Recruitment, selection, and training of personnel

Narrator:
The Coca-Cola Company is the world's leading public bottler in terms of
sales, for high season requests:
Warehouse worker
General assistants.

ACT 1:
OFFICE
(Manager)

Manager: Miss, could you come here for a moment, please.

Secretary: Right away, Mr. (Enters)

Manager: Have a seat; I will need you to get in touch with Ms. De
human resources and let them know that I need them to come to my office,
please

Secretary: Yes, Lic. Anything else?

Manager: no, that's all for now

Narrator: immediately the secretary leaves the office, picks up the phone and
communicate to the human resources department.

Secretary 2: good morning, human resources department:

Secretary 1: Good morning, can you please inform Lic. Anahí that the
Lic. Estefany requests your presence in her office.

Secretary 2: I will let you know in a moment.

Narrator: the secretary gets up and enters the office.

Secretary 1: Lic. Anahí, they talked about the management; Lic. Fany requires your presence.
in his/her apartment.

HR Manager: okay Lupita, thank you. I'm on my way.

Narrador: La Lic. Anahí sale de oficina y se dirige a la gerencia de primera mano
he/she meets with the secretary

Head of Resources: Good morning Amyrani informs the Lic. That I am already here.

Secretary 1: just a moment. Please have a seat.

Narrator: The secretary enters and informs the manager that Ms. is already here.
Anahí. She makes her go through (they greet each other)

Manager: Anahí, we need to hire assistants, general and warehouse, right now.
You see that we need to be prepared for demands during the high season.
market.

R. H: How many staff are we going to hire?

Manager: 3 warehouse workers and 8 general assistants.

R.H: Ok. Correct, at this moment I am working on this matter, I will start doing
the necessary profiles.

Narrator: Says goodbye and heads to the training cubicle.

RH: good morning Mr. Juan, I need you to prepare with some training sessions.
because I have just been informed that we are going to hire new staff.

JC: ok sir. As soon as I have the staff, let me know to start the training.

Narrator: the lic. heads to her office where she asks the secretary to get in touch.
to the newspaper, radio, and website, and to place the banner announcement in the part of
in front of the company. The secretary communicates with general services and indicates
that the tarpaulin is placed.

(Workers go out and place the tarpaulin)

The secretary communicates with the newspaper, the radio, and uploads the information to the website.
Web.
Secretary 2: Lic. Anahí already spoke to the media and on the website.
I uploaded the information and I already sent to place the tarp as you indicated.

R.H: ok. Thank you Lupita. Surely the applicants will arrive tomorrow please.
receives your job application and relevant documents.

ACT 3
Narrator: One day after the announcements, the applicants start to arrive at the
positions. The secretary receives the documents from each of them and
to Lic. Anahí. Head of Human Resources. The applicant is located
in the waiting room and among them they discuss how they found out about the offer of
employment, one mentions that it was through the newspaper, others on the website, another
I heard on the radio and another from a staff member who works in the organization, and others
for the banner that is placed in front of the company.

Aspirant 1: Addressing the secretary: Good morning miss, I come for the advertisement.
in the newspaper where they are requesting staff.

Secretary: Brings the documents, reviews them, and continues to receive them throughout the day.
It is delivered to the HR manager
Secretary: we will call you for the interview
Candidate: thank you miss
Jefa de recursos humanos: selecciona al personal, y se dirige a la secretaria,
Lupita, I am handing you these documents. I want you to cite these people during the...
tomorrow's course of the day to interview them.

Narrator: This is how the first filter is done by selecting the possibles.
candidates to be interviewed a day later.
.

ACTO 4: ENTREVISTA

Interview Day
Aspiring, miss I have an appointment today with Ms. Rh, they will conduct a ...
entrevista.
Secretary: takes your information and informs you to take a seat, you will be attended to shortly.
I will pass with the Lic.
Secretary: Lic. Anahí, I inform you that I already have three candidates waiting in the
reception for your interview, those you indicated to me to attend today
HR Chief: Thank you Lupita, I will start attending to them in 5 minutes.
The secretary indicates to the applicant to go meet with the HR manager.
Here goes the interview

Anahí, here goes what you are going to add, the interview, you got it.
I got the following, it is usually asked again what it has.
job application for example:
Academic level,
Availability of schedule
What knowledge do you have about the position?
In this case, since it is a warehouse, one could ask about the entries.
and exits
Do you know how to register it, if you know the procedure?
About your family
Who economically depends on him.
How much do you want to earn?

Have you had other related jobs at which company?

What activities did you perform?
Why do you want to belong to the organization?
What are your aspirations within the company?
Handles some type of reports
If I work in a warehouse, handling capacity, types of materials
He had people under his charge.

Narrator: Once the staff who are prospects have been interviewed and selected, they
request to go to the training area where some tests will be applied, is that correct?
as the recruitment process meets the relevant filters for
make a good selection of staff.

Secretary: they are instructed to go to the training area to be given some

tests. And accompanies the selected staff in the first stage by the head of
human resources.

J.R.H: Good morning again, we already had the opportunity to meet at the
interview that I conducted, at this moment we are going to apply a test accordingly
They will finish the delivery via telephone and you will be notified of the results.
Second filter

Narrator: The head of HR receives all the evidence and immediately contacts
the training manager.

It is addressed to management carrying the names of the possible candidates for the position.
the position.
J Rh: head to secretary 2, amairany tell the Lic. that I wish to speak with her.
Secretary: right away
License Pass.
Manager. How are you Anahí, how is it going with what I asked you to do?
HR Boss: Well, here I have the names of the possible candidates prior to the
interviews and the tests applied these are the ones who can be hired,
What do you think? I find this staff interesting because they have the...
experience, has worked knows about the processes and have a bit of
knowledge about warehouse management. So we are doing well, remember
como siempre contratar al personal idóneo que nos permitirá que no hayamos
invested and lose money.

I am applying all the necessary tests and doing all the filters.
relevant for the selected personnel to be the ideal one, Lic. Well this is
I wanted to mention that I will later introduce the new staff to you.

J.F.R: Lic. Juan, I need you to prepare with the training for the new one.
staff that will be hired.

Juan: Si Lic. En cuanto tenga el personal ya estaré listo para capacitarlo.

Narrator: The head of human resources is reviewing the tests.

prior to the interviews conducted, select a 20 people from Las
interviewed and after the results of the relevant tests, they select
2 people for warehouse managers and 4 for the position of general assistants.
The head of human resources addresses the secretary.

Narrator: a day of intense work has passed for the human resources department.
humans in the selection of the people who will occupy the new positions,
Following this, the selection of the personnel to be hired was carried out.
part of the organization. The next day very early the head of resources
humans are directed to the secretary
J.R.H: Lupita, here is the list of people for you to communicate that they...
Present tomorrow with your original documents.

Secretary: Yes, Sir. I will contact them in a moment. Third filter

Narrator: All candidates present their original documents.

and the secretary tells them to take a seat while they are informed when to go in.
training area.
Everyone waits and talks among themselves, some time later they are taken to the area of
Training where the HR manager and the training supervisor are already present.

R.H: Good morning, we have contacted you because you have been selected to
to occupy the positions of warehouse manager and general assistant. Once finished the
Training will go to my office to tell them in which area they are placed. The Lic.
Juan is responsible for delivering the training, please ask the questions that
they are pertinent.

Narrator: The Lic. hands over the place to the training manager to begin.
work with the selected.

J.C: Good morning, I am Lic. Juan, we are going to start the training so that
get to know the company, the benefits, your obligations, your rights and areas of the
company. Training starts……

Narrator: After completing the training, the manager the boss of

Training and the head of human resources welcomes the new staff.
hired
Manager: welcome to the femsa Coca-Cola group I hope you give it your all
part to carry out its relevant tasks and achieve the goal it seeks
company.

That's how a good recruitment process comes to an end.

well-directed recruitment will result in the selection of the suitable personnel,
this will allow the company to optimize resources since that staff can provide
very good productivity in the company whether it is small, medium or large
company. We want to emphasize that this is a small part of the work that it does.
the human resources department. From now on, it will be up to you to have very
well prepared the staff for market competencies and will also work
so that the company and the worker have a good relationship.