SAP Task Center

Iris Sasson
September 2024

Public
Suite Qualities – Consistent Experience Along End-to-End Key Processes
Implemented across end-to-end business processes delivered by the SAP Business Technology Platform to unify user
experience, security, workflow inboxes, data semantics, analytics, lifecycle management, and process architectures.

Consistent Security Embedded Analytics

& Identity Management Across Solutions
…reduce manual administration
efforts for user management and …make quick and confident
identity provisioning and enable a decisions by relying on
seamless login process to avoid comprehensive and live analytical
work disruption insights
Seamless Aligned Domain Models, One Inbox &
Enabled by: SAP Cloud Identity Enabled by: SAP Analytics Cloud
User Experience Services on SAP BTP APIs & Events Workflow Management
…experience a common look for …simplify your integration project …complete business tasks
all SAP solutions across the with predefined integration content proactively through a unified view
Intelligent Enterprise available on SAP API Business of pending tasks across SAP
Hub solutions
Enabled by: SAP Fiori on SAP
BTP End-to-End Enabled by: SAP One Domain Enabled by: SAP Task Center on
Model, SAP Master Data Coordinated SAP BTP, SAP Mobile Start.
Process Blueprints Integration service, SAP Event Lifecycle Management SAP Build Process Automation on
… tap into comprehensive Mesh on SAP BTP, and SAP API SAP BTP
Business Hub …accelerate implementation
blueprints to reduce planning effort projects with harmonized
for implementation projects and provisioning, setup and operations,
support architecture decisions and monitoring solutions
Enabled by: SAP API Business Enabled by: SAP for Me,
Hub SAP Cloud ALM

Implemented across end-to-end business processes delivered by SAP Business Technology Platform to unify user
experience, security, workflow inboxes, data semantics, analytics, lifecycle management, and process architectures
Today’s Approval Challenges
200

Multiple Approvals and Tasks Different

User Experiences Scattered Across Multiple Apps Nomenclatures
Resulting Product: SAP Task Center

Motivation
Customers require a unified view of approvals and tasks across multiple applications for a seamless and integrated user
experience instead of switching between solution specific approval / workflow inboxes.

SAP Task Center provides a single inbox for customers to approve arbitrary SAP workflows.
SAP Task Center - Architectural View

Current scope (SAP S/4HANA Cloud, Private Edition is currently supported); Check Roadmap for upcoming integration
SAP Task Center - Supported Scenarios (Web App)
Task Provider Scenarios
SAP Fieldglass See Supported Use Cases

SAP SuccessFactors See Supported Tasks for Enhanced To-Do Integration.

SAP S/4HANA Cloud; SAP S/4HANA Cloud, Private Edition All approval use cases
SAP S/4HANA All approval use cases
SAP Concur Concur Expense (Expense report)
Concur Request (Request approvals)
SAP Ariba SAP Ariba Buying:
Procurement Purchase Requisitions
Procurement Invoice Approvals
SAP Ariba Sourcing:
Approval for Sourcing Request
Approval for Publish (Event)
Approval for Award
SAP Build Process Automation All approval use cases
SAP Cloud for Customer See Supported Use Cases
SAP Marketing Cloud Target Group approval
Marketing Plan approval
Program approval
Campaign approval
SAP Task Center – Supported Solutions and Use Cases

SAP S/4HANA SAP Fieldglass

• Quotation • Quality Management
• Finance • Request for Quotation • Quality Task Processing • Job Posting
• Bank Account Management • Approve Supplier • Work Order
• GL Journal Entry Verification Quotation • Dynamic Process Routes • Work Order Revision
• incl. Intercompany • Purchase Contract • Engineering • SOW
Posting • Locally or Centrally • Enterprise Information / • SOW Revision
• for Currency • Scheduling Agreement Legal Content Management • SOW Response
Adjustments • Service Entry Sheet • SOW Response Revision
• Intercompany Variance SAP Ariba • Project
Adjustment • Asset Management • Profile Worker
• Payment Approval • Maintenance Order • Time Sheet*
• SAP Ariba Buying
• Rejected Payments • Invoice*
• • Procurement Purchase
• Reconciliation Close Process Human Resources • Misc Invoice*
• Requisitions
• Review Purchase Order Accrual Time Sheet Approval • SOW Invoice*
• Procurement Invoice
• Advanced Compliance Reporting • Consolidated Invoice*
• Approvals
• Contract Account. Sales • SOW Event*
• Document Posting, • Sales Documents • SOW Schedule*
• Sales Quotation • SAP Ariba Sourcing
Change, Reversal • SOW Fee*
• Sales Contract • Approval for Sourcing
• Instalment Plan • SOW Worker*
• Sales Order Request
• Write-Off Run
• Sales Order without • Approval for Publish
Charge (Event)
• Procurement
•
• Approval for Award
• Purchase Request Customer Returns
• Item or Header level • Credit Memo Requests
• Locally or Centrally • Debit Memo Requests
• Purchase Order • Sales Billing
• Header level • Preliminary Billing
• Locally or Centrally Document (PBD)
• Supplier Invoice • Settlement Management / Sales
• Approve blocked invoice Rebate
• Approve parked invoice • Condition Contract
with unclarified error • Settlement Document
Continued..
SAP Task Center – Supported Solutions and Use Cases
SAP Marketing Cloud SAP Cloud for Customer SAP Concur
• MDF Workflow Requests - Employee-
• Opportunity Marketplace Related, Sent Back • Approval • Concur Expense(Expense
• Target Group approval • MDF Workflow Requests - Sent Back • Campaigns report)
• Marketing Plan approval • Time Off Requests • Leads • Concur Request (Request
• Program approval • Employee Profile Complete • Opportunity approvals)
• Campaign approval • Time Sheet Requests • Sales Quote
• Alerts • Customer Order
SAP SuccessFactors • Workflow Delegation Request • Contract
• Upcoming Delegation • Ticket
• Opportunity Marketplace
• Platform
• Assignment Offer SAP Build Process Automation*
• Job Profile Requests
• Job Profile Change for My
• Performance & Goals • Ariba Purchase Requisitions
Acknowledgment
• Evaluate Performance Approval
• Collect 360 Feedback • Cancel Customer Invoice
• Succession Management • Capital Expenditure Approval
• Calibrate Ratings and Results
• Talent Pool Nominee Process
• Compensation • Direct Supplier Down Payment
• Succession & Development Request
• Compensation Planning
• Mentor Approval • Fixed Asset Transfer Request
• Recruiting • General Ledger Master Data
• Onboarding Creation Process
• Interview Assessment
• Complete New Hire Tasks • Leased Asset Termination
• Offer Approval
• New Hire Data Review Approval
• Offboard Team Members • Manage Sales Orders
• Employee Central • Plant Maintenance Order Date
• Complete Knowledge Transfer Tasks
• Foundation Object Change Requests Change Notification
• Offboard Team Members
• Foundation Object Change Requests - • Project Approval and Release
• Perform Rehire Verification
Sent Back • Retail Sales Price Update
• Complete e-Signing of Employee
• Employee Change Requests • Stock Clearance
Documents
• Employee Change Requests - Sent Back and more
• MDF Workflow Requests - Employee- • Complete Section 2 and Section 3 of
Related Form I-9
• MDF Workflow Requests

* New
Task Center - 3rd party Integration
 3rd party task integration into SAP Task Center
What does it mean?
Tasks from 3rd party systems can be processed in SAP Task Center if a customer or partner implements it.

New filter Tab for

tasks from a 3rd
party system
SAP Task Center
3rd party system

as Task Provider
Custom attribute name

Implement the integration

• See Connect a Third-Party Task Provider and SAP Task Center
and Adoptin Guide in Note 3462266

Example: Partner ITCE already integrated

All Tasks or Partner page
only from the
3rd party
system or …
 3rd party task integration into SAP Task Center
What does it mean?
Tasks from 3rd party systems can be processed in SAP Task Center if a customer or partner implements it.

New Task Task specific New filter Tab for

SAP Task Type(s) filtering tasks from a 3rd
party system
Center
3rd party system

as Task Provider
Custom attribute name

Implement Task Center SPI, extract:

• Choose name for the Task Provider, define Task Types
• Technically, 2 new destinations are created
• Per Task Type
• Define Task Details
• Implement actions (approve/reject, forward, claim/release…)
All Tasks or • Define Task Type attributes and prioritize them (used for
only from the search/filtering on Task overview screen)
3rd party Specific • Comments and attachments
system or … column data mass approvals
Implement
• Optional: Substitution
own logic
Enjoy the learning