BasicvocabularyinEnglishthatyoumust

to know: the hotel in English

Basic and important vocabulary in English

related to the Hotel

accommodation– alojamiento
adjoining rooms
air conditioning– aire acondicionado
amenities– comodidades, servicios
attractions - attractions, things to see and do
baggage– equipaje
bar– bar
bath– bañera
bathrobe– albornoz
Bed and Breakfast - accommodation and breakfast
bellboy– botones
bill– cuenta
blankets– mantas
book
booked– reservado, lleno s
brochures– folletos
car park attendant / parking lot attendant
chambermaid – floor maid
check-in– registrarse
check-out – pay at the exit
comb– peine
complaint– reclamación, queja
complimentary breakfast - free breakfast, included
cot, rollaway bed– cama plegable
damage charge– cargo for damages
deposit– depósito
dining room– comedor
double bed– marriage bed
double room– habitación doble
double-bedded room – room with a double bed
double room
elevator / lift– ascensor
first (second/third/fourth) floor– primera (segunda/tercera/cuarta)
plant
floor– piso
front desk, reception– Recepción
guest– huésped
hair dryer
heating– calefacción
hostel– Hostal
hot water
hotel manager
housekeeping, maid– servicio de limpieza
ice machine– maquina de hielo
indoor pool– piscina interior
inn - Inn, hotel
Jacuzzi, hot tub, whirlpool - Jacuzzi, hot tub,
jacuzzi
key
key card – key fob
king-size bed– very large double bed
kitchenette– cocina pequeña
late charge - fee for checking out late
laundry service– servicio de lavandería
linen– sábanas, mantas, fundas de almohada. Ropa de cama
lobby– vestíbulo
lounge– salón
luggage-equipaje
luggage cart– carrito de equipaje
manager– director, gerente
mattress– colchón
maximum capacity– capacidad máxima
motels– Moteles
noisy– ruidoso
parking pass– pase de estacionamiento
pay-per-view movie
pillow– almohada
pillow case - pillowcase
queen size bed
rate– tarifa
razor - shaving machine
receipt– factura, recibo
reception– recepción
receptionist– recepcionista
refund– reembolso
reservation / booking– reserva
restaurant– restaurante
room service
a room with an en suite bathroom
shampoo– champú
(bed) sheets– sábanas
shower– ducha
shower cap– gorro de ducha
single bed– cama individual
single room
slippers– zapatillas
soap– jabón
soap dispenser– jabonera, dispensador de jabón
sofa bed, pull-out couch– Sofa-bed
stairs-escaleras
tap / faucet– Grifo
tip– propina
to iron– planchar
to pay a deposit or down payment
to wash - wash
toilet
toilet paper
toothbrush– cepillo de dientes
toothpaste– pasta de dientes
towel– toalla
twin beds– camas gemelas, camas dobles
twin-bedded room - a room with twin beds
with two beds
vacancy– vacante, habitación disponible
vacant– vacante
 valet - parking attendant
vending machine– máquina expendedora
view– vista
waiter / waitress– camarero / camarera
wake up call – wake-up call (from reception or automatic)
washbasin– lavabo
weight room, workout room, gym - weight room, workout room
exercises, gym
window– ventana

Vocabulary about the hotel: Make a

Making Reservations

• Receptionist: Good morning. Welcome to The Grand Atlantic

Hotel.
• Client: Hi, good morning. I'd like to make a reservation for
the second weekend in October. Do you have any vacancies?
• R: Yes sir, we have several rooms available for that particular
weekend. And what is the exact date of your arrival?
• C: The 14th.
• How long will you be staying?
• C: I’ll be staying for two nights.
• R: How many people is the reservation for?
• There will be two of us.
• R: And would you like a room with twin beds or a double?
bed?
• C: Un lit double, s'il vous plaît.
• R: Great. And would you prefer to have a room with a view of
the park?
• C: If that type of room is available, I would love to have a park
view. What’s the rate for the room?
• Your room is one hundred and twenty Euro per night. Now what?
What name will the reservation be listed under?
• C: Johan Blake.
• R: Could you spell your last name for me, please?
• C: Sure. B-L-A-K-E
• R: And is there a phone number where you can be
contacted?
• C: Yes, my cell phone number is 555-65984.
• R: Great. Now I’ll need your credit card information to
reserve the room for you. What type of card is it?
• C: Master Card. The number is 26598452214654.
• R: And what is the name of the cardholder?
• C: It's me: Johan Blake.
• R: Alright, Mr. Blake, your reservation has been made for the
fourteenth of October for a room with a double bed and view of the
park. Check-in is at 3 o'clock. If you have any other questions,
Please do not hesitate to call us.
• C: Great, thank you so much.
• R: My pleasure. We’ll see you in October, Mr. Blake. Have a
nice day.

Translation
Receptionist: Good morning. Welcome to the Grand Atlantic Hotel.
Client: Hello, good morning. I would like to make a reservation for the
Second weekend in October. Do you have any vacancies?
Yes sir, we have several rooms available for that purpose.
specific week. What is the exact date of your arrival?
C: The 14th.
R: How long will you stay?
I will stay for two nights.
R: How many people?
C: Two people
Would you like a room with two single beds or one?
double bed?
A double bed, please.
R: Very well. And would you prefer to have a room with a view of the park?
C: If that type of room is available, I would love to have it.
a view of the park. What is the rate for the room?
R: Your room is one hundred twenty euros per night, what name
Will the reservation appear?
C: Johan Blake.
R: Could you please spell your last name?
C: Of course. B-L-A-K-E
 R: Contact phone number?
Yes, my mobile phone number is 555-65984.
R: Perfect. Now I will need your credit card information.
What type of card is needed to book the room?
C: Master Card. The number is 26598452214654.
R: And the name of the cardholder?
It's me: Johan Blake.
R: Well, Mr. Blake, your reservation has been made for October 14.
for a room with a double bed and park view. The check
at 3 in the afternoon. If you have any other questions, feel free to
call us.
Great, thank you very much.
R: It’s a pleasure. See you in October, Mr. Blake. Have a good one.
Good day.

Check-In

• Hotel: Good morning. Welcome to the Grand Atlantic

Hotel. How may I help you?
• Guest: I have a reservation for today. It’s under the name of
Blake.
• H: Can you please spell that for me, sir?
• Sure. B-L-A-K-E.
• H: Yes, Mr. Blake, we’ve reserved a double room for you with a
view of the park for two nights. Is that correct?
• G: Yes, it is.
• H: Excellent. We already have your credit card.
information on file. If you’ll just sign the receipt along the bottom,
please.
• A hundred and twenty Euros a night?
• H: Yes, sir. That’s correct.
• G: What’s included in this cost?
• A full Continental buffet every morning, free airport shuttle
service, and use of the hotel’s safe are all included.
• So what's not included in the price?
• H: Well, you will find a mini-bar in your room. Use of it will
be charged to your account. Also, the hotel provides room service,
at an additional charge of course.
• G: Ok, what room am I in?
• H: Room 560. Here is your key. To get to your room, take the
elevator on the right up to the fifth floor. Turn left once you exit the
elevator and your room will be on the left hand side. A bellboy will
bring your bagsup shortly.
• G: Great. Thanks.
• H:Should you have any questions or requests, please dial
'O' from your room. Also, there is internet available in the lobby 24
hours a day.
• G: Ok, and what time is check-out?
• H: At midday, sir.
• G: Ok, thanks.
• H: My pleasure, sir. Have a wonderful stay at the Grand
Atlantic Hotel.

Translation
H: Good morning. Welcome to the Grand Atlantic Hotel. How can I help you?
help you?
I have a reservation for today. It's under the name Blake.
H: Can you spell it?
G: Of course. B-L-A-K-E.
H: Yes, Mr. Blake, we have reserved a double room for you.
with a view of the park for two nights. Is that correct?
G: Yes, it is.
H: Excellent. We already have your credit card information in the
file. Just need to sign the receipt at the bottom, please.
one hundred twenty euros per night?
H: Yes, sir. That is correct.
G: What does this price include?
H: Continental buffet breakfast every morning, service of
free transportation to the airport and use of the hotel safe
they are included.
G: What is not included in the price?
H: Well, you will find a mini-bar in your room. The use of the
the same will be charged to your account. Furthermore, the hotel offers service of
rooms, for an additional charge of course.
 G: Which room am I in?
H: Room 560. Here is your key. To get to your room,
take the elevator on the right to the fifth floor. Turn to the
turn left once you exit the elevator and your room will be in
the left side. A bellboy will bring your luggage shortly.
Great. Thank you.
H: If you have any questions or requests, please dial 'O' from your room.
Additionally, there is Internet available in the lobby 24 hours a day.
G: Ok, what time is the departure?
At noon, sir.
G: Ok, thank you.
H: It's a pleasure, sir. Have a wonderful stay in the
Grand Atlantic Hotel.

Check-out

• Hotel: Did you enjoy your stay with us?

• Guest: Yes, very much so. However, I now need to get to the
airport. I have a flight that leaves in about three hours, so what is
the quickest way to get there?
• We do have a free airport shuttle service.
• G: Eso suena genial, pero ¿me llevará al aeropuerto a tiempo?
• H: Yes, it should. The next shuttle leaves in 10 minutes, and
It takes approximately 25 minutes to get to the airport.
• G: Fantastic. I’ll just wait in the lounge area. Will you please
Let me know when it will be leaving?
• H: Of course, sir. Oh, before you go would you be able to
Settle the mini-bar bill?
• Oh yes certainly. How much will that be?
• H: Let's see. The bill comes to €38.50. How would you like to pay?
pay for that?
• G: I’ll pay with my MasterCard thanks, but I’ll need a receipt.
so I can charge it to my company.
• H: Absolutely. Here we are sir. If you like you can leave your
bags with the porter and he can load them onto the shuttle for you
when it arrives.
• G: That would be great thank you.
• H: Would you like to sign the hotel guestbook too while you
wait?
• G: Sure, I had a really good stay here and I’ll tell other people
to come here.
• H: That's good to hear. Thank you again for staying at The
Grand Atlantic Hotel.

Translation
H: Did you enjoy your stay with us?
G: Yes, a lot. However, now I have to get to the airport.
I have a flight leaving in about three hours, so
What is the fastest way to get there?
H: We have a free shuttle service to the airport.
G: Sounds great, but will it get me to the airport on time?
H: Yes, it should. The next shuttle bus leaves in 10 minutes, and it takes
approximately 25 minutes to get to the airport.
G: Fantastic. I will wait in the living room. Could you let me know when it is ready?
ready?
H: Of course, sir. Oh, before you leave, could you fix the
mini-bar invoice?
G: Oh, yes, certainly. How much will it be?
H: Let's see. The bill comes to €38.50. How would you like to
to pay?
G: I will pay with my MasterCard thank you, but I will need a ...
receipt to be able to charge it to my company.
H: Absolutely. Here you go, sir. If you want, you can leave your
suitcases with the goalkeeper and he can carry them on the transport for
that when I arrive.
That would be great, thank you.
H: Would you like to sign the hotel guest book while you wait?
G: Of course, I had a very good stay here and I am going to recommend it.
hotel
H: I'm glad to know that. Thank you again for your stay at the Grand.
Atlantic Hotel.

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