation).

Pinpoint Tests

The LH Exterior Mirror Is Inoperative Or Does Not Operate Correctly In One Or More Direction(s) (Non-
Memory)

Refer to Wiring Diagrams Cell 124 for schematic and connector information.

Normal Operation and Fault Conditions

The DDM supplies voltage and ground to the LH exterior mirror motors based on input provided by the
exterior mirror control switch. The DDM is capable of storing DTCs for the LH exterior mirror motor circuits
when a concern exists.

Possible Sources

z Wiring, terminals or connectors

z Exterior mirror control switch
z Exterior mirror motor
z Exterior mirror
z DDM

Visual Inspection and Diagnostic Pre-Checks

Inspect BCM fuse 25 (30A).

DTC Description Fault Trigger Conditions

B1C09:11 Driver Left/Right Mirror Motor: This continuous and on-demand DTC sets if the DDM detects a
Circuit Short To Ground higher than expected current draw when voltage is applied to the
horizontal mirror motor circuit.
B1C09:15 Driver Left/Right Mirror Motor: This continuous and on-demand DTC sets if the DDM detects a
Circuit Short To Battery Or lower than expected current draw when voltage is applied to the
Open horizontal mirror motor circuit.
B1C10:11 Driver Up/Down Mirror Motor: This continuous and on-demand DTC sets if the DDM detects a
Circuit Short To Ground higher than expected current draw when voltage is applied to the
vertical motor circuit.

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B1C10:15 Driver Up/Down Mirror Motor: This continuous and on-demand DTC sets if the DDM detects a
Circuit Short To Battery Or lower than expected current draw when voltage is applied to the
Open vertical motor circuit.

PINPOINT TEST A : THE LH (LEFT-HAND) EXTERIOR MIRROR IS INOPERATIVE OR DOES NOT

OPERATE CORRECTLY IN ONE OR MORE DIRECTION(S) (NON-MEMORY)
A1 CHECK THE DRIVER DOOR MODULE (DDM) DIAGNOSTIC TROUBLE CODES (DTCS)
z Ignition ON.
z Using a diagnostic scan tool, perform the DDM self-test.

Are any Diagnostic Trouble Codes (DTCs) present?

Yes For DTC B1C09:11 or B1C09:15, GO to A8

For DTC B1C10:11 or B1C10:15, GO to A12
No GO to A2

A2 CHECK THE EXTERIOR MIRROR SELECTION SWITCH

z Using a diagnostic scan tool, monitor the MIR_SEL DDM PID.
z Operate the exterior mirror selection buttons to select the LH and then RH exterior mirrors.

Does the MIR_SEL DDM PID match the selector switch in both positions?

Yes GO to A3
No INSTALL a new left front window control switch.
REFER to: Front Door Window Control Switch (501-11 Glass, Frames and
Mechanisms, Removal and Installation).

A3 CHECK THE EXTERIOR MIRROR CONTROL SWITCH

z Using a diagnostic scan tool, monitor the PM_POS_SW DDM PID.
z Press the exterior mirror control switch in the left, right, up and down directions.

Does the PM_POS_SW DDM PID match the control switch in all directions?

Yes GO to A4
No INSTALL a new left front window control switch.
REFER to: Front Door Window Control Switch (501-11 Glass, Frames and
Mechanisms, Removal and Installation).

A4 CHECK THE LH (LEFT-HAND) MIRROR COMMON CIRCUIT FOR VOLTAGE AT THE LEFT
HAND (LH) EXTERIOR MIRROR

z Ignition OFF.
z Disconnect LH Exterior Mirror.
z Connect:

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Click to display connectors

Lead 1 Measurement / Action Lead 2
C516-4 Ground

z Ignition ON.
z Select the LH mirror on the exterior mirror selection switch.
z While monitoring the test light, press the exterior mirror control switch in the left and down directions.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the left
and down directions?

Yes GO to A17
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to A5
If the test light does not illuminate when the exterior mirror control switch is pressed in
the left and down directions, GO to A6

A5 CHECK THE COMMON CIRCUIT FOR A SHORT TO VOLTAGE AT THE LH (LEFT-HAND)

EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-4 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to A16

A6 CHECK THE COMMON CIRCUIT FOR AN OPEN BETWEEN THE LH (LEFT-HAND) EXTERIOR
MIRROR AND THE DDM (DRIVER DOOR MODULE)

z Ignition OFF.
z Disconnect DDM C501B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-4 C501B-17

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Is the resistance less than 3 ohms?

Yes GO to A7
No REPAIR the circuit.

A7 CHECK THE COMMON CIRCUIT FOR A SHORT TO GROUND AT THE LH (LEFT-HAND)

EXTERIOR MIRROR
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-4 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to A16
No REPAIR the circuit.

A8 CHECK FOR VOLTAGE TO THE HORIZONTAL MOTOR CIRCUIT AT THE LH (LEFT-HAND)

EXTERIOR MIRROR

z Ignition OFF.
z Disconnect LH Exterior Mirror.
z Connect a test light between:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C516-6 Ground

z Ignition ON.
z Select the LH mirror on the exterior mirror selection switch.
z Monitor the test light while pressing the exterior mirror control switch in the right direction.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the right
direction?

Yes GO to A17
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to A9
If the test light does not illuminate when the exterior mirror control switch is pressed in
the right direction, GO to A10

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A9 CHECK THE HORIZONTAL MIRROR CIRCUIT FOR A SHORT TO VOLTAGE AT THE LH

(LEFT-HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-6 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to A16

A10 CHECK THE HORIZONTAL MOTOR CIRCUIT FOR A SHORT TO GROUND AT THE LH
(LEFT-HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-6 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to A11
No REPAIR the circuit.

A11 CHECK THE HORIZONTAL MOTOR CIRCUIT FOR AN OPEN BETWEEN THE LH (LEFT-
HAND) EXTERIOR MIRROR AND THE DDM (DRIVER DOOR MODULE)
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-6 C501B-8

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Is the resistance less than 3 ohms?

Yes GO to A16
No REPAIR the circuit.

A12 CHECK FOR VOLTAGE TO THE VERTICAL MOTOR CIRCUIT AT THE LH (LEFT-HAND)
EXTERIOR MIRROR
z Ignition OFF.
z Disconnect LH Exterior Mirror.
z Connect a test light between:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C516-3 Ground

z Ignition ON.
z Select the LH mirror on the exterior mirror selection switch.
z Monitor the test light while pressing the exterior mirror control switch in the up direction.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the up
direction?

Yes GO to A17
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to A13
If the test light does not illuminate when the exterior mirror control switch is pressed in
the up direction, GO to A14

A13 CHECK THE VERTICAL MIRROR CIRCUIT FOR A SHORT TO VOLTAGE AT THE LH (LEFT-
HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-3 Ground

Is any voltage present?

Yes REPAIR the circuit.

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No GO to A16

A14 CHECK THE VERTICAL MOTOR CIRCUIT FOR A SHORT TO GROUND AT THE LH (LEFT-
HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-3 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to A15
No REPAIR the circuit.

A15 CHECK THE VERTICAL MOTOR CIRCUIT FOR AN OPEN BETWEEN THE LH (LEFT-HAND)
EXTERIOR MIRROR AND THE DDM (DRIVER DOOR MODULE)
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-3 C501B-7

Is the resistance less than 3 ohms?

Yes GO to A16
No REPAIR the circuit.

A16 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION

z Disconnect and inspect all DDM connectors.

z Repair:
z corrosion (install new connector or terminals - clean module pins)
z damaged or bent pins - install new terminals/pins
z pushed-out pins - install new pins as necessary

z Reconnect the DDM connectors and all previously disconnected exterior mirror system connectors.
Make sure all connectors seat and latch correctly.
z Operate the system to determine if the concern is still present.

Is the concern still present?

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Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists
for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no
Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules,
Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by
module connections. ADDRESS the root cause of any connector or pin issues.

A17 CHECK THE EXTERIOR MIRROR JUMPER HARNESS

z Inspect the exterior mirror jumper harness between the vehicle harness and the mirror motors for:
z open or short circuits
z damaged or pushed out pins
z corrosion

Is the harness OK?

Yes INSTALL a new exterior mirror motor.

REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).
No REPAIR the harness as necessary. If the harness cannot be repaired, INSTALL a new
exterior mirror.
REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).

The RH Exterior Mirror Is Inoperative Or Does Not Operate Correctly In One Or More Direction(s)
(Non-Memory)

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Refer to Wiring Diagrams Cell 124 for schematic and connector information.

Normal Operation and Fault Conditions

The PDM supplies voltage and ground to the RH exterior mirror motors based on input provided by the
exterior mirror control switch. The PDM is capable of storing DTCs for the RH exterior mirror motor circuits
when a concern exists.

Possible Sources

z Wiring, terminals or connectors

z Exterior mirror control switch
z Exterior mirror motor
z Exterior mirror
z PDM

Visual Inspection and Diagnostic Pre-Checks

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Inspect BCM fuse 26 (30A).

DTC Description Fault Trigger Conditions

B1C11:11 Passenger Left/Right Mirror This continuous and on-demand DTC sets if the PDM detects a
Motor: Circuit Short To Ground higher than expected current draw when voltage is applied to
the horizontal mirror motor circuit.
B1C11:15 Passenger Left/Right Mirror This continuous and on-demand DTC sets if the PDM detects a
Motor: Circuit Short To Battery lower than expected current draw when voltage is applied to
Or Open the horizontal mirror motor circuit.
B1C12:11 Passenger Up/Down Mirror This continuous and on-demand DTC sets if the PDM detects a
Motor: Circuit Short To Ground higher than expected current draw when voltage is applied to
the vertical motor circuit.
B1C12:15 Passenger Up/Down Mirror This continuous and on-demand DTC sets if the PDM detects a
Motor: Circuit Short To Battery lower than expected current draw when voltage is applied to
Or Open the vertical motor circuit.

PINPOINT TEST B : THE RH (RIGHT-HAND) EXTERIOR MIRROR IS INOPERATIVE OR DOES NOT

OPERATE CORRECTLY IN ONE OR MORE DIRECTION(S) (NON-MEMORY)
B1 CHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
z Ignition ON.
z Using a diagnostic scan tool, perform the PDM self-test.

Are any Diagnostic Trouble Codes (DTCs) present?

Yes For DTC B1C11:11 or B1C11:15, GO to B8

For DTC B1C12:11 or B1C12:15, GO to B12
No GO to B2

B2 CHECK THE EXTERIOR MIRROR SELECTION SWITCH

z Using a diagnostic scan tool, monitor the MIR_SEL DDM PID.
z Operate the exterior mirror selection buttons to select the LH and then RH exterior mirrors.

Does the MIR_SEL DDM PID match the selector switch in both positions?

Yes GO to B3
No INSTALL a new left front window control switch.
REFER to: Front Door Window Control Switch (501-11 Glass, Frames and
Mechanisms, Removal and Installation).

B3 CHECK THE EXTERIOR MIRROR CONTROL SWITCH

z Using a diagnostic scan tool, monitor the PM_POS_SW DDM PID.
z Press the exterior mirror control switch in the left, right, up and down directions.

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Does the PM_POS_SW DDM PID match the control switch in all directions?

Yes GO to B4
No INSTALL a new left front window control switch.
REFER to: Front Door Window Control Switch (501-11 Glass, Frames and
Mechanisms, Removal and Installation).

B4 CHECK THE MIRROR COMMON CIRCUIT FOR VOLTAGE AT THE RH (RIGHT-HAND)

EXTERIOR MIRROR
z Ignition OFF.
z Disconnect RH Exterior Mirror.
z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C601-4 Ground

z Ignition ON.
z Select the RH mirror on the exterior mirror selection switch.
z Monitor the test light while pressing the exterior mirror control switch in the left and down directions.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the left
and down directions?

Yes GO to B17
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to B5
If the test light does not illuminate when the exterior mirror control switch is pressed in
the left and down directions, GO to B6

B5 CHECK THE COMMON CIRCUIT FOR A SHORT TO VOLTAGE AT THE RH (RIGHT-HAND)

EXTERIOR MIRROR
z Ignition OFF.
z Disconnect PDM C652B.
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-4 Ground

Is any voltage present?

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Yes REPAIR the circuit.

No GO to B16

B6 CHECK THE COMMON CIRCUIT FOR AN OPEN BETWEEN THE RH (RIGHT-HAND)

EXTERIOR MIRROR AND THE PDM (PASSENGER DOOR MODULE)
z Ignition OFF.
z Disconnect PDM C652B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-4 C652B-17

Is the resistance less than 3 ohms?

Yes GO to B7
No REPAIR the circuit.

B7 CHECK THE COMMON CIRCUIT FOR A SHORT TO GROUND AT THE RH (RIGHT-HAND)

EXTERIOR MIRROR
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-4 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to B16
No REPAIR the circuit.

B8 CHECK FOR VOLTAGE TO THE HORIZONTAL MOTOR CIRCUIT AT THE RH (RIGHT-HAND)

EXTERIOR MIRROR
z Ignition OFF.
z Disconnect RH Exterior Mirror.
z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2

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C601-6 Ground

z Ignition ON.
z Select the RH mirror on the exterior mirror selection switch.
z Monitor the test light while pressing the exterior mirror control switch in the right direction.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the
right direction?

Yes GO to B17
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to B9
If the test light does not illuminate when the exterior mirror control switch is pressed in
the right direction, GO to B10

B9 CHECK THE HORIZONTAL MIRROR CIRCUIT FOR A SHORT TO VOLTAGE AT THE RH

(RIGHT-HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect PDM C652B.
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-6 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to B16

B10 CHECK THE HORIZONTAL MOTOR CIRCUIT FOR A SHORT TO GROUND AT THE RH
(RIGHT-HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect PDM C652B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-6 Ground

Is the resistance greater than 10,000 ohms?

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Yes GO to B11
No REPAIR the circuit.

B11 CHECK THE HORIZONTAL MOTOR CIRCUIT FOR AN OPEN BETWEEN THE RH (RIGHT-
HAND) EXTERIOR MIRROR AND THE PDM (PASSENGER DOOR MODULE)
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-6 C652B-8

Is the resistance less than 3 ohms?

Yes GO to B16
No REPAIR the circuit.

B12 CHECK FOR VOLTAGE TO THE VERTICAL MOTOR CIRCUIT AT THE RH (RIGHT-HAND)
EXTERIOR MIRROR
z Ignition OFF.
z Disconnect RH Exterior Mirror.
z Connect a test light between:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C601-3 Ground

z Ignition ON.
z Select the RH mirror on the exterior mirror selection switch.
z Monitor the test light while pressing the exterior mirror control switch in the up direction.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the up
direction?

Yes GO to B17
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to B13
If the test light does not illuminate when the exterior mirror control switch is pressed in
the up direction, GO to B14

B13 CHECK THE VERTICAL MIRROR CIRCUIT FOR A SHORT TO VOLTAGE AT THE RH
(RIGHT-HAND) EXTERIOR MIRROR

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z Disconnect PDM C652B.

z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-3 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to B16

B14 CHECK THE VERTICAL MOTOR CIRCUIT FOR A SHORT TO GROUND AT THE RH (RIGHT-
HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect PDM C652B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-3 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to B15
No REPAIR the circuit.

B15 CHECK THE VERTICAL MOTOR CIRCUIT FOR AN OPEN BETWEEN THE RH (RIGHT-
HAND) EXTERIOR MIRROR AND THE PDM (PASSENGER DOOR MODULE)
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-3 C652B-7

Is the resistance less than 3 ohms?

Yes GO to B16

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No REPAIR the circuit.

B16 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION

z Disconnect and inspect all PDM connectors.
z Repair:
z corrosion (install new connector or terminals - clean module pins)
z damaged or bent pins - install new terminals/pins
z pushed-out pins - install new pins as necessary

z Reconnect the PDM connectors and all previously disconnected exterior mirror system connectors.
Make sure all connectors seat and latch correctly.
z Operate the system to determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists
for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no
Technical Service Bulletins (TSBs) address this concern, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules,
Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by
module connections. ADDRESS the root cause of any connector or pin issues.

B17 CHECK THE EXTERIOR MIRROR JUMPER HARNESS

z Inspect the exterior mirror jumper harness between the vehicle harness and the mirror motors for:
z open or short circuits
z damaged or pushed out pins
z corrosion

Is the harness OK?

Yes INSTALL a new exterior mirror motor.

REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).
No REPAIR the harness as necessary. If the harness cannot be repaired, INSTALL a new
exterior mirror.
REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).

The LH Exterior Mirror Is Inoperative Or Does Not Operate Correctly In One Or More Direction(s)
(Memory)

Refer to Wiring Diagrams Cell 124 for schematic and connector information.

Normal Operation and Fault Conditions

The DDM supplies voltage and ground to the LH exterior mirror motors based on input provided by the
exterior mirror control switch. To support the memory function, the DDM supplies a 5 volt reference and
ground to the mirror motor potentiometers. The DDM monitors the feedback voltage from the horizontal and

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vertical potentiometers to determine the position of the LH mirror glass. The DDM is capable of storing
Diagnostic Trouble Codes (DTCs) for the LH exterior mirror motor drive and mirror position feedback circuits
when a concern exists.

Possible Sources

z Wiring, terminals or connectors

z Exterior mirror control switch
z Exterior mirror motor
z Exterior mirror
z DDM

Visual Inspection and Diagnostic Pre-Checks

Inspect BCM fuse 25 (30A).

DTC Description Fault Trigger Conditions

B1C09:11 Driver Left/Right Mirror Motor: This continuous and on-demand DTC sets if the DDM detects
Circuit Short To Ground a higher than expected current draw when voltage is applied
to the horizontal mirror motor circuit.
B1C09:15 Driver Left/Right Mirror Motor: This continuous and on-demand DTC sets if the DDM detects
Circuit Short To Battery Or Open a lower than expected current draw when voltage is applied to
the horizontal mirror motor circuit.
B1C10:11 Driver Up/Down Mirror Motor: This continuous and on-demand DTC sets if the DDM detects
Circuit Short To Ground a higher than expected current draw when voltage is applied
to the vertical motor circuit.
B1C10:15 Driver Up/Down Mirror Motor: This continuous and on-demand DTC sets if the DDM detects
Circuit Short To Battery Or Open a lower than expected current draw when voltage is applied to
the vertical motor circuit.
B1C13:11 Driver Up/Down Mirror Motor This continuous and on-demand DTC sets if the DDM detects
Feedback: Circuit Short To a short to ground on the vertical position feedback circuit.
Ground
B1C13:15 Driver Up/Down Mirror Motor This continuous and on-demand DTC sets if the DDM detects
Feedback: Circuit Short To a short to voltage or open on the vertical position feedback
Battery Or Open circuit.
B1C14:11 Driver Left/Right Mirror Motor This continuous and on-demand DTC sets if the DDM detects
Feedback: Circuit Short To a short to ground on the horizontal position feedback circuit.
Ground
B1C14:15 Driver Left/Right Mirror Motor This continuous and on-demand DTC sets if the DDM detects
Feedback: Circuit Short To a short to voltage or open on the horizontal position feedback
Battery Or Open circuit.
C1B15:11 Sensor Supply Voltage B: Circuit This continuous and on-demand DTC sets if the DDM detects
Short To Ground a short to ground on the LH exterior mirror position sensor
voltage supply circuit.
C1B15:15 Sensor Supply Voltage B: Circuit This continuous and on-demand DTC sets if the DDM detects
Short To Battery or Open a short to voltage or open on the LH exterior mirror position
sensor voltage supply circuit.

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PINPOINT TEST C : THE LH (LEFT-HAND) EXTERIOR MIRROR IS INOPERATIVE OR DOES NOT

OPERATE CORRECTLY IN ONE OR MORE DIRECTION(S) (MEMORY)
C1 CHECK THE DDM (DRIVER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
z Ignition ON.
z Using a diagnostic scan tool, perform the DDM self-test.

Are any Diagnostic Trouble Codes (DTCs) present?

Yes For Diagnostic Trouble Codes (DTCs) B1C09:11 or B1C09:15, GO to C15

For Diagnostic Trouble Codes (DTCs) B1C10:11 or B1C10:15, GO to C19
For Diagnostic Trouble Codes (DTCs) B1C13:11, B1C13:15, B1C14:11, B1C14:15,
C1B15:11, or C1B15:15, GO to C8
For all other DDM Diagnostic Trouble Codes (DTCs),
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and
Entry Systems, Diagnosis and Testing).
No GO to C2

C2 CHECK THE EXTERIOR MIRROR SELECTION SWITCH

z Using a diagnostic scan tool, monitor the MIR_SEL DDM PID.
z Operate the exterior mirror selection buttons to select the LH and then RH exterior mirrors.

Does the MIR_SEL DDM PID match the selector switch in both positions?

Yes GO to C3
No INSTALL a new left front window control switch.
REFER to: Front Door Window Control Switch (501-11 Glass, Frames and
Mechanisms, Removal and Installation).

C3 CHECK THE EXTERIOR MIRROR CONTROL SWITCH

z Using a diagnostic scan tool, monitor the PM_POS_SW DDM PID.
z Press the exterior mirror control switch in the left, right, up and down directions.

Does the PM_POS_SW DDM PID match the control switch in all directions?

Yes GO to C4
No INSTALL a new left front window control switch.
REFER to: Front Door Window Control Switch (501-11 Glass, Frames and
Mechanisms, Removal and Installation).

C4 CHECK THE LH (LEFT-HAND) MIRROR COMMON CIRCUIT FOR VOLTAGE AT THE LH

(LEFT-HAND) EXTERIOR MIRROR

z Ignition OFF.
z Disconnect LH Exterior Mirror.
z Connect a test light between:

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Click to display connectors

Lead 1 Measurement / Action Lead 2
C516-4 Ground

z Ignition ON.
z Select the LH mirror on the exterior mirror selection switch.
z Monitor the test light while pressing the exterior mirror control switch in the left and down directions.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the left
and down directions?

Yes GO to C24
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to C5
If the test light does not illuminate when the exterior mirror control switch is pressed in
the left and down directions, GO to C6

C5 CHECK THE COMMON CIRCUIT FOR A SHORT TO VOLTAGE AT THE LH (LEFT-HAND)

EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-4 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to C23

C6 CHECK THE COMMON CIRCUIT FOR AN OPEN BETWEEN THE LH (LEFT-HAND) EXTERIOR
MIRROR AND THE DDM (DRIVER DOOR MODULE)

z Ignition OFF.
z Disconnect DDM C501B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-4 C501B-17

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Is the resistance less than 3 ohms?

Yes GO to C7
No REPAIR the circuit.

C7 CHECK THE COMMON CIRCUIT FOR A SHORT TO GROUND AT THE LH (LEFT-HAND)

EXTERIOR MIRROR
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-4 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to C23
No REPAIR the circuit.

C8 CHECK THE POSITION SENSOR CIRCUITS FOR A SHORT TO GROUND AT THE LH (LEFT-
HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect LH Exterior Mirror.
z Disconnect DDM C501B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-12 Ground
C516-13 Ground
C516-14 Ground

Are the resistances greater than 10,000 ohms?

Yes GO to C9
No REPAIR the affected circuit.

C9 CHECK THE POSITION SENSOR CIRCUITS FOR AN OPEN BETWEEN THE LH (LEFT-HAND)

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EXTERIOR MIRROR AND THE DDM (DRIVER DOOR MODULE)

z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-12 C501B-5
C516-13 C501B-6
C516-14 C501B-16
C516-15 C501B-15

Are the resistances less than 3 ohms?

Yes GO to C10
No REPAIR the affected circuit.

C10 CHECK THE POSITION SENSOR CIRCUITS FOR A SHORT TO VOLTAGE

z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-12 Ground
C516-13 Ground
C516-14 Ground
C516-15 Ground

Is any voltage present?

Yes REPAIR the affected circuit.

No GO to C11

C11 CHECK THE MIRROR POSITION SENSOR REFERENCE VOLTAGE AT THE LH (LEFT-
HAND) EXTERIOR MIRROR
z Ignition OFF.
z Connect DDM C501B.
z Ignition ON.
z Measure:

Click to display connectors

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Positive Lead Measurement / Action Negative Lead

C516-12 C516-15

Is the voltage approximately 5 volts?

Yes GO to C13
No GO to C23

C12 CHECK THE DDM (DRIVER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) WITH
THE LH (LEFT-HAND) EXTERIOR MIRROR DISCONNECTED
z Ignition ON.
z Using a diagnostic scan tool, clear the DDM Diagnostic Trouble Codes (DTCs).
z Perform the DDM self-test.

Is DTC B1B13:11 or B1B14:11 present?

Yes GO to C23
No GO to C13

C13 CHECK THE DDM (DRIVER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) WITH
THE HORIZONTAL POSITION SENSOR FEEDBACK CIRCUIT SHORTED TO GROUND
z Ignition OFF.
z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C516-13 C516-15

z Ignition ON.
z Using a diagnostic scan tool, clear the DDM Diagnostic Trouble Codes (DTCs).
z Perform the DDM self-test.

Is DTC B1C14:11 present?

Yes REMOVE the fused jumper wire. GO to C14

No REMOVE the fused jumper wire. GO to C23

C14 CHECK THE DDM (DRIVER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) WITH
THE VERTICAL POSITION SENSOR FEEDBACK CIRCUIT SHORTED TO GROUND

z Ignition OFF.
z Connect:

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Click to display connectors

Lead 1 Measurement / Action Lead 2
C516-14 C516-15

z Ignition ON.
z Using a diagnostic scan tool, clear the DDM Diagnostic Trouble Codes (DTCs).
z Perform the DDM self-test.

Is DTC B1C13:11 present?

Yes REMOVE the fused jumper wire. GO to C15

No REMOVE the fused jumper wire. GO to C23

C15 CHECK FOR VOLTAGE TO THE HORIZONTAL MOTOR CIRCUIT AT THE LH (LEFT-HAND)
EXTERIOR MIRROR
z Ignition OFF.
z Disconnect LH Exterior Mirror.
z Connect a test light between:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C516-6 Ground

z Ignition ON.
z Select the LH mirror on the exterior mirror selection switch.
z Monitor the test light while pressing the exterior mirror control switch in the right direction.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the
right direction?

Yes GO to C24
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to C16
If the test light does not illuminate when the exterior mirror control switch is pressed in
the right direction, GO to C17

C16 CHECK THE HORIZONTAL MIRROR CIRCUIT FOR A SHORT TO VOLTAGE AT THE LH
(LEFT-HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Ignition ON.
z Measure:

Click to display connectors

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Positive Lead Measurement / Action Negative Lead

C516-6 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to C23

C17 CHECK THE HORIZONTAL MOTOR CIRCUIT FOR A SHORT TO GROUND AT THE LH
(LEFT-HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-6 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to C18
No REPAIR the circuit.

C18 CHECK THE HORIZONTAL MOTOR CIRCUIT FOR AN OPEN BETWEEN THE LH (LEFT-
HAND) EXTERIOR MIRROR AND THE DDM (DRIVER DOOR MODULE)
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-6 C501B-8

Is the resistance less than 3 ohms?

Yes GO to C23
No REPAIR the circuit.

C19 CHECK FOR VOLTAGE TO THE VERTICAL MOTOR CIRCUIT AT THE LH (LEFT-HAND)
EXTERIOR MIRROR

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z Disconnect LH Exterior Mirror.

z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C516-3 Ground

z Ignition ON.
z Select the LH mirror on the exterior mirror selection switch.
z Monitor the test light while pressing the exterior mirror control switch in the up direction.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the up
direction?

Yes GO to C24
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to C20
If the test light does not illuminate when the exterior mirror control switch is pressed in
the up direction, GO to C21

C20 CHECK THE VERTICAL MIRROR CIRCUIT FOR A SHORT TO VOLTAGE AT THE LH (LEFT-
HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-3 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to C23

C21 CHECK THE VERTICAL MOTOR CIRCUIT FOR A SHORT TO GROUND AT THE LH (LEFT-
HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B.
z Measure the resistance between:

Click to display connectors

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Positive Lead Measurement / Action Negative Lead

C516-3 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to C22
No REPAIR the circuit.

C22 CHECK THE VERTICAL MOTOR CIRCUIT FOR AN OPEN BETWEEN THE LH (LEFT-HAND)
EXTERIOR MIRROR AND THE DDM (DRIVER DOOR MODULE)
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-3 C501B-7

Is the resistance less than 3 ohms?

Yes GO to C23
No REPAIR the circuit.

C23 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION

z Disconnect and inspect all DDM connectors.
z Repair:
z corrosion (install new connector or terminals - clean module pins)
z damaged or bent pins - install new terminals/pins
z pushed-out pins - install new pins as necessary

z Reconnect the DDM connectors and all previously disconnected exterior mirror system connectors.
Make sure all connectors seat and latch correctly.
z Operate the system to determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists
for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no
Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules,
Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by
module connections. ADDRESS the root cause of any connector or pin issues.

C24 CHECK THE EXTERIOR MIRROR JUMPER HARNESS

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z Inspect the exterior mirror jumper harness between the vehicle harness and the mirror motors for:
z open or short circuits
z damaged or pushed out pins
z corrosion

Is the harness OK?

Yes INSTALL a new exterior mirror motor.

REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).
No REPAIR the harness as necessary. If the harness cannot be repaired, INSTALL a new
exterior mirror.
REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).

The RH Exterior Mirror Is Inoperative Or Does Not Operate Correctly In One Or More Direction(s)
(Memory)

Refer to Wiring Diagrams Cell 124 for schematic and connector information.

Normal Operation and Fault Conditions

The PDM supplies voltage and ground to the RH exterior mirror motors based on input provided by the
exterior mirror control switch. To support the memory function, the PDM supplies a 5 volt reference and
ground to the mirror motor potentiometers. The PDM monitors the feedback voltage from the horizontal and
vertical potentiometers to determine the position of the RH mirror glass. The PDM is capable of storing
Diagnostic Trouble Codes (DTCs) for the RH exterior mirror motor drive and mirror position feedback circuits
when a problem exists.

Possible Sources

z Wiring, terminals or connectors

z Exterior mirror control switch
z Exterior mirror motor
z Exterior mirror
z PDM

Visual Inspection and Diagnostic Pre-Checks

Inspect BCM fuse 26 (30A).

DTC Description Fault Trigger Conditions

B1C11:11 Passenger Left/Right Mirror This continuous and on-demand DTC sets if the PDM
Motor: Circuit Short To Ground detects a higher than expected current draw when voltage is
applied to the horizontal mirror motor circuit.
B1C11:15 Passenger Left/Right Mirror This continuous and on-demand DTC sets if the PDM
Motor: Circuit Short To Battery Or detects a lower than expected current draw when voltage is
Open applied to the horizontal mirror motor circuit.

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B1C12:11 Passenger Up/Down Mirror This continuous and on-demand DTC sets if the PDM
Motor: Circuit Short To Ground detects a higher than expected current draw when voltage is
applied to the vertical motor circuit.
B1C12:15 Passenger Up/Down Mirror This continuous and on-demand DTC sets if the PDM
Motor: Circuit Short To Battery Or detects a lower than expected current draw when voltage is
Open applied to the vertical motor circuit.
B1C15:11 Passenger Up/Down Mirror Motor This continuous and on-demand DTC sets if the PDM
Feedback: Circuit Short To detects a short to ground on the vertical position feedback
Ground circuit.
B1C15:15 Passenger Up/Down Mirror Motor This continuous and on-demand DTC sets if the PDM
Feedback: Circuit Short To detects a short to voltage or open on the vertical position
Battery Or Open feedback circuit.
B1C16:11 Passenger Left/Right Mirror This continuous and on-demand DTC sets if the PDM
Motor Feedback: Circuit Short To detects a short to ground on the horizontal position feedback
Ground circuit.
B1C16:15 Passenger Left/Right Mirror This continuous and on-demand DTC sets if the PDM
Motor Feedback: Circuit Short To detects a short to voltage or open on the horizontal position
Battery Or Open feedback circuit.
C1B15:11 Sensor Supply Voltage B: Circuit This continuous and on-demand DTC sets if the PDM
Short To Ground detects a short to ground on the RH exterior mirror position
sensor voltage supply circuit.
C1B15:15 Sensor Supply Voltage B: Circuit This continuous and on-demand DTC sets if the PDM
Short To Battery or Open detects a short to voltage or open on the RH exterior mirror
position sensor voltage supply circuit.

PINPOINT TEST D : THE RH (RIGHT-HAND) EXTERIOR MIRROR IS INOPERATIVE OR DOES NOT

OPERATE IN ONE OR MORE DIRECTION(S) (MEMORY)
D1 CHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
z Ignition ON.
z Using a diagnostic scan tool, perform the PDM self-test.

Are any DTCs present?

Yes For DTCs B1C11:11 or B1C11:15, GO to D15

For DTCs B1C12:11 or B1C12:15, GO to D19
For DTCs B1C15:11, B1C15:15, B1C16:11, B1C16:15, C1B15:11, or C1B15:15, GO
to D8
For all other PDM Diagnostic Trouble Codes (DTCs), REFER to the PDM DTC chart
in this section.
No GO to D2

D2 CHECK THE EXTERIOR MIRROR SELECTION SWITCH

z Using a diagnostic scan tool, monitor the MIR_SEL DDM PID.
z Operate the exterior mirror selection buttons to select the LH and then RH exterior mirrors.

Does the MIR_SEL DDM PID match the selector switch in both positions?

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Yes GO to D3
No INSTALL a new left front window control switch.
REFER to: Front Door Window Control Switch (501-11 Glass, Frames and
Mechanisms, Removal and Installation).

D3 CHECK THE EXTERIOR MIRROR CONTROL SWITCH

z Using a diagnostic scan tool, monitor the PM_POS_SW DDM PID.
z Press the exterior mirror control switch in the left, right, up and down directions.

Does the PM_POS_SW DDM PID match the control switch in all directions?

Yes GO to D4
No INSTALL a new left front window control switch.
REFER to: Front Door Window Control Switch (501-11 Glass, Frames and
Mechanisms, Removal and Installation).

D4 CHECK THE RH (RIGHT-HAND) MIRROR COMMON CIRCUIT FOR VOLTAGE AT THE RH

(RIGHT-HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect RH Exterior Mirror.
z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C601-4 Ground

z Ignition ON.
z Select the RH mirror on the exterior mirror selection switch.
z While pressing the exterior mirror control switch in the left and down directions, monitor the test light.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the left
and down directions?

Yes GO to D24
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to D5
If the test light does not illuminate when the exterior mirror control switch is pressed in
the left and down directions, GO to D6

D5 CHECK THE COMMON CIRCUIT FOR A SHORT TO VOLTAGE AT THE RH (RIGHT-HAND)

EXTERIOR MIRROR

z Ignition OFF.
z Disconnect PDM C652B.
z Ignition ON.

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z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-4 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to D23

D6 CHECK THE COMMON CIRCUIT FOR AN OPEN BETWEEN THE RH (RIGHT-HAND)

EXTERIOR MIRROR AND THE PDM (PASSENGER DOOR MODULE)
z Ignition OFF.
z Disconnect PDM C652B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-4 C652B-17

Is the resistance less than 3 ohms?

Yes GO to D7
No REPAIR the circuit.

D7 CHECK THE COMMON CIRCUIT FOR A SHORT TO GROUND AT THE RH (RIGHT-HAND)

EXTERIOR MIRROR
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-4 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to D23
No REPAIR the circuit.

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RH (RIGHT-HAND) EXTERIOR MIRROR

z Ignition OFF.
z Disconnect RH Exterior Mirror.
z Disconnect DDM C501B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-12 Ground
C601-13 Ground
C601-14 Ground

Are the resistances greater than 10,000 ohms?

Yes GO to D9
No REPAIR the affected circuit.

D9 CHECK THE MIRROR MOTOR FEEDBACK CIRCUITS FOR AN OPEN BETWEEN THE RH
(RIGHT-HAND) EXTERIOR MIRROR AND THE PDM (PASSENGER DOOR MODULE)
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-12 C652B-5
C601-13 C652B-6
C601-14 C652B-16
C601-15 C652B-15

Are the resistances less than 3 ohms?

Yes GO to D10
No REPAIR the affected circuit.

D10 CHECK THE MIRROR MOTOR FEEDBACK CIRCUITS FOR A SHORT TO VOLTAGE
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead

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C601-12 Ground
C601-13 Ground
C601-14 Ground
C601-15 Ground

Is any voltage present?

Yes REPAIR the affected circuit.

No GO to D11

D11 CHECK THE MIRROR MOTOR FEEDBACK REFERENCE VOLTAGE AT THE RIGHT HAND
(RH) EXTERIOR MIRROR
z Ignition OFF.
z Connect PDM C652B.
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-12 Ground

Is the voltage approximately 5 volts?

Yes GO to D12
No GO to D23

D12 CHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
WITH THE RH (RIGHT-HAND) EXTERIOR MIRROR DISCONNECTED
z Ignition ON.
z Using a diagnostic scan tool, clear the PDM Diagnostic Trouble Codes (DTCs).
z Perform the PDM self-test.

Is DTC B1B15:11 or B1B16:11 present?

Yes GO to D23
No GO to D13

D13 CHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
WITH THE HORIZONTAL POSITION SENSOR FEEDBACK CIRCUIT SHORTED TO GROUND

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z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C601-13 C601-15

z Ignition ON.
z Using a diagnostic scan tool, clear the PDM Diagnostic Trouble Codes (DTCs).
z Perform the PDM self-test.

Is DTC B1C16:11 present?

Yes REMOVE the fused jumper wire. GO to D14

No REMOVE the fused jumper wire. GO to D23

D14 CHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
WITH THE VERTICAL POSITION SENSOR FEEDBACK CIRCUIT SHORTED TO GROUND
z Ignition OFF.
z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C601-14 C601-15

z Ignition ON.
z Using a diagnostic scan tool, clear the PDM Diagnostic Trouble Codes (DTCs).
z Perform the PDM self-test.

Is DTC B1C15:11 present?

Yes REMOVE the fused jumper wire. GO to D15

No REMOVE the fused jumper wire. GO to D23

D15 CHECK FOR VOLTAGE TO THE HORIZONTAL MOTOR CIRCUIT AT THE RH (RIGHT-HAND)
EXTERIOR MIRROR

z Ignition OFF.
z Disconnect RH Exterior Mirror.
z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C601-6 Ground

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z Ignition ON.
z Select the RH mirror on the exterior mirror selection switch.
z While pressing the exterior mirror control switch in the right direction, monitor the test light.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the
right direction?

Yes GO to D24
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to D16
If the test light does not illuminate when the exterior mirror control switch is pressed in
the right direction, GO to D17

D16 CHECK THE HORIZONTAL MIRROR CIRCUIT FOR A SHORT TO VOLTAGE AT THE RH
(RIGHT-HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect PDM C652B.
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-6 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to D23

D17 CHECK THE HORIZONTAL MOTOR CIRCUIT FOR A SHORT TO GROUND AT THE RH
(RIGHT-HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect PDM C652B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-6 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to D18

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No REPAIR the circuit.

D18 CHECK THE HORIZONTAL MOTOR CIRCUIT FOR AN OPEN BETWEEN THE RH (RIGHT-
HAND) EXTERIOR MIRROR AND THE PDM (PASSENGER DOOR MODULE)
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-6 C652B-8

Is the resistance less than 3 ohms?

Yes GO to D23
No REPAIR the circuit.

D19 CHECK FOR VOLTAGE TO THE VERTICAL MOTOR CIRCUIT AT THE RH (RIGHT-HAND)
EXTERIOR MIRROR
z Ignition OFF.
z Disconnect RH Exterior Mirror.
z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C601-3 Ground

z Ignition ON.
z Select the RH mirror on the exterior mirror selection switch.
z While pressing the exterior mirror control switch in the up direction, monitor the test light.

Does the test light illuminate ONLY when the exterior mirror control switch is pressed in the up
direction?

Yes GO to D24
No If the test light is illuminated when the exterior mirror control switch is not pressed in
any direction, GO to D20
If the test light does not illuminate when the exterior mirror control switch is pressed in
the up direction, GO to D21

D20 CHECK THE VERTICAL MIRROR CIRCUIT FOR A SHORT TO VOLTAGE AT THE RH
(RIGHT-HAND) EXTERIOR MIRROR

z Ignition OFF.
z Disconnect PDM C652B.

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z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-3 Ground

Is any voltage present?

Yes REPAIR the circuit.

No GO to D23

D21 CHECK THE VERTICAL MOTOR CIRCUIT FOR A SHORT TO GROUND AT THE RH (RIGHT-
HAND) EXTERIOR MIRROR
z Ignition OFF.
z Disconnect PDM C652B.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-3 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to D22
No REPAIR the circuit.

D22 CHECK THE VERTICAL MOTOR CIRCUIT FOR AN OPEN BETWEEN THE RH (RIGHT-
HAND) EXTERIOR MIRROR AND THE PDM (PASSENGER DOOR MODULE)
z Measure the resistance between:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C601-3 C652B-7

Is the resistance less than 3 ohms?

Yes GO to D23
No REPAIR the circuit.

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D23 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION

z Disconnect and inspect all PDM connectors.
z Repair:
z corrosion (install new connector or terminals - clean module pins)
z damaged or bent pins - install new terminals/pins
z pushed-out pins - install new pins as necessary

z Reconnect the PDM connectors and all previously disconnected exterior mirror system connectors.
Make sure all connectors seat and latch correctly.
z Operate the system to determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists
for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no
Technical Service Bulletins (TSBs) address this concern, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules,
Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by
module connections. ADDRESS the root cause of any connector or pin issues.

D24 CHECK THE EXTERIOR MIRROR JUMPER HARNESS

z Inspect the exterior mirror jumper harness between the vehicle harness and the mirror motors for:
z open or short circuits
z damaged or pushed out pins
z corrosion

Is the harness OK?

Yes INSTALL a new exterior mirror motor.

REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).
No REPAIR the harness as necessary. If the harness cannot be repaired, INSTALL a new
exterior mirror.
REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).

One Or Both Heated Exterior Mirrors Is Inoperative Or Always On

Refer to Wiring Diagrams Cell 124 for schematic and connector information.

Normal Operation and Fault Conditions

The DDM supplies voltage and ground to the LH exterior mirror heater circuits and the PDM supplies voltage
and ground to the RH exterior mirror heater circuits when the exterior mirror heaters are commanded on by
the FCIM.

Possible Sources

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z Wiring, terminals or connectors

z Exterior mirror glass
z Exterior mirror
z Door module

DTC Description Fault Trigger Conditions

B1163:11 Left Mirror Heater Output: This continuous and on-demand DTC sets if the DDM detects a
Circuit Short To Ground higher than expected current draw when voltage is applied to the
LH exterior mirror heater circuit.
B1163:15 Left Mirror Heater Output: This continuous and on-demand DTC sets if the DDM detects a
Circuit Short To Battery Or lower than expected current draw when voltage is applied to the
Open LH exterior mirror heater circuit.
B1164:11 Right Mirror Heater Output: This continuous and on-demand DTC sets if the PDM detects a
Circuit Short To Ground higher than expected current draw when voltage is applied to the
RH exterior mirror heater circuit.
B1C10:15 Right Mirror Heater Output: This continuous and on-demand DTC sets if the PDM detects a
Circuit Short To Battery Or lower than expected current draw when voltage is applied to the
Open RH exterior mirror heater circuit.

PINPOINT TEST E : ONE OR BOTH HEATED EXTERIOR MIRRORS IS INOPERATIVE OR ALWAYS

ON
E1 CHECK THE DDM (DRIVER DOOR MODULE) OR PDM (PASSENGER DOOR MODULE)
DIAGNOSTIC TROUBLE CODES (DTCS)
z Ignition ON.
z Using a diagnostic scan tool, perform the DDM ( LH heated exterior mirror inoperative) or PDM ( RH
heated exterior mirror is inoperative) self-test.

Are any Diagnostic Trouble Codes (DTCs) present?

Yes For DDM DTC B1163:11 or PDM DTC B1164:11, GO to E7

For DDM DTC B1163:15 or PDM DTC B1164:15, GO to E3
For all other DDM or PDM Diagnostic Trouble Codes (DTCs),
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and
Entry Systems, Diagnosis and Testing).
No GO to E2

E2 VERIFY THE OPERATION OF THE REAR WINDOW DEFROST SYSTEM

z Start the engine.
z With the engine running, activate the rear window defrost.
z Using an infrared temperature gun or equivalent, measure the temperature of the rear window for
approximately 30 seconds, noting changes in temperature.

Did the temperature of the rear window glass rise?

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Yes GO to E3
No DIAGNOSE the rear window defrost system prior to continuing diagnostics for the
heated exterior mirrors.
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms,
Diagnosis and Testing).

E3 CHECK THE EXTERIOR MIRROR HEATER OUTPUT VOLTAGE AT THE INOPERATIVE

EXTERIOR MIRROR
z Ignition OFF.
z Disconnect inoperative exterior mirror.
z Start the engine.
z Connect a test light between:

Click to display connectors

LH Exterior Mirror

Lead 1 Measurement / Action Lead 2

C516-1 C516-8

Click to display connectors

RH Exterior Mirror

Lead 1 Measurement / Action Lead 2

C601-1 C601-8

z With the engine running, activate the rear window defrost.

Does the test light illuminate only when the rear window defrost is activated?

Yes GO to E11
No If the test light is illuminated at all times, GO to E4
If the test light does not illuminate, GO to E5

E4 CHECK THE HEATER CIRCUIT FOR A SHORT TO VOLTAGE AT THE EXTERIOR MIRROR

z Ignition OFF.
z Disconnect DDM C501B or PDM C652B.
z Ignition ON.
z Measure:

Click to display connectors

LH Exterior Mirror

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Positive Lead Measurement / Action Negative Lead

C516-1 Ground

Click to display connectors

RH Exterior Mirror

Positive Lead Measurement / Action Negative Lead

C601-1 Ground

Is any voltage present?

Yes REPAIR the circuit.

No For the LH mirror, GO to E10
For the RH mirror, GO to E9

E5 CHECK FOR VOLTAGE TO THE HEATER CIRCUIT AT THE EXTERIOR MIRROR

z Turn the rear window defrost off.
z Connect a test light between:

Click to display connectors

LH Exterior Mirror

Lead 1 Measurement / Action Lead 2

C516-1 Ground

Click to display connectors

RH Exterior Mirror

Lead 1 Measurement / Action Lead 2

C601-1 Ground

z With the engine running, activate the rear window defrost.

Does the test light illuminate?

Yes For the LH exterior mirror, REPAIR circuit GD382.

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For the RH exterior mirror, REPAIR circuit GD383.

No GO to E6

E6 CHECK FOR AN OPEN IN THE HEATER CIRCUIT BETWEEN THE MIRROR AND THE DOOR
MODULE
z Ignition OFF.
z Disconnect DDM C501B or PDM C652B.
z Measure:

Click to display connectors

LH Exterior Mirror

Positive Lead Measurement / Action Negative Lead

C516-1 C501B-20

Click to display connectors

RH Exterior Mirror

Positive Lead Measurement / Action Negative Lead

C601-1 C652B-20

Is the resistance less than 3 ohms?

Yes For the LH mirror, GO to E10

For the RH mirror, GO to E9
No REPAIR the affected circuit.

E7 CHECK THE HEATER CIRCUIT FOR A SHORT TO GROUND AT THE EXTERIOR MIRROR
z Ignition OFF.
z Disconnect DDM C501B or PDM C652B.
z Disconnect inoperative exterior mirror.
z Measure:

Click to display connectors

LH Exterior Mirror

Positive Lead Measurement / Action Negative Lead

C516-1 Ground

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Click to display connectors

RH Exterior Mirror

Positive Lead Measurement / Action Negative Lead

C601-1 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to E8
No REPAIR the circuit.

E8 CHECK THE DOOR MODULE DIAGNOSTIC TROUBLE CODES (DTCS) WITH THE EXTERIOR
MIRROR DISCONNECTED
z Connect DDM C501B or PDM C652B.
z Ignition ON.
z Using a scan tool, clear the DDM or PDM Diagnostic Trouble Codes (DTCs).

Is DDM DTC B1163:15 or PDM DTC B1164:15 present?

Yes GO to E11
No For the LH exterior mirror, GO to E10
For the RH exterior mirror, GO to E9

E9 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION

z Disconnect and inspect all PDM connectors.

z Repair:
z corrosion (install new connector or terminals - clean module pins)
z damaged or bent pins - install new terminals/pins
z pushed-out pins - install new pins as necessary

z Reconnect the PDM connectors and all previously disconnected exterior mirror system connectors.
Make sure all connectors seat and latch correctly.
z Operate the system to determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists
for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no
Technical Service Bulletins (TSBs) address this concern, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules,
Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by
module connections. ADDRESS the root cause of any connector or pin issues.

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E10 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION

z Disconnect and inspect all DDM connectors.
z Repair:
z corrosion (install new connector or terminals - clean module pins)
z damaged or bent pins - install new terminals/pins
z pushed-out pins - install new pins as necessary

z Reconnect the DDM connectors and all previously disconnected exterior mirror system connectors.
Make sure all connectors seat and latch correctly.
z Operate the system to determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists
for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no
Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules,
Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by
module connections. ADDRESS the root cause of any connector or pin issues.

E11 CHECK THE EXTERIOR MIRROR JUMPER HARNESS

z Inspect the exterior mirror jumper harness between the vehicle harness and the mirror motors for:
z open or short circuits
z damaged or pushed out pins
z corrosion

Is the harness OK?

Yes INSTALL a new LH exterior mirror glass. REFER to

REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).
No REPAIR the harness as necessary. If the harness cannot be repaired, INSTALL a new
exterior mirror.
REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).

The LH Exterior Auto-Dimming Mirror Is Inoperative Or Always In A Darkened State

Refer to Wiring Diagrams Cell 124 for schematic and connector information.

Normal Operation and Fault Conditions

The interior auto-dimming mirror supplies voltage and ground to the LH exterior auto-dimming mirror glass.

Possible Sources

z Wiring, terminals or connectors

z Exterior mirror glass

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z Exterior mirror
z Interior auto-dimming mirror concern

DTC Description Fault Trigger Conditions

B1286:14 Interior Mirror: Circuit Short This DTC sets in continuous memory when the IPMA detects a
To Ground or Open short to ground on the LH exterior auto-dimming mirror output
circuit.

PINPOINT TEST F : THE LH (LEFT-HAND) EXTERIOR AUTO-DIMMING MIRROR IS INOPERATIVE

OR ALWAYS IN A DARKENED STATE
F1 VERIFY THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - DAYLIGHT
CONDITIONS
z Select PARK.
z NOTE: Base electrochromatic mirror shown. IPMA mirror is similar.
Use a bright lamp to illuminate the forward facing sensor and the rearward facing sensor. The mirror
should adjust to a high reflectance state (mirror will be clear).

Did the interior auto-dimming mirror adjust to a high reflectance (clear) state?

Yes GO to F2
No GO to Pinpoint Test G

F2 VERIFY THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - NIGHTTIME

CONDITIONS

z NOTE: Covering the sensor(s) with a finger or hand is not adequate for this step.
Cover the forward and rearward facing sensors with black electrical tape or other dark material. The
mirror should adjust to a high reflectance state (mirror will be clear).

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Did the interior auto-dimming mirror adjust to a high reflectance (clear) state?

Yes GO to F3
No GO to Pinpoint Test G

F3 VERIFY THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - NIGHTTIME

CONDITIONS WITH GLARE
z Select PARK.
z NOTE: Covering the sensor(s) with a finger or hand is not adequate for this step.
Remove the black electrical tape or other dark material from the rearward facing sensor.

z Use a bright light to illuminate the rearward facing sensor. The mirror should adjust to a lower
reflectance state (mirror will be dark).

Did the interior auto-dimming mirror adjust to a low reflectance (dark) state?

Yes GO to F4

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No GO to Pinpoint Test G

F4 VERIFY THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - VEHICLE IN

REVERSE AND NIGHTTIME CONDITIONS WITH GLARE
z NOTE: Covering the sensor(s) with a finger or hand is not adequate for this step.
Continue to illuminate the rearward facing sensor with the forward facing sensor covered.

z Select REVERSE.

Did the interior auto-dimming mirror adjust to a high reflectance (clear) state after reverse was
selected?

Yes If the LH exterior auto-dimming mirror is inoperative, GO to F5

If the LH exterior auto-dimming mirror is always in a low reflectance (dark) state, GO
to F8
No GO to Pinpoint Test G

F5 CHECK FOR VOLTAGE TO THE LH (LEFT-HAND) EXTERIOR AUTO-DIMMING MIRROR

WHILE SIMULATING NIGHTTIME CONDITIONS WITH GLARE

z Select PARK.
z Ignition OFF.
z Disconnect LH Exterior Mirror.
z Ignition ON.
z NOTE: Covering the sensor(s) with a finger or hand is not adequate for this step.
Illuminate the rearward facing sensor with the forward facing sensor covered.

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z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-9 C516-2

Is any voltage present?

Yes GO to F11
No GO to F6

F6 CHECK FOR AN OPEN BETWEEN THE LH (LEFT-HAND) EXTERIOR MIRROR AND THE
INTERIOR AUTO-DIMMING MIRROR

z Select PARK.
z Ignition OFF.
z Disconnect Interior Auto-Dimming Mirror C911 (without IPMA) or C9012 (with IPMA).
z Measure:

Click to display connectors

Without IPMA

Positive Lead Measurement / Action Negative Lead

C516-9 C911-11
C516-2 C911-15

Click to display connectors

With IPMA

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Positive Lead Measurement / Action Negative Lead

C516-9 C9012-6
C516-2 C9012-7

Are the resistances less than 3 ohms?

Yes GO to F7
No REPAIR the affected circuit.

F7 CHECK THE LH (LEFT-HAND) EXTERIOR AUTO-DIMMING MIRROR CIRCUITS FOR A

SHORT TOGETHER
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-9 C516-2

Is the resistance greater than 10,000 ohms?

Yes GO to F9
No REPAIR the affected circuit.

F8 CHECK THE LH (LEFT-HAND) EXTERIOR AUTO-DIMMING MIRROR CIRCUITS FOR

VOLTAGE WHILE SIMULATING DAYTIME CONDITIONS

z Select PARK.
z Ignition OFF.
z Disconnect LH Exterior Mirror.
z Ignition ON.
z Use a bright lamp to illuminate the forward facing sensor and the rearward facing sensor. The mirror
should adjust to a high reflectance state (mirror will be clear).

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z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-9 C516-2

Is any voltage present?

Yes GO to F9
No GO to F11

F9 CHECK THE LH (LEFT-HAND) EXTERIOR AUTO-DIMMING MIRROR CIRCUITS FOR A

SHORT TO VOLTAGE WITH THE INTERIOR AUTO DIMMING MIRROR DISCONNECTED
z Ignition OFF.
z Disconnect Interior Auto-Dimming Mirror C911 (without IPMA) or C9012 (with IPMA).
z Ignition ON.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C516-9 Ground
C516-2 Ground

Is any voltage present?

Yes REPAIR the affected circuit.

No If the vehicle is equipped with an IPMA, GO to F10
If the vehicle is not equipped with an IPMA, INSTALL a new interior auto-dimming

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mirror. REFER to
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

F10 CHECK FOR CORRECT IPMA (IMAGE PROCESSING MODULE A) OPERATION

z Disconnect and inspect all IPMA connectors.
z Repair:
z corrosion (install new connector or terminals - clean module pins)
z damaged or bent pins - install new terminals/pins
z pushed-out pins - install new pins as necessary

z Reconnect the IPMA and all previously disconnected exterior mirror system connectors. Make sure
all connectors seat and latch correctly.
z Operate the system to determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists
for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no
Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPMA.
REFER to
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).
No The system is operating correctly at this time. The concern may have been caused by
module connections. ADDRESS the root cause of any connector or pin issues.

F11 CHECK THE EXTERIOR MIRROR JUMPER HARNESS

z Inspect the exterior mirror jumper harness between the vehicle harness and the mirror motors for:
z open or short circuits
z damaged or pushed out pins
z corrosion

Is the harness OK?

Yes INSTALL a new LH exterior mirror glass.

REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).
No REPAIR the harness as necessary. If the harness cannot be repaired, INSTALL a new
exterior mirror.
REFER to: Exterior Mirror (501-09 Rear View Mirrors, Removal and Installation).

The Interior Auto-Dimming Mirror Is Inoperative Or Always In A Darkened State

Refer to Wiring Diagrams Cell 124 for schematic and connector information.

Normal Operation and Fault Conditions

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REFER to: Rear View Mirrors - System Operation and Component Description (501-09 Rear View Mirrors,
Description and Operation).

Possible Sources

z Wiring, terminals or connectors

z Reverse lamp concern
z Interior auto-dimming mirror

PINPOINT TEST G : THE INTERIOR AUTO-DIMMING MIRROR DOES NOT OPERATE CORRECTLY
G1 VERIFY THE OPERATION OF THE REVERSE LAMPS
z Ignition ON.
z NOTE: If the TR sensor is malfunctioning and the reverse lamps are inoperative or always on, the
interior auto-dimming mirror will not function properly.
Move the selector lever through the entire range while monitoring the reverse lamps.

Do the reverse lamps illuminate ONLY in REVERSE?

Yes GO to G3
No DIAGNOSE the reverse lamps.
REFER to: Reversing Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

G2 INSPECT THE MIRROR FOR PROPER INSTALLATION

z Inspect the interior auto-dimming mirror to make sure the rearward facing sensor is at the top of the
mirror glass.

Is the rearward facing sensor at the top of the interior auto-dimming mirror glass?

Yes GO to G3
No INSTALL the interior auto-dimming mirror with the rearward facing sensor at the top of
the mirror glass.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and

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Installation).

G3 VERIFY THE FORWARD AND REARWARD FACING SENSORS ARE NOT BLOCKED
z Visually verify the forward and reward facing sensors are not blocked or obstructed. Sources of
obstruction can include:
z Stickers, window decals or tags.
z Fold-down screens for TVs or DVD players.
z Non-OEM window tinting.
z Dirt and debris.

Are either of the sensors blocked?

Yes If possible, REMOVE the obstruction. If it is not possible to remove the obstruction,
ADVISE the customer the blockage will affect the operation of the auto-dimming
mirror.
No GO to G4

G4 VERIFY THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - DAYLIGHT

CONDITIONS
z Select PARK.
z NOTE: Base electrochromatic mirror shown. IPMA mirror is similar.
Use a bright lamp to illuminate the forward facing sensor and the rearward facing sensor. The mirror
should adjust to a high reflectance state (mirror will be clear).

Did the mirror adjust to a high reflectance (clear) state?

Yes GO to G5
No INSTALL a new interior auto-dimming mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

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CONDITIONS

z NOTE: Covering the sensor(s) with a finger or hand is not adequate for this step.
Cover the forward and rearward facing sensors with black electrical tape or other dark material. The
mirror should adjust to a high reflectance state (mirror will be clear).

Did the mirror adjust to a high reflectance (clear) state?

Yes GO to G6
No INSTALL a new interior auto-dimming mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

G6 VERIFY THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - NIGHTTIME

CONDITIONS WITH GLARE
z Select PARK.
z NOTE: Covering the sensor(s) with a finger or hand is not adequate for this step.
Remove the black electrical tape or other dark material from the rearward facing sensor.

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z Use a bright light to illuminate the rearward facing sensor. The mirror should adjust to a lower
reflectance state (mirror will be dark).

Did the mirror adjust to a low reflectance (dark) state?

Yes GO to G7
No INSTALL a new interior auto-dimming mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

G7 VERIFY THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - VEHICLE IN

REVERSE AND NIGHTTIME CONDITIONS WITH GLARE
z NOTE: Covering the sensor(s) with a finger or hand is not adequate for this step.
Continue to illuminate the rearward facing sensor with the forward facing sensor covered.

z Select REVERSE.

Did the mirror adjust to a high reflectance (clear) state after reverse was selected?

Yes The system is operating correctly at this time. REVIEW the operation of the interior
auto-dimming mirror feature with the customer.
No GO to G8

G8 CHECK FOR VOLTAGE TO THE INTERIOR AUTO-DIMMING MIRROR

z Select PARK.
z Ignition OFF.
z Disconnect Interior Auto-Dimming Mirror C911 (without IPMA) or C9012 (with IPMA).
z Ignition ON.
z Measure:

Click to display connectors

Without IPMA

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Positive Lead Measurement / Action Negative Lead

C911-1 Ground

Click to display connectors

With IPMA

Positive Lead Measurement / Action Negative Lead

C9012-1 Ground

Is the voltage greater than 11 volts?

Yes GO to G9
No VERIFY that BCM fuse 36 (15A) is OK. If the fuse is OK, REPAIR the circuit. If the
fuse is not OK, REFER to the Wiring Diagrams manual to identify the possible causes
of the circuit short.

G9 CHECK FOR GROUND THE INTERIOR AUTO-DIMMING MIRROR

z Ignition OFF.
z Measure:

Click to display connectors

Without IPMA

Positive Lead Measurement / Action Negative Lead

C911-4 Ground

Click to display connectors

With IPMA

Positive Lead Measurement / Action Negative Lead

C9012-8 Ground

Is the resistance less than 3 ohms?

Yes
If the vehicle is equipped with an IPMA, GO to G11

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If the vehicle is not equipped with an IPMA, GO to G10

No REPAIR the circuit.

G10 CHECK FOR VOLTAGE TO THE REVERSE INPUT CIRCUIT AT THE INTERIOR AUTO-
DIMMING MIRROR
z Ignition ON.
z Apply the parking brake.
z Select REVERSE.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C911-9 Ground

Is the voltage greater than 11 volts?

Yes INSTALL a new interior auto-dimming mirror.

No REPAIR the circuit.

G11 CHECK FOR IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY

DIAGNOSTIC TROUBLE CODES (DTCS)
z Connect Interior Auto-Dimming Mirror C9012.
z Ignition ON.
z Wait 15 seconds.
z Using a diagnostic scan tool, check the IPMA Continuous Memory Diagnostic Trouble Codes
(CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) present?

Yes REFER to the IPMA DTC chart in this section.

No GO to G12

G12 CHECK FOR CORRECT IPMA (IMAGE PROCESSING MODULE A) OPERATION

z Disconnect and inspect all IPMA connectors.

z Repair:
z Corrosion (install new connector or terminals - clean module pins)
z Damaged or bent pins - install new terminals/pins
z Pushed-out pins - install new pins as necessary

z Reconnect the IPMA and all previously disconnected interior mirror system connectors. Make sure all
connectors seat and latch correctly.
z Operate the system to determine if the concern is still present.

Is the concern still present?

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Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists
for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no
Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPMA.
REFER to
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).
No The system is operating correctly at this time. The concern may have been caused by
module connections. ADDRESS the root cause of any connector or pin issues.

B12D8:11, B12D8:13

Refer to Wiring Diagrams Cell 124 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA supplies voltage and ground to the IPMA camera heated windshield element. The IPMA uses input
from the front camera and the ambient air temperature to command the heater. The heater may be
commanded on if the ambient temperature is below 5°C (41°F).

DTC Description Fault Trigger Conditions

B12D8:11 Mirror Heater Output: Sets on-demand and in continuous memory in the IPMA if an
Circuit Short To Ground excessive current draw is detected on the heater output circuit.
B12D8:13 Mirror Heater Output: Sets on-demand and in continuous memory in the IPMA if a lower
Circuit Open than expected current draw is detected on the heater output circuit.

Possible Sources

z Wiring, terminals or connectors

z IPMA
z Camera windshield defrost heater

Visual Inspection and Diagnostic Pre-Checks

Inspect the integrity of the wiring, terminals and connectors on the jumper harness between the vehicle
harness and the camera windshield defrost heater.

PINPOINT TEST H : B12D8:11, B12D8:13

H1 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPMA (IMAGE
PROCESSING MODULE A) SELF-TEST

NOTE: Before replacing the camera windshield defrost heater or IPMA for a camera windshield defrost
heater concern, verify the integrity of the wiring, connectors and terminals on the camera windshield

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defrost heater jumper harness.

z Ignition ON.
z Using a diagnostic scan tool, perform the IPMA self-test.

Is DTC B12D8:11 or B12D8:13 present?

Yes For DTC B12D8:11, GO to H2

For DTC B12D8:13, GO to H5
No The system is operating correctly at this time. INSPECT the connectors, wiring and the
camera windshield defrost heater for damage or poor connections.

H2 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) B12D8:11 WITH THE HEATER
DISCONNECTED
z Ignition OFF.
z Disconnect Rain Sensor Module C914.
z Ignition ON.
z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Perform the IPMA self-test.

Is DTC B12D8:11 stored?

Yes GO to H3
No INSTALL a new IPMA camera heated windshield element.
REFER to: Image Processing Module A (IPMA) Camera Heated Windshield Element
(501-11 Glass, Frames and Mechanisms, Removal and Installation).

H3 CHECK THE HEATER OUTPUT CIRCUIT FOR A SHORT TO GROUND

z Ignition OFF.
z Disconnect Interior Auto-Dimming Mirror C9012.
z Measure:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C9012-12 Ground

Is the resistance greater than 10,000 ohms?

Yes GO to H4
No REPAIR the circuit.

H4 CHECK THE HEATER CIRCUITS FOR A SHORT TOGETHER

z Measure:

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Click to display connectors

Positive Lead Measurement / Action Negative Lead
C9012-12 C9012-16

Is the resistance greater than 10,000 ohms?

Yes GO to H7
No REPAIR the circuit.

H5 CHECK FOR DTC B12D8:13 WITH THE HEATER CIRCUITS JUMPERED TOGETHER
z Ignition OFF.
z Disconnect Rain Sensor Module C914.
z Connect:

Click to display connectors

Lead 1 Measurement / Action Lead 2
C914-1 C914-3

z Ignition ON.
z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Perform the IPMA self-test.

Is DTC B12D8:11 present?

Yes REMOVE the fused jumper wire. INSTALL a new IPMA camera heated windshield
element.
REFER to: Image Processing Module A (IPMA) Camera Heated Windshield Element
(501-11 Glass, Frames and Mechanisms, Removal and Installation).
No REMOVE the fused jumper wire. GO to H6

H6 CHECK THE HEATER CIRCUITS FOR AN OPEN

z Ignition OFF.
z Disconnect Interior Auto-Dimming Interior Mirror C9012.
z Measure the resistance between:

Click to display connectors

Positive Lead Measurement / Action Negative Lead
C9012-12 C914-3
C9012-16 C914-1

Are the resistances less than 3 ohms?

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Yes GO to H7
No REPAIR the affected circuit.

H7 CHECK FOR CORRECT IPMA (IMAGE PROCESSING MODULE A) OPERATION

z Disconnect and inspect all IPMA ) connectors.
z Repair:
z corrosion (install new connector or terminals - clean module pins)
z damaged or bent pins - install new terminals/pins
z pushed-out pins - install new pins as necessary

z Reconnect the IPMA and all previously disconnected interior mirror system connectors. Make sure all
connectors seat and latch correctly.
z Operate the system to determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists
for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no
Technical Service Bulletins (TSBs) address this concern, INSTALL a IPMA. REFER
to
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).
No The system is operating correctly at this time. The concern may have been caused by
module connections. ADDRESS the root cause of any connector or pin issues.

U0100:87

Refer to Wiring Diagrams Cell 14 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA communicates with the PCM through the GWM

Possible Sources

z Communication concern
z PCM
z GWM concern
z IPMA

DTC Description Fault Trigger Conditions

U0100:87 Lost Communication With Sets in continuous memory in the IPMA if data messages
ECM/PCM "A": Missing Message received from the PCM through the GWM are missing for 0.5
second or more.

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PINPOINT TEST I : U0100:87

I1 VERIFY THAT THE SCAN TOOL COMMUNICATES WITH THE PCM (POWERTRAIN CONTROL
MODULE)
z Ignition ON.
z Connect the diagnostic scan tool.
z Check that a vehicle session can be established using the scan tool.

Can a vehicle session be established?

Yes GO to I2
No
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).

I2 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE)
KOEO (KEY ON, ENGINE OFF) SELF-TEST
z Using a diagnostic scan tool, perform the PCM KOEO self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes DIAGNOSE any PCM Diagnostic Trouble Codes (DTCs). REFER to Section 3 of the
PC/ED manual or Refer to the appropriate section in Group 303 for the procedure.
No GO to I3

I3 CHECK THE IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY DIAGNOSTIC

TROUBLE CODES (DTCS)
z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 10 seconds.
z Retrieve the IPMA continuous memory Diagnostic Trouble Codes (DTCs).

Is DTC U0100:87 retrieved again?

Yes GO to I4
No The system is operating correctly at this time. This DTC may have been set due to
high network traffic or an intermittent fault condition.

I4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

z Using a diagnostic scan tool, retrieve the GWM Diagnostic Trouble Codes (DTCs).

Are any GWM Diagnostic Trouble Codes (DTCs) present?

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Yes
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).
No GO to I5

I5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0100:00 OR U0100:87 SET IN OTHER
MODULES
z Using a scan tool, retrieve the continuous memory Diagnostic Trouble Codes (DTC) from all
modules.

Is DTC U0100:00 or U0100:87 set in any other module?

Yes INSTALL a new PCM. Refer to the appropriate section in Group 303 for the
procedure.
No INSTALL a new IPMA.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

U0104:87

Diagnostic Overview

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Refer to Wiring Diagrams Cell 14 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA communicates with the CCM on the High Speed Controller Area Network 2 (HS2-CAN).

Possible Sources

z Communication concern
z CCM
z IPMA

DTC Description Fault Trigger Conditions

U0104:87 Lost Communication With Cruise Sets in continuous memory in the IPMA if data
Control Module: Missing Message messages received from the CCM are missing for 1
second or more.

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PINPOINT TEST J : U0104:87

J1 VERIFY THE CUSTOMER CONCERN
z Ignition ON.
z Verify that there is an observable symptom present.

Is an observable symptom present?

Yes GO to J2
No The system is operating normally at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

J2 CHECK THE COMMUNICATION NETWORK

z Using a diagnostic scan tool, perform the network test.

Does the CCM pass the network test?

Yes GO to J3
No
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).

J3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE CCM
(CRUISE CONTROL MODULE) SELF-TEST
z Using a diagnostic scan tool, perform the CCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes DIAGNOSE the CCM Diagnostic Trouble Codes (DTCs).

REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).
No GO to J4

J4 RECHECK THE IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY

DIAGNOSTIC TROUBLE CODES (DTCS)
z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Wait 10 seconds.
z Ignition ON.
z Wait 10 seconds.
z Retrieve the IPMA Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Is DTC U0104:87 still present?

Yes GO to J5
No
The system is operating correctly at this time. The DTC may have been set due to high

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network traffic or an intermittent fault condition.

J5 CHECK FOR DTC U0104:00 OR U0104:87 SET IN OTHER MODULES

z Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 10 seconds.
z Retrieve the continuous memory Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all
modules.

Is DTC U0104:00 or U0104:87 set in any other module?

Yes INSTALL a new CCM.

REFER to: Cruise Control Module (CCM) (419-03A Cruise Control, Removal and
Installation).
No INSTALL a new IPMA.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

U0131:87

Refer to Wiring Diagrams Cell 14 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA communicates with the PSCM through the High Speed Controller Area Network 2 (HS2-CAN).

Possible Sources

z Communication concern
z PSCM
z IPMA

DTC Description Fault Trigger Conditions

U0131:87 Lost Communication With Power Sets in continuous memory in the IPMA if data
Steering Control Module: Missing messages received from the PSCM are missing for
Message 0.15 second or more.

PINPOINT TEST K : U0131:87

K1 VERIFY THE CUSTOMER CONCERN

z Ignition ON.

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z Verify there is an observable symptom present.

Is there an observable symptom present?

Yes GO to K2
No The system is operating normally at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

K2 CHECK THE COMMUNICATION NETWORK

z Using a diagnostic scan tool, perform a network test.

Does the PSCM pass the network test?

Yes GO to K3
No
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).

K3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PSCM
(POWER STEERING CONTROL MODULE) SELF-TEST
z Using a diagnostic scan tool, perform the PSCM self-test.

Are any Diagnostic Trouble Codes (DTCs) present?

Yes
REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
No GO to K4

K4 RECHECK THE IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY DTCS

z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Wait 10 seconds.
z Ignition ON.
z Wait 10 seconds.
z Retrieve the IPMA Continuous Memory Diagnostic Trouble (CMDTCs).

Is DTC U0131:87 still present?

Yes GO to K5
No The system is operating correctly at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

K5 CHECK FOR DTC U0131:00 OR U0131:87 SET IN OTHER MODULES

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z Ignition OFF.
z Ignition ON.
z Wait 10 seconds.
z Retrieve the Continuous Memory Diagnostic Trouble Codes (DTCs) from all modules.

Is DTC U0131:00 or U0131:87 set in any other module?

Yes
REFER to the EPAS symptom chart. Click here to access Guided
Routine (EPAS).
No INSTALL a new IPMA.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

U0140:87

Refer to Wiring Diagrams Cell 14 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA communicates with the BCM through the GWM.

Possible Sources

z Communication concern
z BCM
z IPMA

DTC Description Fault Trigger Conditions

U0140:87 Lost Communication With Body Sets in continuous memory in the IPMA if data messages
Control Module: Missing Message received from the BCM are missing for 5 seconds or
more.

PINPOINT TEST L : U0140:87

L1 VERIFY THE CUSTOMER CONCERN
z Ignition ON.
z Verify that there is an observable symptom present.

Is there an observable symptom present?

Yes GO to L2
No
The system is operating normally at this time. The DTC may have been set due to high

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network traffic or an intermittent fault condition.

L2 CHECK THE COMMUNICATION NETWORK

z Using a diagnostic scan tool, perform a network test.

Do the BCM and the GWM pass the network test?

Yes GO to L3
No
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).

L3 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY
CONTROL MODULE) SELF-TEST
z Using a diagnostic scan tool, perform the BCM SELF-TEST

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules,
Diagnosis and Testing).
No GO to L4

L4 RECHECK THE IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY DTCS

z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Wait 10 seconds.
z Ignition ON.
z Wait 10 seconds.
z Retrieve the IPMA Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Is DTC U0140:87 still present?

Yes GO to L5
No The system is operating correctly at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

L5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

z Using a diagnostic scan tool, retrieve the GWM Continuous Memory Diagnostic Trouble Codes
(CMDTCs).

Are any GWM Diagnostic Trouble Codes (DTCs) present?

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Yes
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).
No GO to L6

L6 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0140:00 OR U0140:87 SET IN OTHER
MODULES
z Using a scan tool, clear all Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 10 seconds.
z Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0140:00 or U0140:87 set in any other module?

Yes INSTALL a new BCM.

REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules,
Removal and Installation).
No INSTALL a new IPMA.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

U0151:87

Refer to Wiring Diagrams Cell 14 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA communicates with the RCM through the High Speed Controller Area Network 2 (HS2-CAN).

Possible Sources

z Communication concern
z RCM
z IPMA

DTC Description Fault Trigger Conditions

U0151:87 Lost Communication With Restrains Sets in continuous memory in the IIPMA if data
Control Module: Missing Message messages received from the RCM are missing for .5
second or more.

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PINPOINT TEST M : U0151:87

M1 VERIFY THE CUSTOMER CONCERN
z Ignition ON.
z Verify there is an observable symptom present.

Is there an observable symptom present?

Yes GO to M2
No The system is operating normally at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

M2 CHECK THE COMMUNICATION NETWORK

z Using a diagnostic scan tool, perform a network test.

Does the RCM pass the network test?

Yes GO to M3
No
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).

M3 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE RCM
(RESTRAINTS CONTROL MODULE) SELF-TEST
z Using a diagnostic scan tool, perform the RCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental
Restraint System, Diagnosis and Testing).
No GO to M4

M4 RECHECK THE IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY

DIAGNOSTIC TROUBLE CODES (DTCS)
z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Wait 10 seconds.
z Ignition ON.
z Wait 10 seconds.
z Retrieve the IPMA Continuous Memory (CMDTCs).

Is DTC U0151:87 still present?

Yes GO to M5

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No The system is operating correctly at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

M5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0151:00 OR U0151:87 SET IN OTHER
MODULES
z Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 10 seconds.
z Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0151:00 or U0151:87 set in any other module?

Yes INSTALL a new RCM.

REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint
System, Removal and Installation).
No INSTALL a new IPMA.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

U0155:87

Refer to Wiring Diagrams Cell 14 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA communicates with the IPC through the GWM.

Possible Sources

z Communication concern
z IPC
z IPMA

DTC Description Fault Trigger Conditions

U0155:87 Lost Communication With Instrument Panel Sets in continuous memory in the IPMA if data
Cluster (IPC) Control Module: Missing messages received from the IPC are missing for
Message 10 seconds or more.

PINPOINT TEST N : 155:87

N1 VERIFY THE CUSTOMER CONCERN

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z Ignition ON.
z Verify there is an observable symptom present.

Is there an observable symptom present?

Yes GO to N2
No The system is operating normally at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

N2 CHECK THE COMMUNICATION NETWORK

z Using a diagnostic scan tool, perform a network test.

Do the IPC and the GWM pass the network test?

Yes GO to N3
No
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).

N3 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC
(INSTRUMENT PANEL CLUSTER) SELF-TEST
z Using a diagnostic scan tool, perform the IPC SELF-TEST

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Instrumentation, Message Center and Warning Chimes (413-01
Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing).
No GO to N4

N4 RECHECK THE IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY

DIAGNOSTIC TROUBLE CODES (DTCS)

z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Wait 10 seconds.
z Ignition ON.
z Wait 15 seconds.
z Retrieve the IPMA Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Is DTC U0155:87 still present?

Yes GO to N5
No The system is operating correctly at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

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N5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

z Using a diagnostic scan tool, retrieve the GWM Diagnostic Trouble Codes (DTCs).

Are any GWM Diagnostic Trouble Codes (DTCs) present?

Yes
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).
No GO to N6

N6 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0155:00 OR U0155:87 SET IN OTHER
MODULES
z Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 15 seconds.
z Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0155:00 or U0155:87 set in any other module?

Yes INSTALL a new IPC.

REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center
and Warning Chimes, Removal and Installation).
No INSTALL a new IPMA.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

U0212:87

Refer to Wiring Diagrams Cell 14 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA communicates with the SCCM on the High Speed Controller Area Network 2 (HS2-CAN).

Possible Sources

z Communication concern
z SCCM
z IPMA

DTC Description Fault Trigger Conditions

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U0212:87 Lost Communication With Steering Sets in continuous memory in the IPMA if data
Column Control Module: Missing messages received from the SCCM are missing for 10
Message seconds or more.

PINPOINT TEST O : U0212:87

O1 VERIFY THE CUSTOMER CONCERN
z Ignition ON.
z Verify there is an observable symptom present.

Is there an observable symptom present?

Yes GO to O2
No The system is operating normally at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

O2 CHECK THE COMMUNICATION NETWORK

z Using a diagnostic scan tool, perform a network test.

Does the SCCM pass the network test?

Yes GO to O3
No
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).

O3 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE SCCM
(STEERING COLUMN CONTROL MODULE) SELF-TEST
z Using a diagnostic scan tool, perform the SCCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering
Wheel and Column Electrical Components, Diagnosis and Testing).
No GO to O4

O4 RECHECK THE IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY

DIAGNOSTIC TROUBLE CODES (DTCS)

z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 15 seconds.
z Retrieve the IPMA Continuous Memory Diagnostic Trouble Codes (DTCs).

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Is DTC U0212:87 still present?

Yes GO to O5
No The system is operating correctly at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

O5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0212:00 OR U0212:87 SET IN OTHER
MODULES
z Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 15 seconds.
z Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0212:00 or U0212:87 set in any other module?

Yes INSTALL a new SCCM.

REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and
Column Electrical Components, Removal and Installation).
No INSTALL a new IPMA.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

U0232:87

Refer to Wiring Diagrams Cell 14 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA communicates with the SODL through the GWM.

Possible Sources

z Communication concern
z SODL
z IPMA

DTC Description Fault Trigger Conditions

U0232:87 Lost Communication With Side Sets in continuous memory in the IPMA if data
Obstacle Detection Module - Left: messages received from the SODL over the CAN are
Missing Message missing for 10 seconds or more.

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PINPOINT TEST P : U0232:87

P1 VERIFY THE CUSTOMER CONCERN
z Ignition ON.
z Verify that there is an observable symptom present.

Is there an observable symptom present?

Yes GO to P2
No The system is operating normally at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

P2 CHECK THE COMMUNICATION NETWORK

z Using a diagnostic scan tool, perform a network test.

Do the SODL and GWM pass the network test?

Yes GO to P3
No
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).

P3 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE SODL (SIDE
OBSTACLE DETECTION CONTROL MODULE LH) SELF-TEST
z Using a diagnostic scan tool, perform the SODL self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis
and Testing).
No GO to P4

P4 RECHECK THE IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY DTCS

z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 15 seconds.
z Retrieve the IPMA Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Is DTC U0232:87 still present?

Yes GO to P5
No
The system is operating correctly at this time. The DTC may have been set due to high

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network traffic or an intermittent fault condition.

P5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

z Using a diagnostic scan tool, retrieve the GWM Diagnostic Trouble Codes (DTCs).

Are any GWM Diagnostic Trouble Codes (DTCs) present?

Yes
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).
No GO to P6

P6 CHECK FOR DTC U0232:00 OR U0232:87 SET IN OTHER MODULES

z Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 15 seconds.
z Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0232:00 or U0232:87 set in any other module?

Yes INSTALL a new SODL.

REFER to: Side Obstacle Detection Control Module (419-04 Side and Rear Vision,
Removal and Installation).
No INSTALL a new IPMA.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

U0233:87

Refer to Wiring Diagrams Cell 14 for schematic and connector information.

Normal Operation and Fault Conditions

The IPMA communicates with the SODR through the GWM.

Possible Sources

z Communication concern
z SODR
z IPMA

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DTC Description Fault Trigger Conditions

U0233:87 Lost Communication With Side Obstacle Sets in continuous memory in the IPMA if data
Detection Module - Right: Missing messages received from the SODR are missing for
Message 10 seconds or more.

PINPOINT TEST Q : U0233:87

Q1 VERIFY THE CUSTOMER CONCERN
z Ignition ON.
z Verify that there is an observable symptom present.

Is there an observable symptom present?

Yes GO to Q2
No The system is operating normally at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

Q2 CHECK THE COMMUNICATION NETWORK

z Using a diagnostic scan tool, perform a network test.

Do the SODR and GWM pass the network test?

Yes GO to Q3
No
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).

Q3 CHECK FOR RECORDED DTCS FROM THE SODR (SIDE OBSTACLE DETECTION
CONTROL MODULE RH) SELF-TEST
z Using a diagnostic scan tool, perform the SODR SELF-TEST

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis
and Testing).
No GO to Q4

Q4 RECHECK THE IPMA (IMAGE PROCESSING MODULE A) CONTINUOUS MEMORY DTCS

z Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Wait 10 seconds.
z Ignition ON.
z Wait 15 seconds.

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z Retrieve the IPMA Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Is DTC U0233:87 still present?

Yes GO to Q5
No The system is operating correctly at this time. The DTC may have been set due to high
network traffic or an intermittent fault condition.

Q5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

z Using a diagnostic scan tool, retrieve the GWM Diagnostic Trouble Codes (DTCs).

Are any GWM Diagnostic Trouble Codes (DTCs) present?

Yes
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).
No GO to Q6

Q6 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0233:00 OR U0233:87 SET IN OTHER
MODULES
z Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
z Ignition OFF.
z Ignition ON.
z Wait 15 seconds.
z Retrieve the Continuous Memory Diagnostic Trouble Codes (DTCs) from all modules.

Is DTC U0233:00 or U0233:87 set in any other module?

Yes INSTALL a new SODR.

REFER to: Side Obstacle Detection Control Module (419-04 Side and Rear Vision,
Removal and Installation).
No INSTALL a new IPMA.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and
Installation).

Copyright © 2015 Ford Motor Company

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